Belkin Printer UP D55 User Manual

2-059-514-11 (1)  
Digital Color Printer  
Instructions for Use  
UP-D55  
© 2004 Sony Corporation  
 
Consult your dealer. (According to standard  
EN60601-1-2 and CISPR11, Class B, Group 1)  
Caution  
When you dispose of the unit or accessories, you must  
obey the law in the relative area or country and the  
regulation in the relative hospital.  
Warning on power connection  
Use a proper power cord for your local power supply.  
1. Use the approved Power Cord (3-core mains lead) /  
Appliance Connector / Plug with earthing-contacts  
that conforms to the safety regulations of each  
country if applicable.  
2. Use the Power Cord (3-core mains lead) / Appliance  
Connector /Plug conforming to the proper ratings  
(Voltage, Ampere).  
Warning on power connection for  
medical use  
Please use the following power supply cord.  
With connectors (plug or female) and cord types other  
than those indicated in this table, use the power supply  
cord that is approved for use in your area.  
United States  
Canada  
Plug Type  
HOSPITAL GRADE*  
E62405, E35708  
HOSPITAL GRADE*  
Female end  
LR53182, LL022442,  
LL088408  
Cord type  
E159216, E35496  
Min.Type SJT  
Min.18 AWG  
LL112007-1, LL20262,  
LL32121, LL84494  
Min.Type SJT  
Min.18AWG  
Minimum cord set 10A/125V  
rating  
10A/125V  
Safety approval  
UL Listed  
CSA  
*Note: Grounding reliability can only be achieved when the equip-  
ment is connected to an equivalent receptacle marked ‘Hospital Only’  
or ‘Hospital Grade’.  
3
 
   
Table of Contents  
4
 
Getting Started  
Location and Function  
of Parts and Controls  
For details, refer to the pages given in parentheses.  
System Overview  
The UP-D55 digital color printer is designed to  
reproduce computer images on A-5 size paper.  
You can print out computer image data in full color (with  
256 shades per color, a total of more than 16,700,000  
colors in all) in high resolution print mode  
(approximately 379 dpi).  
Front Panel  
System Configuration  
The following shows an example of a printer system  
configuration.  
Computer  
Controls the printer operation.  
A POWER indicator  
Lights when the POWER switch of the printer is set  
to ON.  
B PRINT indicator (18)  
Lights while the printer is printing.  
C ALARM indicator (18)  
Digital color printer  
Lights in orange in case of paper jamming or  
occurrence of any other problem.  
D RIBBON indicator (18)  
Lights when a problem for ink ribbon occurs.  
E PAPER indicator (18)  
Lights when a problem for paper occurs.  
The printer allows you to check the printer  
operating condition according to the lighting  
conditions of the PRINT indicator, ALARM  
indicator, PAPER indicator and RIBBON indicator.  
F STOP button (14)  
Press this button to stop printing multiple copies of  
identical printouts. The printer finishes printing the  
current copy and ejects it. Then the printer turns to  
stand by mode.  
5
System Overview / Location and Function of Parts and Controls  
 
                 
G Paper output slot  
Printed pages are ejected here.  
Supplied Accessories  
The printer is packed together with the following  
accessories. Check that nothing is missing from your  
package.  
H Paper tray (13)  
Load paper into this tray.  
I ! POWER switch (13)  
Press this switch to turn the printer on or off.  
Paper Tray (1)  
Rear Panel  
Ink ribbon holder (1)  
USB connecting cable (1)  
Software Licence Agreement (1)  
CD-ROM (including the printer drivers and  
PDF files of multi-lingual Instructions For  
Use) (1)  
Before Using this Printer (1)  
A - AC IN connector  
Use a proper power cord for your local power  
supply (not supplied).  
Notes  
• Retain the original carton and packing materials in  
case you have to transport the unit in the future.  
• Remove the ink ribbon cartridge and paper tray when  
transporting the printer.  
B
Equipotential ground terminal connector  
Used to connect to the equipotential plug to bring  
the various parts of a system to the same potential.  
C USB cable clamp  
Used to secure the USB cable.  
D
(USB) connector (7)  
Connects to a computer or another USB peripheral  
device with a USB cable (supplied).  
E Switch  
Not used at present.  
6
Supplied Accessories  
 
         
Connections  
After connecting the USB connecting cable (supplied)  
to the printer and the computer, connect the power cord.  
For details about the printer connection, refer to the  
manuals for the computer or other peripheral devices.  
Installing the Printer  
Driver  
Install the printer driver provided with the printer. For  
detailed instructions on how to install the printer driver,  
refer to the Readme.txt file on the printer driver installer  
disc.  
Notes  
• Before connecting the printer to the computer, turn off  
the printer, computer, monitor, and all peripheral  
devices connected to the computer.  
• Before connecting the printer to the computer,  
disconnect the power cord from the printer. Connect  
the power cord to the printer only after connecting the  
printer and the computer.  
• Follow the connection procedures described in the  
computer manual.  
• Make sure that the interface cable is connected  
securely at both ends.  
• The printer drive software provided with the printer is  
not suitable for using the printer connected to a  
network.  
• Operation of the printer is not guaranteed for  
connection to a USB hub.  
USB Port Connection  
UP-D55  
About USB (Universal Serial Bus) Specification  
Revision 2.0  
• The UP-D55 complies with the USB 2.0 specification.  
• USB 2.0 is a newer standard than USB 1.1, but  
provides backward compatibility.  
• USB 2.0 supports Hi-speed USB, in addition to the  
existing Full (Low) speed.  
USB connecting  
cable (supplied)  
to  
(USB) connector  
• The UP-D55 can be connected as Full-speed in a USB  
1.1 environment. However, to use the UP-D55 with  
Hi-speed USB functions in a USB 1.1 environment,  
the following requirements must be met.  
– Computer  
A computer which supports Hi-speed USB  
(conforming to the USB 2.0 specification)  
a)  
– OS  
UP-D55  
Windows 2000/Windows XP  
– USB 2.0 device driver  
USB 2.0 device driver produced by Microsoft  
Corporation. (Operation using USB 2.0 drivers  
other than ones produced by Microsoft Corporation  
is not guaranteed.)  
– USB 2.0 cable  
Use the 2-m cable supplied with the UP-D55.  
7
Connections / Installing the Printer Driver  
 
                 
a)  
Operations of all of devices which conform to USB  
2.0, or all USB 2.0 extension boards/extension  
cards cannot be guaranteed.  
Note  
When the UP-D55 is connected to the computer with the  
power turned on, do not turn your computer to standby  
mode (suspend status) or in pause mode. Doing so may  
cause a malfunction of the operation.  
8
Installing the Printer Driver  
 
1
Open the ribbon door by pulling the ribbon door  
toward you.  
Operation  
Before Printing  
This section describes the operations below that must be  
made before printing, but after making the necessary  
connections. (See “Connections” on page 7.)  
• Loading an ink ribbon cartridge (See below.)  
• Inserting the paper tray (See page 12.)  
Once the above operations have been completed, there  
should be no need to repeat them during routine printing.  
Perform them only as necessary.  
Notes  
2
Remove the ink ribbon cartridge.  
You can replace the ink ribbon or load paper  
regardless of whether the power is on or off.  
• When either an ink ribbon or paper has been  
exhausted, replace both the ink ribbon and paper at  
the same time.  
• Use only ink ribbon and paper designed for use with  
this printer. Failing to do so is likely to result in  
16.)  
Loading an Ink Ribbon Cartridge  
To make printouts, an ink ribbon cartridge (an ink ribbon  
holder which has been loaded with an ink ribbon) and  
paper must be loaded. This section describes how to set  
the ink ribbon into the supplied ink ribbon holder and to  
load the ink ribbon cartridge in the printer.  
If you can not remove the ink ribbon  
cartridge  
The thermal head may be out of position.  
In such a case, close the ribbon door, and turn the  
power off, then back on again. After a while, start  
the operation from step 1 again.  
When you use the printer for the first time, start the  
operation to load the ink ribbon cartridge from step 4.  
Notes  
• When you use the printer for the first time, the  
thermal head may be out of position. Before  
attempting to load the ink ribbon cartridge, turn  
on the power under the condition where the ribbon  
door is closed so that the thermal head is placed at  
the correct position.  
• If a blank sheet of paper is ejected, and the RIBBON  
indicator lights, the ink ribbon has been exhausted.  
Replace the paper together with the ink ribbon. Do not  
reuse the ejected blank paper.  
• Once an ink ribbon has been completely used up,  
replace it. An ink ribbon is not reusable.  
• Do not rewind the ink ribbon for reuse.  
• Do not touch the ink ribbon or place it in a dusty  
location. Finger prints or dust on the ink ribbon will  
result in imperfect printing or malfunction of the head.  
9
Before Printing  
 
               
3
Detach the spent ink ribbon from the ink ribbon  
holder.  
2 Place the ink ribbon with the white gear as  
illustrated.  
1 Press the white gear of  
the ink ribbon.  
Pushing the ink ribbon spool that takes up the ink  
ribbon in the direction of the arrow, remove the  
spool from the side with the gray gear.  
Match the color of the  
gear of the ink ribbon  
spool and the color of the  
ink ribbon holder.  
Pushing the ink ribbon spool that sends the ink  
ribbon in the direction of the arrow, remove the  
spool from the side with the white gear.  
2 Press the other side of the ink ribbon  
until you hear it click into place.  
4
Load the new ink ribbon into the ink ribbon holder.  
3 Place the ink ribbon with the gray gear in the  
same way as explained in step 2.  
1 Holding the ink ribbon firmly, remove the gear  
cover.  
1 Press the gray gear of  
Gear cover  
the ink ribbon.  
To avoid dropping the ink ribbon, make  
sure that you hold it firmly.  
2 Press the other side of the ink ribbon  
until you hear it click into place.  
4 Eliminate any slack in the ribbon by turning the  
gears.  
10  
Before Printing  
 
6
Close the ribbon door.  
Note  
If the ribbon is left slack, it may be damaged  
when the ink ribbon cartridge is inserted into  
the printer.  
Turn the gears in the direction of the  
arrows until any slack is eliminated  
and the magenta section of the ink  
ribbon appears.  
Notes  
When handling the ink ribbon:  
• Do not rewind the ink ribbon for reuse.  
• When handling the ink ribbon, be careful not to touch  
the surface of the ink ribbon. Dust or finger prints are  
likely to cause unsatisfactory printing or malfunction  
of the head.  
5
Insert the ink ribbon cartridge until it stops.  
When storing ink ribbon:  
• Avoid placing the ink ribbon in a location subject to:  
– high temperatures  
– high humidity  
– excessive dust  
– direct sunlight  
• Store a partially used ink ribbon in its original  
packaging.  
If your ink ribbon should tear  
Repair the tear with transparent tape. There should be no  
problem with using the remaining portion of the ribbon.  
Transparent tape  
If the ink ribbon cartridge cannot be  
inserted  
In such a case, close the ribbon door, and turn the  
power off, then back on again. Insert the ink ribbon  
cartridge again.  
Turn the gray gear of the spool that takes up the  
ink ribbon in the direction of the arrow to remove  
any slack until the transparent tape cannot be  
seen.  
11  
Before Printing  
 
     
sure to riffle the paper along with the protection  
sheets before placing the paper in the paper tray.  
Inserting the Paper Tray  
To load paper in the paper tray and insert the paper tray  
into the printer, follow the procedure below. Be careful  
not to touch the printing surface of the paper.  
When you use the printer for the first time, start the  
operation to insert the paper tray from step 2.  
Riffle the paper with  
the protection sheet.  
Notes  
• Use only the paper recommended. Failing to do so is  
likely to result in malfunctions such as paper jams.  
• When a blank sheet of paper is ejected and the  
RIBBON indicator lights, the ink ribbon has been  
exhausted. Replace the paper together with the ink  
ribbon. Do not use the ejected blank paper.  
Place paper with  
the arrow pointing  
in the same  
direction as in the  
tray.  
• Be careful when removing and inserting the paper  
tray. If you are not careful, you may drop the printer.  
1
Push the paper tray to remove it.  
3
Remove the protection sheet placed on the top of  
the paper.  
2
Place the paper in the paper tray so that the printing  
surface faces up with the protection sheet on top.  
Notes  
• Do not add only the paper. When the paper supply  
has been exhausted, replace both the ink ribbon  
and paper at the same time. If you add paper  
while printing, this may cause the paper jam.  
• When handling the paper, do not touch the  
printing surface. Dust or finger prints are likely to  
cause unsatisfactory printing or malfunction of  
the head. Grasp the paper by the printing surface  
protection sheet.  
• Load the paper so that it lays flat in the paper tray.  
If the paper is curled, it will overflow from the  
paper tray and paper may not be fed properly. Be  
12  
Before Printing  
 
     
4
Slide the paper tray back into the printer until it  
clicks into place.  
Printing  
Before printing  
• Ensure that the printer is properly connected to the  
computer. (See page 7.)  
• Ensure that the ink ribbon cartridge and paper tray are  
properly loaded. (See pages 9 and 12.)  
• Ensure that the printer driver has been installed. (See  
page 7.)  
POWER indicator  
PRINT indicator  
ALARM indicator  
RIBBON indicator  
PAPER indicator  
Note  
If you cannot insert the ink ribbon cartridge  
completely, check whether any paper is left inside  
the printer. If you find a left sheet, slowly pull it  
straight out.  
1
When storing the paper  
• Avoid storing the paper in a location subject to:  
– high temperatures  
– high humidity  
– excessive dust  
1
Press the POWER switch to turn the printer on.  
The POWER indicator lights.  
PRINT, ALARM, RIBBON and PAPER indicators  
light at the same time, then all of them go out.  
– direct sunlight  
• Use the original package for storing unused paper.  
Notes  
• Turn the printer on first.  
• Do not turn the computer off and on while it is  
accessing a hard or floppy disk.  
2
3
Turn on the power of the computer.  
Execute the print job with software application.  
While the printer is receiving the image data from  
the computer, the PRINT indicator blinks.  
While the printer is printing, the PRINT indicator  
lights.  
Notes  
• Do not pull the paper out till the printer finishes  
printing.  
• Do not turn off the power during printing. If you do so,  
paper may not be ejected and may jam in the printer.  
• Do not open the ribbon door while the printer is  
printing. If you open the ribbon door, the printer stops  
printing. When you close the ribbon door, the sheet  
13  
Printing  
 
           
being printed when you opened the ribbon door is  
ejected and the printer turns to the standby mode.  
You can make multiple copies of identical printouts.  
However, the printer may stop printing due to warping  
of the printed sheet and the ALARM indicator lights.  
In such a case, remove the printouts accumulated on  
the paper tray. The printer will start to print the  
remaining copies automatically.  
• Do not leave more than 10 sheets of ejected printouts  
on the paper tray. Doing so may cause a paper jam.  
If the printer does not print  
The printer will fail to print when the ALARM, PAPER,  
and/or RIBBON indicator light.  
If the paper or ink ribbon runs out during  
printing  
The printer stops the printing operation.  
Load the paper into the paper tray and the ink ribbon.  
Printing of remaining copies is automatically started.  
To stop the printing multiple copies of identical  
printouts  
Press the STOP button. The printer finishes current  
printing and ejects it. Then, it turns in standby mode.  
When storing your printouts  
• Avoid storing the printout in a location subject to high  
temperatures, high humidity, excessive dust and direct  
sunlight.  
• Do not stick tape on a printout. Also, avoid leaving a  
plastic eraser on a printout or placing a printout in  
contact with materials which contain plasticizer  
(under a desk mat, for example).  
14  
Printing  
 
   
and may even develop a fault if you persist in using it.  
If condensation forms, turn off the power and leave the  
printer to stand for at least one hour.  
Miscellaneous  
• If the printing pack is subjected to wide or sudden  
changes in temperature, condensation may form on  
the ink ribbon or paper. This will cause the printer to  
malfunction. Also, if the printing pack is used in this  
state, spots are likely to appear on the printout.  
Therefore, avoid storing the printing pack in locations  
subject to wide or sudden changes of temperature.  
• To store a half-used printing pack, replace it in its  
original packing and reseal the package. If possible,  
keep the sealed printing pack in a cool, dark location.  
To subsequently use the printing pack, place it, in its  
sealed package, in a warm room for several hours.  
Doing so prevents condensation from forming when  
the printing pack is removed from its package.  
Precaution  
Safety  
• Operate the printer using the power source specified in  
• Be careful not to damage the AC power cord by  
placing or dropping heavy objects on it; it is dangerous  
to use the unit with a damaged AC power cord.  
• If you do not intend to use the unit for a long time,  
disconnect the AC power cord.  
• Unplug the AC power cord by grasping the plug, not  
the cable itself.  
• Do not disassemble the unit.  
• Do not remove the cover. There is a danger of electric  
shock from the internal parts.  
Location  
To prevent internal heat built-up, leave enough room  
around the printer for air to circulate through the vents  
on the left hand side and top of the cabinet.  
• Be careful not to spill water or other liquids on the  
unit, or to allow combustible or metallic material to  
enter the cabinet. If used with foreign matter in the  
cabinet, the unit is liable to fail, or present a risk of fire  
or electric shock.  
Ventilation holes are provided to prevent the unit from  
overheating. Be careful not to obstruct them with other  
units or by covering the unit with a cloth, etc.  
• If the unit malfunctions or if a foreign body falls into  
the cabinet, disconnect the AC power cord  
immediately and consult your Sony service facility or  
your Sony dealer.  
Before Transporting the Printer  
Before transporting the printer, remove ink ribbon  
cartridge and paper tray and then put them back into  
their original packing. Transporting the printer with the  
supplied accessories still installed may cause  
malfunctions.  
Cleaning  
Note  
Installation  
• Avoid placing the unit in a location subject to:  
– mechanical vibration  
Be sure to turn off the power of the printer and  
disconnect the AC power cord from the wall outlet  
before cleaning.  
– high humidity  
– excessive dust  
Cleaning the cabinet  
– direct or excessive sunlight  
– extremely high or low temperatures  
• Do not use other electronic equipment near the unit.  
The unit will not work properly in strong  
electromagnetic fields.  
Clean the cabinet, panel and controls with a soft dry  
cloth, or a soft cloth lightly moistened with a mild  
detergent solution. Do not use any type of solvent, such  
as alcohol or benzine, which may damage the finish.  
• Do not place a heavy object such as a monitor on the  
printer.  
Condensation  
• If the printer is subject to wide or sudden changes in  
temperature, such as when it is moved from a cold  
room to a warm room or when it is left in a room with  
a heater that tends to produce large amounts of  
moisture, condensation may form inside the printer. In  
such cases the printer will probably not work properly,  
15  
Precaution  
 
                     
Ink Ribbon and Paper  
Both paper and an ink ribbon are necessary for printing.  
Use the ink ribbon with the paper contained in the same  
package.  
Specifications  
Power requirements  
100 to 120 V AC, 50/60 Hz  
(for 100 to 120 V AC users)  
220 to 240 V AC, 50/60 Hz  
(for 220 to 240 V AC users)  
UPC-55 Color Printing Pack  
Contains color ink ribbon cartridge and paper.  
Color ink ribbon for 100 sheets, 2 rolls  
Paper, 1 package (100 sheets) ×2  
Input Current 2.8 A max. at 25°C  
(for 100 to 120 V AC users)  
1.2 A max. at 25°C  
(for 220 to 240 V AC users)  
Note  
Operating temperature  
5°C to 35°C (41°F to 95°F)  
Operating humidity  
20% to 80% (no condensation allowed)  
Storage and transport temperature  
–20°C to 60°C (–4°F to 140°F)  
Storage and transport humidity  
If the paper has been exhausted, replace the ink ribbon  
together with the paper.  
20% to 90% (no condensation allowed)  
Approx. 280 × 125 × 398 mm (w/h/d)  
(11 1/8 × 5 × 15 3/4 inches)  
Dimensions  
Mass  
Approx. 9 kg (19 lb 13 oz)  
Printing system  
Sublimation heat transfer printing  
Printable pixels  
When printing the full-image: 2528 ×  
1920 dots  
Total gradation 256 levels each for yellow, magenta,  
and cyan  
Printing time  
When the printer is set to high speed:  
Approximately 20 seconds  
Thermal head 14.93 dots/mm  
(USB) connector  
Universal Serial Bus (USB)  
Specification Revision 2.0  
Input connector  
AC IN (for power input)  
Supplied accessories  
Paper tray (1)  
USB connecting cable (1)  
Ink ribbon holder (1)  
Software License Agreement (1)  
Before Using this Printer (1)  
CD-ROM (including the printer drivers  
and PDF files of multi-lingual  
Instructions For Use) (1)  
Optional accessories  
UPC-55 Color Printing Pack  
Medical Specifications  
Protection against electric shock:  
Class I  
Protection against harmful ingress of  
water:  
Ordinary  
Degree of safety in the presence of  
flammable anesthetics or oxygen:  
16  
Ink Ribbon and Paper / Specifications  
 
         
Not suitable for use in the presence  
of flammable anesthetics or oxygen  
Mode of operation:  
Troubleshooting  
Continuous  
The following troubleshooting checks will help you  
correct the most common problems you may encounter  
with your unit. Before proceeding with these trouble  
checks, first check that the power cord is firmly  
connected. Should the problem persist after you have  
applied the remedy, unplug the unit and contact your  
Sony dealer or local authorized Sony service facility.  
Design and specifications are subject to change without  
notice.  
Symptoms  
Possible causes and remedies  
The printer does not  
print, even if the  
The POWER switch of the printer is  
not set to ON.  
command is sent  
from the computer.  
tSet the POWER switch of the  
printer to ON.  
Connections may not be correct.  
tCheck connections and rectify, if  
necessary. (See page 7.)  
The printer does not The problem is indicated by the  
print.  
indicators on the ribbon door.  
The printout color is The paper is not loaded correctly.  
very pale.  
tCheck which side of the paper is the  
printing side, then load the paper  
again. (See page 12.)  
The ink ribbon cannot You may be trying to load an ink ribbon  
be set.  
that can not be used with this printer  
has been loaded.  
tLoad the appropriate ink ribbon.  
(See page 16.)  
The ink ribbon  
cartridge cannot be  
loaded.  
The thermal head has moved out of  
position.  
tClose the ribbon door, and turn  
the power off, then back on  
again. The thermal head moves  
so that you can now install the  
ink ribbon cartridge. (See  
The ink ribbon is not loaded  
correctly.  
tLoad the ink ribbon correctly.  
The blank paper is  
ejected and the  
RIBBON indicator  
lights.  
The ink ribbon has been exhausted. Do  
not reuse the ejected blank paper.  
tReplace the ink ribbon. (See  
page 9.) Do not reuse the ejected  
paper. Discard that paper.  
17  
Troubleshooting  
 
   
Indicators  
Possible cause and  
remedies  
Indicators on the Ribbon  
Door  
If a problem occurs, the indicators on the ribbon door  
such as PRINT, ALARM, RIBBON and/or PAPER light  
or blink to indicate the problem condition. the following  
table shows the relation between lighting or blinking  
condition of each indicator and possible cause and  
remedies.  
Lighting  
Blinking  
All of  
indicators,  
PRINT,  
RIBBON,  
PAPER and  
ALARM  
A problem requiring a service  
call has occurred.  
tYou cannot use the printer  
any more. Turn off the  
power of the printer first.  
Then contact your Sony  
service facility or your  
nearest dealer to fix the  
problem and clear the error  
indicators.  
Indicators  
Lighting  
PRINT  
Possible cause and  
remedies  
Blinking  
Printing  
PRINT  
PRINT  
Data receiving  
The thermal head is being  
(In this case, heated so that the printer is  
it blinks  
slowly.)  
ready to start.  
RIBBON  
The ink ribbon has been  
exhausted.  
tReplace the old one with  
a new ink ribbon. (See  
page 9.) (The ink ribbon  
cannot be reused.) In this  
case, if the white paper is  
ejected. Discard this  
paper.  
The ink ribbon has torn.  
tRepair the torn ink  
ribbon. (See page 11.)  
PAPER  
Paper has been exhausted.  
tLoad the paper. (See  
page 12.) Also, replace  
the ink ribbon.  
The paper tray is not  
installed.  
tInstall the paper tray.  
(See page 13.)  
ALARM  
The ribbon door is open.  
tClose the ribbon door  
surely.  
Paper has jammed inside the  
printer.  
tRemove any jammed  
paper from the printer.  
(See page 19.)  
The maximum number of  
printouts has accumulated  
on the paper tray.  
tRemove the printouts.  
Printing starts again. (See  
page 14.)  
ALARM  
The printer is recovering from  
an error.  
tWait for a while until the  
printer is ready.  
18  
Indicators on the Ribbon Door  
 
       
3
Load the paper into the paper tray correctly.  
If the Paper Jams  
If the ALARM indicator lights on the ribbon door, or the  
message “Paper jam. Printing is aborted. Please remove  
the jammed paper and print again.” or “Motor or sensor  
trouble. Printing is aborted after you press the PRINT  
button and during printing. Please turn off the printer,  
then turn it back on and print again.” appears on a  
monitor of a computer during printing after you press  
the PRINT button, the paper may have jammed inside  
the printer.  
Remove the jammed paper according to the process  
described below.  
1
Push in the paper tray to remove it.  
If any printouts have been ejected onto the paper  
tray and have accumulated on the paper tray,  
remove them before removing the paper tray.  
Notes  
• Do not reuse the jammed paper. Discard that  
paper.  
• Use only paper recommended in this manual.  
4
Re-insert the removed paper tray.  
If you can not remove the jammed paper yet  
Precautions  
• Turn the printer power off and remove the power cable  
from the printer.  
• When you turn the printer over, remove any  
connecting cables. If cables are broken or bent, this  
may cause fire or electrical shock.  
• When you remove the jammed paper, be careful not to  
injure your fingers when touching the parts inside the  
printer.  
2
Check whether any paper is jammed inside the  
printer. If you find a jammed sheet, slowly pull it  
straight out.  
1
Be sure to set the power switch of the printer to off  
and remove the power cable and other connecting  
cables.  
2
3
Remove the ink ribbon cartridge and the paper tray  
from the printer.  
Turn the printer over.  
If you cannot remove the jammed paper even if you  
perform the operation in step 2, remove the jammed  
paper according to instructions described in the  
yet”.  
19  
If the Paper Jams  
 
     
4
5
6
Remove the one screw with which the back cover  
plate is secured, using a coin.  
7
Replace the back cover plate.  
Note  
Pull the back cover plate up and remove it from the  
printer.  
When you put it back, be careful not to catch your  
fingers or any other object in the back cover plate.  
8
Secure the back cover plate using the screws  
removed in step 4.  
Confirm that the screw holes of the back side of  
the printer and the back cover plate match  
before securing them.  
Remove the jammed paper slowly.  
When using the printer again  
Confirm the following before using the printer again.  
• Confirm that connecting cables and the AC power  
cord are securely connected.  
• Reset the paper tray in the printer.  
If you still cannot remove the paper  
Do not try to remove it forcibly. Contact your  
nearest Sony dealer.  
20  
If the Paper Jams  
 
Sony Corporation  
 

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