C H A P T E R
18
Configuring SGM Security
This chapter provides the following information about configuring SGM security
and limiting access to SGM:
•
•
•
Configuring SGM User-Based Access
SGM enables you to control who is allowed to do what in SGM, beyond simply
specifying root and non-root users. SGM calls this ability User-Based Access.
User-Based Access provides multi-level password-protected access to SGM
features. Each user can have a unique user name and password. Each user can also
be assigned to one of five levels of access, which control the list of SGM features
accessible by that user.
To configure SGM User-Based Access, perform the tasks in the following
sections. Required and optional tasks are indicated.
•
•
•
Creating Secure Passwords, page 18-5 (Required)
(Required)
•
(Optional)
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Step 3
If you have already configured the type of SGM security authentication you want
Otherwise, configure the type of SGM security authentication you want to use:
•
Local authentication allows you to create user accounts and passwords local
to the SGM system. When using this method, you can use SGM User-Based
Access commands manage user names, passwords, and access levels.
To enable local authentication, enter the following command:
# ./sgm authtype local
•
Solaris authentication uses standard Solaris-based user accounts and
passwords, as specified in the /etc/nsswitch.conf file. Authentication can be
provided by the local /etc/passwd file or from a distributed Network
Information Services (NIS) system. You can use all SGM User-Based Access
commands except the following commands:
–
–
–
sgm disablepass
sgm passwordage
sgm userpass
You must use Solaris commands, such as passwd, to manage passwords.
Users also cannot change their passwords using the SGM client. Instead, they
must manage their passwords on the external authentication servers, using
Solaris commands, such as passwd.
All new passwords take effect the next time SGM automatically synchronizes
local SGM passwords with Solaris, or you can manually synchronize
passwords at any time using the sgm syncusers command.
In addition, if you have enabled Solaris authentication, you must be logged in
as the root user, not a super user, to use the following SGM commands:
–
–
–
–
sgm adduser
sgm disableuser
sgm enableuser
sgm updateuser
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To enable Solaris authentication, enter the following command:
# ./sgm authtype solaris
See the “SGM Command Reference” section on page C-1 for more
information on the use of each of the above SGM commands.
Step 4
To add a user to your SGM User-Based Access authentication list, use the
following command:
# ./sgm sgm adduser username
where username is the name of the user.
Note
If sgm authtype is set to solaris, you must be logged in as the root user, not as a
super user, to enter this command.
SGM also prompts you for the authentication level for the user. Valid levels are:
•
•
•
•
•
1—Basic User
2—Power User
3—Network Operator
4—Network Administrator
5—System Administrator
For more information about authentication levels, see the “Configuring SGM User
If sgm authtype is set to local, SGM also issues the following prompts:
•
SGM prompts you for the user’s password. When setting the password, follow
the rules and considerations in the “Creating Secure Passwords” section on
•
SGM asks whether you want to force the user to change the password at the
next login. The default is not to force the user to change the password.
(Whenever a user needs to change a password, SGM issues an appropriate
message and prompts for the user name and new password.)
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Note
If sgm authtype is set to solaris, users cannot change their passwords
using the SGM client. Instead, they must manage their passwords on the
external authentication servers, using Solaris commands, such as passwd.
All new passwords take effect the next time SGM automatically
synchronizes local SGM passwords with Solaris, or you can manually
synchronize passwords at any time using the sgm syncusers command.
See the “sgm syncusers” section on page C-118 for more information.
At this point, you have implemented your basic SGM User-Based Access. Users
must now log in before using the SGM client, the GTT client, and SGM
Web-based functions. Use the remaining procedures in this section to customize
your SGM security system.
Note
After you implement SGM User-Based Access, if a user logs in on one SGM or
GTT client, then logs in on a second SGM or GTT client, SGM closes the first
client and records the event in the system security log.
Creating Secure Passwords
When setting passwords in SGM, keep in mind the following rules and
considerations:
•
The password must be at least 6 characters, up to an unlimited number of
characters. However, passwords longer than 15 characters are not
recommended.
•
•
•
The password cannot be identical to the user name.
The new password cannot be the same as the old password.
SGM does not allow users to switch back-and-forth between two passwords.
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•
The password cannot be a common word. SGM uses the dictionary located at
/usr/lib/share/dict/words to determine whether a word is common. To
override the SGM dictionary, change the DICT_FILE entry in the
System.properties file:
–
To disable the SGM dictionary and allow common words, change the
DICT_FILE entry to:
DICT_FILE=/dev/null
–
To use a custom dictionary, change the DICT_FILE entry to:
DICT_FILE=/new-dictionary
where new-dictionary is the path and filename of the custom dictionary
file, such as /users/rolive/words. Each line in the custom dictionary must
contain a single word, with no leading or trailing spaces.
Configuring SGM User Authentication Levels (Solaris Only)
This section describes the user authentication levels in SGM, and the SGM
functions and Web displays available at each level:
•
•
•
•
•
The authentication level that includes a function is the lowest level with access to
that function. The function is also available to all higher authentication levels. For
example, a System Administrator also has access to all Network Administrator
functions.
Authentication levels are based on the function to be performed, not on the target
object. Therefore, if a user can perform a function on one SGM object (such as
deleting a node), the user can perform the same function on all similar SGM
objects (such as deleting a signaling point or linkset).
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Note
Access to SGM information and downloads on Cisco.com is already protected by
Cisco.com, and is not protected by SGM.
To configure the authentication level for a user, use the sgm adduser command,
as described in the “Implementing SGM User-Based Access (Solaris Only)”
described in the “Enabling and Changing Users and Passwords (Solaris Only)”
Basic User (Level 1) Access
Basic Users can view SGM data, load SGM files, and use SGM drill-down menus.
Basic Users have access to the following SGM functions:
•
•
•
•
•
Connecting to a new server
Applying changes to views
Loading the DEFAULT view and existing views, but not saving them
Editing, loading, and applying preferences files, but not saving them
Viewing and manipulating the topology map, and saving it as a JPEG, but not
saving icon locations
•
•
•
•
•
Viewing network objects, events, details, and notes
Viewing the ITP home page
Loading existing event filters, but not saving them
Printing SGM windows
Launching CiscoWorks2000
Basic Users have access to the following SGM Web displays:
•
•
•
Server Home Page
System README
Network Status
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•
System Data Files
–
–
–
Notes
Views
Preferences
•
•
Viewing SGM documentation
Downloading client software
Power User (Level 2) Access
Power Users have access to all Basic User functions.
Power Users can change some aspects of the way SGM works.
Power Users have access to the following SGM functions:
•
•
•
•
•
•
Editing network objects, events, and views
Unignoring network objects and views
Saving preferences files, event filters, and views
Acknowledging events
Viewing ITP real-time data and charts
Viewing the event configuration, but not editing it
Power Users have access to the following SGM Web displays:
•
•
•
System Status, excluding User Accounts and System Troubleshooting
Accounting Statistics Reports
Network Statistics Reports
Network Operator (Level 3) Access
Network Operators have access to all Basic User and Power User functions.
Network Operators can make changes to SGM network files.
Network Operators have access to the following SGM functions:
•
•
Ignoring network objects and views
Polling nodes
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•
•
Telnetting to the ITP
Viewing route table files and GTT files, but not editing them
Network Operators have access to the following SGM Web displays:
•
•
Point Code Inventories
System Data Files
–
–
–
Route table files
Global Title Translation (GTT) table files
System ITP IOS README
Network Administrator (Level 4) Access
Network Administrators have access to all Basic User, Power User, and Network
Operator functions.
Network Administrators have access to all SGM client functions.
Network Administrators have access to the following SGM functions:
•
•
•
•
•
•
SNMP configuration
Network Discovery
Deleting network objects
Managing and unmanaging nodes
Editing and saving route table files and GTT files
Using the Deployment Wizard
Network Administrators have access to the following SGM Web displays:
System Data Files: Discovery Seeds
•
System Administrator (Level 5) Access
System Administrators have access to all Basic User, Power User, Network
Operator, and Network Administrator functions.
System Administrators have access to all functions in SGM.
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System Administrators have access to the following SGM Web displays:
•
•
•
•
System Messages and Logs
System Status, including User Accounts and System Troubleshooting
Trap Host Configuration, including SNMP configuration information
System Information
–
–
–
–
–
–
–
–
–
–
–
–
System Command Log
System Console Log
System Event Automation Log
System Install Log
System Process Services
System Properties
System Report Parameters and Timers Page
System Reports Log
System Root Variables
System Security Log
System Web Access Log
System Web Error Log
Automatically Disabling Users and Passwords (Solaris Only)
After you have implemented the basic SGM User-Based Access security system,
you can customize the system to automatically disable users and passwords when
certain conditions are met.
To automatically disable users and passwords, use the following procedures:
Step 1
Log in as the root user, as described in the “Becoming the Root User (Solaris
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Step 2
Step 3
Enter the following command:
# cd /opt/CSCOsgm/bin
(Optional) You can configure SGM to generate an alarm after a specified number
of unsuccessful login attempts by a user. To do so, enter the following command:
# ./sgm badloginalarm number-of-attempts
where number-of-attempts is the number of unsuccessful login attempts allowed
before SGM generates an alarm.
The valid range is 1 unsuccessful attempt to an unlimited number of unsuccessful
attempts. The default value is 5 unsuccessful attempts.
To disable this function (that is, to prevent SGM from automatically generating
an alarm after unsuccessful login attempts), enter the following command:
# ./sgm badloginalarm clear
Step 4
(Optional) You can configure SGM to disable a user’s security authentication
automatically after a specified number of unsuccessful login attempts. To do so,
enter the following command:
# ./sgm badlogindisable number-of-attempts
where number-of-attempts is the number of unsuccessful login attempts allowed
before SGM disables the user’s authentication. SGM does not delete the user from
the authentication list, SGM only disables the user’s authentication.
The valid range is 1 unsuccessful attempt to an unlimited number of unsuccessful
attempts. The default value is 10 unsuccessful attempts.
To re-enable the user’s authentication, use the sgm enableuser command.
To disable this function (that is, to prevent SGM from automatically disabling a
user’s authentication after unsuccessful login attempts), enter the following
command:
# ./sgm badlogindisable clear
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Step 5
(Optional) SGM keeps track of the date and time each user last logged in. You can
configure SGM to disable a user’s security authentication automatically after a
specified number of days of inactivity. To do so, enter the following command:
# ./sgm inactiveuserdays number-of-days
where number-of-days is the number of days a user can be inactive before SGM
disables the user’s authentication. SGM does not delete the user from the
authentication list, SGM only disables the user’s authentication.
The valid range is 1 day to an unlimited number of days. There is no default
setting.
To re-enable the user’s authentication, use the sgm enableuser command.
This function is disabled by default. If you do not specify the
sgm inactiveuserdays command, user accounts are never disabled as a result of
inactivity.
If you have enabled this function and you want to disable it (that is, to prevent
SGM from automatically disabling user accounts as a result of inactivity), enter
the following command:
# ./sgm inactiveuserdays clear
Step 6
(Optional) If sgm authtype is set to local, you can configure SGM to force users
to change their passwords after a specified number of days.
To configure SGM to force users to change their passwords after a specified
number of days, enter the following command:
# ./sgm passwordage number-of-days
where number-of-days is the number of days allowed before users must change
their passwords.
The valid range is 1 day to an unlimited number of days. There is no default
setting.
This function is disabled by default. If you do not specify the sgm passwordage
command, users never need to change their passwords.
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If you have enabled this function and you want to disable it (that is, prevent SGM
from forcing users to change passwords), enter the following command:
# ./sgm passwordage clear
Note
If sgm authtype is set to solaris, you cannot use the sgm passwordage
command. Instead, you must manage passwords on the external
authentication servers.
Step 7
(Optional) You can configure SGM to disconnect an SGM or GTT client
automatically after a specified number of minutes of inactivity. To do so, enter the
following command:
# ./sgm clitimeout number-of-minutes
where number-of-minutes is the number of minutes an SGM or GTT client can be
inactive before SGM disconnects the client.
The valid range is 1 minute to an unlimited number of minutes. There is no default
value.
This function is disabled by default. If you do not specify the sgm clitimeout
command, clients are never disconnected as a result of inactivity.
If you have enabled this function and you want to disable it (that is, never
disconnect a client as a result of inactivity), enter the following command:
# ./sgm clitimeout clear
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Manually Disabling Users and Passwords (Solaris Only)
As described in the “Automatically Disabling Users and Passwords (Solaris
Only)” section on page 18-10, you can customize SGM to automatically disable
users and passwords when certain conditions are met. However, you can also
manually disable SGM User-Based Access users and passwords when the need
arises. To do so, use the following procedures:
Step 1
Step 2
Log in as the root user, as described in the “Becoming the Root User (Solaris
Enter the following command:
# cd /opt/CSCOsgm/bin
Step 3
(Optional) To delete a user entirely from the SGM User-Based Access
authentication list, enter the following command:
# ./sgm deluser username
where username is the name of the user.
If you later decide to add the user back to the authentication list, you must use the
sgm adduser command.
Step 4
(Optional) If sgm authtype is set to local, you can disable a user’s password. To
do so, enter the following command:
# ./sgm disablepass username
where username is the name of the user. SGM does not delete the user from the
authentication list, SGM only disables the user’s password.
Note
If sgm authtype is set to solaris, you cannot use the sgm disablepass
command. Instead, you must manage passwords on the external
authentication servers.
The user must change his password the next time he logs in.
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You can also re-enable the user’s authentication with the same password, or with
a new password:
•
To re-enable the user’s authentication with the same password as before, use
the sgm enableuser command.
•
To re-enable the user’s authentication with a new password, use the sgm
userpass command.
Step 5
(Optional) To disable a user’s authentication, but not the user’s password, use the
following command:
# ./sgm disableuser username
where username is the name of the user.
Note
If sgm authtype is set to solaris, you must be logged in as the root user,
not as a super user, to enter this command.
SGM does not delete the user from the authentication list, SGM only disables the
user’s authentication. The user cannot log in until you re-enable the user’s
authentication:
•
To re-enable the user’s authentication with the same password as before, use
the sgm enableuser command.
•
To re-enable the user’s authentication with a new password, use the sgm
userpass command.
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Enabling and Changing Users and Passwords (Solaris Only)
Of course, SGM also enables you to re-enable users and passwords, and change
user accounts. To enable and change users and passwords, use the following
procedures:
Step 1
Step 2
Log in as the root user, as described in the “Becoming the Root User (Solaris
Enter the following command:
# cd /opt/CSCOsgm/bin
Step 3
(Optional) To re-enable a user’s authentication, which had been disabled either
automatically by SGM or by a super user, enter the following command:
# ./sgm enableuser username
where username is the name of the user. SGM re-enables the user’s authentication
with the same password as before.
Note
If sgm authtype is set to solaris, you must be logged in as the root user,
not as a super user, to enter this command.
Step 4
(Optional) If sgm authtype is set to local, you can change a user’s password, or
re-enable the user’s authentication with a new password, if the user’s
authentication had been disabled either automatically by SGM or by a super user.
To change a password or to re-enable a user’s authentication with a new password,
enter the following command:
# ./sgm userpass username
where username is the name of the user.
SGM prompts you for the new password. When setting the password, follow the
rules and considerations in the “Creating Secure Passwords” section on
If the user’s authentication has also been disabled, SGM re-enables the user’s
authentication with the new password.
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Note
If sgm authtype is set to solaris, you cannot use the sgm userpass
command. Instead, you must manage passwords on the external
authentication servers.
Step 5
(Optional) To change a user’s authentication level and password, enter the
following command:
# ./sgm updateuser username
where username is the name of the user.
Note
If sgm authtype is set to solaris, you must be logged in as the root user,
not as a super user, to enter this command.
SGM prompts you for the new authentication level. Valid levels are:
•
•
•
•
•
1—Basic User
2—Power User
3—Network Operator
4—Network Administrator
5—System Administrator
For more information about authentication levels, see the “Configuring SGM User
If sgm authtype is set to local, SGM also prompts you for the user’s new
password. When setting the password, follow the rules and considerations in the
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Step 6
(Optional) To change a user’s authentication level, but not the user’s password,
enter the following command:
# ./sgm newlevel username
where username is the name of the user.
SGM prompts you for the new authentication level. Valid levels are:
•
•
•
•
•
1—Basic User
2—Power User
3—Network Operator
4—Network Administrator
5—System Administrator
For more information about authentication levels, see the “Configuring SGM User
Displaying a Message of the Day
SGM enables you to display a user-specified SGM system notice called the
users of important changes or events in the SGM system. The message of the day
also gives users an opportunity to exit the SGM or GTT client before launching.
If the message of the day is enabled, it is displayed whenever a user attempts to
launch an SGM or GTT client:
•
•
If the user accepts the message, the client launches.
If the user declines the message, the client does not launch.
To display the Message of the Day dialog, use one of the following procedures:
•
Launch the SGM or GTT client. If there is a message of the day, the Message
of the Day dialog is displayed.
•
•
Select View > Message of the Day from the SGM Main Menu.
Select the SGM server name in the bottom right corner of the SGM Main
Window.
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•
Figure 18-1 Message of the Day Dialog
The Message of the Day dialog contains the following fields and buttons:
Field or Button
Description
Message of the Day Date and time the message of the day was last updated. If there is no message
Last Updated
of the day, SGM displays Unknown.
Message Field
Text of the message of the day. If there is no message of the day, SGM displays
There is no message of the day.
Accept
Closes the Message of the Day dialog and launches the client.
If you do not click Accept, you cannot launch the client.
This button is available when there is a message of the day and you launch the
SGM client or GTT client.
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Field or Button
Description
Closes the Message of the Day dialog and exits the client.
Decline
This button is available when there is a message of the day and you launch the
SGM client or GTT client.
OK
Closes the Message of the Day dialog without exiting the client.
This button is available if you displayed the Message of the Day dialog by
selecting View > Message of the Day from the SGM Main Menu.
If you want to configure SGM to display a message of the day, you must first
enable the function. To do so, log in as the root user, as described in the
“Becoming the Root User (Solaris Only)” section on page 2-3, or as a super user,
as described in the “Specifying a Super User (Solaris Only)” section on
page 18-24, then enter the following commands:
# cd /opt/CSCOsgm/bin
# ./sgm motd enable
SGM displays the following prompt:
Enter location of the message of the day file: [/opt/CSCOsgm/etc/motd]
To accept the default value, press Enter; or type a different location and press
Enter. SGM displays the following messages:
Setting Message of the Day File to: [/opt/CSCOsgm/etc/motd]
Message of the Day File set to: [/opt/CSCOsgm/etc/motd]
SGM server must be restarted for changes to take effect.
Initially, the file is blank; enter the following command to specify the message
text:
# ./sgm motd edit
You can also use the sgm motd edit command at any time to change the text of
the message of the day.
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To display the contents of the message of the day file, enter the following
command:
# ./sgm motd cat
To disable this function (that is, to stop displaying the message of the day
whenever a user attempts to launch an SGM or GTT client), enter the following
command:
# ./sgm motd disable
Manually Synchronizing Local SGM Passwords
If sgm authtype is set to solaris, SGM automatically synchronizes local SGM
passwords with Solaris at 1:30 AM each night. However, you can also manually
synchronize passwords at any time. To do so, log in as the root user, as described
in the “Becoming the Root User (Solaris Only)” section on page 2-3, then enter
the following commands:
# cd /opt/CSCOsgm/bin
# ./sgm syncusers
SGM synchronizes the passwords with Solaris.
Listing All Currently Defined Users
You can list all currently defined users in the SGM User-Based Access
authentication list. To do so, log in as the root user, as described in the “Becoming
the Root User (Solaris Only)” section on page 2-3, or as a super user, as described
the following commands:
# cd /opt/CSCOsgm/bin
# ./sgm listusers
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SGM displays the following information for each user:
•
•
•
•
User name
Last time the user logged in
User’s authentication access level
User’s current authentication status, such as Account Enabled or Password
Disabled
To list information for only a specific user, enter the following command:
# ./sgm listusers username
where username is the name of the user.
Note
You can also view user account information on the SGM User Accounts Web
page. For more information, see the “Viewing SGM User Account Information”
section on page 21-47.
Displaying the Contents of the System Security Log
You can display the contents of the system security log with PAGER. To do so,
log in as the root user, as described in the “Becoming the Root User (Solaris
Super User (Solaris Only)” section on page 18-24, then enter the following
commands:
# cd /opt/CSCOsgm/bin
# ./sgm seclog
The following security events are recorded in the log:
•
•
•
All changes to system security, including adding users
Login attempts, whether successful or unsuccessful, and logoffs
Attempts to switch to another user's account, whether successful or
unsuccessful
•
Attempts to access files or resources of higher authentication level
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•
•
Access to all privileged files and processes
Operating system configuration changes and program changes, at the Solaris
level
•
•
SGM restarts
Failures of computers, programs, communications, and operations, at the
Solaris level
To clear the log and restart the server, enter the following command:
# ./sgm seclog clear
The default path and filename for the system security log file is
/opt/CSCOsgm/logs/sgmSecurityLog.txt. If you installed SGM in a directory other
than /opt, then the system security log file is located in that directory.
Note
You can also view the system security log on the SGM System Security Log Web
page. For more information, see the “Viewing the SGM System Security Log”
section on page 21-41.
Restoring Security-Related SGM Data
If you inadvertently delete your user accounts, or make other unwanted changes
to your SGM security information, SGM enables you to restore the
security-related parts of the SGM data files from the previous night’s backup.
To restore the files, log in as the root user, as described in the “Becoming the Root
User (Solaris Only)” section on page 2-3, then enter the following commands:
# cd /opt/CSCOsgm/bin
# ./sgm restore security
SGM restores the files.
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Configuring SGM User-Based Access
Disabling SGM User-Bases Access
For some reason, you might want to completely disable SGM User-Based Access.
To do so, log in as the root user, as described in the “Becoming the Root User
(Solaris Only)” section on page 2-3, or as a super user, as described in the
“Specifying a Super User (Solaris Only)” section on page 18-24, then enter the
following commands:
# cd /opt/CSCOsgm/bin
# ./sgm useraccess disable
SGM User-Based Access is disabled the next time you restart the SGM server,
using the following command:
# ./sgm restart
Specifying a Super User (Solaris Only)
SGM enables you to specify one or more super users. A super user can perform
most functions that otherwise require the user to be logged in as the root user. (The
root user can still perform those functions, too.) If you specify a super user, the
server also runs as the super user and not as the root user.
Caution
As a super user, you can adversely affect your operating environment if you are
unaware of the effects of the commands you use. If you are a relatively
inexperienced UNIX user, limit your activities as a super user to the tasks
described in this document.
To specify a super user, log in as the root user, as described in the “Becoming the
Root User (Solaris Only)” section on page 2-3, then enter the following
commands:
# cd /opt/CSCOsgm/bin
# ./sgm superuser username
where username is the name of the user.
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When you specify a super user, keep in mind the following considerations:
•
The user must exist in the local /etc/passwd file. You cannot specify a user
that is defined in a distributed Network Information Services (NIS) system.
•
The super user does not have access to all SGM commands. You must still be
logged in as the root user to enter the following commands:
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
sgm backup
sgm browserpath
sgm certgui
sgm certtool
sgm clean
sgm cleanall
sgm cleandb
sgm cw2ksetup
sgm evilstop
sgm jspport
sgm keytool
sgm killclients
sgm reboot
sgm restore
sgm restoreprops
sgm setpath, if you are specifying a username
sgm ssl
sgm sslstatus
sgm stopclients
sgm superuser
sgm syncusers
sgm telnetpath
sgm trapsetup
sgm uninstall
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–
–
sgm webport
sgm xtermpath
•
•
If sgm authtype is set to solaris, you must still be logged in as the root user
to enter the following commands:
–
–
–
–
sgm adduser
sgm disableuser
sgm enableuser
sgm updateuser
If the SNMP trap port number on the SGM server is less than 1024, you
cannot use the sgm superuser command. To correct this situation, you must
specify a new SNMP trap port number that is greater than 1024:
–
To change the SNMP trap port number in the ITPs in your network, use
the snmp-server host command. By default, SGM listens for traps from
trap multiplexing devices and NMS applications on port 44750, so that is
a good port number to choose. The SNMP trap port number must be the
same on all ITPs in your network.
–
–
See the description of the snmp-server host command in the “ITP
Requirements” section of the Cisco Signaling Gateway Manager
Installation Guide for more information.
Use the sgm trapsetup command to change the SNMP trap port number
in the SGM server to match the port number in the ITPs in your network.
See the “sgm trapsetup” section on page C-122 for more information.
Implementing SSL Support in SGM
You can implement Secure Sockets Layer (SSL) support in your SGM system.
When you do so, SGM uses secure sockets to encrypt all communication between
the SGM clients and server.
This section includes the following information:
•
•
•
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•
•
•
•
•
Enabling SSL Support in SGM
To enable SSL support in SGM, perform the following tasks:
Step 1
Obtain the SSL-enabled version of SGM.
Due to US government restrictions on the export of SSL-enabled software, Cisco
provides two versions of SGM: Basic SGM, which does not provide SSL support,
and SSL-enabled SGM, which does.
To obtain SSL-enabled SGM, you must contact Cisco TAC or your Cisco Account
Team. They will help you apply for an export licence and download and install
SSL-enabled SGM.
Step 2
Install an SSL key/certificate pair in SGM, using one of the following procedures:
•
To install a new SSL key and a self-signed certificate, generate the key and
certificate by logging in as the root user on the SGM server and entering the
sgm keytool genkey command.
SGM stops the SGM server and issues the following prompts:
Country Name (2 letter code) []:
State or Province Name (full name) []:
Locality Name (eg, city) []:
Organization Name (eg, company) []:
Organizational Unit Name (eg, section) []:
Common Name (your hostname) []:
Email Address []:
Enter the requested information.
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SGM generates the following files:
–
/opt/CSCOsgm/etc/ssl/server.key is the SGM server’s private key. Ensure
that unauthorized personnel cannot access this key.
–
–
/opt/CSCOsgm/etc/ssl/server.cer is the self-signed SSL certificate.
/opt/CSCOsgm/etc/ssl/server.csr is a certificate signing request (CSR). It
is not used if you are using a self-signed SSL certificate.
•
To install a new SSL key and a CA-signed certificate, generate the key and a
CSR by logging in as the root user on the SGM server and entering the
sgm keytool genkey command.
SGM stops the SGM server and issues the following prompts:
Country Name (2 letter code) []:
State or Province Name (full name) []:
Locality Name (eg, city) []:
Organization Name (eg, company) []:
Organizational Unit Name (eg, section) []:
Common Name (your hostname) []:
Email Address []:
Enter the requested information.
SGM generates the following files:
–
/opt/CSCOsgm/etc/ssl/server.key is the SGM server’s private key. Ensure
that unauthorized personnel cannot access this key.
–
–
/opt/CSCOsgm/etc/ssl/server.csr is a CSR.
/opt/CSCOsgm/etc/ssl/server.cer is the self-signed SSL certificate. It is
not used if you are using a CA-signed SSL certificate; the CA-signed
certificate overrides the self-signed certificate.
Print the CSR in X.509 format, by logging in as the root user on the SGM
server and entering the sgm keytool print_csr command.
Send the CSR to a certificate authority (CA) to be signed.
After the CA signs the certificate, log in as the root user on the SGM server
and enter the following command:
# ./sgm keytool import_cert cert_filename
where cert_filename is the name of the signed certificate.
SGM stops the SGM server and imports the certificate in X.509 format.
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•
To use an existing signed key/certificate pair, log in as the root user on the
SGM server and enter the following command:
# ./sgm keytool import_key key_filename cert_filename
where key_filename is the name of the existing SSL key and cert_filename is
the name of the existing signed certificate.
SGM stops the SGM server and imports the SSL key in OpenSSL format and
the signed SSL certificate in X.509 format.
Step 3
Step 4
Enable SSL support in SGM, by logging in as the root user on the SGM server and
entering the sgm ssl enable command.
Set up the SGM client-side SSL certificate trust relationship, by downloading and
importing the self-signed or CA-signed certificate on every remote SGM client,
Windows as well as Solaris, that connects to the SGM server.
a. (Self-signed certificate only) Download the self-signed certificate
b. Import the self-signed or CA-signed certificate, using the procedure in the
Step 5
Restart the SGM client.
The SGM clients can now connect to the SGM server using SSL. All
communication between the server and clients is encrypted.
If an SGM or GTT client that is not SSL-enabled attempts to connect to an
SSL-enabled SGM server, SGM displays an appropriate warning message and
opens the SGM client download page. The user can then download and install a
new SGM client to use to connect to that SGM server.
If the client is SSL-enabled but does not have the correct certificate, SGM
displays an appropriate warning message and opens the SGM Server SSL
Certificate page. The user can then download the signed SSL certificate in X.509
format to the client.
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Downloading the SGM Server’s Self-Signed SSL Certificate
If you have implemented Secure Sockets Layer (SSL) support in your SGM
system, you can download the SGM server’s signed SSL certificate to all remote
SGM clients that connect to the server using SSL.
To download the certificate from the SGM Server SSL Certificate page, use the
following procedure on each remote SGM client:
Step 1
Use one of the following procedures to access the SGM Server Home Page:
•
•
Select View > SGM Server > Home Page from the SGM Main Menu.
Enter the following URL in a Web browser:
https://server_name:1774
where server_name is the name or IP address of the server on which the SGM
server is running and 1774 is the Web port being using by SGM. (1774 is the
default port number.) If you do not know the name or Web port of the SGM
Web Server, contact the system administrator who installed the SGM server
software.
SGM displays the SGM Server Home page.
Step 2
Select Server SSL Certificate from the SGM Server Home Page. SGM displays
the SGM Server SSL Certificate page.
Step 3
Step 4
Step 5
Right-click Download SGM Server SSL Certificate.
Select Save Link As from the right-click menu.
Select a directory in which to save the certificate (server.cer), and click Save.
SGM downloads the server.cer file into the specified directory.
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Launching the SGM Certificate Tool for SSL
If you have implemented Secure Sockets Layer (SSL) support in your SGM
system, you can launch the SGM Certificate Tool for SSL. The SGM Certificate
Tool dialog lists all SSL certificates that have been imported by the SGM client,
and enables you to import, export, and display detailed information about SSL
certificates.
To launch the SGM SSL Certificate Tool, use one of the following procedures:
•
In Solaris, log in as the root user and enter the following commands:
# cd /opt/CSCOsgm/bin
# ./sgm certgui
See the “sgm certgui” section on page C-15 for more information.
•
In Windows, select Start > Programs > Cisco SGM Client > SGM SSL
Certificate Tool.
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Figure 18-2 SGM Certificate Tool Dialog
The SGM Certificate Tool dialog displays the following information about each
SSL certificate:
Field or Button
Issued to
Description
Host name of the SGM server to which the SSL certificate was issued.
Certificate authority (CA) that issued the SSL certificate.
Self-signed SSL certificates display the host name of the SGM server.
Date on which the SSL certificate expires.
Issued by
Expiration Date
Import
Displays the Open dialog for an SSL certificate, which enables you to import
SSL certificates.
Export
Displays the Save dialog for an SSL certificate, which enables you to export
the selected SSL certificate.
Remove
Removes the selected SSL certificate from the table.
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Field or Button
Description
Details
Displays the Certificate Information dialog, which provides detailed
information about the selected certificate.
Exit
Closes the SGM Certificate Tool dialog.
Help
Displays online help for the current window.
Importing an SSL Certificate to an SGM Client
If you have implemented Secure Sockets Layer (SSL) support in your SGM
system, you can import the SGM server’s self-signed SSL certificate, or a
CA-signed SSL certificate, to all remote SGM clients that connect to the server
using SSL.
To import an SSL certificate, launch the SGM SSL Certificate Tool, as described
Figure 18-3 Open Dialog for SSL Certificates
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Use the Open dialog to locate the SSL certificate that you want to import. The
Open dialog for an SSL certificate provides the following fields and buttons:
Field or Button
Description
Look In
Enables you to select the directory in which you want to find the SSL
certificate. Either accept the default directory, or select a new directory from
the drop-down list box.
For a self-signed certificate, locate the directory in which you downloaded the
certificate.
File Name
Enter a name for the SSL certificate, or select a file from those listed in the
Open field. SGM displays the name of the certificate in the File Name field.
Files of Type
Specifies the type of file to display, and displays all files of that type in the
selected directory. For SSL certificates, this field displays All files, which
means files of all types are displayed in the table.
Up One Level
Displays the sub-folders and files that are in the folder that is up one level from
the currently displayed folder.
Desktop
Displays the sub-folders and files that are on your workstation desktop.
Creates a new sub-folder in the displayed folder.
Create New Folder
List
Displays only icons for sub-folders and files.
Details
Displays detailed information for sub-folders and files, including their size,
type, date they were last modified, and so on.
Open
Imports the file, closes the Open dialog for an SSL certificate, and populates
the SGM Certificate Tool dialog with the SSL certificate’s information.
Cancel
Closes the Open dialog for an SSL certificate without importing the file.
Related Topics:
•
Exporting an SSL Certificate
If you have implemented Secure Sockets Layer (SSL) support in your SGM
system, you can export SSL certificates that have been imported to the SGM
client.
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To export an SSL certificate, launch the SGM SSL Certificate Tool, as described
select a certificate from the list, then click Export. SGM displays the Save dialog
Figure 18-4 Save Dialog for SSL Certificates
Use the Save dialog to export the SSL certificate to another directory. The Save
dialog for an SSL certificate provides the fields and buttons:
Field or Button
Description
Save In
Enables you to select the directory in which you want to save the SSL
certificate. Either accept the default directory, or select a new directory from
the drop-down list box.
For a self-signed certificate, locate the directory in which you downloaded the
certificate.
File Name
Enter a name for the SSL certificate, or select a file from those listed in the
Save In field. SGM displays the name of the certificate in the File Name field.
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Field or Button
Description
Files of Type
Specifies the type of file to save, and displays all files of that type in the
selected directory. For SSL certificates, this field displays All files, which
means files of all types are displayed in the table.
Up One Level
Displays the sub-folders and files that are in the folder that is up one level from
the currently displayed folder.
Desktop
Displays the sub-folders and files that are on your workstation desktop.
Creates a new sub-folder in the displayed folder.
Create New Folder
List
Displays only icons for sub-folders and files.
Details
Displays detailed information for sub-folders and files, including their size,
type, date they were last modified, and so on.
Save
Saves the file, closes the Save dialog for an SSL certificate, and returns to the
SGM Certificate Tool dialog. Click Exit to close the SGM Certificate Tool
dialog and export the self-signed SSL certificate in X.509 format.
Cancel
Closes the Save dialog for an SSL certificate without saving the file.
Related Topics:
•
Viewing Detailed Information About an SSL Certificate
If you have implemented Secure Sockets Layer (SSL) support in your SGM
system, you can view detailed information about SSL certificates that have been
imported to the SGM client.
To view detailed information about an SSL certificate, use one of the following
procedures:
•
Click the “locked padlock” symbol in the bottom left corner of any SGM
window.
•
Launch the SGM SSL Certificate Tool, as described in the “Launching the
SGM Certificate Tool for SSL” section on page 18-31, select an SSL
certificate from the list and click Details.
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Figure 18-5 Certificate Information Dialog
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The Certificate Information dialog displays the following detailed information for
the selected SSL certificate:
Field or Button
Description
Subject
Device to which the SSL certificate was issued.
The Subject field always includes the Common Name (CN) of the subject,
which must match the fully qualified host name of your SGM server, such as
sgm-sun8.cisco.com.
The Subject field might also contain other information, such as the Country
(C), Organizational Unit (OU), or Organization (O) of the subject.
Issuer
CA that issued the SSL certificate.
The Issuer field might include the Common Name (CN) of the issuer, as well
as the Country (C), Organizational Unit (OU), or Organization (O) of the
issuer.
Version
Version of the SSL certificate, such as V1.
Serial number
Signature algorithm
Serial number associated with the SSL certificate.
Asymmetric algorithm used to ensure that the digital signature is secure,
such as MD5withRSA.
Valid from
Valid to
Date and time on which the SSL certificate was created or became valid.
Date and time on which the SSL certificate expires.
Public key
Public key associated with the SSL certificate, used for encryption and for
verifying signatures.
OK
Closes the Certificate Information dialog.
When you are ready to close the dialog, click OK. SGM closes the
Certificate Information dialog. If necessary, click Exit to close the SGM
Certificate Tool dialog.
Related Topics:
•
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Managing SSL Support in SGM
SGM enables you to perform the following tasks to make it easier to manage SSL
support in SGM:
•
To display the current status of SSL support in SGM, including whether SSL
support is enabled or disabled and which SSL keys and certificates exist, use
either the sgm ssl status or sgm sslstatus command.
•
•
•
To print the SGM server’s SSL certificate in X.509 format, use the
sgm keytool print_crt command.
To list the SSL key/certificate pair on the SGM server, use the
sgm keytool list command.
To list all SSL certificates on the SGM client, launch the SGM SSL
Certificate Tool. SGM lists each imported certificate, including to whom the
certificate was issued, who issued the certificate, and when the certificate
expires.
See the “SGM Command Reference” section on page C-1 for more information
on the use of these commands.
for more information on launching the SGM SSL Certificate Tool.
Disabling SSL Support in SGM
SGM enables you to disable SSL support in SGM, and to remove SSL keys and
certificates from the SGM server and clients:
•
•
To disable SSL support in SGM, use the sgm ssl disable command.
See the “sgm ssl” section on page C-98 for more information.
To remove all SSL keys and certificates from the SGM server, use the
sgm keytool clear command. SGM stops the SGM server, if necessary, and
removes the keys and certificates. Before restarting the server, you must
either generate new SSL keys using the sgm keytool genkey command, or
you must completely disable SSL using the sgm ssl disable command.
See the “SGM Command Reference” section on page C-1 for more
information on the use of these commands.
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•
To remove an SSL certificate from the SGM client, launch the SGM SSL
Certificate Tool. SGM lists each imported certificate. Select the certificate
you want to remove, and click Remove. SGM deletes the certificate from the
list.
page 18-33 for more information on launching the SGM SSL Certificate Tool.
Limiting SGM Client Access to the SGM Server
(Solaris Only)
By default, when you first install SGM, all SGM client IP addresses are allowed
to connect to the SGM server. However, SGM enables you to limit client access
to the server by creating and maintaining the ipaccess.conf file.
You can create the ipaccess.conf file and populate it with a list of SGM client IP
addresses that can connect to the SGM server. SGM allows connections from only
those clients, plus the local host. If the file exists but is empty, SGM allows
connections only from the local host. (SGM always allows connections from the
local host.)
When you first install SGM, the ipaccess.conf file does not exist and SGM allows
all client IP addresses to connect to the SGM server. To create the ipaccess.conf
file and work with the list of allowed client IP addresses, use the following
procedure:
Step 1
Step 2
Log in as the root user, as described in the “Becoming the Root User (Solaris
Enter the following command:
# cd /opt/CSCOsgm/bin
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Step 3
Create the ipaccess.conf file:
•
To create the ipaccess.conf file and add a client IP address to the list, enter
the following command:
# ./sgm ipaccess add
•
To create the ipaccess.conf file and open the file to edit it directly, enter the
following command:
# ./sgm ipaccess edit
The default directory for the file is located in the SGM installation directory:
•
If you installed SGM in the default directory, /opt, then the default directory
is /opt/CSCOsgm/etc.
•
If you installed SGM in a different directory, then the default directory is
located in that directory.
In the ipaccess.conf file, begin all comment lines with a pound sign (#).
All other lines in the file are SGM client IP addresses, with one address per line.
Wildcards (*) are allowed, as are ranges (for example, 1-100). For example, the
address *.*.*.* allows all clients to connect to the SGM server.
After you create the ipaccess.conf file, you can use the full set of sgm ipaccess
keywords to work with the file:
•
•
clear—Remove all client IP addresses from the ipaccess.conf file, and allow
connections from any SGM client IP address.
list—List all client IP addresses currently in the ipaccess.conf file. If no client
IP addresses are listed (that is, the list is empty), connections from any SGM
client IP address are allowed.
•
•
rem—Remove the specified client IP address from the ipaccess.conf file.
sample—Print out a sample ipaccess.conf file.
See the “sgm ipaccess” section on page C-44 for more information.
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Any changes you make to the ipaccess.conf file take effect when you restart the
SGM server.
SGM also enables you to limit the IP addresses that can send traps to the server
by creating and maintaining the trapaccess.conf file. For more information, see
the “Limiting Traps by IP Address (Solaris Only)” section on page 19-40.
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