Blackberry Cell Phone 7100I User Manual

BlackBerry 7100i  
Version 4.1  
User Guide  
 
Third Party Information licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes  
no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in  
relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.  
Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software,  
and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate  
applications.  
Research In Motion Limited  
295 Phillip Street  
Waterloo, ON N2L 3W8  
Canada  
Research In Motion UK Limited  
Centrum House, 36 Station Road  
Egham, Surrey TW20 9LF  
United Kingdom  
Published in Canada  
 
 
1
2
3
4
5
6
7
Enterprise activation............................................................................................................................................9  
Phone..................................................................................................................................................................... 11  
Email messages .................................................................................................................................................. 19  
PIN messages......................................................................................................................................................25  
SMS messages..................................................................................................................................................... 27  
MMS messages....................................................................................................................................................29  
Search...................................................................................................................................................................33  
Attachments ........................................................................................................................................................35  
Synchronizing data ............................................................................................................................................39  
8
9
10 Backing up and restoring device data .............................................................................................................41  
11 Typing...................................................................................................................................................................43  
12 Walkie-Talkie.......................................................................................................................................................47  
13 Browser................................................................................................................................................................ 49  
14 Downloading .......................................................................................................................................................53  
15 Contacts ...............................................................................................................................................................55  
16 Calendar.............................................................................................................................................................. 59  
17 Tasks .....................................................................................................................................................................63  
 
18 Memos ................................................................................................................................................................. 65  
19 Alarm.....................................................................................................................................................................67  
20 Calculator............................................................................................................................................................ 69  
21 Bluetooth...............................................................................................................................................................71  
22 Date and time...................................................................................................................................................... 73  
23 Profiles..................................................................................................................................................................75  
24 Screen display.....................................................................................................................................................79  
25 Language...............................................................................................................................................................81  
26 Power and battery ..............................................................................................................................................83  
27 Network coverage ..............................................................................................................................................85  
28 SIM card ...............................................................................................................................................................87  
29 Security ............................................................................................................................................................... 89  
30 Third-party program control............................................................................................................................ 95  
31 BrickBreaker....................................................................................................................................................... 99  
32 Service books......................................................................................................................................................101  
33 Frequently asked questions............................................................................................................................ 103  
34 General — frequently asked questions.........................................................................................................105  
35 Phone — frequently asked questions............................................................................................................ 107  
36 Email and PIN messages — frequently asked questions ..........................................................................109  
 
37 SMS messages — frequently asked questions..............................................................................................115  
38 MMS messages — frequently asked questions ............................................................................................ 117  
39 Attachments — frequently asked questions.................................................................................................119  
40 Synchronization — frequently asked questions.......................................................................................... 123  
41 Walkie-Talkie — frequently asked questions................................................................................................127  
42 Browser — frequently asked questions......................................................................................................... 129  
43 Contacts — frequently asked questions....................................................................................................... 133  
44 Calendar — frequently asked questions....................................................................................................... 135  
45 Bluetooth — frequently asked questions ......................................................................................................137  
46 Security — frequently asked questions ........................................................................................................ 139  
47 Shortcuts.............................................................................................................................................................141  
48 Legal notice ....................................................................................................................................................... 143  
Index ................................................................................................................................................................... 145  
 
 
1
About enterprise activation  
2. In the device options, click Advanced Options.  
3. Click Enterprise Activation.  
Activate the device over the wireless network  
Verify activation status  
4. Type your corporate email address and the  
password provided to you by your system  
administrator.  
About enterprise activation  
5. Click the trackwheel.  
Use the enterprise activation feature to integrate your  
BlackBerry® device with your corporate Microsoft®  
Outlook®, IBM® Lotus Notes®, or Novell® Groupwise®  
email account if you have access to a BlackBerry  
Enterprise Server™ version 4.0 or later. You can also  
use the enterprise activation feature to load or restore  
device data that is saved as part of an automatic  
wireless backup, personal information management  
synchronization, or wireless email reconciliation.  
6. Click Activate.  
Note:  
Limit the use of your BlackBerry® device until  
enterprise activation is complete.  
Related topic  
Why are some messages already on my device? (See  
page 110.)  
If you have access to a BlackBerry Enterprise Server  
version 4.0 or later, and Enterprise Activation does not  
appear in the device options, verify with your service  
provider that your device is provisioned for enterprise  
activation. If your device is provisioned for the service  
and the option does not appear, contact your system  
administrator.  
Verify activation status  
If the BlackBerry® device has not yet been activated,  
or you are upgrading your software, Enterprise  
Activation might appear on the Home screen. Click  
Enterprise Activation to check the activation status.  
If you do not have access to a BlackBerry Enterprise  
Server version 4.0 or later, see the printed  
documentation that accompanied your device for  
more information about integrating your device with  
an email account.  
If Enterprise Activation does not appear on the Home  
screen, in the device options, click Enterprise  
Activation to check the activation status.  
Activate the device over the wireless  
network  
1. Verify that you are in a wireless coverage area and  
that your BlackBerry® device is connected to the  
wireless network.  
 
             
User Guide  
10  
 
2
Reset call timers  
Phone shortcuts  
Acquire the GPS position of your device  
Change the privacy setting for location-based services  
Check voice mail  
Phone — frequently asked questions  
Find your phone number  
In the phone, the My Number field displays your  
phone number.  
Make phone calls  
On the Home screen, type a phone number. Press the  
Send key. To end the call, press the End key.  
Use other programs during calls  
Notes:  
screen and press the Send key to make a call.  
Related topics  
Add pauses or waits (See page 57.)  
Log calls  
Can I use the phone when the device or keyboard is  
locked? (See page 107.)  
Make emergency calls  
You should be able to make emergency calls even if  
your BlackBerry® device is locked or the SIM card is  
not inserted. If your device is not connected to the  
wireless network, it should connect automatically  
when the emergency call is initiated.  
Set voice mail options  
Set the TTY option  
To make an emergency call, perform one of the  
following actions:  
Turn on telecoil mode  
Set the default call volume  
 
                   
User Guide  
Unlocked keyboard or device: In the phone, type  
the emergency number. Press the Send key.  
Note:  
position by clicking Refresh GPS, try again when your  
sky.  
Locked keyboard or device: Click the trackwheel.  
Click Emergency Call. Click Yes.  
Note:  
Related topics  
Emergency calls can only be made to official  
emergency access numbers, for example 911 in North  
America.  
About A-GPS support (See page 12.)  
Change the privacy setting for location-based services  
(See page 12.)  
Related topic  
About A-GPS support (See page 12.)  
About location-based services  
The privacy setting for location-based services  
controls whether programs on your BlackBerry®  
device can use the GPS position of your device. For  
example, a program could use the GPS position of your  
device to give you driving directions.  
About A-GPS support  
Depending on your service provider, your BlackBerry®  
device might be enabled with Assisted Global  
Positioning System (A-GPS) support.  
If your device is enabled with A-GPS support, when  
you make an emergency call from your device, an  
emergency operator should be able to estimate your  
approximate location (subject to A-GPS limitations).  
Change the privacy setting for  
location-based services  
To set the privacy level for location-based services on  
your BlackBerry® device, in the device options, click  
Location Based Services. Perform one of the following  
actions:  
Warning:  
In an emergency, always provide detailed information  
about your location to the emergency operator.  
Because of certain limitations in A-GPS technology  
and emergency infrastructure, the emergency  
operator might not be able to estimate your location  
using only A-GPS information.  
To be prompted each time a location-based  
service program wants to use the GPS position of  
your device, set the Privacy Setting field to By  
Permission. Click the trackwheel. Click Save.  
To prevent location-based service programs from  
using the GPS position of your device, set the  
Privacy Setting field to Restricted. Click the  
trackwheel. Click Save.  
Acquire the GPS position of your  
device  
Your BlackBerry® Global Positioning System (GPS)  
location is determined using information from GPS  
satellites, and it is expressed as a longitude and  
latitude. To acquire your BlackBerry satellite position,  
in the device options, click Location Based Services.  
Click the trackwheel. Click Refresh GPS.  
To always allow location-based service programs  
to use the GPS position of your device, set the  
Privacy Setting field to Unrestricted. Click the  
trackwheel. Click Save.  
12  
 
               
2: Phone  
Note:  
To end your current call and answer the incoming  
call, click Answer - Drop Current.  
If you set the privacy level for location-based services  
on your device to By Permission or Restricted, and you  
emergency operator should still be able to estimate  
your approximate location (subject to A-GPS  
limitations).  
To place the current call on hold and answer the  
incoming call, click Answer - Hold Current.  
To end a call, press the End key.  
Note:  
another call, press the Send key to place the current  
Related topic  
About location-based services (See page 12.)  
Make calls using speed dial  
In the phone, hold the key that is assigned to the  
contact or phone number.  
Related topics  
Can I use the phone when the device or keyboard is  
locked? (See page 107.)  
Note:  
Use Bluetooth wireless technology during a call (See  
page 72.)  
the Home screen or in a messages list.  
Mute calls  
Related topics  
To mute a call, click the trackwheel. Click Mute. To  
turn mute off, click the trackwheel. Click Turn Mute  
Off.  
Assign speed dial numbers to keys (See page 14.)  
Change speed dial numbers (See page 14.)  
Check voice mail  
Place calls on hold  
To place a call on hold, click the trackwheel. Click  
Hold. To resume the call, click the trackwheel. Click  
Resume.  
On the Home Screen, click Voicemail.  
Note:  
The Voicemail icon is unavailable if no voice mail  
number is specified.  
Adjust the phone volume  
During a call, roll the trackwheel up to increase the  
volume or roll the trackwheel down to decrease the  
volume.  
Related topic  
Set voice mail options (See page 16.)  
Answer calls  
To answer a call, click Answer. If you do not want to  
answer a call, click Ignore.  
Turn on and off speakerphone  
To turn on speakerphone, during a call, press the  
Speakerphone button.  
If you are already connected to a call and you receive  
another call, perform one of the following actions:  
To turn off speakerphone, during a call, press the  
Speakerphone button again.  
13  
 
                             
User Guide  
Warning:  
Note:  
Do not hold the BlackBerry® device near your ear  
occur. See the BlackBerry Safety and Product  
Information Booklet for more information about using  
speakerphone safely.  
To use this feature, your SIM card must be provisioned  
for three-way calling. Contact your service provider  
for more information.  
Assign speed dial numbers to keys  
1. In the phone, click the trackwheel.  
2. Click View Speed Dial List.  
3. Click an unassigned key.  
Related topic  
Use Bluetooth wireless technology during a call (See  
page 72.)  
4. Click New Speed Dial.  
Alternate between two calls  
5. Click a contact.  
To alternate between two connected calls, click the  
6. Click Add Speed Dial To <contact name>.  
trackwheel. Click Swap.  
Note:  
To assign a contact or phone number from the phone  
to a speed dial key, select a contact or phone number.  
Hold an unassigned key. Click OK.  
Use other programs during calls  
To use other device programs during a call, click the  
trackwheel. Click Home Screen.  
Related topic  
Dial using letters  
Change speed dial numbers (See page 14.)  
To type letters when dialing a phone number, use the  
multi-tap input method. Hold the Alt key. To type the  
first letter on the key, press the key once. To type the  
second letter on the key, press the key twice.  
Change speed dial numbers  
In the phone, click the trackwheel. Click View Speed  
Dial List. Click a contact or phone number. Perform  
one of the following actions:  
Note:  
When you type a letter in a phone number, your  
BlackBerry® device dials the number that is  
associated with the letter on a conventional phone  
keypad.  
To change the contact that is assigned to a speed  
dial key, click Edit. Click a new contact. Click Add  
Speed Dial To <contact name>.  
To assign the contact to a different speed dial key,  
click Move. Roll the trackwheel to move the  
contact. Click the trackwheel.  
Make three-way calls  
1. During a call, press the Send key.  
2. Type a phone number or select a contact.  
3. Press the Send key.  
To delete a contact from the speed dial list, click  
Delete.  
About call logs  
Call logs appear when you open the phone. Missed  
call logs also appear in a messages list.  
4. During the second call, click the trackwheel.  
5. Click Join.  
14  
 
                             
2: Phone  
5. Click a forwarding phone number.  
6. Click the trackwheel.  
7. Click Save.  
Log calls  
To set whether call logs appear in a messages list, in  
the phone options, click Call Logging. Select the call  
log type that you want to appear in a messages list.  
Press the Space key.  
Note:  
Before you enable call forwarding, verify that you have  
call forwarding phone numbers added. Depending on  
forwarding profiles might already be specified. You  
Related topics  
Manage call logs (See page 15.)  
Can I set the phone to display frequently called  
numbers? (See page 108.)  
Add call forwarding phone numbers (See page 15.)  
How do I change how long messages and phone call  
logs remain in a messages list? (See page 112.)  
Delete call forwarding phone numbers (See page 15.)  
Can I use call forwarding? (See page 108.)  
How do I edit the phone number to which my calls are  
forwarded? (See page 108.)  
Manage call logs  
In the phone, or in a messages list, open a call log.  
Click the trackwheel. Perform one of the following  
actions:  
Add call forwarding phone numbers  
1. On the Call Forwarding screen, click a type of  
To add notes to the call log, click Add Notes.  
To edit call log notes, click Edit Notes.  
To forward call log notes, click Forward.  
calls to forward.  
2. Click New Number.  
3. Type a phone number.  
6. Click Close.  
To delete call log notes, in the open call log, click  
the trackwheel. Click Edit Notes. Click the  
trackwheel. Click Clear Field.  
Note:  
You cannot add notes to Walkie-Talkie call logs.  
Related topic  
How do I edit the phone number to which my calls are  
forwarded? (See page 108.)  
Forward calls  
1. In the phone options, click Call Forwarding.  
2. Click the type of calls to forward.  
Delete call forwarding phone  
numbers  
On the Call Forwarding screen, click the current call  
forwarding number. Click Edit Numbers. Click a  
phone number. Click Delete.  
3. Click Do Not Forward or the current forwarding  
phone number.  
4. Click Change Number.  
15  
 
                   
User Guide  
Related topic  
Warning:  
If you roam to another country and you change your  
smart-dialing options, phone numbers for contacts in  
your address book might not be dialed correctly.  
How do I edit the phone number to which my calls are  
forwarded? (See page 108.)  
Related topic  
In the phone options, click Call Waiting. Set the Call  
Waiting Enabled field to Yes. Click the trackwheel.  
Click Save.  
About smart dialing (See page 16.)  
Set corporate extension dialing  
1. In the phone options, click Smart Dialing.  
Related topic  
Can I use call waiting? (See page 108.)  
2. In the Number field, type the main phone number  
for a corporation.  
3. Set how long the BlackBerry® device waits before  
About smart dialing  
dialing an extension.  
You can specify default country and area codes so that  
any numbers that are specified as links, or any  
numbers in your address book that do not contain  
these codes, are dialed correctly.  
4. In the Extension Length field, set the default  
5. Click the trackwheel.  
6. Click Save.  
If you call a corporation frequently, you can also set  
your smart-dialing options so that you do not have to  
type the main number for the corporation. To call a  
contact in the corporation, you only need to press the  
X key and type the extension number.  
Related topic  
About smart dialing (See page 16.)  
Set voice mail options  
Set default country and area codes  
1. In the phone options, click Smart Dialing.  
2. Set the Country Code and Area Code fields.  
In the phone options, click Voicemail. Type a voice  
mail access number and any additional numbers, such  
as a password or extension. Click the trackwheel. Click  
Save.  
3. In the National Number Length field, set the  
default length for phone numbers in your country.  
Notes:  
4. Click the trackwheel.  
5. Click Save.  
If your SIM card is provisioned for voice mail, the voice  
mail access number might already appear on the  
screen. If your BlackBerry device is configured to  
enable you to edit the voice mail number on your SIM  
card, the edits are saved on your SIM card. Contact  
your service provider for more information about voice  
mail for your SIM card.  
Note:  
When you calculate the default length for phone  
numbers, include your area code and local number,  
but do not include your country code or the National  
Direct Dialing prefix.  
If your SIM card is not provisioned for voice mail, you  
can type the access number for a different voice mail  
system.  
16  
 
                     
2: Phone  
About TTY  
About default call volume  
You can specify a default volume level that is used for  
all calls, even if you adjusted the volume during a  
previous call.  
You can use text telephone (TTY) to make calls to, and  
receive calls from, other TTY devices. If you connect  
your BlackBerry® device to a TTY device, calls that you  
receive on your device are converted to text.  
When TTY is enabled, an indicator appears in the  
device status section of the screen.  
In the phone options, click General Options. Set the  
Default Call Volume field. Click the trackwheel. Click  
Save.  
Note:  
The TTY option is only available on some BlackBerry®  
devices. Contact your service provider for more  
information.  
Related topic  
About default call volume (See page 17.)  
field. Click the trackwheel. Click Save.  
Reset call timers  
1. In the phone, click the trackwheel.  
2. Click Status.  
Related topics  
3. Click Last Call or Total Calls.  
4. Click Clear Timer.  
About TTY (See page 17.)  
Can I use a TTY device with my device? (See page 108.)  
5. Click the trackwheel.  
6. Click Save.  
About telecoil mode  
In telecoil mode, the magnetic signal of the  
BlackBerry® device is modified to an appropriate level  
and frequency response to be picked up by hearing  
aids that are equipped with telecoils.  
Phone shortcuts  
To open the phone, press the Send key.  
To end a call, press the End key.  
When telecoil mode is turned on, an indicator (H-T)  
appears in the device status section of the screen.  
To call a selected contact or phone number, press the  
Send key.  
To call a speed dial number, hold the assigned key.  
To add an extension to a phone number, press the X  
key. Type the extension number.  
In the phone options, click Hearing Aid Mode. Set the  
Mode Enabled field to Telecoil. Click the trackwheel.  
Click Save.  
To call your voice mail access number, hold 1.  
To type a letter in a number field, hold the Alt key. To  
type the first letter on a key, press the letter key once.  
To type the second letter on a key, press the letter key  
twice.  
Related topic  
About telecoil mode (See page 17.)  
To turn mute on and off during a call, press the  
exclamation point (!) key.  
17  
 
                             
User Guide  
To turn speakerphone on and off during a call, press  
the Speakerphone button.  
To change the volume during a call, roll the  
trackwheel.  
To move to the top of the call log list in the phone,  
press the Space key.  
To insert a wait when typing a phone number, press  
the exclamation point (!) key.  
To insert a pause when typing a phone number, press  
the comma (,) key.  
To insert a plus sign (+) when typing a phone number,  
hold 0.  
18  
 
3
Open messages  
Note:  
If your BlackBerry® device is integrated with more  
than one email account, you might be able to open  
messages from the message list for a specific email  
account.  
Send email messages  
1. In a messages list, click the trackwheel.  
2. Click Compose Email.  
3. In the To field, type an email address or a contact  
name.  
4. Click the trackwheel.  
5. Type a message.  
6. Click the trackwheel.  
7. Click Send.  
Save a copy of messages sent from the device  
Notes:  
If a list of names appears as you type a contact name,  
click a name to add that contact to your message.  
If your BlackBerry® device is integrated with more  
than one email account, you can select an account to  
send the message from. At the top of the message, in  
preferred email account appears. You might also be  
able to send messages from the message list for a  
specific email account.  
Show or hide the number of new or unread messages  
Hide the unread message indicator  
Messages shortcuts  
Email and PIN messages — frequently asked questions  
Related topic  
Search for contacts in your company address book  
(See page 57.)  
Open messages  
An unopened message appears in a messages list with  
a closed envelope icon. After you open the message,  
the closed envelope changes to an open envelope.  
 
                     
User Guide  
Save draft messages  
Resend pending messages  
To save a draft of a message, click the trackwheel.  
Messages that appear in a messages list with a clock  
icon are pending and should be resent automatically.  
To manually resend the message, in the open  
message, click the trackwheel. Click Resend. If your  
message cannot be sent after a period of time, you  
receive a message indicating that the message was  
not sent successfully.  
Click Save Draft.  
Add multiple contacts to a message  
To add multiple contacts to a message, in a blank To or  
CC field, type an email address, PIN number, or a  
contact name.  
To add a blind carbon copy (BCC) recipient, click the  
trackwheel. Click Add Bcc.  
Manage messages  
Open a message. Click the trackwheel. Click one of  
the following menu items:  
To attach a contact to a message, click the trackwheel.  
Click Attach Address.  
Save  
Reply  
Set the importance level  
1. When composing a message, click the trackwheel.  
2. Click Options.  
Forward  
Forward As  
Reply To All  
Delete  
3. Set the Importance field to High or Low.  
4. Click the trackwheel.  
5. Click Save.  
Notes:  
To remove the original message from a reply, click the  
trackwheel. Click Delete Original Text.  
Resend sent messages  
To change the text in a sent message and resend it, in  
the open message, click the trackwheel. Click Edit.  
Change the text. Send the message.  
If your BlackBerry® device is integrated with more  
than one email account, you might be able to manage  
messages from the message list for a specific email  
account.  
To change the recipient of a sent message and resend  
it, in the open message, click the trackwheel. Click  
Edit. Click a contact. Click Change Address. Click a  
new contact. Send the message.  
File messages  
To file a message, click the message. Click File. Click a  
folder. Click File.  
To resend your message to the same contact, in the  
open message, click the trackwheel. Click Resend.  
Notes:  
To expand a folder, click a folder with a plus sign (+)  
beside it. Click Expand.  
To collapse a folder, click a folder with a minus sign (-)  
beside it. Click Collapse.  
20  
 
                                             
3: Email messages  
Related topics  
Save a copy of messages sent from  
the device  
Can I file messages? (See page 111.)  
In the messages options, click Email Settings. Set the  
Save Copy In Sent Folder field to Yes. Click the  
trackwheel. Click Save.  
View filed messages (See page 21.)  
View filed messages  
To display all filed messages in a messages list, in the  
messages options, click General Options. Set the  
Hide Filed Messages field to No. Click the  
trackwheel. Click Save.  
Note:  
Copies of sent messages are stored in the Sent Items  
folder in your desktop email program.  
To view messages that are stored in a specific folder,  
in a messages list, click the trackwheel. Click View  
Folder. Click a folder. Click Select Folder.  
About auto signatures  
Your auto signature is added to your email messages  
after you send them. The auto signature does not  
appear on your BlackBerry® device when you compose  
the message.  
Delete multiple messages at one time  
To delete multiple messages, hold the Shift key and  
select messages. Press the Backspace/Delete key.  
To add an auto signature from your device, your device  
must be integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later.  
To delete messages that you sent or received prior to  
or on a specific date, click a date field. Click Delete  
Prior.  
Add an auto signature  
1. In the messages options, click Email Settings.  
2. Set the Use Auto Signature field to Yes.  
3. Type an auto signature.  
Note:  
When your email messages are reconciled between  
program, any messages that you have deleted from  
your device using the Delete Prior option are not  
deleted from your desktop email program.  
4. Click the trackwheel.  
5. Click Save.  
Related topic  
Note:  
Desktop Software. If you use the BlackBerry Internet  
Service™, log in to your account using a desktop  
browser to add an auto signature.  
Reconcile deleted messages (See page 39.)  
Mark messages as opened or  
unopened  
Related topic  
To change the status of a message, click a message.  
Click Mark Opened or Mark Unopened.  
About auto signatures (See page 21.)  
To change the status of multiple unread messages to  
read, click a date field. Click Mark Prior Opened.  
21  
 
                           
User Guide  
If the message does not meet any filter criteria and  
should not be forwarded, set the If no filters apply,  
send email to handheld field to No.  
About out-of-office replies  
The out-of-office reply should be sent automatically to  
a contact the first time that contact sends you an  
email message.  
Filters are applied to messages based on the order in  
which they appear. If you create multiple filters that  
could apply to the same message, you must decide  
which one should be applied first by placing that filter  
higher in the list.  
To set an out-of-office reply on your BlackBerry®  
device, your device must be integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later.  
To create filters on your device, your device must be  
integrated with an account that uses BlackBerry  
Enterprise Server™ version 4.0 or later.  
Set an out-of-office reply  
1. In the messages options, click Email Settings.  
2. Set the Use Out Of Office Reply field to Yes.  
3. Type a reply.  
Create filters  
1. In the messages options, click Email Filters.  
2. Click the trackwheel.  
3. Click New.  
4. If you use an IBM® Lotus Notes® desktop email  
program, in the Until field, set the date on which  
the out-of-office reply should be turned off.  
4. Set the filter information.  
5. Click the trackwheel.  
6. Click Save.  
5. Click the trackwheel.  
6. Click Save.  
Note:  
Notes:  
email program. If you use the BlackBerry Internet  
Service™, log in to your account using a desktop  
browser to set an out-of-office reply.  
To add a contact to the From or Sent to fields, click  
the trackwheel. Click Select Name. Click a name.  
Click Continue.  
To make the filter detect messages from multiple  
contacts, use semicolons to separate contacts in the  
From or Sent to fields.  
Related topic  
About out-of-office replies (See page 22.)  
create filters. If you use the BlackBerry Internet  
About filters  
You can create filters to specify which email messages  
are forwarded to your BlackBerry® device and which  
messages remain in your desktop email program. To  
forward messages to your device, when creating a  
filter, select Forward with Level 1 Notification (sends  
messages with higher priority) or Forward header  
only (sends messages with only the To, Sent, and  
From fields).  
Related topics  
About filters (See page 22.)  
Manage filters (See page 23.)  
Create filters quickly (See page 23.)  
22  
 
                       
3: Email messages  
6. Click Save.  
Manage filters  
Click a filter. Perform one of the following actions:  
Notes:  
To turn on the filter, select a filter. Press the  
Make sure that you select the Inbox check box. If you  
do not select the Inbox check box, messages are not  
forwarded from this folder.  
Space key.  
To view and edit a filter, click a filter. Click Edit.  
To select all your folders for redirection, including your  
Sent Items folder, select the Select All check box.  
Messages that are sent from your desktop email  
program also appear on your BlackBerry® device.  
To move the filter higher or lower in the list, click  
the filter. Click Move. Roll the trackwheel to move  
the filter. Click the trackwheel.  
To delete the filter, click a filter. Click Delete.  
You can also use the BlackBerry Desktop Software to  
BlackBerry Internet Service™, log in to your account  
settings.  
Create filters quickly  
In a messages list, click a message on which to base  
your filter. Perform one of the following actions:  
To create a filter based on the sender, click Filter  
Sender. Type a title. Click the trackwheel. Click  
Save.  
About folder redirection (See page 23.)  
How do I stop messages that are sent from my desktop  
email program from appearing on my device? (See  
page 113.)  
To create a filter based on the subject, click Filter  
Subject. Type a title. Click the trackwheel. Click  
Save.  
How do I make changes to the folders on my device?  
(See page 113.)  
About folder redirection  
If rules within your desktop email program direct new  
messages into different folders, you must specify  
which folders should forward messages to your  
BlackBerry® device.  
Show or hide the number of new or  
unread messages  
Unread messages are messages that you have not  
opened. New messages are messages that your  
BlackBerry® device has received since you last opened  
the messages list.  
To set folder redirection on your device, your device  
must be integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later.  
1. In a message list, click the trackwheel.  
2. Click Options.  
Set folder redirection  
1. In the messages options, click Email Settings.  
3. Click General Options.  
2. Click the trackwheel.  
4. In the Display Message Count field, perform one  
of the following actions:  
3. Click Folder Redirection.  
To display counts for new messages, select  
New.  
4. Select the check boxes beside the folders from  
which messages should be forwarded.  
5. Click the trackwheel.  
23  
 
                     
User Guide  
To display counts for unread messages, select  
Unread.  
To move to the last cursor position in a received  
message, press 5.  
To never display counts, select None.  
5. Click the trackwheel.  
6. Click Save.  
Hide the unread message indicator  
1. In a message list, click the trackwheel.  
2. Click Options.  
3. Click General Options.  
4. Set the Display New Message Indicator field to  
No.  
5. Click the trackwheel.  
6. Click Save.  
Note:  
The Display New Message Indicator field appears only  
if the Display Message Count field is set to Unread.  
Messages shortcuts  
To open a selected message, press the Enter key.  
To compose a message from the messages list, press  
the comma (,) key.  
To reply to a message, press the exclamation point (!)  
key.  
To forward a message, press the period (.) key.  
To reply to all, press the question mark (?) key.  
To move down a page, press 9.  
To move up a page, press 3.  
To view sent messages or call logs for outgoing phone  
calls, in the messages list, press the Alt key + the  
period (.) key.  
To view received messages or call logs for incoming  
phone calls, in the messages list, press the Alt key + 3.  
To view voice mail messages, in the messages list,  
press the Alt key + 7.  
24  
 
         
4
Find your PIN  
In the device options, click Status.  
Find your PIN  
Open messages  
Note:  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, your PIN appears on the  
Enterprise Activation screen.  
1. In a messages list, click the trackwheel.  
2. Click Compose PIN.  
3. In the To field, type a PIN or a contact name.  
4. Type a message.  
Show or hide the number of new or unread messages  
Hide the unread message indicator  
Messages shortcuts  
5. Click the trackwheel.  
6. Click Send.  
Email and PIN messages — frequently asked questions  
Note:  
If a list of names appears as you type a contact name,  
click a name to add that contact to your message.  
About PIN messages  
A personal identification number (PIN) uniquely  
identifies each BlackBerry® device on the network. If  
you know the PIN of another BlackBerry device user,  
you can send a PIN message to that person. PIN  
messages are not routed through an existing email  
account.  
Manage PIN messages  
Open a message. Click the trackwheel. Click one of  
the following menu items:  
Save  
Reply  
When your PIN message is delivered to the recipient,  
in a messages list, a D appears with a check mark  
beside the PIN message.  
Forward  
Forward As  
Reply To All  
Delete  
 
                     
User Guide  
Note:  
To remove the original message from a reply, click the  
trackwheel. Click Delete Original Text.  
26  
 
5
Save  
Delete  
Find your SMS number  
Show or hide the number of new or unread messages  
Hide the unread message indicator  
Messages shortcuts  
SMS messages — frequently asked questions  
About SMS messages  
With an SMS-compatible phone number, you can  
receive short message service (SMS) messages. An  
SMS-compatible number is a phone number that your  
service provider has enabled for SMS.  
Find your SMS number  
In the phone, the My Number field displays your  
phone number. If your BlackBerry® device is enabled  
for SMS, this number is also your SMS number.  
Open SMS messages  
An unopened SMS message appears in a messages list  
with a closed italic envelope icon. After you open the  
message, the closed italic envelope changes to an  
open italic envelope.  
Manage messages  
Open a message. Click the trackwheel. Click one of  
the following menu items:  
 
                     
User Guide  
28  
 
6
Find your MMS number  
Open MMS messages  
Send MMS messages  
You can add one or more images that are not copyright  
protected to an MMS message, but the message  
cannot exceed 300 KB.  
You can only send non recurring appointments in  
MMS messages. If you attach a meeting, the  
attendees are removed.  
Send MMS messages from the browser, pictures list, or  
calendar  
Find your MMS number  
In the phone, the My Number field displays your  
phone number. If your BlackBerry® device is enabled  
for MMS, this number is also your MMS number.  
Set delivery and read notification  
Show or hide the number of new or unread messages  
Hide the unread message indicator  
Messages shortcuts  
Open MMS messages  
An unopened MMS message appears in a messages  
list with a closed italic envelope icon. After you open  
the message, the closed italic envelope changes to an  
open italic envelope.  
If MMS content does not appear when you open the  
Manage MMS messages  
message, click the trackwheel. Click Retrieve.  
About MMS messages  
Send MMS messages  
1. In a messages list, click the trackwheel.  
2. Click Compose MMS.  
3. Click [Use Once].  
With an MMS-compatible number, you can send and  
receive multimedia message service (MMS) messages.  
An MMS-compatible number is a phone number that  
your service provider enables for MMS.  
If your service provider supports MMS, you can send  
MMS messages that contain .jpg, .gif, .wbmp, .png,  
.smil, .midi, .wav, .vcf (vCard®), or .vcs (vCalendar®)  
content and receive MMS messages that contain .jpg,  
.gif, .wbmp, .png, .midi, .wav, .txt, .vcf, .vcs, or .smil  
content.  
4. Click MMS.  
5. Select a send method.  
6. Type an MMS-compatible phone number or an  
email address.  
7. Click the trackwheel.  
8. Click Continue.  
 
                       
User Guide  
9. Type a message.  
2. Click Options.  
10. Click the trackwheel.  
3. Set the Confirm Delivery and Confirm Read  
11. Click Attach Address, Attach Appointment,  
Attach Picture, or Attach Audio.  
5. Click Save.  
12. Click a contact, appointment, image, or audio file.  
13. Click Continue.  
Related topic  
14. Click the trackwheel.  
Can I configure notification for all MMS messages?  
(See page 117.)  
15. Click Send.  
Notes:  
Manage MMS message attachments  
If you have added contacts to the address book, you  
can select a contact from the list after you click  
Compose MMS.  
In an open message, click an image or a vCalendar or  
vCard attachment. Click View Image, View  
Appointment, or View Address. Click the trackwheel.  
Click one of the following menu items:  
To send an MMS message quickly from the phone,  
type an MMS-compatible phone number. Click the  
trackwheel. Click MMS<XXXXXXX>.  
Save  
each picture displays when the recipient opens the  
MMS message. In a Slide Duration field, press the  
Space key.  
Add Contact  
Notes:  
Images are saved in the pictures list.  
Related topic  
To play an audio file, click Play. Roll the trackwheel to  
increase or decrease the volume. To stop playing the  
file, click the trackwheel.  
Can I send and receive MMS messages? (See page 117.)  
Send MMS messages from the  
browser, pictures list, or calendar  
To adjust the volume in an MMS message that  
contains .smil content, click the volume field in the top  
right corner of the slide. Click Change Option. Click a  
volume level.  
1. In the browser or pictures list, click an image. In  
the calendar, click an appointment.  
2. Click Send As MMS.  
3. Add a contact.  
Manage MMS messages  
In an open MMS message, click the trackwheel. Click  
one of the following menu items:  
4. Type a message.  
5. Click the trackwheel.  
6. Click Send.  
Save  
Reply  
Forward  
Reply To All  
Delete  
Set delivery and read notification  
1. When composing an MMS message, click the  
trackwheel.  
30  
 
               
6: MMS messages  
Notes:  
When you reply to an MMS message, the previous  
message is not included.  
You cannot edit the content of an MMS message that  
you forward. You can only forward an MMS message if  
the content is not copyright protected.  
Additional options might also be available if the  
message contains .smil content.  
31  
 
User Guide  
32  
 
7
Notes:  
To save a search after setting the search criteria, click  
the trackwheel. Click Save. Add a title and a shortcut  
key for your search. Click the trackwheel. Click Save.  
Search for messages from a specific contact  
Search for messages with a specific subject  
Search for PIM items  
than one email account, and you want to search for  
field.  
Related topics  
Search shortcuts  
About search  
Search for messages from a specific contact (See page  
34.)  
In a messages list, you can search using criteria that  
you set and you can save the search criteria for future  
use. You can also search for contacts or search for all  
messages that contain the same subject.  
Search for messages with a specific subject (See page  
34.)  
You can use the search program to search messages  
and personal information management (PIM) items,  
such as tasks, memos, contacts, and calendar entries,  
on your BlackBerry® device. You can also manage PIM  
items from the search results list.  
Search for PIM items (See page 34.)  
Recall searches  
To view your saved searches, in a messages list, click  
the trackwheel. Click Search. Click the trackwheel.  
Click Recall.  
Search the messages list  
1. In a messages list, click the trackwheel.  
2. Click Search.  
Manage saved searches  
In the list of saved searches, click a search. Click one  
of the following menu items:  
3. Set the search criteria.  
4. Click the trackwheel.  
5. Click Search.  
Select Search  
Edit Search  
Delete Search  
 
                       
User Guide  
Note:  
Search for PIM items  
1. In the search program, in the Text field, type text  
To view the criteria of your last search quickly, in the  
list of searches, click the trackwheel. Click Last.  
to search for.  
2. In the Name field, type a contact name to search  
Related topic  
for.  
Recall searches  
3. Select one or more programs.  
4. Click the trackwheel.  
5. Click Search.  
Search for messages from a specific  
contact  
To search for all messages received from a specific  
sender, in a messages list, click a message. Click  
Search Sender.  
Notes:  
If you type more than one word in the Text or Name  
field, all the words must appear for the search to be  
To search for all messages sent to a specific recipient,  
in a messages list, click a message. Click Search  
Recipient.  
File attachments are not searched when you search  
PIM items.  
Note:  
Related topic  
If your BlackBerry® device is integrated with more  
than one email account, you might be able to start a  
search from the message list for a specific email  
account. The device searches only for messages in  
that list. To search all email accounts for messages  
from a specific contact, search from the main  
messages list.  
How do I search for text in a file attachment? (See  
page 120.)  
Search shortcuts  
To search for text in a specific program, in the  
program, click the trackwheel. Click Find. Type the  
text.  
Search for messages with a specific  
subject  
To search for a contact, in a list of contacts, type the  
contact name or initials separated by a space.  
To search for all messages with the same subject, click  
To stop a search that is in progress, press the Escape  
a message. Click Search Subject.  
button.  
Note:  
If your BlackBerry® device is integrated with more  
than one email account, you might be able to start a  
search from the message list for a specific email  
account. The device searches only for messages in  
that list. To search all email accounts for messages  
with a specific subject, search from the main  
messages list.  
34  
 
                   
8
Open a file attachment  
1. In a message, click the trackwheel.  
2. Click Open Attachment.  
3. Click the attachment.  
4. Click Expand.  
5. Perform one of the following actions:  
To open a table of contents for the file  
attachment, click Table of Contents.  
To open the file attachment, click Full  
Navigate presentation attachments  
Manage vCard address book attachments  
Attachments shortcuts  
Content.  
6. Click Retrieve.  
Note:  
Attachments — frequently asked questions  
To reopen an image attachment quickly, in the  
message, click the attachment image. Click Open  
Attachment.  
About attachments  
You can view several types of file attachments on your  
BlackBerry® device, including .zip, .htm, .html, .doc,  
.dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can  
also view .bmp, .gif, .jpg, .png, and .tif image  
attachments.  
Open embedded content  
In an attachment, click a content link. Click Retrieve.  
To return to the attachment, press the Escape button.  
Examples of embedded content include tables,  
images, footnotes, text boxes, or comments.  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.1 or later, you  
View tables in attachments  
To preview a table that is embedded in a document,  
In a messages list, a paper clip icon appears beside  
messages with attachments.  
click the table link. Click Retrieve.  
Related topic  
To view the full table in the table preview, click the  
Can I view file attachments on my device? (See page  
119.)  
Table Link link. Click Retrieve.  
 
                       
User Guide  
To zoom into or out of an image, click the trackwheel.  
Click Zoom In or Zoom Out.  
View attachment information  
To view the size, author, publication date, and other  
information about the attachment, open the  
attachment. Click the file name. Perform one of the  
following actions:  
To zoom to the original image size, click the  
trackwheel. Click Zoom 1:1.  
To turn an image 90 degrees in a clockwise direction,  
click the trackwheel. Click Rotate.  
If you have opened the complete file attachment,  
click View Info.  
To view an image in more detail after zooming in, click  
the trackwheel. Click Enhance.  
If you have not opened the complete file  
To view an image at a higher resolution, click the  
attachment, click Retrieve Info.  
trackwheel. Click Full Image.  
To view the previous page in a multiple-page image,  
click the trackwheel. Click Prev Page.  
Navigate spreadsheet attachments  
To scroll horizontally in a spreadsheet, hold the Alt key  
To view the next page in a multiple-page image, click  
the trackwheel. Click Next Page. If the next page has  
not yet been retrieved, in the attachment, click the  
trackwheel. Click More.  
and roll the trackwheel.  
To move to a specific cell in a spreadsheet, click the  
trackwheel. Click Go to Cell. Type the cell  
coordinates. Click the trackwheel.  
To switch to a different page in a multiple-page  
image, click the trackwheel. Click Table of Contents.  
In the table of contents, click a page. Perform one of  
the following actions:  
To display the contents of a cell in a spreadsheet, click  
the trackwheel. Click View Cell.  
To view the previous worksheet in a workbook, click  
the trackwheel. Click Prev Sheet.  
If the page has been retrieved (underlined with a  
To view the next worksheet in a workbook, click the  
trackwheel. Click Next Sheet. If the next worksheet  
has not yet been retrieved, in the attachment, click the  
trackwheel. Click More.  
solid line), click View.  
If the page has not been retrieved (underlined  
with a dashed line), click Retrieve.  
To view all the pages in the table of contents, click the  
trackwheel. Click More.  
To switch to a different worksheet in a workbook, click  
the trackwheel. Click Table of Contents. In the table  
of contents, click a worksheet. Perform one of the  
following actions:  
View presentations  
To view a Microsoft® PowerPoint® presentation in its  
original format, in the presentation, click the  
trackwheel. Click View Slides.  
If the worksheet has been retrieved (underlined  
with a solid line), click View.  
If the worksheet has not been retrieved  
To view a PowerPoint presentation as a slide show, in  
the presentation, click the trackwheel. Click Slide  
Show. If a slide is not downloaded automatically, click  
the trackwheel. Click Retrieve.  
(underlined with a dashed line), click Retrieve.  
To view all the worksheets in the table of contents,  
click the trackwheel. Click More.  
To view only text in a PowerPoint presentation, in the  
presentation, click the trackwheel. Click View Text.  
Navigate image attachments  
To pan horizontally across an image, hold the Alt key  
To view both text and slides, in the presentation, click  
the trackwheel. Click View Both.  
and roll the trackwheel.  
36  
 
                     
8: Attachments  
Note:  
Manage vCard address book  
attachments  
presentation, your BlackBerry® device must be  
integrated with an account that uses BlackBerry  
Enterprise Server™ version 4.1 or later.  
To view a vCard® attachment, in an open message,  
click the attachment. Click View Attachment.  
To add the contact information to your address book,  
in an address book attachment, click the trackwheel.  
Click Add to Address Book.  
Related topic  
Navigate presentation attachments (See page 37.)  
To update contact information, in an address book  
attachment, click the trackwheel. Click Update  
Address.  
Navigate presentation attachments  
To view the next slide in a presentation, click the  
trackwheel. Click Next Slide.  
Related topic  
About vCard address book attachments (See page 37.)  
To view the previous slide in a presentation, click the  
trackwheel. Click Prev Slide.  
To stop a slide show, click the trackwheel. Click Close.  
Attachments shortcuts  
To zoom, rotate, enhance, or save a slide, in slide view  
or text and slide view, click a slide. Click View. Click  
the trackwheel. Click a menu item.  
To change the column size, press the exclamation  
point (!) key.  
To move to a specific cell, press 5.  
To display the contents of a cell, press the Space key.  
Note:  
To zoom into an image, press 3. To continue zooming  
into an image, hold the Shift key and roll the  
trackwheel.  
You can only navigate presentation attachments if  
your BlackBerry® device is integrated with an account  
that uses BlackBerry Enterprise Server™ version 4.1 or  
later.  
To zoom out of an image, press 9. To continue zooming  
out of an image, hold the Shift key and roll the  
trackwheel.  
About vCard address book  
attachments  
To zoom to the original image size, press 5.  
To rotate an image, press the period (.) key.  
To view the next slide in a presentation, press 6.  
To view the previous slide in a presentation, press 4.  
Address book attachments (vCard®.vcf files) contain  
contact information for a specific user. When you add  
a vCard attachment to your email message, recipients  
of your message can view and add your contact  
information to their BlackBerry® device address  
books. When you open a message that contains a  
vCard attachment, a book icon appears at the bottom  
of the message with the name of the attached contact.  
To view a presentation as a slide show, press the  
question mark (?) key.  
To stop a slide show, hold the Escape button.  
To move between presentation views, in a  
presentation, press the Symbol key.  
37  
 
                       
User Guide  
38  
 
9
Note:  
account that is integrated with your BlackBerry®  
device.  
Reconcile deleted messages  
About PIM synchronization  
Related topic  
Turn on wireless PIM synchronization  
Synchronization — frequently asked questions  
Can I reconcile email messages over the wireless  
network? (See page 123.)  
About email reconciliation  
Reconcile deleted messages  
If you turn on email reconciliation, any messages that  
you file or delete on your BlackBerry® device should  
also be filed or deleted in your desktop email program.  
Likewise, any changes that you make to messages in  
your desktop email program should be reflected on  
your device.  
To set how deleted messages are reconciled between  
your BlackBerry® device and desktop email program,  
in the messages options, click Email Reconciliation.  
Set the Delete On field. Click the trackwheel. Click  
Save.  
If your device integration option supports wireless  
email reconciliation, changes are reconciled over the  
wireless network.  
Note:  
Set the email reconciliation option for each email  
account that is integrated with your device.  
If your device integration option does not support  
Related topic  
See the BlackBerry Desktop Software Online Help for  
more information about manual email reconciliation.  
Delete multiple messages at one time (See page 21.)  
About PIM synchronization  
Related topic  
You can synchronize personal information  
management (PIM) items such as tasks, memos,  
contacts, and calendar entries so that the entries on  
your BlackBerry® device and in your desktop email  
program are similar.  
Can I reconcile email messages over the wireless  
network? (See page 123.)  
Turn on wireless email reconciliation  
In the messages options, click Email Reconciliation.  
Set the Wireless Reconcile field to On. Click the  
trackwheel. Click Save.  
 
                         
User Guide  
If your device is integrated with an account that uses  
BlackBerry Enterprise Serverversion 4.0 or later  
and wireless PIM synchronization is turned on, PIM  
items should be synchronized over the wireless  
network. You can turn wireless PIM synchronization  
on and off using the device.  
Related topic  
Can I synchronize PIM items over the wireless  
network? (See page 123.)  
If your device is integrated with an account that uses  
BlackBerry Enterprise Serverversion 2.1 or later and  
wireless calendar synchronization is enabled, calendar  
entries should be synchronized over the wireless  
network. You can synchronize all other PIM items  
using the BlackBerry Desktop Software. See the  
information about synchronizing PIM items manually  
or configuring wireless calendar synchronization  
using the BlackBerry Desktop Software.  
Related topic  
Can I synchronize PIM items over the wireless  
network? (See page 123.)  
Turn on wireless PIM synchronization  
In the tasks, memo, address book, or calendar options,  
set the Wireless Synchronization field to Yes. Click  
the trackwheel. Click Save.  
If the Wireless Synchronization option does not  
appear on the BlackBerry® device, you can set  
wireless calendar synchronization using the  
BlackBerry Desktop Software. See the BlackBerry  
Desktop Software Online Help for more information.  
Notes:  
If you have been using your device with wireless PIM  
synchronization turned off or you are turning on  
wireless PIM synchronization for the first time,  
synchronize your device using the BlackBerry Desktop  
Software before you turn on wireless PIM  
synchronization.  
If you turn on wireless PIM synchronization on the  
device, you cannot synchronize PIM items using the  
BlackBerry Desktop Software.  
40  
 
     
10  
Backing up and restoring device data  
About backing up and restoring device data  
Restore device data  
5. Click Activate.  
About backing up and restoring  
device data  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, settings on your device that are  
not saved in your desktop email program should be  
backed up over the wireless network. These settings  
include fonts, bookmarks, and other device settings.  
Information that is saved as part of personal  
information management (PIM) synchronization or  
wireless email reconciliation is not backed up.  
If you are using the BlackBerry Desktop Software with  
your device, you can back up and restore your device  
data using the Backup and Restore tool. See the  
BlackBerry Desktop Software Online Help for more  
information about backing up and restoring device  
data manually.  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later and  
your device data is lost or erased, you should be able  
to restore your device data (but not message data)  
using enterprise activation.  
Restore device data  
1. In the device options, click Advanced Options.  
2. Click Enterprise Activation.  
3. Type your corporate email address and the  
password supplied by your system administrator.  
4. Click the trackwheel.  
 
               
User Guide  
42  
 
11  
Type text  
To choose a selection from the list and continue  
typing the same word, press the Enter key or click  
the trackwheel.  
To choose a selection from the list and begin  
To delete letters that you have typed, press the  
Backspace/Delete key.  
Manage the custom word list  
Set the cursor speed  
Typing shortcuts  
Related topic  
Typing shortcuts (See page 45.)  
Cut or copy text  
1. Click the trackwheel.  
2. Click Select.  
Typing — frequently asked questions  
3. Select text.  
4. Click the trackwheel.  
5. Click Cut or Copy.  
Type text  
To type in most fields, use the SureType™ input  
method. Press each letter key once until you have  
typed an entire word. When you use SureType  
technology, the letters on the screen should change  
automatically until the word is complete.  
Place the cursor where you want to insert the cut or  
copied text. Click the trackwheel. Click Paste.  
For example, to type the word run, press ER + UI + BN.  
Press the Space key.  
Related topic  
If you type all the letters in a word and the word does  
not appear correctly, or if more than one word is  
available for the keys that you pressed, use the list  
that appears on the screen to build a word.  
Copy and paste calculations (See page 69.)  
About AutoText  
To move through selections in the list, press the  
Next key. You can also roll the trackwheel to move  
forward and backward in the list.  
AutoText is designed to replace specific text that you  
type with the appropriate AutoText entry. Use  
AutoText to correct spelling and to replace  
abbreviations with complete words.  
 
                   
User Guide  
Your BlackBerry® device has built-in AutoText entries  
that correct common mistakes. For example, AutoText  
changes hte to the.  
Edit  
Delete  
You can create AutoText entries for your common  
typing mistakes or for abbreviations. For example, you  
might create an AutoText entry that replaces ttyl with  
talk to you later.  
About the custom word list  
When you type, the BlackBerry® device displays  
possible words and letter combinations in a list below  
the text. If you type a word or letter combination that  
the device does not recognize, the word or letter  
combination is added to the custom word list. The next  
time that you type the word or letter combination, you  
can select it from the list that appears.  
Space key.  
You can also add entries manually to the custom word  
list.  
Related topics  
About AutoText (See page 43.)  
If you do not use the words on the custom word list,  
they are deleted after a period of time.  
Create AutoText entries (See page 44.)  
Add entries to the custom word list  
1. In the device options, click Custom Wordlist.  
2. Click the trackwheel.  
Create AutoText entries  
1. In the device options, click AutoText.  
2. Click the trackwheel.  
3. Click New.  
3. Click New.  
4. Type a word or letter combination.  
4. In the Replace field, type the text to replace.  
5. In the With field, type the text that should appear.  
6. Click the trackwheel.  
6. In the Using field, set whether the entry is  
capitalized exactly as typed (Specified Case) or  
whether the entry is capitalized according to its  
context (SmartCase).  
7. Click Save.  
Related topic  
8. Click the trackwheel.  
9. Click Save.  
About the custom word list (See page 44.)  
Manage the custom word list  
In the device options, click Custom Wordlist. Click an  
entry. Click one of the following menu items:  
Related topic  
What is the Insert Macro menu item? (See page 46.)  
Edit  
Delete  
Manage AutoText entries  
In the device options, click AutoText. Click an  
Clear Custom Wordlist  
AutoText entry. Click one of the following menu items:  
44  
 
                     
11: Typing  
To type a password, use the multi-tap input method.  
Set the cursor speed  
In the device options, click Screen/Keyboard. Set the  
Key Rate field. Click the trackwheel. Click Save.  
To type the first letter on a key, press the letter key  
once. To type the second letter on a key, press the  
letter key twice.  
To type a number in a password field, hold the Alt key  
and press the number key.  
Typing shortcuts  
To type words quickly using the SureType™ input  
method, type the entire word before you attempt to  
make a correction.  
method in a number or password field, hold the Shift  
key.  
To scroll through the list that appears when you type,  
press the Next key or roll the trackwheel.  
type?  
To choose a selected item in the list that appears  
when you type, press the Enter key or click the  
trackwheel.  
Can I prevent words from being added to my custom  
To finish typing a word and begin typing a new word,  
press the Space key.  
To insert a period, press the Space key twice. The next  
letter is capitalized.  
when I type?  
To capitalize a letter, hold the letter key until the  
capitalized letter appears.  
How do I type a word that my device does not  
recognize?  
To type the alternate character on a key, press the Alt  
key and press the character key.  
Can I change the input method for my device?  
What is the Insert Macro menu item?  
How do I undo an AutoText change?  
To type a symbol, press the Alt key + the Symbol key.  
To view more symbols, press the Symbol key again.  
Type the letter that appears below the symbol.  
When I type words, an indicator appears at the end of  
the word list. What does this indicator mean?  
To type an accent or special character, hold the letter  
key and roll the trackwheel. Click a selected character.  
To insert the at sign (@) and periods in an Email field,  
press the Space key.  
Can I turn off address book name  
recognition when I type?  
Your BlackBerry® device should recognize the names  
of contacts when you type them. To turn off address  
book name recognition, in the device options, click  
Language. Click Input Options. Set the Use Address  
Book as Data Source field to Off. Save the changes.  
To turn on NUM lock, press the Shift key + the Alt key.  
To turn off NUM lock, press the Alt key.  
To switch between the SureType and multi-tap input  
methods in a text field, hold the * key.  
To type a number in a number field, press a number  
key. You do not need to press the Alt key.  
To type a letter in a number field, hold the Alt key and  
use the multi-tap input method. To type the first letter  
on a key, press the letter key once. To type the second  
letter on a key, press the letter key twice.  
45  
 
                   
User Guide  
To use the SureType input method in most fields  
except the password and number fields, in the device  
options, click Language. Set the Input Method to  
<Language>. Save the changes.  
Can I prevent words from being  
added to my custom word list  
automatically?  
Yes. In the device options, click Language. Click Input  
Options. Set the Auto Word Learning and Auto Word  
Learning from Messages fields to Off. Save the  
changes.  
What is the Insert Macro menu item?  
The Insert Macro menu item enables you to insert  
common variables, such as the current date or current  
time, into your AutoText entries.  
Can I change the order of items in the  
list that appears when I type?  
Yes. The most frequently chosen words or letter  
combinations appear at the top of the list. To set your  
BlackBerry® device so that frequently chosen items do  
not appear first, in the device options, click Language.  
Click Options. Set the Frequency Learning field to  
Off.  
How do I undo an AutoText change?  
If you type text and the AutoText feature  
automatically replaces it, you can undo the change by  
pressing the Backspace/Delete key twice.  
When I type words, an indicator  
appears at the end of the word list.  
What does this indicator mean?  
If the current input language of your BlackBerry®  
device is different from the default language of your  
device, a rectangle with the short form of the current  
input language appears in the word list.  
How do I type a word that my device  
does not recognize?  
Use the list to help you type text such as an  
unrecognized word, acronym, or web address. Press  
the first letter key once. To select a letter from the list,  
press the Next key. Press the subsequent letter key in  
the word. To select the correct letter combination from  
the list, press the Next key. Continue to type and  
select the correct letters until the text that you want to  
type appears in the list. To select from the list, press  
the Enter key.  
Can I change the input method for  
my device?  
Yes. Your BlackBerry® device uses the SureType™  
input method in most text fields and the multi-tap  
input method in phone number and password fields.  
To switch between input methods when you are  
typing, hold the * key.  
To use the multi-tap input method in all fields, in the  
device options, click Language. Set the Input Method  
field to <Language> Multitap. Save the changes.  
46  
 
                 
12  
Related topic  
About call alerts (See page 47.)  
Join Talkgroups  
Make Walkie-Talkie calls  
In the phone, type a Walkie-Talkie number  
(<AreaID>*<NetworkID>*<MemberID>) or select a  
contact. To speak to your contact, hold the Walkie-  
Talkie button. Wait for the sound before you speak.  
Call Talkgroups  
To listen to your contact, release the Walkie-Talkie  
button.  
To end the call, press the End key. If you wait for a  
short period of time, the call should end automatically.  
Queue call alerts  
Reset Walkie-Talkie call timers  
Walkie-Talkie shortcuts  
Walkie-Talkie — frequently asked questions  
Note:  
If a contact does not appear in the phone, click the  
trackwheel. Click Call From Address Book. Click a  
contact. Press the Walkie-Talkie button.  
Find your Walkie-Talkie number  
In the phone, click the trackwheel. Click Status. Your  
Walkie-Talkie number (PTT#) appears in the following  
format: <AreaID>*<NetworkID>*<MemberID>.  
About Talkgroup calls  
A Talkgroup call is a group call between members of a  
group that is created by your account administrator.  
To make or receive a group call, you must be a member  
of the Talkgroup and your service provider must  
support group calls.  
About call alerts  
With Walkie-Talkie services, you can send a call alert  
to notify someone that you want to talk. Using a call  
alert allows the person to decide whether to respond.  
Note:  
All members of the Talkgroup can speak or listen  
during a group call, but only one member can speak at  
a time.  
Send call alerts  
In the phone, type a Walkie-Talkie number  
(<AreaID>*<NetworkID>*<MemberID>). Click Alert.  
Press the Walkie-Talkie button.  
Join Talkgroups  
In the phone, type # and the Talkgroup number. Click  
Join.  
 
                             
User Guide  
Call Talkgroups  
Respond to call alerts  
Press the Walkie-Talkie button. To speak to your  
contact, hold the Walkie-Talkie button. Wait for the  
sound before you speak.  
In the phone, type # and the number of a Talkgroup or  
select a Talkgroup number. To speak to your  
Talkgroup, hold the Walkie-Talkie button. Wait for the  
sound before you speak.  
To listen to your contact, release the Walkie-Talkie  
To listen to your Talkgroup, release the Walkie-Talkie  
button.  
button.  
To end the call, press the End key. If you wait for a  
short period of time, the call should end automatically.  
Queue call alerts  
If you do not want to respond to a call alert, in the  
Alert From dialog box, click Queue. The call alert  
appears in a messages list as an unopened message.  
Notes:  
To call a Talkgroup, you must have joined the  
Talkgroup.  
trackwheel. Click Call From Address Book. Select a  
Walkie-Talkie button.  
Reset Walkie-Talkie call timers  
1. In the phone, click the trackwheel.  
2. Click Status.  
3. Click Last Walkie-Talkie Call or Total Walkie-  
Related topics  
Talkie Calls.  
About Talkgroup calls (See page 47.)  
4. Click Clear Timer.  
5. Click the trackwheel.  
6. Click Save.  
Join Talkgroups (See page 47.)  
Respond to Walkie-Talkie calls  
To speak to your contact, hold the Walkie-Talkie  
button. Wait for the sound before you speak.  
Walkie-Talkie shortcuts  
To talk to a selected contact or group using Walkie-  
To listen to your contact, release the Walkie-Talkie  
Talkie, hold the Walkie-Talkie button and speak.  
button.  
To listen to a contact or group during a call, release the  
Walkie-Talkie button.  
To alert a selected contact or group, click the  
trackwheel. Click Alert.  
Respond to Talkgroup calls  
To speak to your Talkgroup, hold the Walkie-Talkie  
To turn speakerphone on and off during a call, press  
the Speakerphone button.  
To listen to your Talkgroup, release the Walkie-Talkie  
button.  
Related topic  
About Talkgroup calls (See page 47.)  
48  
 
                             
13  
Use the BlackBerry Browser to view HTML web pages.  
If your device is integrated with an account that uses  
the BlackBerry Enterprise Server™, the BlackBerry  
Browser also enables you to view your corporate  
intranet. Contact your system administrator for more  
information.  
Use the Internet Browser, which is available from  
some service providers, to view HTML web pages.  
Contact your service provider for more information  
about Internet Browser support.  
Copy links, images, or web page addresses  
Save images  
View files  
Go to web pages  
1. In the browser, click the trackwheel.  
2. Click Go To.  
Save web page requests  
3. Type a web address.  
4. Click the trackwheel.  
5. Click OK.  
About TLS  
Notes:  
About WTLS  
To insert a period, press the Space key.  
Browser shortcuts  
To insert a slash mark (/), press the Shift key + the  
Space key.  
Browser — frequently asked questions  
The Go To dialog box tracks the web addresses that  
you type. To go to a web page on the list, click the web  
address. Click OK.  
About the browser  
Your BlackBerry® device supports multiple browser  
types. Depending on your service provider and your  
integration option, more than one browser might  
appear. Your service provider might also change the  
browser name to reflect available services.  
Use the browser  
To select text and images as you scroll through a web  
page, click the trackwheel. Click Select Mode.  
Use the WAP Browser on your device to view WML web  
pages.  
To select only links and fields as you scroll through a  
web page, click the trackwheel. Click View Mode.  
 
                     
User Guide  
To open the browser and display a list of useful  
bookmarks provided by your service provider, press the  
Convenience key.  
Related topic  
Navigate images (See page 50.)  
To follow a link, click the link. Click Get Link.  
Navigate images  
To stop loading a web page, click the trackwheel. Click  
Stop.  
To pan horizontally across an image, hold the Alt key  
and roll the trackwheel.  
To view the previous web page in the history, click the  
trackwheel. Click Back.  
To zoom into or out of an image, click the trackwheel.  
Click Zoom In or Zoom Out.  
To view the next web page in the history, click the  
trackwheel. Click Forward.  
To zoom to the original image size, click the  
trackwheel. Click Zoom 1:1.  
To go to your home page, click the trackwheel. Click  
Home.  
To turn an image 90 degrees in a clockwise direction,  
click the trackwheel. Click Rotate.  
To view a list of the last 20 web pages that you visited,  
click the trackwheel. Click History.  
Note:  
To refresh the current web page, click the trackwheel.  
You can navigate full images or images in the pictures  
list.  
Click Refresh.  
To view the address for the current web page, click the  
trackwheel. Click Page Address.  
Copy links, images, or web page  
addresses  
To view the address for a link, click the link. Click Link  
Address.  
On a web page, click a link or image. Click Link  
Address, Image Address, or Page Address. Click Copy  
Address.  
To view the address for an image, click the image.  
Click Image Address.  
To move the browser to the background to use another  
program, click the trackwheel. Click Hide.  
To paste the address, place the cursor where you want  
to insert the copied text. Click the trackwheel. Click  
Paste.  
To close the browser, click the trackwheel. Click Close.  
Related topic  
View images  
How do I select images and text on a web page? (See  
page 130.)  
To set how images load in your browser, in the browser  
options, click Browser Configuration. To load images  
while the page is loading, set the Show Images field.  
To show image placeholders if images do not load, set  
the Show Image Placeholders field to Yes. Click the  
trackwheel. Click Save.  
Send links or images in email  
messages  
1. On a web page, click a link or image.  
2. Click Link Address or Image Address.  
3. Click Send Address.  
To load some images after the web page is loaded,  
click the trackwheel. Click More Images. To load all  
the images, click the trackwheel. Click All Images.  
To view an image on its own page, click the image.  
Click Full Image. To return to the web page, click the  
trackwheel. Click Back.  
4. In the To field, type an email address or a contact  
name.  
50  
 
                                     
13: Browser  
5. Type a message.  
6. Click the trackwheel.  
7. Click Send.  
View files  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.1 or later, you can view .doc, .pdf, .ppt, .txt,  
.wpd, and .xls file types in the browser. On a web page,  
click the file link. Click Get Link.  
Note:  
page, click the trackwheel. Click Send Address. Type  
an email address or a contact name. Send the  
message.  
Save web page requests  
While a web page is loading, you can save the web  
page request in a messages list. Saving the request to  
the messages list enables you to use other programs  
while you are waiting for the web page to load. Click  
the trackwheel. Click Save Request.  
Related topic  
How do I select images and text on a web page? (See  
page 130.)  
You can also save a web page that has finished  
loading in a messages list. Saving a fully loaded web  
page enables you to open the text on the web page at  
any time. On the web page, click the trackwheel. Click  
Save Page.  
Save images  
You can save .jpeg, .png, .gif, and .bmp web page  
images in the pictures list. On a web page, click an  
image. Click Save Image. After the image is saved in  
the pictures list, click the trackwheel. Click Save.  
Note:  
A saved web page displays content that was current at  
the time that the web page was saved. To update the  
content on a saved page, click the trackwheel. Click  
Refresh.  
Note:  
Related topics  
Set the Home screen background image (See page 79.)  
Create bookmarks  
On a web page, click the trackwheel. Click Add  
Navigate images (See page 50.)  
Bookmark.  
How do I select images and text on a web page? (See  
page 130.)  
Manage bookmarks  
In the bookmarks list, click a bookmark. Click one of  
Manage saved images  
In the pictures list, click an image. Click one of the  
following menu items:  
Edit Bookmark  
Delete Bookmark  
Open  
Delete  
Related topic  
Organize bookmarks into folders (See page 52.)  
51  
 
                           
User Guide  
Organize bookmarks into folders  
In the bookmarks list, click a folder. Perform one of the  
following actions:  
Browser shortcuts  
To return to the last page that you viewed, press the  
Escape button.  
To insert a period in the Go To dialog box, press the  
Space key.  
To add a folder, click Add Subfolder.  
To open a bookmark folder with subfolders, click  
Expand.  
To insert a slash mark (/) in the Go To dialog box, press  
the Shift key + the Space key.  
To close a bookmark folder with subfolders, click  
Collapse.  
To edit a web address in the Go To dialog box, hold the  
Alt key and roll the trackwheel. In the Go To field, edit  
the text. Click the trackwheel. Click OK.  
To rename a folder that you added, click the  
trackwheel. Click Rename Folder.  
To move to the next page in the history, press 6.  
To move to the previous page in the history, press 4.  
To move down a page, press 9.  
To move a bookmark into a folder, click the  
bookmark. Click Move Bookmark. Roll the  
trackwheel to move the bookmark. Click the  
trackwheel.  
To move up a page, press 3.  
To view a file link, press the Enter key.  
To stop a web page from loading, press the Escape  
button.  
Clear browser caches  
In the browser options, click Cache Operations. Click  
To move to a specific web page, press the period (.)  
the button for a type of cache.  
key.  
To move between full-screen mode and normal mode,  
press the exclamation point (!) key.  
Transport Layer Security (TLS) is designed to provide  
additional authentication and security when you  
browse web pages using the BlackBerry Browser.  
To close the browser, hold the Escape button.  
Related topic  
How do I set BlackBerry Browser security options? (See  
page 131.)  
Wireless Transport Layer Security (WTLS) is the WAP  
Browser security layer that is designed to provide  
security for WAP services.  
Related topic  
How do I set WAP Browser security options? (See page  
131.)  
52  
 
                     
14  
Related topic  
Legal notice (See page 143.)  
Prevent third-party programs from transmitting data  
Download ring tones  
1. On a web page, click a .mid or .wav file link.  
2. Click Get Link.  
Download background images  
About browser push  
3. Click Menu.  
4. Click Save.  
Turn on browser push  
5. Type a name for the ring tone.  
6. Click OK.  
Downloading — frequently asked questions  
Note:  
preferred vendor of ring tones. In profiles, click the  
trackwheel. Click Show Tunes. Click the trackwheel.  
On a web page, click a link for a program. Click Get  
Related topics  
Why did a new program appear on my device? (See  
page 54.)  
Related topics  
Can I listen to a ring tone before I download it? (See  
page 54.)  
Legal notice (See page 143.)  
Manage ring tones (See page 75.)  
About profiles (See page 75.)  
Legal notice (See page 143.)  
Manage programs  
To view a list of programs that are currently loaded on  
your BlackBerry® device, in the device options, click  
Advanced Options. Click Applications.  
To view details for a third-party program, on the  
Applications screen, click the program. Click  
Properties.  
About browser push  
Browser push is designed to enable you to receive  
content on your BlackBerry® device from web  
applications without requesting it. For example, you  
can receive updates or notifications for weather, stock  
quotes, or news.  
To delete a third-party program, click the program.  
Click Delete.  
 
                   
User Guide  
You can turn on browser push for your WAP Browser,  
your BlackBerry Browser, or both browser types. You  
can also set which hosts provide this information to  
you.  
Why can’t I load new programs onto my device?  
Why did a new program appear on my device?  
What software version do I have on my device?  
Can I listen to a ring tone before I download it?  
Set notification for different types of browser push  
information, including service load information (web  
pages or applications), service indication information  
(web page addresses or messages), or other types of  
information.  
When you receive a notification, an icon should appear  
in a messages list.  
Why can’t I load new programs onto  
my device?  
Verify that your BlackBerry® device is connected to  
the wireless network. See the printed documentation  
that accompanied your device for more information  
about wireless coverage levels.  
If you set the browser push notification to Prompt, a  
dialog box appears when you receive a notification.  
If you set the browser push notification to Auto, a  
dialog box might also appear, if specified by the  
sender.  
Your device must also have sufficient available  
memory to load a program.  
If you set the browser push notification to Reject, you  
receive no additional notification.  
If the program still does not load and your device is  
integrated with an account that uses the BlackBerry  
Enterprise Server™, certain programs might not be  
available to you. Contact your system administrator  
for more information.  
Turn on browser push  
1. In the device options, click Advanced Options.  
2. Click Browser Push.  
3. Select one or more of the check boxes.  
Why did a new program appear on my  
device?  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, your system administrator can  
send selected programs over the wireless network.  
Contact your system administrator for more  
information.  
4. Set the options for browser push notification  
types.  
5. Click the trackwheel.  
6. Click Save.  
Note:  
If you turn on browser push notification for your WAP  
Applications check box.  
Can I listen to a ring tone before I  
download it?  
Yes. On a web page, click a ring tone link. Click Get  
Link.  
Related topics  
About browser push (See page 53.)  
About the browser (See page 49.)  
To preview the ring tone, click Play.  
To stop listening to the ring tone, click Stop.  
54  
 
                     
15  
Add contacts  
Manage contacts  
Click a contact. Click one of the following menu items:  
View  
Edit  
Delete  
Create categories  
Related topic  
Share your address book with a paired Bluetooth-  
enabled device (See page 72.)  
Sort contacts, tasks, or memos by category  
Delete categories  
Create mailing lists  
1. In the address book, click the trackwheel.  
2. Click New Group.  
Add pauses or waits  
Search for contacts in your company address book  
Search for PIM items  
3. Type a name for the mailing list.  
4. Click the trackwheel.  
5. Click Add Member.  
Contacts — frequently asked questions  
6. Click a contact.  
Add contacts  
1. In the address book, click the trackwheel.  
7. Click Continue.  
8. Repeat steps 4 to 7 to add other contacts to the  
mailing list.  
2. Click New Address.  
3. Type the contact information.  
4. Click the trackwheel.  
5. Click Save.  
9. Click the trackwheel.  
10. Click Save Group.  
Note:  
Note:  
If you create a mailing list, it is not copied to or from  
your desktop email program.  
To add a contact from a message, memo, call log, or  
web page, click the contact. Click Add to Address  
Book. Type any additional information. Click the  
trackwheel. Click Save.  
Manage mailing lists  
Click a mailing list. Click one of the following menu  
items:  
 
                     
User Guide  
View Group  
Edit Group  
7. Click Save.  
Delete Group  
Related topic  
About custom phone tunes (See page 56.)  
Manage contacts in mailing lists  
Click a contact. Click one of the following menu items:  
Create profile exceptions (See page 76.)  
View Member  
Change Member  
Delete Member  
Add Member  
About categories  
You can create categories in which to group your  
contacts, tasks, and memos. You can also narrow the  
contacts, tasks, and memos that appear based on  
categories.  
Note:  
Category names are not case sensitive. More than one  
category can apply to a contact, task, or memo. If you  
use IBM® Lotus Notes® as your desktop email  
program, you can apply more than one category to a  
task on your BlackBerry® device, but only one  
category synchronizes with the task in your desktop  
email program.  
When you delete members from a group or delete a  
group, the contacts remain in the address book.  
About custom phone tunes  
You can add a custom phone tune for a contact  
without changing other notifications.  
Categories are shared between the address book, the  
task list, and the memos list and changes that are  
made in one program are made in all programs.  
Custom phone tune settings appear in both the  
address book and the profiles list. When you add a  
custom phone tune to a contact, a new profile  
exception appears in the profiles list as “Calls From  
<contact>.” Profile exceptions are shared between the  
address book and the profiles list and changes made  
in one program are made in the other program.  
Create categories  
1. In the address book, task list, or memos list, click  
the trackwheel.  
2. Click Filter.  
Note:  
3. Click the trackwheel.  
4. Click New.  
You cannot create custom phone tunes for Walkie-  
Talkie calls.  
5. Type a name for the category.  
7. Click the trackwheel.  
8. Click Close.  
Add a phone tune for a contact  
1. In the address book, click a contact.  
2. Click Edit.  
3. Click the trackwheel.  
Related topic  
4. Click Add Custom Phone Tune.  
5. Set a phone tune.  
About categories (See page 56.)  
56  
 
                       
15: Contacts  
Apply categories to contacts, tasks,  
or memos  
When creating or editing a contact, in a phone number  
field, click the trackwheel. Click Add Wait or Add  
Pause. Type the additional numbers.  
1. When creating or editing a contact, task, or memo,  
click the trackwheel.  
2. Click Categories.  
3. Select a category.  
4. Press the Space key.  
5. Click the trackwheel.  
6. Click Save.  
Related topic  
About pauses and waits (See page 57.)  
About remote address book search  
To find and add contacts from your company address  
book, your BlackBerry® device must be integrated  
with an account that uses BlackBerry Enterprise  
Server™ version 3.5 or later for Microsoft® Exchange,  
BlackBerry Enterprise Server version 2.2 or later for  
IBM® Lotus® Domino®, or BlackBerry Enterprise  
Server version 4.0 or later for Novell® GroupWise®.  
Contact your system administrator for more  
information.  
Sort contacts, tasks, or memos by  
category  
In the address book, task list, or memos list, click the  
trackwheel. Click Filter. Select a category. Press the  
Space key.  
Note:  
To view your full list of contacts again, click the  
trackwheel. Click Filter. Clear the check box beside  
the selected category.  
Search for contacts in your company  
address book  
In the address book, click the trackwheel. Click  
Lookup. Type the name of a contact. Click the  
trackwheel.  
Delete categories  
In the address book, task list, or memos list, click the  
trackwheel. Click Filter. Click a category. Click Delete.  
Note:  
search results.  
Note:  
When you delete a category, the category is deleted,  
but any contacts, tasks, or memos to which the  
category applied are not deleted.  
Related topics  
About remote address book search (See page 57.)  
Manage remote address book search results (See page  
57.)  
About pauses and waits  
Use a wait or a pause to separate additional numbers,  
for example a password or extension, from a main  
phone number. After dialing the main phone number,  
your BlackBerry® device either pauses before dialing  
the additional numbers (pause) or prompts you to type  
them (wait).  
Manage remote address book search  
results  
In the remote address book search results, click a  
contact. Perform one of the following actions:  
57  
 
                                         
User Guide  
To add a contact to your address book, click Add.  
To add all the contacts found during the search,  
click Add All.  
To view information for a contact, click View.  
To delete a contact from the search results, click  
Delete.  
To delete the search results, click Delete Lookup.  
To start a new search, click Lookup.  
58  
 
16  
Navigate the calendar  
To go to a specific date, click the trackwheel. Click Go  
to Date. Set the date. Click the trackwheel.  
To go to the current date, click the trackwheel. Click  
Today.  
To move forward or back by a time period, click the  
trackwheel. Click Prev or Next.  
Manage meeting participants  
Search for PIM items  
Schedule appointments  
1. In the calendar, click the trackwheel.  
2. Click New.  
3. Type the appointment details.  
Calendar shortcuts  
4. If the appointment is recurring, set how frequently  
it should recur.  
Calendar — frequently asked questions  
5. Click the trackwheel.  
About the calendar  
6. Click Save.  
In the BlackBerry® device calendar, you can view your  
appointments and meetings in one of four views. Day,  
Week, and Month views show all your appointments  
for the selected time period. Agenda view shows all  
your scheduled appointments in a list.  
Notes:  
If your appointment recurs, perform the following  
actions:  
Set the Every field to change the frequency of the  
appointment. For example, to set an appointment to  
recur every three days, set the Every field to 3.  
Change the calendar view  
To change to another calendar view (Day, Week,  
Month, or Agenda), click the trackwheel. Click a view.  
Select the Relative Date check box for the  
appointment to recur on a relative date (for example,  
on the last Friday of each month).  
To change the default view that appears when you  
open the calendar, in the calendar options, set the  
Initial View field. Click the trackwheel. Click Save.  
In the Days field, set the days on which the weekly  
appointment should recur. To select a day, press the  
Space key.  
 
                         
User Guide  
Related topics  
2. Click New.  
Change the default reminder time for appointments  
and meetings (See page 60.)  
3. Type the meeting details.  
4. If the meeting is recurring, set how frequently it  
should recur.  
About power off and reminders (See page 83.)  
5. Click the trackwheel.  
6. Click Invite Attendee.  
7. Click a contact.  
Schedule appointments quickly  
In the calendar options, verify that the Enable Quick  
Entry field is set to Yes. In Day view, beside the start  
time, type the subject of the appointment. Type a  
location in parentheses. Click the trackwheel.  
8. Click Invite.  
9. Repeat steps 5 to 8 to add other contacts to your  
meeting.  
Note:  
10. Click the trackwheel.  
location, hold the Shift key and roll the trackwheel. To  
11. Click Save.  
Notes:  
If your meeting recurs, perform the following actions:  
Related topics  
Set the Every field to change the frequency of the  
appointment. For example, to set an appointment to  
recur every three days, set the Every field to 3.  
Change the default reminder time for appointments  
and meetings (See page 60.)  
About power off and reminders (See page 83.)  
Select the Relative Date check box for the  
appointment to recur on a relative date (for example,  
on the last Friday of each month).  
Change the default reminder time for  
appointments and meetings  
field to the amount of time before the appointment  
appointment should recur. To select a day, press the  
Space key.  
Related topics  
Change the default reminder time for appointments  
and meetings (See page 60.)  
About power off and reminders (See page 83.)  
About power off and reminders (See page 83.)  
Can I set a snooze time for task and calendar  
reminders? (See page 136.)  
Manage appointments and meetings  
To view your list of appointments, in Month view, click  
What is dismissed if I click Dismiss All in a reminder?  
(See page 136.)  
a day. Click View Appts.  
To view or change details for an appointment or  
meeting, click the appointment or meeting. Click  
Open.  
Schedule meetings  
1. In the calendar, click the trackwheel.  
60  
 
                   
16: Calendar  
To delete an appointment or meeting, click the  
appointment or meeting. Click Delete.  
Respond to meeting invitations  
In an open meeting invitation, click the trackwheel.  
Click one of the following menu items:  
Accept or Accept with comments  
Tentative or Tentative with comments  
Decline or Decline with comments  
Notes:  
To check your calendar when replying to a meeting  
invitation, click the trackwheel. Click View Calendar.  
If you delete a meeting invitation from the messages  
list before you accept or decline it, the meeting is  
deleted from your desktop calendar.  
Manage meeting participants  
Open a meeting. In an Accepted or Declined field,  
click a contact. Click one of the following menu items:  
Invite Attendee  
Change Attendee  
Remove Attendee  
Calendar shortcuts  
For these shortcuts to work in Day view, in the  
calendar options, set the Enable Quick Entry field to  
No.  
To create an appointment, press the period (.) key.  
To move to the next day, week, or month, press 6.  
To move to the previous day, week, or month, press 4.  
To move the cursor horizontally in Week view, hold the  
Alt key and roll the trackwheel.  
To move the cursor vertically in Month view, hold the  
Alt key and roll the trackwheel.  
61  
 
               
User Guide  
62  
 
17  
In the Days field, set the days on which the weekly  
task should recur. To select a day, press the Enter key.  
Manage tasks  
Click a task. Click one of the following menu items:  
Create categories  
Sort contacts, tasks, or memos by category  
Delete categories  
Open  
Delete  
Delete Completed  
Mark Completed  
Mark In Progress  
Hide Completed  
Search for PIM items  
Tasks — frequently asked questions  
Create tasks  
1. In the task list, click the trackwheel.  
Deferred, open the task. Edit the Status field.  
2. Click New.  
3. Type the task details.  
4. Set a due date for the task.  
5. If the task is recurring, set how frequently it  
should recur.  
6. Click the trackwheel.  
7. Click Save.  
Can I clear all the categories that apply to a contact,  
Notes:  
If your task recurs, perform the following actions:  
tasks, or memos I have saved?  
Set the Every field to change the frequency of the  
task. For example, to set a task to recur every three  
days, set the Every field to 3.  
Can I set a snooze time for task and calendar  
reminders?  
Select the Relative Date check box for the task to  
recur on a relative date (for example, on the last Friday  
of each month).  
What is dismissed if I click Dismiss All in a reminder?  
Can I show tasks in the device calendar?  
 
                     
User Guide  
64  
 
18  
Can I clear all the categories that apply to a contact,  
task, or memo?  
How do I know how many contacts, calendar entries,  
tasks, or memos I have saved?  
Create categories  
Sort contacts, tasks, or memos by category  
Delete categories  
Search for PIM items  
Memos — frequently asked questions  
Write memos  
1. In the memos list, click the trackwheel.  
2. Click New.  
3. Type a title.  
4. Type the body of the memo.  
5. Click the trackwheel.  
6. Click Save.  
Manage memos  
Click a memo. Click one of the following menu items:  
View  
Edit  
Delete  
Memos — frequently asked questions  
Can I remove the prompt that appears before I delete  
contacts, calendar entries, tasks, or memos?  
 
                 
User Guide  
66  
 
19  
Set the alarm  
How do I change the alarm volume?  
What is the escalating volume level?  
Silence the alarm  
Turn off the alarm  
Why didn’t my alarm notify me on a  
Saturday or Sunday?  
Alarm — frequently asked questions  
In the alarm, verify that the Active on Weekends field  
is set to Yes. If this field is set to No, your alarm does  
not notify you on Saturdays or Sundays.  
Set the alarm  
1. In the alarm, set the Daily Alarm field to On.  
2. Set the time when the alarm should sound.  
3. Set whether to snooze the alarm and the length of  
the snooze.  
How do I change the alarm volume?  
In the alarm, set the Volume field.  
4. Set a type of notification for the alarm.  
5. Click the trackwheel.  
When you set the volume, you can also customize the  
notification, including the tune and the number of  
times that the tune plays.  
6. Click Save.  
When you set the alarm, a bell icon appears beside the  
date in the device status section of the screen.  
Related topic  
About power off and reminders (See page 83.)  
Silence the alarm  
Press any key. If snooze is enabled, in the Daily Alarm  
dialog box, click Snooze.  
In the alarm, set the Daily Alarm field to Off.  
Alarm — frequently asked questions  
Why didn’t my alarm notify me on a Saturday or  
Sunday?  
 
                                   
User Guide  
68  
 
20  
Use the calculator memory  
Copy and paste calculations  
Convert measurements  
Calculator shortcuts  
Calculator shortcuts  
To display the result of your calculation, press the  
Enter key.  
Use the calculator memory  
To store a number in the memory, type a number. Press  
the Alt key + the period (.) key.  
To recall the number in the memory, press the Alt key +  
the comma (,) key.  
To delete the number in the memory, press the Alt key  
+ the Backspace/Delete key.  
To subtract from the number that is currently stored in  
the memory, type a number. Press the Alt key + the  
exclamation point (!) key.  
Copy and paste calculations  
Click the trackwheel. Click Copy.  
To paste the calculation back into the calculator  
display or into another program, click the trackwheel.  
Click Paste.  
Convert measurements  
In the calculator, type a number. Click the trackwheel.  
Perform one of the following actions:  
To convert the number from imperial to metric,  
click To Metric.  
To convert the number from metric to imperial,  
click From Metric. Click a conversion type.  
 
                       
User Guide  
70  
 
21  
Turn on or off the Bluetooth radio  
About Bluetooth pairings  
When you pair your BlackBerry® device with another  
Bluetooth®-enabled device, you should be able to  
connect to the other Bluetooth-enabled device over  
the wireless network when it is within range of your  
BlackBerry device (a typical range is approximately 10  
meters).  
Pair with another Bluetooth-enabled device  
Manage paired Bluetooth-enabled devices  
Bluetooth-enabled devices  
After you pair with a Bluetooth-enabled device, you  
can set your BlackBerry device to connect with that  
Bluetooth-enabled device without prompting you.  
Use Bluetooth wireless technology during a call  
Share your address book with a paired Bluetooth-  
enabled device  
Bluetooth — frequently asked questions  
Pair with another Bluetooth-enabled  
device  
About Bluetooth wireless technology  
1. In the device options, click Bluetooth.  
Bluetooth® wireless technology is designed to enable  
your BlackBerry® device to establish wireless  
connections with other Bluetooth-enabled devices,  
such as a handsfree car kit or wireless headset, in  
close proximity.  
2. Click the trackwheel.  
3. Click Add Device.  
4. Click the name of a Bluetooth®-enabled device.  
5. In the Enter passkey for <device name> field,  
type a passkey.  
6. Type the same passkey on the Bluetooth-enabled  
device to which you are pairing.  
Turn on or off the Bluetooth radio  
To turn on the Bluetooth® radio, in the device options,  
click Bluetooth. Click the trackwheel. Click Enable  
Bluetooth.  
Notes:  
Verify that the Bluetooth-enabled device that you  
want to pair with is in the correct mode for pairing.  
To turn off the Bluetooth radio, in the device options,  
click Bluetooth. Click the trackwheel. Click Disable  
Bluetooth.  
The names of Bluetooth-enabled devices with which  
you have already paired appear in the list of paired  
Bluetooth-enabled devices. They do not appear in the  
list of Bluetooth-enabled devices that appears when  
you click Add Device.  
 
                     
User Guide  
Related topic  
2. During a call, click the trackwheel. Click Activate  
<Bluetooth device>.  
About Bluetooth pairings (See page 71.)  
Related topic  
Manage paired Bluetooth-enabled  
devices  
About Bluetooth pairings (See page 71.)  
In the list of paired Bluetooth®-enabled devices, click  
a paired Bluetooth-enabled device. Click Device  
Properties. Perform one of the following actions:  
Share your address book with a  
paired Bluetooth-enabled device  
In the Bluetooth® options, in the Address Book  
Transfer field, perform one of the following actions:  
Edit the paired Bluetooth-enabled device name.  
Set whether the paired Bluetooth-enabled device  
can connect with your BlackBerry® device without  
prompting.  
To share all the contacts in your BlackBerry®  
device address book, select All Entries.  
To share contacts that you have had contact with  
recently over the phone, select Hotlist Only.  
Set whether Bluetooth connections with your  
BlackBerry device are encrypted.  
Note:  
To remove a Bluetooth-enabled device from the list of  
paired Bluetooth-enabled devices, click a Bluetooth-  
enabled device. Click Delete Device.  
Set how your BlackBerry device  
appears to other Bluetooth-enabled  
devices  
In the Bluetooth® options, perform one of the  
following actions:  
In the Device Name field, type the name of your  
BlackBerry® device.  
In the Discoverable field, set whether your  
BlackBerry device is available for pairing with  
other Bluetooth-enabled devices.  
Use Bluetooth wireless technology  
during a call  
1. Verify that the Bluetooth® radio is turned on and  
that your BlackBerry® device is paired with a  
Bluetooth-enabled device.  
72  
 
                     
22  
Set the date and time  
If you have set the Date/Time Source field to Network  
or BlackBerry, you can update the time. On the Date/  
Time screen, click the trackwheel. Click Update Time.  
Why is the time on my device incorrect?  
Set the date and time  
1. In the device options, click Date/Time.  
2. Set the Time Zone field.  
3. In the Date/Time Source field, set a date and time  
source.  
4. Click the trackwheel.  
5. Click Update Time.  
6. Click the trackwheel.  
7. Click Save.  
Note:  
Depending on your service provider, multiple date and  
time sources might be available.  
To use the wireless network as the date and time  
source, set the Date/Time Source field to  
Network.  
To use the BlackBerry® network as the date and  
time source, set the Date/Time Source field to  
BlackBerry.  
To set the date and time yourself, set the Date/  
Time Source field to Off. Set the other fields on  
the Date/Time screen.  
Why is the time on my device  
incorrect?  
If you have traveled to a different time zone, set the  
Time Zone field to display the correct time zone.  
 
       
User Guide  
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23  
About profiles  
Note:  
To change the current notification profile quickly,  
select a profile. Press the Space key.  
Enable profiles  
Create notification profiles  
1. In the profiles list, click the trackwheel.  
2. Click New Profile.  
Add a phone tune for a contact  
Silence your device  
3. Type a name for the profile.  
4. Click an item.  
5. Click Edit.  
6. Set how you want to receive notification for that  
item.  
Set the alarm  
7. Click the trackwheel.  
8. Click Save.  
Profiles — frequently asked questions  
9. Click the trackwheel.  
10. Click Save.  
About profiles  
Notification profiles are designed to alert you of  
appointment and task reminders, and incoming  
messages, calls, and browser content. You can create  
a profile that specifies which sounds to use, whether  
to notify you when the BlackBerry® device is in or out  
of the holster, and what volume level to use. You can  
use different sounds for each type of item.  
Manage notification profiles  
Click a profile. Click one of the following menu items:  
Edit  
Delete  
The device has six preset notification profiles: Loud,  
Vibrate, Quiet, Normal, Phone Only, and Off. You can  
edit these default profiles, except for the Off profile.  
You cannot delete them.  
Manage ring tones  
In the profiles list, click a profile. Click Show Tunes.  
Click a ring tone. Click one of the following menu  
items:  
Enable profiles  
Play  
In the profiles list, click a notification profile. Click  
Delete  
Volume  
Enable.  
 
                             
User Guide  
Notes:  
10. Click Save.  
The Volume option only sets how loud or quiet the  
tune plays when you listen to it in the list. To change  
the volume for your notification, edit the profile.  
Notes:  
You can add multiple contacts to a profile exception.  
In the From field, click the trackwheel. Click Add  
Name.  
You can only delete downloaded ring tones.  
To add a custom tune for phone calls, select the  
Custom Phone Tune check box. Set a phone tune.  
About custom notification  
You can create exceptions to notification profiles to  
receive different notification for incoming messages  
and phone calls from specific contacts. For example,  
you can create a profile exception that uses the Loud  
profile when you receive messages and phone calls  
from specific contacts, regardless of the active profile.  
If you set the Use Profile field to Active Profile and you  
Related topics  
About custom notification (See page 76.)  
Profile exceptions are applied based on the order in  
which they appear. If you create multiple profile  
exceptions that include the same contact, you must  
decide which one to apply first by placing that profile  
exception higher in the list.  
Manage profile exceptions (See page 76.)  
Add a phone tune for a contact (See page 56.)  
Manage profile exceptions  
In the profiles list, click a profile exception. Perform  
one of the following actions:  
The BlackBerry® device has a preset profile exception  
for important calls. You can add contacts to this  
profile exception, or you can delete it.  
To edit a profile exception, click Edit.  
Note:  
To move a profile exception higher or lower in the  
list, click the profile exception. Click Move. Roll  
the trackwheel to move the profile exception.  
Click the trackwheel.  
You cannot create profile exceptions for Walkie-Talkie  
calls.  
Create profile exceptions  
1. In the profiles list, click the trackwheel.  
2. Click New Exception.  
To see the list of available tunes, click Show  
Tunes.  
To delete a profile exception, click Delete.  
3. In the Exception field, type a name for the profile  
Note:  
exception.  
To turn off a profile exception, select the exception.  
Press the Space key. To turn on the profile exception  
again, press the Space key.  
4. In the From field, click the trackwheel.  
5. Click Add Name.  
6. Click a contact.  
Manage contacts in profile  
exceptions  
7. Click Continue.  
8. In the Use Profile field, set the profile on which  
In a profiles exception, in the From field, click a  
the exception should be based.  
contact. Click one of the following menu items:  
9. Click the trackwheel.  
76  
 
                   
23: Profiles  
Change Name  
Delete Name  
Why isn’t the ring tone being played  
the number of times that I have set?  
For phone calls, the number of times that the  
BlackBerry® device sounds or vibrates is not  
determined by the number of beeps that you set in  
your notification profile. The device sounds or vibrates  
until the caller or the network ends the connection.  
Silence your device  
To silence your BlackBerry® device, in the profiles list,  
select the Quiet profile.  
To receive only vibrate notification, in the profiles list,  
select the Vibrate profile.  
Why am I not receiving notification  
for incoming calls or received  
messages?  
To turn off all notification, including profile exceptions  
and LED notification, in the profiles list, select the Off  
profile.  
In the profiles list, verify that the Off profile is not  
enabled. If this profile is enabled, all notification is  
turned off, including profile exceptions and LED  
notification.  
Related topic  
Silence the alarm (See page 67.)  
If you set the Custom Phone Tune field to MUTE, you  
do not receive notification for calls from the contacts  
that the exception applies to.  
Why isn’t the ring tone being played the number of  
How do I set custom notification for  
messages from a specific contact?  
In the profiles list, create a new notification profile  
that sets the tune that you want to use for your  
messages. Create a profile exception for the contact  
and set the Use Profile field to the new notification  
profile.  
Why am I not receiving notification for incoming calls  
or received messages?  
specific contact?  
Why can I not edit all the fields for a Calls From profile  
exception?  
Why can I not edit all the fields for a  
Calls From profile exception?  
Calls From profile exceptions appear in the profiles list  
when you add a custom phone tune from the address  
book. Because these exceptions are for phone calls  
only, you can only edit the Custom Phone Tune field.  
Can I set one phone tune for all my profiles?  
Can I be notified of other items during a call?  
What is the escalating volume level?  
If you use the escalating volume level, the notification  
volume level consistently increases until the  
BlackBerry® device reaches the loudest volume level.  
77  
 
                         
User Guide  
Can I set one phone tune for all my  
profiles?  
Yes. In the profiles list, click the trackwheel. Click  
Show Tunes. Click a phone tune. Click Set As Phone  
Tune.  
Can I be notified of other items  
during a call?  
Yes. In the profiles list, click a profile. Click Edit. Click  
an item. Click Edit. Set the Notify me during calls  
field to Yes.  
Note:  
Depending on your BlackBerry® device, you might not  
be able to set the Notify me during calls field for all  
items.  
78  
 
   
24  
Adjust the brightness of the backlighting  
Related topics  
About backlighting (See page 79.)  
Adjust the brightness of the backlighting (See page  
79.)  
Set the Home screen background image  
Download background images  
Set the font  
Adjust the brightness of the  
backlighting  
In the device options, click Screen/Keyboard. Set the  
Backlight Brightness field. Click the trackwheel. Click  
Save.  
Assign a program to a Convenience key  
To increase the brightness of the backlighting  
temporarily, press the Power button.  
About backlighting  
The screen and keyboard on your BlackBerry® device  
are designed to be lit so that you can use your device  
in various lighting levels.  
Related topic  
About backlighting (See page 79.)  
Set how long backlighting remains on  
Set the Home screen background  
image  
your BlackBerry® device, in the device options, click  
Click the trackwheel. Click Save.  
In the pictures list, click an image. Click Set As Home  
Screen Image.  
To clear the Home screen background, in the pictures  
list, click the trackwheel. Click Reset Home Screen  
Image.  
Related topics  
About backlighting (See page 79.)  
Adjust the brightness of the backlighting (See page  
79.)  
Related topic  
Save images (See page 51.)  
Turn on and off the device screen  
Download background images  
Your service provider might have supplied a link to a  
preferred vendor of background images. In the  
pictures list, click the trackwheel. Click More Images.  
To turn on the screen, roll the trackwheel or press a  
key. When your BlackBerry® device is not used for a  
period of time, the screen turns off to conserve battery  
power.  
 
                               
User Guide  
Related topic  
Save images (See page 51.)  
Set the font  
In the device options, click Screen/Keyboard. Set the  
font information. Click the trackwheel. Click Save.  
Note:  
For large fonts, set the Antialias mode field.  
About the Convenience key  
Your device includes one or more Convenience keys.  
You can assign a program to a Convenience key. See  
the printed documentation that accompanied your  
device for more information about locating the  
Convenience keys.  
Assign a program to a Convenience  
key  
In the device options, click Screen/Keyboard. Set the  
Convenience Key Opens field. Click the trackwheel.  
Click Save.  
Notes:  
Depending on your theme, you might not be able to  
change the program that is assigned to a Convenience  
key.  
If the program set in the Convenience Key Opens  
field is removed from your BlackBerry® device, when  
you press the Convenience key, nothing happens.  
Related topic  
About the Convenience key (See page 80.)  
80  
 
           
25  
Set the display language  
Set the input language  
Can I change the input method for my device? (See  
page 46.)  
Add or remove a display language  
Add or remove a display language  
If your BlackBerry® Handheld Software supports  
multiple languages, you can add and remove  
Why do some characters not appear correctly on my  
device?  
languages using the Application Loader tool in the  
BlackBerry Desktop Software. See the BlackBerry  
Desktop Software Online Help for more information.  
Set the display language  
In the device options, click Language. In the  
Language field, click a language. Click Save.  
Why do some characters not appear  
correctly on my device?  
About the input language  
If your BlackBerry® device is integrated with the  
BlackBerry Enterprise Server™ and the BlackBerry  
Enterprise Server does not support the characters, the  
characters do not appear correctly when you use the  
BlackBerry Browser or open an attachment. Contact  
your system administrator for more information.  
You can set an input language to use when you type.  
This setting is different from the display language.  
When you set an input language, AutoText and other  
typing settings change to the selected language.  
The input method field also controls whether your  
BlackBerry® device uses the multi-tap or the  
SureType™ input method.  
If your device is integrated with the BlackBerry  
Internet Service™, contact your service provider for  
more information about supporting characters on your  
device.  
If the input language of your device is different from  
the display language of your device, a rectangle with  
the short form of the current input language appears  
in the list that appears when you type.  
method field, click a language. Click Save.  
Related topics  
About the input language (See page 81.)  
Set the display language (See page 81.)  
 
                     
User Guide  
82  
 
26  
Set the device to turn on and off automatically  
Check the battery level  
3. Specify the times when the BlackBerry® device  
should turn on and off on weekdays.  
4. Set the Weekend field to Enabled.  
5. Specify the times when the device should turn on  
Extend battery life  
Reset the device  
6. Click the trackwheel.  
7. Click Save.  
About power off and reminders  
Related topic  
If you turn off your BlackBerry® device by pressing the  
Power button, or by clicking Turn Power Off on the  
Home screen and selecting Turn Off, your device  
should turn itself on at the following times:  
About power off and reminders (See page 83.)  
Check the battery level  
In the device options, click Status.  
when the alarm turns on  
when the device is set to turn on automatically  
To turn on your device when calendar reminders  
occur, set the device to turn on and off automatically.  
Extend battery life  
Set the BlackBerry® device to turn on and off  
automatically.  
If you turn off your device by clicking Turn Power Off  
on the Home screen and selecting Full Power Off, your  
device does not turn on until you press the Power  
button.  
Disconnect from the wireless network when you are  
not in a wireless coverage area.  
Delete the original message when you send a reply.  
Note:  
Add Cc, or Add Bcc.  
Depending on your theme, the location and name for  
Turn Power Off might change. See the printed  
documentation that accompanied your device for  
more information about the differences for your  
theme.  
Related topics  
Set the device to turn on and off automatically (See  
page 83.)  
Set the device to turn on and off  
automatically  
Manage messages (See page 20.)  
Add multiple contacts to a message (See page 20.)  
1. In the device options, click Auto On/Off.  
2. Set the Weekday field to Enabled.  
 
                       
User Guide  
Reset the device  
Remove and reinsert the battery.  
84  
 
   
27  
Connect to the wireless network  
How do I register my device with the network?  
Connect to the wireless network  
To connect to the wireless network, verify that you are  
in a wireless network coverage area. On the Home  
screen, click Turn Wireless On.  
Note:  
To disconnect from the wireless network, on the Home  
screen, click Turn Wireless Off. When your device is  
not connected to the wireless network, you can  
continue to use the features that do not require a  
connection to the wireless network, such as managing  
tasks or using the calculator. You should disconnect  
from the wireless network in certain places, such as on  
an airplane. See the BlackBerry Safety and Product  
Information Booklet for more information.  
 
       
User Guide  
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28  
Add SIM card contacts  
Add address book contacts to your  
SIM card  
1. In the address book, click a contact.  
Add address book contacts to your SIM card  
Add SIM card contacts to your address book  
Manage SIM card contacts  
2. Click Copy to SIM Phone Book.  
3. On the Phone Book Entry screen, edit the new SIM  
phone book contact.  
4. Click the trackwheel.  
About the SIM card phone book  
5. Click Save.  
Your SIM card phone book gives you access to the  
contacts that are saved on your SIM card. The SIM  
card phone book is different from the BlackBerry®  
device address book. If you use a different SIM card in  
your device, the contacts in your SIM card phone book  
change.  
Add SIM card contacts to your  
address book  
In the address book, click the trackwheel. Click SIM  
Phone Book. Click the trackwheel. Click Copy All To  
Address Book.  
You can add contacts from your SIM card phone book  
to your address book, or from your address book to  
your SIM card phone book.  
Notes:  
You can create or edit SIM card contacts if your SIM  
card is provisioned for a SIM card phone book. Contact  
your service provider for more information.  
If you attempt to copy a SIM card contact with a  
phone number that matches that of a contact that is  
already listed in the address book, the SIM card  
contact is not copied.  
If you attempt to copy a SIM card contact with a name  
that matches that of a contact that is already listed in  
the address book, the SIM card contact is copied even  
if in the address book options the Allow Duplicate  
Names field is set to No.  
Add SIM card contacts  
1. In the address book, click the trackwheel.  
2. Click SIM Phone Book.  
3. Click the trackwheel.  
4. Click New.  
Manage SIM card contacts  
Click a SIM card phone book contact. Click one of the  
following menu items:  
5. Type the contact information.  
6. Click the trackwheel.  
7. Click Save.  
Edit  
Delete  
 
                         
User Guide  
88  
 
 
29  
Type passwords  
About the device password  
Regenerate encryption keys  
Store passwords  
If you type your BlackBerry® device password  
incorrectly five times, you must type blackberry before  
you can continue. The next time that you type your  
password, and on subsequent password attempts, the  
characters that you type are displayed.  
If you type your device password incorrectly ten times,  
all information is erased from your device for security  
reasons.  
If your device is integrated with an account that uses  
the BlackBerry Enterprise Server™, you might not be  
able to change some security settings. Contact your  
system administrator for more information.  
Copy passwords  
Clear the device  
Set a device password  
1. In the device options, click Security Options.  
2. Click General Settings.  
3. Set the Password field to Enabled.  
4. Set the other security options.  
5. Click the trackwheel.  
Set owner information  
Third-party program control  
Security — frequently asked questions  
6. Click Save.  
Type passwords  
7. Type a device password.  
When typing a password, use the multi-tap input  
method. To type the first letter on a key, press the key  
once. To type the second letter on a key, press the key  
twice. If your password contains capital letters, hold  
the letter key. To select a letter from the list that  
appears when you type, press the Next key. To select a  
letter and continue typing, press the Enter key. When  
you have finished typing your password, press the  
Enter key.  
Related topics  
About the device password (See page 89.)  
Change the device password (See page 90.)  
Turn off the device password (See page 90.)  
 
               
User Guide  
Change the device password  
1. In the device options, click Security Options.  
2. Click General Settings.  
Lock and unlock the device  
To lock the BlackBerry® device, with a device  
password set, on the Home screen, click Lock.  
To unlock your device, on the Lock screen, roll the  
trackwheel. Click Unlock. Type your password. Press  
the Enter key.  
3. Click the trackwheel.  
4. Click Change Password.  
5. Type your current device password.  
6. Click the trackwheel.  
Related topic  
About the device password (See page 89.)  
7. Type a new device password.  
About keyboard lock  
If you do not set a device password, you can lock your  
keyboard to prevent accidentally placing calls or  
typing characters.  
10. Click the trackwheel.  
Related topics  
About the device password (See page 89.)  
Lock and unlock the keyboard  
Turn off the device password (See page 90.)  
screen, click Keyboard Lock.  
Turn off the device password  
1. In the device options, click Security Options.  
2. Click General Settings.  
To unlock the keyboard, double-click the trackwheel.  
Related topic  
About keyboard lock (See page 90.)  
3. Set the Password field to Disabled.  
4. Click the trackwheel.  
About content protection and  
compression  
5. Click Save.  
6. Type the device password.  
7. Click the trackwheel.  
Content protection is designed to encrypt your  
BlackBerry® device data. When your device is  
password locked, an open lock in the device status  
section of the screen indicates that encryption is in  
progress. A closed lock indicates that encryption is  
complete. After you type your device password, data  
on your device is decrypted as you access it.  
Note:  
corporate email account, you might not be able to turn  
off the device password. Contact your system  
administrator for more information.  
To use content protection, you must set a device  
password.  
Related topic  
Content compression reduces the size of the data that  
is stored on your device and to maintain the integrity  
of that data.  
About the device password (See page 89.)  
90  
 
                       
29: Security  
Protect your device content  
1. In the device options, click Security Options.  
2. Click General Settings.  
In the device options, click Security Options. Click  
Regenerate Encryption Key.  
3. Set the Content Protection field to Enabled.  
4. Click the trackwheel.  
Related topics  
About encryption keys (See page 91.)  
5. Click Save.  
Can I regenerate encryption keys from my device? (See  
page 139.)  
6. Type your device password.  
7. Click the trackwheel.  
Related topic  
About the password keeper  
About content protection and compression (See page  
90.)  
Use the password keeper to create and store all your  
passwords. The password keeper is locked with a  
single password, so you can store all your passwords  
in one place.  
Compress device data  
1. In the device options, click Security Options.  
2. Click General Settings.  
Use the password keeper to generate random  
passwords that contain letters, numbers, and symbols.  
The first time that you open the password keeper, you  
must create a password keeper password. The  
password keeper is designed to encrypt your  
passwords. Passwords should be decrypted when you  
type the password keeper password.  
3. Set the Content Compression field to Enabled.  
4. Click the trackwheel.  
5. Click Save.  
password.  
Warning:  
The password keeper is designed to keep passwords  
that are stored in the password keeper; however, if you  
copy a password, you can paste it into other programs  
on the BlackBerry® device. While the password is  
copied on the clipboard, it is not encrypted.  
7. Click the trackwheel.  
Related topic  
About content protection and compression (See page  
90.)  
Store passwords  
1. In the password keeper, click the trackwheel.  
About encryption keys  
Encryption keys are used if your BlackBerry® device is  
integrated with an account that uses the BlackBerry  
Enterprise Server™ or BlackBerry Desktop Redirector.  
Encryption keys are designed to protect data as it  
travels between the BlackBerry Enterprise Server or  
BlackBerry Desktop Redirector and the device.  
Encryption keys should be generated automatically,  
but you can regenerate keys manually at any time.  
2. Click New.  
3. Type password information.  
4. Click the trackwheel.  
5. Click Save.  
91  
 
                       
User Guide  
Related topic  
5. Type a new password keeper password.  
6. Retype the new password keeper password.  
7. Click OK.  
About the password keeper (See page 91.)  
Create random passwords  
1. In the password keeper, click the trackwheel.  
2. Click New.  
Copy passwords  
In the password keeper, click a password. Click Copy  
to Clipboard.  
3. Type a title for the password.  
4. Click the trackwheel.  
To clear the password from the clipboard, in the  
password keeper, click the trackwheel. Click Clear  
Clipboard.  
5. Click Random Password.  
To paste the password, place the cursor where you  
want to insert it. Click the trackwheel. Click Paste.  
8. Click Save.  
Warning:  
Passwords copied to or from the clipboard are not  
encrypted.  
Related topics  
About the password keeper  
Store passwords  
About security self tests  
The security self tests program is designed to verify  
that security software is implemented properly on  
your BlackBerry® device. The tests should run  
automatically when your device restarts.  
Manage passwords  
In the password keeper, click a password. Click one of  
the following menu items:  
View  
Edit  
In the device options, click Security Options. Click  
General Settings. Click the trackwheel. Click Verify  
Security Software.  
Delete  
Related topic  
Change the password keeper password (See page 92.)  
Related topic  
About security self tests (See page 92.)  
Change the password keeper  
password  
Clear the device  
1. In the password keeper, type your current  
password keeper password.  
Warning:  
2. Click OK.  
This procedure stops all services and removes all data,  
including passwords and encryption keys, from the  
BlackBerry® device. Before you clear your device,  
verify that a backup copy of your data is available.  
3. Click the trackwheel.  
4. Click Change password.  
92  
 
                           
29: Security  
1. In the device options, click Security Options.  
2. Click General Settings.  
3. Click the trackwheel.  
5. Click Continue.  
6. Type blackberry.  
Related topic  
How do I restore my device after clearing it? (See page  
139.)  
Set owner information  
In the device options, click Owner. Type your contact  
information. Click the trackwheel. Click Save.  
Note:  
Owner information appears on the screen when you  
lock your BlackBerry® device.  
93  
 
   
User Guide  
94  
 
30  
About permissions for third-party  
programs  
You can set whether third-party programs on your  
BlackBerry® device can use data or connections from  
other programs. For example, a third-party program  
might use data from personal information  
Control external connections  
Control connections with the device  
Control access to personal information  
Security — frequently asked questions  
management (PIM) programs or connections from  
programs such as the phone.  
On the Permissions screen, if you set a permission  
field to Allow, you are granting third-party programs  
access to that program or connection.  
About firewall settings  
If you have third-party programs on your BlackBerry®  
device, the firewall option is designed to prevent these  
programs from transmitting data without your  
knowledge.  
If you set a permission field to Prompt, you are  
prompted whenever a third-party program requests  
access to that program or connection.  
If you set a permission field to Deny, access to that  
program or connection by third-party programs is  
designed to be blocked.  
Related topic  
Legal notice (See page 143.)  
If programs or connections within a group have  
different permission values, the permission field for  
the group is Custom.  
Prevent third-party programs from  
transmitting data  
When a third-party program on your BlackBerry®  
device attempts to transmit data, a dialog box  
appears. Accept or deny the connection request.  
Related topic  
About firewall settings (See page 95.)  
To reset the firewall settings, in the device options,  
trackwheel. Click Reset Settings.  
Related topics  
About firewall settings (See page 95.)  
Legal notice (See page 143.)  
 
                   
User Guide  
If your device is integrated with an account that uses  
some settings might appear differently than the  
settings described. Contact your system administrator  
for more information.  
Set permissions for third-party  
programs  
Warning:  
Setting permissions for third party programs can  
significantly affect the operation of third-party  
programs on your BlackBerry® device. If you are  
unsure about how changing these settings might  
affect the operation of third party programs on your  
device, contact your system administrator or service  
provider for more information.  
Related topics  
About permissions for third-party programs (See page  
95.)  
Control external connections (See page 96.)  
Control connections with the device (See page 97.)  
Control access to personal information (See page 97.)  
About firewall settings (See page 95.)  
1. In the device options, click Advanced Options.  
2. Click Applications.  
3. Click the trackwheel.  
4. Click Edit Default Permissions.  
5. Perform one of the following actions:  
Control external connections  
1. In the device options, click Advanced Options.  
2. Click Applications.  
To control whether third-party programs can  
make an external connection from your  
device, set the Connections group permission  
field.  
3. Click the trackwheel.  
4. Click Edit Default Permissions.  
5. In the Connections group, set the following fields:  
To control whether third-party programs can  
communicate with other programs on your  
device, set the Interactions group permission  
field.  
To control whether third-party programs can  
use physical connections to your BlackBerry®  
device, such as a USB cable or RS-232 cable,  
set the USB/Serial field.  
To control whether third-party programs can  
access personal information from programs  
on your device, set the User Data group  
permission field.  
To control whether third-party programs can  
use wireless connections that your device has  
established with other Bluetooth™-enabled  
devices, set the Bluetooth field.  
6. Click the trackwheel.  
7. Click Save.  
To control whether third-party programs can  
make phone calls or access call logs, set the  
Phone field.  
8. Click Reset Now.  
Notes:  
To control whether third-party programs can  
use the GPS position of your device, set the  
Location (GPS) field.  
To expand a folder, click a folder with a plus sign (+)  
beside it. Click Expand.  
To collapse a folder, click a folder with a minus sign (-)  
beside it. Click Collapse.  
To control whether third-party programs can  
access the Internet or your corporate intranet  
96  
 
       
30: Third-party program control  
through your corporation’s network, set the  
Related topics  
Company Network field.  
Set permissions for third-party programs (See page  
96.)  
To control whether third-party programs can  
access the Internet through your service  
Control external connections (See page 96.)  
Control access to personal information (See page 97.)  
Related topics  
Set permissions for third-party programs (See page  
96.)  
Control access to personal  
information  
Control connections with the device (See page 97.)  
Control access to personal information (See page 97.)  
1. In the device options, click Advanced Options.  
2. Click Applications.  
3. Click the trackwheel.  
Control connections with the device  
1. In the device options, click Advanced Options.  
2. Click Applications.  
4. Click Edit Default Permissions.  
5. In the User Data group, set the following fields:  
To control whether third-party programs can  
access email messages, SMS messages, or  
PIN messages, set the Email field.  
3. Click the trackwheel.  
4. Click Edit Default Permissions.  
To control whether third-party programs can  
access personal information management  
(PIM) items, such as tasks, memos, contacts,  
and calendar entries, set the PIM field.  
5. In the Interactions group, set the following fields:  
To control whether third-party programs can  
communicate with other programs on your  
BlackBerry® device, such as the device  
runtime store, persistent store, and global e  
vents, set the Interprocess Communications  
field.  
To control whether third-party programs can  
access the key store, set the Key Store field.  
If you allow third-party programs to access  
the key store, you must type the key store  
password when a third-party program  
attempts to access private contents of the key  
store.  
To control whether third-party programs can  
simulate actions, such as the pressing of a key  
or button on your device, and send those  
simulated actions to the program that you are  
currently using, set the Keystroke Injection  
field.  
access the key store with password caching  
turned on, set the Key Store Medium  
To control whether third-party programs can  
register a filter with the browser to handle  
content from a domain such as a custom-  
encoded document, set the Browser Filters  
field.  
Related topics  
Set permissions for third-party programs (See page  
96.)  
To control whether third-party programs can  
be used by your device as a source for  
Control external connections (See page 96.)  
Control connections with the device (See page 97.)  
customized themes, set the Theme Data field.  
97  
 
       
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31  
Bomb destroys the next brick that you hit and  
damages nearby bricks.  
Life gives you an additional life.  
How do I set the speed of the paddle?  
How do I accelerate the paddle?  
Can I change the volume for the game?  
BrickBreaker scoring  
Catching a capsule: 50 points  
Can I submit my scores to the BrickBreaker high score  
web site?  
Shooting a brick with the gun: 50 points  
Hitting a brick with the ball: 10 points  
Shooting a brick with the laser: 5 points  
Damaging a brick with a bomb: 5 points  
How do I check the BrickBreaker high score web site?  
Why are the bricks descending?  
About BrickBreaker  
How do I set the speed of the paddle?  
In the BrickBreaker options, set the Paddle Movement  
Speed field.  
The object of this game is to destroy bricks using a  
paddle and a ball. To move the paddle, roll the  
trackwheel. To release the ball when in catch mode, or  
to shoot the laser or gun, press the Space key.  
During the game, the following capsules fall from the  
bricks that you destroy:  
How do I accelerate the paddle?  
To accelerate the paddle as you roll the trackwheel, in  
the BrickBreaker options, select the Paddle  
Acceleration check box.  
Long makes the paddle longer.  
Slow slows down the speed of the ball.  
Gun enables you to shoot three bullets at the  
bricks. A bullet can destroy unbreakable bricks.  
Can I change the volume for the  
game?  
Laser enables you to shoot unlimited laser beams  
at the bricks.  
Yes. In the BrickBreaker options, set the Volume field.  
Multi puts four balls in play.  
Catch enables you to catch and hold the ball.  
Flip changes the direction of the paddle.  
Wrap enables you to move the paddle beyond the  
edge of the screen.  
 
                     
User Guide  
Can I submit my scores to the  
BrickBreaker high score web site?  
Yes. In the BrickBreaker options, type a user name and  
password. If you beat your previous high score, you  
can submit your name and score to the public high  
score web site. Unsubmitted high scores can be  
submitted at any time. In BrickBreaker, click the  
trackwheel. Click Send High Score.  
How do I check the BrickBreaker  
high score web site?  
In BrickBreaker, click the trackwheel. Click High  
Scores.  
Why are the bricks descending?  
After you hit the ball with your paddle 50 times on any  
level, the bricks descend one space every few seconds.  
100  
 
         
32  
Manage service books  
Receive new service books  
Accept new service books  
Manage service books  
In the device options, click Advanced Options. Click  
Service Book. Click a service book. Click one of the  
following menu items:  
View  
Restore deleted service books  
Delete  
About service books  
Service books determine which services are available  
on your BlackBerry® device. If your device is  
integrated with an account that uses the BlackBerry  
Enterprise Server™, your system administrator can  
send service books to your device that determine  
whether features such as remote address lookup and  
wireless calendar synchronization are available.  
Restore deleted service books  
In the device options, click Advanced Options. Click  
Service Book. Click the trackwheel. Click Undelete.  
Receive new service books  
Service books arrive on your BlackBerry® device in one  
of the following ways:  
over the wireless network from your service  
provider or system administrator  
through the BlackBerry Desktop Software when  
you connect your device to your computer  
Accept new service books  
Service books should be accepted automatically by  
your BlackBerry® device. If a new service book is  
available and it is not accepted automatically, a book  
icon appears in the device status section of the screen.  
To accept the service book manually, in the device  
options, click Advanced Options. Click Service Book.  
Click the new service book. Click Accept.  
 
                       
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User Guide  
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34  
Why are some of the features described not available  
on my device?  
Why is there a flashing light on my  
device?  
Why is there a flashing light on my device?  
Why does my device screen turn off?  
How do I register my device with the network?  
The notification LED on the top of your BlackBerry®  
device flashes different colors to indicate various  
states.  
A green light indicates that you are in a wireless  
coverage area.  
Can I determine how much memory each database on  
my device is using?  
A red light indicates that a new message has arrived  
and your current profile is set to notify you using the  
LED.  
An amber light indicates that the battery is low.  
Why are some of the features  
described not available on my  
device?  
A blue light indicates that your device is connected to  
a Bluetooth®-enabled device.  
Depending on your service provider plan or the type of  
account that you are using, some features might not  
be available on your BlackBerry® device. Also, your  
device might not have been provisioned for certain  
features by your system administrator. Contact your  
system administrator or service provider for more  
information.  
Why does my device screen turn off?  
When your BlackBerry® device is not used for a period  
of time, the screen turns off to conserve battery power.  
To turn the screen on again, roll the trackwheel or  
press a key.  
How do I register my device with the  
network?  
When you connect to the wireless network for the first  
time or load new programs, your BlackBerry® device  
should register with the network automatically. To  
register your device manually, in the device options,  
click Advanced Options. Click Host Routing Table.  
Click the trackwheel. Click Register Now.  
What software version do I have on  
my device?  
To view BlackBerry® device information such as your  
device type, software version, and copyright  
information, in the device options, click About. To  
return to the device options, press the Escape button  
twice.  
 
                                     
User Guide  
Can I determine how much memory  
each database on my device is using?  
Yes. In the device options, click Status. Click the  
trackwheel. Click Database Sizes. The Database Sizes  
screen displays the number of entries and the amount  
of memory used by each database that is synchronized  
with your BlackBerry® device.  
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35  
Why can I not make calls?  
Why am I no longer receiving calls?  
Verify that you are in a wireless coverage area and  
Why am I no longer receiving calls?  
that your BlackBerry® device is connected to the  
wireless network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
locked?  
Can I use call forwarding?  
How do I edit the phone number to which my calls are  
forwarded?  
If you still cannot receive calls, verify that call  
forwarding is turned off.  
Why has my voice mail number changed?  
or keyboard is locked?  
The BlackBerry® device is designed to enable you to  
make emergency calls when your device or keyboard  
is locked.  
Can I set the phone to display frequently called  
numbers?  
See “Make emergency calls” on page 11 for more  
information.  
How do I stop my device from answering or ending  
calls automatically?  
If your device is integrated with a corporate email  
account, you might be able to make other phone calls  
when your device is locked. Contact your system  
administrator for more information.  
How do I hide my phone number in the phone?  
Why isn’t the ring tone being played the number of  
times that I have set?  
If you receive a call when the keyboard is locked, the  
keyboard unlocks when you answer the call.  
If you receive a call when the device is password  
locked, you can answer the call, but your device  
remains password locked during the call. You can  
perform regular phone actions, such as mute and hold.  
When you end the call, the device remains password  
locked.  
Why can I not make calls?  
Verify that you are in a wireless coverage area and  
that your BlackBerry® device is connected to the  
wireless network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
 
                 
User Guide  
Can I use call forwarding?  
Can I set the phone to display  
frequently called numbers?  
Yes. You can set the phone to display a list of  
frequently or recently called numbers instead of call  
logs. In the phone options, click General Options. Set  
the Phone List View field.  
Yes, if your service provider plan includes call  
forwarding and your SIM card is provisioned for the  
service. Contact your service provider for more  
information.  
How do I edit the phone number to  
which my calls are forwarded?  
To edit a call forwarding phone number that you have  
added, delete the current phone number and type a  
new phone number.  
Note:  
If a call log screen appears on your BlackBerry®  
device, the Phone List View field does not change the  
view of the call log screen.  
How do I stop my device from  
answering or ending calls  
automatically?  
If you use a holster with your BlackBerry® device, you  
can set how calls are handled when you insert or  
remove your device from the holster.  
Why has my voice mail number  
changed?  
Your wireless service provider might have updated  
your voice mail number over the wireless network. To  
edit your voice mail number, in the phone options,  
click Voice Mail. Type a voice mail access number and  
any additional numbers, such as a password or  
extension. Click the trackwheel. Click Save.  
To stop your device from answering calls  
automatically when you remove it from the holster, in  
the phone options, click General Options. Set the  
Auto Answer Calls field to No.  
See “Set voice mail options” on page 16 for more  
information.  
To stop your device from ending calls automatically  
when you insert it in the holster, in the phone options,  
click General Options. Set the Auto End Calls field to  
No.  
Can I use call waiting?  
Yes, if your service provider plan includes call waiting  
and your SIM card is provisioned for the service.  
Contact your service provider for more information.  
How do I hide my phone number in  
the phone?  
In the phone options, click General Options. Set the  
Show “My Number” field to No.  
Can I use a TTY device with my  
device?  
Yes, if your service provider supports TTY devices. The  
TTY device must operate at 45.45 bits per second, and  
you must insert the TTY device connector into your  
BlackBerry® device headset jack. If you use an RJ-11  
connector, you must use an adapter to connect the  
TTY device to your device.  
TTY is only available on some BlackBerry devices.  
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36  
How do I compose an email or PIN message from the  
To screen?  
Why can’t I send messages?  
sent to my device?  
available?  
though I have created a filter?  
Why does the letter D appear beside sent PIN  
messages?  
Can I stop a message from being sent?  
Why are some messages already on my device?  
How do I create and use links in messages?  
device?  
message?  
How do I stop messages that are sent from my desktop  
email program from appearing on my device?  
Can I change the default email account that is used  
when I send messages from the main messages list?  
though I received notification?  
What do the [Disclaimer On] and [Disclaimer Off]  
headers mean?  
Why is there a different icon beside some items in a  
messages list?  
message from the To screen?  
To compose a message from the To screen, click [Use  
Once]. Click Email or PIN. Type an email address or a  
PIN. Click the trackwheel. Click Continue.  
How do I identify received PIN messages as high  
priority?  
To add multiple recipients to your message, click the  
trackwheel. Click Add To, Add Cc, or Add Bcc.  
Can I remove the prompt that appears before I delete  
messages?  
Why were some of my messages deleted from the  
device?  
 
         
User Guide  
Why can’t I send messages?  
Why does the letter D appear beside  
sent PIN messages?  
When a PIN message has been delivered to a  
BlackBerry® device, a D appears beside the check  
mark in a messages list.  
Verify that you are in a wireless coverage area and  
that your BlackBerry® device is connected to the  
wireless network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
If you send a message and you are not in a wireless  
coverage area, the device sends the message when  
you return to a wireless coverage area.  
Can I stop a message from being  
sent?  
Yes, provided that you are not in a wireless coverage  
area or that your BlackBerry® device is not connected  
to the wireless network. If a clock icon appears beside  
the message, delete the message to stop it from being  
sent.  
Why can’t I receive messages?  
Verify that you are in a wireless coverage area and  
that your BlackBerry® device is connected to the  
wireless network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
If you are in a wireless coverage area and your device  
is connected to the wireless network, messages should  
be sent automatically, so you cannot stop the message  
from being sent.  
Verify that email redirection to your device is turned  
on. If you are using the BlackBerry Desktop Software,  
in the Redirector Settings tool, verify that the Redirect  
incoming messages to your handheld check box is  
selected.  
Why are some messages already on  
my device?  
When you first receive your BlackBerry® device and  
every time that you update the BlackBerry Handheld  
Software, several welcome messages appear. These  
messages provide information and tips for using the  
device.  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later, in  
the messages options, click Email Settings. Verify that  
the Send Email To Handheld field is set to Yes. If you  
have configured specific folders to redirect email  
screen, verify that the correct folders from which email  
is redirected are selected.  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server™ version 4.0 or later,  
recent messages might also appear on your device  
when you connect to the wireless network for the first  
time. Contact your system administrator for more  
information.  
Verify that filters, which restrict the email messages  
that are sent to your device, are not enabled.  
See “Manage filters” on page 23 for more information.  
Why is the menu item for sending a  
message not available?  
If you do not have an email address or PIN saved for  
your contact, the option to send a message to that  
contact does not appear. In the address book, add an  
email address or a PIN number for your contact.  
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36: Email and PIN messages — frequently asked questions  
If your device is not enabled for wireless email  
reconciliation, your device must be integrated with an  
account that uses the BlackBerry Desktop Redirector  
or the BlackBerry Enterprise Server™ to file messages.  
You must perform an initial email reconciliation with  
the BlackBerry Desktop Software so that the folders in  
your desktop email program appear on your device.  
See the BlackBerry Desktop Software Online Help for  
more information about configuring email  
How do I create and use links in  
messages?  
Links appear in your messages as underlined text.  
Messages can contain links to various items such as  
phone numbers, web sites, and email addresses. When  
you receive a message that contains a link, click the  
link. In the menu, click the menu items that apply to  
the type of link selected.  
The BlackBerry® device should automatically  
reconciliation manually.  
recognize most linkable items as links. To create a link  
for a PIN, type pin: before typing the PIN number.  
Can I hide sent messages?  
Yes. In the messages options, click General Options.  
Set the Hide Sent Messages field to Yes.  
Why is “More available” appearing at  
the end of my message?  
Long messages are sent to your BlackBerry® device in  
sections. As you read the first section, the next section  
should be sent to your device automatically, if you are  
in a wireless coverage area. However, it might take  
several seconds before your device receives the next  
section.  
Note:  
To view sent messages, in a messages list, click the  
trackwheel. Click View Folder. Click Sent Items. Click  
Select Folder.  
Why can’t I see a new message in a  
messages list even though I received  
notification?  
If email messages are sent to your BlackBerry® device  
from specific desktop email program folders and, in  
the general messages options, you set the Hide Filed  
Messages option to Yes, new messages that are sent  
to your device should be filed automatically, and  
might not appear in a messages list. To view all your  
messages, set the Hide Filed Messages field to No.  
To send only the first section of long messages to your  
device, in the messages options, click General  
Options. Set the Auto More field to No. The next time  
that you receive a long message, “More available”  
appears at the bottom. To request more of the  
message, click the trackwheel. Click More. To view the  
rest of the message, click More All.  
Can I file messages?  
Yes. If you have turned on wireless email  
reconciliation for your BlackBerry® device, any  
messages that you file on your device are also filed in  
your desktop email program.  
Why is there a different icon beside  
some items in a messages list?  
Different icons are used in a messages list to indicate  
message status, saved web pages, call logs, messages  
with attachments, and so on. See the printed  
documentation that accompanied your BlackBerry®  
device for more information about message status  
indicators.  
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User Guide  
If you have turned on wireless email reconciliation,  
messages that you delete in your desktop email  
program are also deleted on your device. Messages  
that you delete on your device are also deleted in your  
desktop email program.  
Why are call logs appearing in a  
messages list?  
When you make or receive a call, the BlackBerry®  
device creates a call log that contains information  
about the call. To stop call logs from appearing in a  
messages list, in the phone options, click Call  
Logging. Set the Show These Call Log Types In  
Message List field to None.  
If you deleted multiple messages using Delete Prior,  
the messages are only deleted from your device.  
How do I change how long messages  
and phone call logs remain in a  
messages list?  
To change the number of days that your BlackBerry®  
device keeps messages and call logs in a messages  
list, in the message options, click General Options.  
Set the Keep Messages field.  
How do I show more of a subject line  
for my messages?  
To show more of the subject line for your messages,  
you can hide the time that the message was received  
and the name of the sender or recipient of the  
message. In the messages options, click General  
Options. Set the Display Time and Display Name  
fields to No.  
Messages that are sent to your device that are older  
than the number of days that you specify in the Keep  
Messages field are deleted from your device. The  
messages can be restored, however, if you set the  
Keep Messages field to a longer period of time. When  
you increase the amount of time in this field, any  
messages that are sent to your device during that  
period of time appear in a messages list.  
How do I identify received PIN  
messages as high priority?  
In the messages options, click General Options. Set  
the Make PIN Messages Level 1 field to Yes.  
Can I remove the prompt that  
appears before I delete messages?  
How do I restrict the types of email  
messages that are sent to my device?  
Yes. In the messages options, click General Options.  
Set the Confirm Delete option to No.  
You can create filters to send only specific email  
messages to your BlackBerry® device.  
See “Create filters” on page 22 for more information.  
To stop messages that do not meet any filter criteria  
from being sent to your device, in the message  
options, click Email Filters. Set the If no filters apply,  
send email to handheld field to No.  
Why were some of my messages  
deleted from the device?  
If your BlackBerry® device memory is full, your device  
deletes the oldest messages from the messages list to  
accommodate new ones. It does not delete saved  
messages.  
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36: Email and PIN messages — frequently asked questions  
How do I create a generic filter?  
How do I make changes to the folders  
on my device?  
You cannot add, edit, or delete folders from your  
BlackBerry® device. To add, edit, or delete a folder,  
change it in your desktop email program and reconcile  
your email messages with your device.  
To create a generic filter, use an asterisk (*) when  
specifying the contacts to which the filter applies. In  
the messages options, click Email Filters. In the From  
field, specify part of the sender's address and use an  
asterisk (*) in place of the remaining part.  
If your device is enabled for wireless email  
reconciliation, changes that you make to the folders in  
your desktop email program should be synchronized  
with your device over the wireless network.  
Why are some messages sent to my  
device even though I have created a  
filter?  
Filters must be enabled before they apply to your  
messages. In the messages options, click Email  
Filters. Verify that the check boxes beside all the  
filters that you want to apply to your messages are  
enabled. Verify that the filters are in the correct order  
so they can be applied to your messages properly.  
If your device is not enabled for wireless email  
reconciliation, reconcile your email manually using  
the BlackBerry Desktop Software. See the BlackBerry  
Desktop Software Intellisync Online Help for more  
information.  
How do I stop email messages from  
being sent to my device?  
If you are using the BlackBerry Desktop Software, in  
the Redirector Settings tool, clear the Redirect  
incoming messages to your handheld check box.  
Why can’t I specify some folders from  
which email messages are  
redirected?  
On the Folder Redirection screen, folders with check  
boxes that have broken borders are not enabled for  
redirection. If your BlackBerry® device is integrated  
with an account that uses BlackBerry Enterprise  
Server™ version 4.0 or later, the folders should be  
enabled automatically after a short period of time. To  
enable all folders manually for redirection, in the  
messages options, click Email Settings. Click the  
trackwheel. Click Folder Redirection. On the Email  
Reconciliation screen, set the Wireless Reconcile field  
to Off. Save your changes. Open the Email  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, in the messages options, click  
Email Settings. Set the Send Email To Handheld field  
to No.  
How do I stop messages that are sent  
from my desktop email program from  
appearing on my device?  
In the messages options, click Email Settings. Click  
the trackwheel. Click Folder Redirection. Clear the  
check box beside the Sent Items folder.  
Reconciliation screen again and set the Wireless  
Reconcile field to On. Save your changes.  
Can I change the default email  
account that is used when I send  
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User Guide  
messages from the main messages  
list?  
Yes. If your BlackBerry® device is integrated with  
more than one email account, you might be able to set  
which email account is used by default when you send  
messages from the main messages list. In the device  
options, click Advanced Options. Click Message  
Services. Set the Messaging (CMIME) field.  
What do the [Disclaimer On] and  
[Disclaimer Off] headers mean?  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server®  
version 4.0 or later, your system administrator might  
have assigned an IT policy to your device that adds a  
disclaimer to your email messages after you send  
them. You cannot edit this disclaimer. The [Disclaimer  
On] and [Disclaimer Off] headers indicate whether or  
not the BlackBerry Enterprise Server adds a disclaimer  
to messages that you send.  
To remove the disclaimer, click the trackwheel. Click  
Remove Disclaimer. To add the disclaimer again, click  
the trackwheel. Click Add Disclaimer.  
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37  
SMS messages — frequently asked questions  
Can I remove the prompt that appears before I delete  
messages?  
device?  
Why aren’t all the SMS options described appearing on  
my device?  
How do I change how long messages and phone call  
logs remain in a messages list?  
Why were some of my messages  
deleted from the device?  
If your BlackBerry® device memory is full, your device  
deletes the oldest messages from the messages list to  
accommodate new ones. It does not delete saved  
messages.  
Why aren’t all the SMS options  
described appearing on my device?  
Depending on your service provider plan, some SMS  
message options might not be available on your  
BlackBerry® device. Contact your service provider for  
more information.  
 
               
User Guide  
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38  
MMS messages — frequently asked questions  
Can I send and receive MMS messages?  
Can I filter unwanted MMS  
Yes. In the device options, click MMS. In the Message  
Filtering section, select the Reject Anonymous  
Messages check box or the Reject Advertisements  
check box.  
Can I specify when my device should receive MMS  
messages?  
Can I hide sent messages?  
Can I filter unwanted MMS messages?  
presentation?  
Can I configure notification for all  
MMS messages?  
Yes. You can set delivery reports, which notify you and  
a sender when an MMS message has been received or  
read. To set delivery reports, in the device options,  
click MMS. In the Notifications section, set the  
notification options.  
Can I view the size of my MMS messages before I send  
them?  
How do I change how long messages and phone call  
logs remain in a messages list?  
To set whether delivery reports are sent when they are  
requested by a sender, set the Allow Delivery  
Confirmation and Allow Read Confirmation options.  
Can I send and receive MMS  
messages?  
Yes, if your service provider plan includes MMS  
messages and your BlackBerry® device is provisioned  
for the service. Contact your service provider for more  
information.  
To set whether you request delivery reports when you  
send MMS messages, set the Confirm Delivery and  
Confirm Read options.  
Can I pause, resume, or restart a  
slideshow presentation?  
Can I specify when my device should  
receive MMS messages?  
Yes. In an open message, click the trackwheel. Click  
Yes. In the device options, click MMS. To set when  
your BlackBerry® device communicates with the  
Multimedia Messaging Service Centre (MMSC), set  
the Multimedia Reception field.  
Pause, Resume, or Restart.  
Can I view the size of my MMS  
messages before I send them?  
To set when your BlackBerry device receives MMS  
messages, set the Automatic Retrieval field.  
Yes. In the open message, click the trackwheel. Click  
Options.  
 
                               
User Guide  
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39  
Can I view file attachments on my device?  
To view document and spreadsheet attachments, your  
device must be integrated with an account that uses  
BlackBerry Enterprise Server™ version 3.6 or later for  
Microsoft® Exchange, BlackBerry Enterprise Server  
version 2.2 or later for IBM® Lotus® Domino®,  
BlackBerry Enterprise Server version 4.0 or later for  
Novell® GroupWise®, or the BlackBerry Internet  
Service™.  
How do I view password-protected file attachments?  
for file attachments?  
How do I change how file attachments are displayed?  
attachments?  
To view .zip, .htm, or .html attachments, your device  
must be integrated with an account that uses  
BlackBerry Enterprise Server version 3.6 Service Pack  
1 or later for Microsoft Exchange, BlackBerry  
Enterprise Server version 2.2 Service Pack 1 or later for  
IBM Lotus Domino, BlackBerry Enterprise Server  
version 4.0 or later for Novell GroupWise, or the  
BlackBerry Internet Service.  
Why can’t I view presentation slides?  
Why is “More available” appearing at the end of my  
How do I search for text in a file attachment?  
What does skipped content mean?  
Can I view tracked changes in document attachments?  
To view image attachments, your device must be  
integrated with an account that uses BlackBerry  
Enterprise Server version 4.0 or later or the BlackBerry  
Internet Service.  
Why do some characters not appear correctly on my  
device?  
Contact your system administrator or service provider  
for more information.  
Can I view file attachments on my  
device?  
Yes, if attachment viewing is enabled for your  
BlackBerry® device. When you receive a message with  
an attachment, click the trackwheel. If Open  
Attachment appears in the menu, you can view  
attachments on your device. If Open Attachment does  
not appear in the menu, your device might not be  
enabled for attachment viewing.  
How do I view password-protected  
file attachments?  
You can only view password-protected .pdf files. If you  
receive a .pdf file that is password-protected, you  
must type the password to view the file. On the  
attachment screen, click the file name. Click  
Password. Type the password. Click the trackwheel.  
 
               
User Guide  
Can I set the amount of memory that  
my device uses for file attachments?  
Why can’t I view presentation slides?  
To view a Microsoft® PowerPoint® presentation in its  
original format, your BlackBerry® device must be  
integrated with an account that uses BlackBerry  
Enterprise Server™ version 4.1 or later.  
Yes. In the open attachment, click the trackwheel.  
Click Options. Set the Cache Size field.  
How do I change how file  
attachments are displayed?  
Why is “More available” appearing at  
the end of my file attachment?  
Open the full content for a file attachment. Click the  
Long attachments are sent to your BlackBerry® device  
in sections. As you read the first section, the next  
section should be sent to your device automatically, if  
you are in a wireless coverage area. However, it might  
take several seconds before your device receives the  
next section.  
trackwheel. Click Options.  
To change the font for your file attachments, set the  
Font Family and Font Size fields.  
In document attachments, to use font sizes that reflect  
those in the original document, set the Reflect  
Original Font Sizes field to Yes.  
To send only the first section of long attachments to  
your device, in the messages options, click General  
Options. Set the Auto More field to No. The next time  
that you receive a long attachment, “More available”  
appears at the bottom. To request more of the file  
attachment, click the trackwheel. Click More. To view  
the rest of the attachment, click More All.  
To show a grid when viewing spreadsheet  
attachments, set the Show Gridlines field to Yes.  
To label spreadsheet columns with letters and label  
spreadsheet rows with numbers, set the Display  
Labels field.  
How do I view cell contents in  
spreadsheet attachments?  
When you select a cell, the contents appear at the top  
of the screen. If the contents are too long to see, click  
the cell. Click View Cell.  
How do I search for text in a file  
attachment?  
In the attachment, click the trackwheel. Click Find.  
Type the text. Click the trackwheel.  
To view the contents of all the cells in a column, click  
the column label at the top of the screen. Click Fit.  
To make the Find feature case sensitive when  
searching, select the Case Sensitive Search check  
box.  
To change the column size for all the columns in a  
spreadsheet, click the unmarked column label in the  
top left corner of the screen. Click a preferred size.  
If you have not retrieved all the text for a file  
attachment, a dialog box appears. To search the  
remaining text in the attachment, click Yes. If the  
search term is found, the content should be retrieved  
automatically.  
To change the default column size for all spreadsheet  
attachments, in the attachment options, set the  
Column Width field to Large.  
To view the text on your BlackBerry® device, verify  
that you are in a wireless coverage area and that your  
device is connected to the wireless network. See the  
printed documentation that accompanied your device  
for more information about wireless coverage levels.  
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39: Attachments — frequently asked questions  
What does skipped content mean?  
The skipped content bar appears in a document  
attachment when more content is available, but it has  
not been retrieved. To retrieve skipped content, click  
the skipped content bar. Click More.  
Can I view tracked changes in  
document attachments?  
Depending on the document type, you might be able  
to view tracked changes. In a document attachment,  
click the trackwheel. Click Show Changes. To hide  
tracked changes, click the trackwheel. Click Hide  
Changes.  
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40  
Can I reconcile email messages over the wireless  
network?  
If your device is integrated with an account that uses  
the BlackBerry Internet Service™, and your service  
provider supports wireless email reconciliation, verify  
that you have turned on wireless email reconciliation  
in the messages options.  
network?  
Can I synchronize PIM items over the  
wireless network?  
Yes. If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, verify that wireless  
Can I reconcile my personal folders?  
synchronization is turned on in the tasks, memo,  
address book, and calendar options.  
Can I empty the deleted messages folder on my  
computer remotely?  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server version 2.1 or later,  
calendar appointments and meetings might be the  
only PIM items that can be synchronized over the  
wireless network. See the BlackBerry Desktop  
Software Online Help for more information about  
setting wireless calendar synchronization.  
Can I determine how much memory each database on  
my device is using?  
Can I reconcile email messages over  
the wireless network?  
You must be in a wireless coverage area and your  
BlackBerry® device must be connected to the wireless  
network for PIM items to synchronize over the wireless  
network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
Yes. If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 3.6 or later for Microsoft® Exchange,  
BlackBerry Enterprise Server version 2.2 or later for  
IBM® Lotus® Domino®, or BlackBerry Enterprise  
Server version 4.0 or later for Novell® GroupWise®,  
verify that wireless email reconciliation is turned on in  
the messages options.  
 
                   
User Guide  
How do I handle conflicts between  
my device and my desktop email  
program?  
A conflict might occur if you edit the same item on  
your BlackBerry® device and in your desktop email  
program before synchronization occurs.  
Why do some characters in my  
desktop calendar not appear  
correctly after synchronization?  
If you create calendar entries on your BlackBerry®  
device that contain special accents or characters, and  
your desktop computer does not support those  
accents or characters, the characters do not appear in  
your desktop calendar correctly. On your desktop  
computer, verify that you have the correct default  
code page set and that you have proper font support  
installed on your computer. See your Microsoft®  
Windows® Online Help for more information about  
setting the default code page for your computer.  
If you turn on wireless email reconciliation, set  
whether the device or desktop email program takes  
precedence when a conflict occurs. In the messages  
options, click Email Reconciliation. Set the On  
Conflicts field. You can set this option for each email  
account that is integrated with your device.  
If you turn on wireless PIM synchronization, the  
information in your desktop email program should  
automatically take precedence over the data on your  
device when a conflict occurs. If you turn off wireless  
PIM synchronization and make changes to a PIM entry  
in your desktop email program and on the device, the  
conflicting information on the device is replaced by  
the information in your desktop email program when  
you turn on wireless PIM synchronization again. If you  
want to select manually how conflicts are handled,  
synchronize your device using the BlackBerry Desktop  
Software before you turn on wireless PIM  
Why are some of my email messages  
not reconciling over the wireless  
network?  
If you are not in a wireless coverage area, your  
messages are not reconciled over the wireless  
network. See the printed documentation that  
accompanied your BlackBerry® device for more  
information about wireless coverage levels.  
If you are in a wireless coverage area and you want to  
initiate email reconciliation from the device, in a  
messages list, click the trackwheel. Click Reconcile  
Now.  
synchronization.  
If you use the BlackBerry Desktop Software to turn on  
wireless calendar synchronization, you can adjust the  
calendar conflict resolution settings in the BlackBerry  
Desktop Software. See the BlackBerry Desktop  
Software Online Help for more information.  
Can I reconcile my personal folders?  
Yes. If you are a Microsoft® Exchange user, and you  
use personal folders, you can reconcile email  
messages with personal folders using the BlackBerry  
Desktop Software. See the BlackBerry Desktop  
Software Online Help for more information.  
Note:  
Even if you have turned on wireless email  
reconciliation on your BlackBerry® device, you must  
use the BlackBerry Desktop Software with personal  
folders.  
124  
 
             
40: Synchronization — frequently asked questions  
Can I empty the deleted messages  
folder on my computer remotely?  
Yes. In the messages options, click Email  
Reconciliation. Click the trackwheel. Click Purge  
Deleted Items. Click Yes.  
To use this feature, your BlackBerry® device must be  
integrated with an account that uses BlackBerry  
Enterprise Server™ version 3.6 or later for Microsoft®  
Exchange and wireless email reconciliation must be  
turned on. Verify that you are in a wireless coverage  
area and that your BlackBerry® device is connected to  
the wireless network. See the printed documentation  
that accompanied your device for more information  
about wireless coverage levels.  
125  
 
   
User Guide  
126  
 
41  
Walkie-Talkie — frequently asked questions  
Can I use the speakerphone by default?  
Can I silence incoming Walkie-Talkie calls?  
Can I use the speakerphone by  
Yes. In the phone options, click Walkie-Talkie. Set the  
Speakerphone field to On.  
Related topic  
Turn on and off speakerphone (See page 13.)  
Can I silence incoming Walkie-Talkie  
calls?  
Yes. In the phone options, click Walkie-Talkie. Set the  
Silence PTT Call Alerts field to Yes.  
 
               
User Guide  
128  
 
42  
Browser — frequently asked questions  
Why are there no browsers available  
on my device?  
Can I use the BlackBerry Browser?  
Verify that you are in a wireless coverage area and  
that your BlackBerry® device is connected to the  
wireless network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
How do I change my browser settings?  
How do I change the type of content that the browser  
accepts?  
Depending on your service provider or your theme, the  
location and name for your device browsers might  
change.  
pages?  
device?  
Can I use the BlackBerry Browser?  
Yes, if your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 3.5 or later for Microsoft® Exchange,  
BlackBerry Enterprise Server version 2.2 or later for  
IBM® Lotus® Domino®, or BlackBerry Enterprise  
Server version 4.0 or later for Novell® GroupWise®.  
Contact your system administrator for more  
information about the BlackBerry Browser.  
when I’m adding a bookmark?  
device?  
link in an open message?  
How do I change my browser  
settings?  
In the browser, click the trackwheel. Click Options.  
Various settings are available on the Browser  
Configuration, General Properties, and Cache  
Operations screens.  
On my browser home page, when I hold the Escape  
button, the program closes. Can I change this?  
How do I set WAP Browser security options?  
How do I set BlackBerry Browser security options?  
Note:  
You might be restricted from changing your  
BlackBerry® device browser settings. Contact your  
system administrator for more information.  
 
               
User Guide  
How do I change the browser home  
page?  
In the browser options, click Browser Configuration.  
In the Home Page Address field, change the web  
page address. Save the changes.  
What is the Available Offline check  
box that appears when I’m adding a  
bookmark?  
If you select the Available Offline check box, you can  
view a web page when your BlackBerry® device is not  
connected to the wireless network or when you are  
outside a wireless coverage area. When you view the  
web page offline, it displays the information that was  
current when you last viewed the bookmark online. To  
change this check box, you must create the bookmark  
again.  
Depending on your service provider, you might not be  
able to change your home page.  
How do I change the type of content  
that the browser accepts?  
In the browser options, click Browser Configuration.  
Set the Content Mode field. Save the changes.  
Can I view web pages that contain  
JavaScript or animated graphics?  
Yes. Use the BlackBerry® Browser to view HTML web  
pages that contain JavaScript™ or animated graphics.  
Can I override the character set  
encoding of web pages?  
Yes. On a web page, click the trackwheel. Click Set  
Encoding. Clear the Auto mode check box. Set the  
Default Charset field. Click OK. The browser uses the  
default character set to display all web pages.  
To view web pages that contain JavaScript, in the  
browser options, click Browser Configuration. Select  
the Support JavaScript check box. Save the changes.  
To view animated graphics, in the browser options,  
click General Properties. Set the Repeat Animations  
field. Save the changes.  
How do I select images and text on a  
web page?  
To view web pages that contain JavaScript or  
animated graphics using the BlackBerry Browser, your  
BlackBerry device must be integrated with an email  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later. Contact your system  
To select text and images that are not links, on a web  
page, click the trackwheel. Click Select Mode. In  
select mode, you can scroll through content one line  
at a time and select images. To switch your browser  
back to view mode, click the trackwheel. Click View  
Mode. In view mode, you can scroll through web page  
content quickly and the cursor only selects links.  
administrator for more information.  
Note:  
The BlackBerry Browser does not support some style  
sheets or dynamic HTML.  
Why did a web page form not submit?  
Verify that you are in a wireless coverage area and  
that your BlackBerry® device is connected to the  
wireless network. See the printed documentation that  
accompanied your device for more information about  
wireless coverage levels.  
130  
 
                           
42: Browser — frequently asked questions  
Can I be prompted before scripts are  
run on my device?  
Yes. In the browser options, click General Properties.  
Select the Prompt Before Running WML Scripts  
check box. You are prompted before browser scripts  
are run.  
How do I set BlackBerry Browser  
security options?  
You can apply Transport Layer Security (TLS) to the  
connection between the BlackBerry Enterprise  
Server™ and a web server, or to the connection  
between your BlackBerry® device and a web server.  
To set BlackBerry Browser security, in the device  
options, click Security Options. Click TLS.  
How do I change which browser  
opens when I click a link in an open  
message?  
In the device options, click Advanced Options. Click  
Browser. Set the Default browser configuration field.  
Save the changes.  
To apply TLS to the connection between the  
BlackBerry Enterprise Server and a web server, set the  
TLS Default field to Proxy. Set the Allow HTTPS  
Redirections field to Yes.  
To apply TLS to the entire connection between your  
device and a web server, set the TLS Default field to  
Handheld. Set the fields in the General, Server  
Authentication, and Client Authentication sections.  
On my browser home page, when I  
hold the Escape button, the program  
closes. Can I change this?  
Yes. In the browser options, click General Properties.  
Select the Prompt Before Closing Browser On Escape  
check box. A dialog box appears before the browser  
closes.  
To set the algorithm type, the encryption strength, and  
whether only key algorithms that are approved by  
Federal Information Processing Standards (FIPS) are  
supported, set the fields in the General section.  
To set whether you are prompted about server security  
issues, set the fields in the Server Authentication  
section. If you set a field to No, connections should be  
prevented if a server security issue occurs.  
How do I set WAP Browser security  
options?  
To set whether you are prompted about client security  
issues, set the fields in the Client Authentication  
section. If you set a field to No, connections should be  
prevented if a client security issue occurs.  
To set WAP Browser security, in the device options,  
click Security Options. Click WTLS (Wireless  
Transport Layer Security). In the Encryption  
Strength field, set the encryption level for connecting  
to your WAP gateway. In the Prompt For Server Trust  
field, set whether a dialog box appears when the  
BlackBerry® device cannot authenticate a WTLS  
connection automatically.  
131  
 
                   
User Guide  
132  
 
43  
What are the User 1, User 2, User 3,  
and User 4 fields on the New Address  
screen?  
These fields are custom fields where you can add  
information about your contacts, such as spouse name  
or nickname. You can set up your BlackBerry®  
Desktop Software to synchronize with these custom  
fields in your desktop email program.  
What are the User 1, User 2, User 3, and User 4 fields  
Why does the Add Custom Phone Tune option not  
appear?  
phone tune?  
You can only synchronize the information in a custom  
field with a text field in your desktop email program.  
For example, you cannot add a contact’s birthday in a  
custom field and synchronize it with your desktop  
email program. The birthday field is a date field in  
your desktop email program, not a text field.  
task, or memo?  
Can I remove the prompt that appears before I delete  
contacts, calendar entries, tasks, or memos?  
To change the field name for a custom field, when  
creating or editing a contact, click the trackwheel.  
Click Change Field Name.  
How do I know how many contacts, calendar entries,  
tasks, or memos I have saved?  
See the BlackBerry Desktop Software Online Help for  
more information about synchronizing custom fields  
with fields in your desktop email program.  
How do I add multiple contacts with  
the same name to my contact list?  
In the address book options, set the Allow Duplicate  
Names field to Yes. Save the changes.  
Why does the Add Custom Phone  
Tune option not appear?  
The Add Custom Phone Tune option does not appear  
in the menu if a custom phone tune has already been  
added for the contact. A Calls From profile exception  
appears in the profiles list for contacts with a custom  
phone tune.  
Can I change how my contacts or  
tasks display?  
Yes. In the address book, tasks, or memo options, set  
the Sort By field. Save the changes.  
 
                       
User Guide  
How do I change the volume level for  
the custom phone tune?  
Custom phone tunes are based on the active  
notification profile. When you add a custom phone  
tune from the address book, the volume for the tune  
matches the volume that is set in the active  
notification profile. To create a custom phone tune  
with a different volume level, in the profiles list, create  
an exception that is based on a profile that is different  
from the active profile.  
Can I clear all the categories that  
apply to a contact, task, or memo?  
Yes. When editing the contact, task, or memo, click the  
trackwheel. Click Categories. Click the trackwheel.  
Click Clear Selection. Save the changes.  
Can I remove the prompt that  
appears before I delete contacts,  
calendar entries, tasks, or memos?  
Yes. In the address book, calendar, tasks, or memo  
options, set the Confirm Delete option to No. Save the  
changes.  
How do I know how many contacts,  
calendar entries, tasks, or memos I  
have saved?  
In the address book, calendar, tasks, or memo options,  
the Number of Entries field displays how many  
contacts, calendar entries, tasks, or memos are saved.  
134  
 
                   
44  
Can I synchronize PIM items over the wireless  
network?  
How do I expand the number of hours  
that are shown in the calendar?  
In the calendar options, set the Start Of Day and End  
Of Day fields. Save the changes.  
How do I change the day of the week  
that displays first when viewing the  
calendar in Week view?  
In the calendar options, set the First Day Of Week  
field. Save the changes.  
How do I change how long appointments remain in the  
How do I scroll through the calendar  
tasks, or memos I have saved?  
In Day view, roll the trackwheel to move through the  
hours in a day. Roll the trackwheel to the top of the  
screen to select a day in the navigation bar. Click the  
trackwheel to view the selected day. Hold the Alt key  
and roll the trackwheel to move from one day to the  
next.  
reminders?  
What is dismissed if I click Dismiss All in a reminder?  
Can I show tasks in the device calendar?  
In Week view, roll the trackwheel to move vertically  
through the hours in a day. Hold the Alt key and roll  
the trackwheel to move horizontally through the days  
of the week.  
Why do some characters in my desktop calendar not  
appear correctly after synchronization?  
In Month view, roll the trackwheel to move  
horizontally through the days of the month. Hold Alt  
and roll the trackwheel to move vertically between  
weeks.  
Are there any restrictions for using  
the calendar with Lotus Notes?  
Yes. If you are an IBM® Lotus Notes® user, you cannot  
create appointments that span multiple days. Also,  
you can only edit the Subject, Location, Reminder, and  
Notes fields and the Mark as Private check box when  
editing a recurring appointment or meeting. When  
editing a recurring meeting that you created, you can  
also edit the meeting participants.  
In Agenda view, roll the trackwheel to move through  
the appointments. Hold the Alt key and roll the  
trackwheel to move through days.  
 
                       
User Guide  
How do I change how long  
appointments remain in the device  
calendar?  
To change the number of days that your BlackBerry®  
device keeps appointments in the calendar, in the  
calendar options, set the Keep Appointments field.  
Appointments in your device calendar that are older  
than the number of days that you specify in the Keep  
Appointments field are deleted from your device. The  
appointments can be restored, however, if you set the  
Keep Appointments field to a longer period of time.  
When you increase the amount of time in this field,  
any appointments in your calendar during that period  
of time appear in your device calendar.  
Can I set a snooze time for task and  
calendar reminders?  
Yes. In the tasks or calendar options, set the Snooze  
field.  
What is dismissed if I click Dismiss  
All in a reminder?  
If Dismiss All appears in a task or calendar reminder,  
more than one task or calendar reminder is available.  
If you click Dismiss All, the current reminder and all  
other reminders of that type are dismissed.  
Can I show tasks in the device  
calendar?  
Yes. In the calendar options, set the Show Tasks field  
to Yes. Save the changes.  
136  
 
                   
45  
See the BlackBerry Desktop Software Online Help for  
more information about connecting your device to  
your computer using a Bluetooth wireless connection.  
computer?  
How do I know when my Bluetooth  
radio is on?  
Bluetooth® icons appear on the Home screen if your  
Bluetooth radio is on or if you are connected with  
another Bluetooth-enabled device.  
What if I can’t type a passkey on the Bluetooth-  
not appear?  
See the printed documentation that accompanied  
your device for more information about Bluetooth  
icons.  
Can I connect to Bluetooth-enabled devices without  
being prompted?  
Can I prevent Bluetooth-enabled devices from  
discovering my device when it is within range?  
What if I can’t type a passkey on the  
Bluetooth-enabled device that I want  
to pair with?  
If the Bluetooth®-enabled device with which you are  
pairing has no screen where you can type a passkey,  
the passkey might be hard-coded. Try typing 0000 in  
the Enter passkey for <device name> field on your  
BlackBerry® device to pair with the new Bluetooth-  
enabled device.  
How do I connect my BlackBerry  
device with another Bluetooth-  
enabled device?  
Verify that your Bluetooth® radio is turned on and that  
your BlackBerry® device is paired with a Bluetooth-  
enabled device.  
In the list of paired Bluetooth-enabled devices, click a  
device. Click Connect.  
Why does my list of paired Bluetooth-  
Verify that your Bluetooth® radio is turned on and that  
you have added Bluetooth-enabled devices to the  
paired Bluetooth-enabled devices list on your  
BlackBerry® device.  
How do I connect my BlackBerry  
device with my computer?  
Verify that your Bluetooth® radio is turned on and that  
your BlackBerry® device is paired with your computer.  
In the list of paired Bluetooth-enabled devices, click  
your computer. Click Connect.  
See “Pair with another Bluetooth-enabled device” on  
page 71 for more information.  
 
                         
User Guide  
Can I connect to Bluetooth-enabled  
devices without being prompted?  
You can only connect to a Bluetooth®-enabled device  
without being prompted if the Bluetooth-enabled  
device is paired with your BlackBerry® device. In the  
paired Bluetooth-enabled devices list, click a paired  
Bluetooth-enabled device. Click Device Properties.  
Set the Trusted field to Yes.  
Can I prevent Bluetooth-enabled  
devices from discovering my device  
when it is within range?  
Yes. In the Bluetooth® paired devices list, click the  
trackwheel. Click Options. Set the Discoverable field  
to No.  
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46  
appear when I restart my device?  
How do I prevent passwords from  
accidentally being copied to the  
clipboard?  
How do I restore my device after clearing it?  
In the password keeper options, set the Allow  
Clipboard Copy field to False.  
Can I regenerate encryption keys  
from my device?  
device options?  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server  
version 4.0 or later, you can regenerate encryption  
keys from the device.  
How do I specify the criteria for random passwords  
that are generated in the password keeper?  
How do I prevent passwords from appearing on the  
screen in the password keeper?  
If your device is integrated with an account that uses  
BlackBerry Enterprise Server version 3.6 or earlier for  
Microsoft® Exchange, BlackBerry Enterprise Server  
version 2.2 or earlier for IBM® Lotus® Domino®, or if  
you use the BlackBerry Desktop Redirector to forward  
messages to your device, update the encryption keys  
using the BlackBerry Desktop Software. See the  
BlackBerry Desktop Software Online Help for more  
information.  
Why does the Verifying Security  
Software dialog box appear when I  
restart my device?  
When this dialog box appears, the BlackBerry® device  
is verifying that all security software is implemented  
properly on your device. The tests are designed to run  
automatically when your device restarts.  
Why do additional security features  
appear in the device options?  
How do I restore my device after  
clearing it?  
If your BlackBerry® device is integrated with an  
account that uses BlackBerry Enterprise Server™  
version 4.0 or later, contact your system administrator  
to initiate enterprise activation.  
Additional security options such as Certificate Servers,  
Certificates, Key Stores, S/MIME, and Memory  
Cleaning might be available. You can use these  
options with the Secure Multipurpose Internet Mail  
Extensions (S/MIME) Support Package. See the S/  
MIME Support Package User Guide Supplement for  
more information.  
If you are using the BlackBerry Desktop Software,  
restore device data and services using the Backup and  
Restore tool. See the BlackBerry Desktop Software  
Online Help for more information.  
 
                               
User Guide  
How do I specify the criteria for  
random passwords that are  
generated in the password keeper?  
In the password keeper options, set the password  
length and specify whether randomly generated  
passwords must contain letters, numbers, or symbols.  
How do I prevent passwords from  
appearing on the screen in the  
password keeper?  
In the password keeper options, set the Show  
Password field to False.  
140  
 
       
47  
Typing shortcuts  
To hide an icon on the Home screen, select the icon.  
Hold the Alt key and click the trackwheel. Click Hide  
Application.  
To show a hidden icon on the Home screen, hold the  
Alt key and click the trackwheel. Click Show All. Hold  
the Alt key and click a crossed-out icon. Click Hide  
Application.  
To switch to another program, hold the Alt key and  
press the Escape button. Continue to hold the Alt key  
and select a program. Release the Alt key to switch to  
that program.  
Walkie-Talkie shortcuts  
Browser shortcuts  
To switch the input language, hold the Alt key and  
press the Enter key. Continue to hold the Alt key and  
select a language. Release the Alt key to switch to that  
language.  
Calendar shortcuts  
To switch back to your original input language, press  
Calculator shortcuts  
the Alt key + the Enter key.  
Note:  
Home screen shortcuts  
You cannot hide the Options and Turn Wireless On/  
Turn Wireless Off icons.  
To return to the Home screen from any other screen,  
press the End key.  
To lock the device, set a password. Hold the * key.  
Options and fields shortcuts  
To select a check box, press the Space key. To clear a  
check box, press the Space key again.  
To unlock the device, press the * key. Click Unlock.  
Type your password.  
To lock the keyboard, hold the * key.  
To unlock the keyboard, press the * key.  
To change an option field, hold the Alt key. Click a  
value.  
To switch between the Default and Vibrate  
notification profiles, hold the # key.  
To move to an item in a list or menu, type the first  
letter of the item.  
To move an icon on the Home screen, select the icon.  
Hold the Alt key and click the trackwheel. Click Move  
Application. Roll the trackwheel to move the icon.  
Click the trackwheel.  
To clear a field, click the trackwheel. Click Clear Field.  
Navigating screens shortcuts  
To move the cursor, roll the trackwheel.  
 
                       
User Guide  
To move the cursor in a different direction, hold the  
Alt key and roll the trackwheel.  
To exit a screen or dialog box, press the Escape  
button.  
To click an icon or menu item, roll the trackwheel to  
select the item. Click the trackwheel.  
To select multiple items or characters, hold the Shift  
key and roll the trackwheel.  
To page up or down in a list, hold the Alt key and roll  
the trackwheel.  
To move to the top of a screen, press 1.  
To move to the bottom of a screen, press 7.  
To move down a screen, press 9.  
To move up a screen, press 3.  
To move to the next item, press 2.  
To move to the previous item, press 8.  
To delete a selected item, press the Backspace/  
Delete key.  
Editing text shortcuts  
To move the cursor horizontally through a line of text,  
hold the Alt key and roll the trackwheel.  
To select a line of text, press the Shift key and roll the  
trackwheel.  
To select text character by character, hold the Shift  
key and roll the trackwheel.  
To cut the selected text, press the Shift key + the  
Backspace/Delete key.  
To copy the selected text, press the Alt key and click  
the trackwheel.  
To paste the selected text, press the Shift key and  
click the trackwheel.  
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48  
Legal notice  
© 2006 Research In Motion Limited. All rights  
reserved. The BlackBerry and RIM families of related  
marks, images and symbols are the exclusive  
properties and trademarks of Research In Motion  
Limited. RIM, Research In Motion, 'Always On, Always  
Connected' and BlackBerry are registered with the  
U.S. Patent and Trademark Office and may be  
pending or registered in other countries.  
The BlackBerry handheld and/or associated software  
are protected by copyright, international treaties, and  
various patents, including one or more of the following  
U.S. patents: 6,278,442; 6,271,605; 6,219,694;  
6,075,470; 6,073,318; D445,428; D433,460;  
D416,256. Other patents are registered or pending in  
various countries around the world. Visit  
www.rim.com/patents.shtml for a current listing of  
applicable patents.  
The Bluetooth word mark and logos are owned by the  
Bluetooth SIG, Inc. and any use of such marks by  
Research In Motion Limited is under license. IBM,  
Lotus, Domino, and Lotus Notes are either registered  
trademarks or trademarks of International Business  
Machines Corporation in the United States, other  
countries, or both. JavaScript is a trademark of Sun  
Microsystems, Inc. in the United States and other  
countries. Microsoft, Outlook, PowerPoint, and  
Windows are either registered trademarks or  
trademarks of Microsoft Corporation in the United  
States and/or other countries. Novell and GroupWise  
are either registered trademarks or trademarks of  
Novell, Inc. in the United States and other countries.  
vCard and vCalendar are either registered trademarks  
or trademarks of the Internet Mail Consortium.  
This document is provided “as is” and Research In  
Motion Limited (RIM) assumes no responsibility for  
any typographical, technical, or other inaccuracies in  
this document. RIM reserves the right to periodically  
change information that is contained in this  
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WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED  
WARRANTIES OR CONDITIONS OF FITNESS FOR A  
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TO THE PERFORMANCE OR NON-PERFORMANCE  
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THIS DOCUMENTATION, NEITHER RIM NOR ITS  
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CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY  
DAMAGES WHATSOEVER BE THEY DIRECT,  
ECONOMIC, COMMERCIAL, SPECIAL,  
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR  
 
     
User Guide  
INDIRECT DAMAGES, EVEN IF RIM HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,  
INCLUDING, WITHOUT LIMITATION, LOSS OF  
BUSINESS REVENUE OR EARNINGS, LOST DATA,  
DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A  
FAILURE TO REALIZE EXPECTED SAVINGS.  
This document might contain references to third-party  
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is not responsible for, any Third-Party Information,  
including, without limitation, the content, accuracy,  
copyright compliance, legality, decency, links, or any  
other aspect of Third-Party Information. The inclusion  
of Third-Party Information in this document does not  
imply endorsement by RIM of the third party in any  
way. Any dealings with third parties, including,  
without limitation, compliance with applicable  
licenses, and terms and conditions are solely between  
you and the third party. RIM shall not be responsible  
or liable for any part of such dealings.  
You are solely responsible for the selection,  
implementation, and performance of any third-party  
applications that you use with the handheld or  
desktop software. Research In Motion does not in any  
way endorse or guarantee the security, compatibility,  
performance, or trustworthiness of any third-party  
application and shall have no liability to you or any  
third-party for issues arising from such third-party  
applications.  
144  
 
adding, 20  
opening, 37  
addresses  
A
image, 50  
link, 50  
web page, 50  
about, Convenience key, 80  
accepting  
meeting invitations, 61  
service books, 101  
accessibility, default volume, 17  
activation, enterprise, 9  
adding  
frequently asked questions, 67  
notification, 67  
reminders and power off, 83  
setting, 67  
silencing, 67  
snooze, 67  
turning off, 67  
volume, 67  
auto signature, 21  
call forwarding number, 15  
call notes, 15  
contacts, 55  
weekend notification, 67  
animated graphics, viewing, 130  
answering  
contacts from attachments, 37  
contacts from remote address book search results, 57  
contacts to email messages, 20  
contacts to PIN messages, 20  
contacts to profile exceptions, 76  
contacts to SIM card phone book, 87  
custom phone tunes, 56  
display language, 81  
call alerts, 48  
phone calls, 13  
Walkie-Talkie calls, 48  
appointments  
changing, 60  
deleting, 61  
number of, 134  
opening, 60  
recurring, 59  
scheduling, 59  
meeting invitees, 61  
members to mailing lists, 56  
multiple contacts to filters, 22  
paired Bluetooth-enabled devices, 71  
pauses and waits, 57  
programs, 53  
ring tones, 53  
scheduling quickly, 60  
assisted global positioning system  
about, 12  
location-based services, 12  
privacy, 12  
attachments  
SIM card contacts to address book, 87  
See also creating  
address book  
adding contacts to SIM card phone book, 87  
adding SIM card contacts to, 87  
custom fields, 133  
managing remote search results, 57  
searching remote, 57  
sharing with Bluetooth-enabled device, 72  
updating contacts from attachments, 37  
See also contacts  
adding contacts from, 37  
MMS messages, 29  
opening, 35  
shortcuts, 37  
updating contacts from, 37  
See also file attachments; address book  
attachments; images  
auto signature  
address book attachments  
about, 35, 37  
 
 
about, 21  
adding, 21  
AutoText  
about, 43  
changing, 51  
creating, 51  
deleting, 51  
moving, 52  
creating entries, 44  
organizing, 52  
renaming folders, 52  
BrickBreaker  
deleting entries, 44  
editing entries, 44  
example, 43  
checking high score site, 100  
inserting macros, 46  
specified case and smartcase, 44  
using, 44  
object, 99  
paddle speed, 99  
playing, 99  
available features, 105  
scoring, 99  
submitting scores, 100  
volume, 99  
browser  
B
about, 49  
backlight  
changing content type, 130  
changing home page, 130  
clearing cache, 52  
adjusting brightness, 79  
configuring, 79  
backup  
closing, 50  
about, 41  
type of device data backed up, 41  
controlling scripts, 131  
frequently asked questions, 129  
hiding, 50  
home page, 50  
JavaScript support, 130  
navigating, 49  
receiving content from web applications, 53  
requirements for using, 129  
selecting content, 49, 130  
sending images, 50  
sending links, 50  
sending web page addresses, 51  
shortcuts, 52  
viewing content, 49, 130  
viewing files in, 51  
battery  
about, 83  
extending life, 83  
level, 83  
Bluetooth  
about, 71  
about pairings, 71  
accessing address book, 72  
adding paired devices, 71  
connecting with another Bluetooth-enabled device, 137  
connecting with your computer, 137  
discoverable, 72  
editing paired device name, 72  
encryption, 72  
frequently asked questions, 137  
paired devices list, 137  
phone, 72  
viewing history, 50  
viewing images, 50  
See also web pages  
browser push  
radio, 71  
radio icon, 137  
about, 53  
turning on, 54  
removing paired devices, 72  
setting BlackBerry device name, 72  
trusted device, 72, 138  
book icon, See service books  
bookmarks  
C
cache, browser, 52  
calculator  
adding folders, 52  
available offline, 130  
converting measurements, 69  
146  
 
copying calculation, 69  
memory, 69  
forwarding notes, 15  
setting, 15  
shortcuts, 69  
using, 15  
calendar  
call waiting  
about, 59  
requirements for using, 108  
changing default reminder length, 60  
changing first day of week, 135  
changing views, 59  
setting, 16  
calls  
alternating between, 14  
default view, 59  
answering, 13  
dismissing all reminders, 136  
expanding hours shown, 135  
frequently asked questions, 135  
navigating, 135  
reminders and power off, 83  
restrictions for Lotus Notes users, 135  
scheduling appointments, 59  
scheduling appointments quickly, 60  
scheduling meetings, 60  
setting notification for, 75  
shortcuts, 61  
answering call alerts, 48  
answering group calls, 48  
answering Walkie-Talkie, 48  
default volume, 17  
dialing using letters, 14  
emergency, 11  
ending, 11, 13  
holding, 13  
ignoring, 13  
logging, 15  
making, 11  
showing tasks in, 136  
snooze, 136  
synchronizing, 39  
making three-way, 14  
making to Talkgroup, 48  
making using speed dial, 13  
muting, 13  
today, 59  
vCalendar attachments, 30  
viewing agenda, 59  
viewing day, 59  
resetting timers, 17  
setting notification for, 75  
smart dialing, 16  
viewing month, 59  
TTY, 17  
viewing next or previous, 59  
viewing specific date, 59  
viewing week, 59  
using Bluetooth during, 72  
using speakerphone, 13  
Walkie-Talkie, 47  
See also phone  
call alerts  
about, 47  
answering, 48  
categories  
about, 56  
queuing, 48  
applying, 57  
sending, 47  
clearing all, 134  
creating, 56  
deleting, 57  
sorting contacts by, 57  
sorting memos by, 57  
sorting tasks by, 57  
call forwarding  
adding forward number, 15  
changing forward number, 108  
deleting forward number, 15  
requirements for using, 108  
setting, 15  
changing  
appointments, 60  
bookmarks, 51  
call logs  
about, 14  
adding notes, 15  
deleting notes, 15  
editing notes, 15  
browser content type, 130  
browser home page, 130  
calendar views, 59  
147  
 
contacts in profile exceptions, 76  
SIM card, 87  
sorting, 133  
sorting by category, 57  
synchronizing, 39  
vCard attachments, 30  
viewing, 55  
custom fields, 133  
default calendar reminders, 60  
device password, 90  
email message recipients, 20  
email messages, 20  
first day of week in calendar, 135  
mailing list members, 56  
meeting invitees, 61  
See also address book  
content compression  
about, 90  
meetings, 60  
turning on, 91  
message status, 21  
password keeper password, 92  
PIN messages, 20  
content protection  
about, 90  
turning on, 91  
sent messages, 20  
SIM card security PIN code, 88  
task status, 63  
Convenience key  
about, 80  
setting, 80  
volume for custom phone tunes, 134  
See also editing; setting  
checking voice mail, 13  
clearing  
converting measurements, 69  
copying  
calculation, 69  
password keeper passwords, 92  
text, 43  
all categories, 134  
browser cache, 52  
device data, 92  
fields, 141  
corporate extension dialing, setting, 16  
country codes, setting default, 16  
creating  
AutoText entries, 44  
compressing data size, 91  
conflicts, with desktop email program data, 124  
connecting, to wireless network, 85  
contacts  
bookmarks, 51  
categories, 56  
email messages, 19  
filters, 22  
adding, 55  
adding custom phone tunes, 56  
adding to email messages, 20  
adding to PIN messages, 20  
alerting, 47  
filters quickly, 23  
generic filters, 113  
links, 111  
mailing lists, 55  
allowing duplicate, 133  
applying categories, 57  
assigning speed dial, 14  
calling, 11  
MMS messages, 29  
PIN messages, 25  
profile exceptions, 76  
profiles, 75  
changing in profile exceptions, 76  
clearing all categories, 134  
creating categories, 56  
deleting, 55  
deleting categories, 57  
editing, 55  
frequently asked questions, 133  
managing remote search results, 57  
number of, 134  
random passwords, 92  
tasks, 63  
See also adding  
cursor speed, setting, 45  
custom fields, 133  
custom notification, See profile exceptions; custom  
phone tunes  
custom phone tunes  
about, 56  
searching in remote address book, 57  
adding, 56  
148  
 
mute, 77  
volume, 134  
delivery confirmation  
for PIN messages, 110  
desktop email program  
add out-of-office reply from device, 22  
conflicts, 124  
See also profile exceptions; custom notification  
device  
activating over wireless network, 9  
backing up data, 41  
changing folders on, 113  
resetting, 84  
restoring, 41  
silencing, 77  
turning off automatically, 83  
turning on automatically, 83  
turning on screen, 79  
unlocking, 90  
D
declining meeting invitations, 61  
default  
length of calendar reminder, 60  
profiles, 75  
deleted items, emptying folder, 125  
deleting  
appointments, 61  
AutoText entries, 44  
bookmarks, 51  
call forwarding number, 15  
call notes, 15  
categories, 57  
device data  
backed up during wireless backup, 41  
clearing, 92  
reducing size, 91  
restoring, 139  
contacts, 55  
downloaded ring tones, 75  
email messages, 20  
filters, 23  
images, 51  
mailing lists, 55  
device password  
about, 89  
changing, 90  
setting, 89  
turning off, 90  
meetings, 61  
memos, 65  
dialing  
adding pause, 57  
adding wait, 57  
using letters, 14  
MMS messages, 30  
multiple messages, 21  
original text from reply, 20  
over the wireless network, 39  
password keeper passwords, 92  
PIN messages, 25  
prior messages, 21  
profile exceptions, 76  
profiles, 75  
remote address book search results, 57  
saved searches, 33  
service books, 101  
SIM card phone book contacts, 87  
SMS messages, 27  
speed dial numbers, 14  
tasks, 63  
third-party programs, 53  
using email reconciliation, 39  
See also removing  
See also calls; phone; Walkie-Talkie  
disconnecting, from wireless network, 85  
dismissing all  
calendar reminders, 136  
task reminders, 136  
display  
language, 81  
options, 79  
distribution lists, See mailing lists  
downloading  
frequently asked questions, 54  
images, 79  
previewing ring tones, 54  
programs, 53  
ring tones, 53  
draft messages, saving, 20  
149  
 
over the wireless network, 39  
requirements for using, 123  
with personal folders, 124  
email redirection  
E
editing  
AutoText entries, 44  
call notes, 15  
frequently asked questions, 110  
redirecting from folders, 23, 113  
emergency calls, making, 11  
emptying deleted items folder, 125  
contacts, 55  
filters, 23  
mailing lists, 55  
memos, 65  
paired Bluetooth-enabled device name, 72  
password keeper passwords, 92  
profile exceptions, 76  
profiles, 75  
saved searches, 33  
shortcuts, 142  
SIM card phone book contacts, 87  
speed dial numbers, 14  
task status, 63  
about, 91  
regenerating, 91  
requirements for regenerating from device, 139  
ending  
calls, 11, 13  
Walkie-Talkie calls, 47  
See also setting; changing  
email messages  
adding contacts, 20  
adding signature, 21  
changing, 20  
about, 35  
deleting, 20  
filing, 20  
filtering, 112  
changing display of, 120  
frequently asked questions, 119  
memory use for, 120  
forwarding, 20  
navigating, 37  
frequently asked questions, 109  
opening, 19  
redirecting from folders, 23, 113, 124  
replying, 20  
requirements for filing, 111  
resending, 20  
resending automatically, 20  
restricting, 112  
opening, 35  
opening table of contents, 35  
presentation attachments, 37  
receiving more of long attachments, 120  
requirements for viewing, 119  
retrieving embedded content, 35  
searching within, 120  
showing tracked changes, 121  
skipped content, 121  
saving, 20  
saving draft, 20  
saving sent, 21  
sending, 19  
setting importance, 20  
stop from sending, 110  
viewing filed, 21  
supported file formats, 35  
viewing in the browser, 51  
viewing information about, 36  
viewing spreadsheet cells, 120  
See also attachments; address book  
attachments; images  
viewing longer subject line, 112  
See also messages  
email reconciliation  
about, 39  
filing messages, 20, 111  
filters  
about, 22  
adding multiple contacts, 22  
based on sender, 23  
based on subject, 23  
deleted messages, 39  
handling conflicts, 124  
150  
 
creating, 22  
phone, 107  
profiles, 77  
programs, 54  
creating generic, 113  
creating quickly, 23  
frequently asked questions, 113  
managing, 23  
security, 139  
SMS messages, 115  
synchronization, 123  
tasks, 63  
order of, 22  
finding  
MMS number, 29  
phone number, 11  
PIN, 25  
typing, 45  
Walkie-Talkie, 127  
SMS number, 27  
software version, 105  
Walkie-Talkie number, 47  
generating new encryption keys, 91  
getting started, 9  
firewall, 95  
folder redirection, setting, 23  
folders  
adding for bookmarks, 52  
available for email redirection, 113  
changing, 113  
collapsing, 20, 52  
expanding, 20, 52  
redirecting email messages from, 23, 124  
redirecting sent items, 23  
renaming for bookmarks, 52  
viewing filed email messages, 21  
font, setting, 80  
H
hiding  
browser, 50  
phone number, 108  
programs, 141  
sent messages, 111  
tracked changes in attachments, 121  
high importance, setting, 20  
forwarding  
call notes, 15  
calls, 15  
email messages, 20  
MMS messages, 30  
PIN messages, 25  
frequently asked questions  
alarm, 67  
I
ignoring calls, 13  
automatic wireless backup, 41  
Bluetooth, 137  
browser, 129  
calendar, 135  
contacts, 133  
address, 50  
copying addresses, 50  
deleting, 51  
downloading, 79  
increasing detail in, 36  
navigating, 50  
opening, 51  
panning, 36, 50  
rotating, 36, 50  
downloading, 54  
email messages, 109  
email redirection, 110  
file attachments, 119  
filters, 113  
general, 105  
memos, 65  
saving, 51  
selecting, 49, 130  
sending from browser, 50  
showing placeholders on web pages, 50  
MMS messages, 117  
151  
 
User Guide  
viewing in browser, 50  
zooming, 36, 50  
See also file attachments; address book  
attachments; attachments  
mailing lists  
adding members, 56  
changing members, 56  
creating, 55  
deleting, 55  
deleting members, 56  
editing, 55  
importance, setting, 20  
increasing detail in images, 36  
inserting macros in AutoText entries, 46  
invitation, responding to, 61  
viewing, 55  
viewing members, 56  
J
JavaScript support, 130  
joining, Talkgroup, 47  
calls, 11  
emergency calls, 11  
three-way calls, 14  
marking messages opened and unopened, 21  
measurements, converting, 69  
meetings  
K
key rate, setting, 45  
changing, 60  
changing attendees, 61  
deleting, 61  
L
inviting attendees, 61  
number of, 134  
language  
adding, 81  
removing, 81  
opening, 60  
setting, 81  
recurring, 60  
removing attendees, 61  
requirements for creating, 123  
responding to invitations, 61  
scheduling, 60  
light  
Bluetooth connection indication, 105  
coverage area indication, 105  
flashing, 105  
low battery indication, 105  
memory  
changing cache size, 120  
database sizes, 106  
links  
address, 50  
copying addresses, 50  
creating, 111  
creating for PIN, 111  
selecting, 49, 130  
sending from browser, 50  
using, 111  
applying categories, 57  
clearing all categories, 134  
creating categories, 56  
deleting, 65  
deleting categories, 57  
editing, 65  
loading programs, 54  
location-based services  
about, 12  
number of, 134  
sorting by category, 57  
synchronizing, 39  
viewing, 65  
acquire your BlackBerry satellite position, 12  
privacy, 12  
writing, 65  
messages  
locking  
device, 90  
keyboard, 90  
changing, 20  
deleting, 112, 115  
logging calls, 15  
deleting multiple, 21  
152  
 
different icons, 111  
filing, 111  
hiding sent, 111  
icons on Home screen, 141  
message filter position, 23  
profile exceptions, 76  
marking opened, 21  
marking unopened, 21  
opening from different accounts, 19  
preloaded on device, 110  
receiving more of long messages, 111  
resending, 20  
navigating  
searching, 33  
browser, 49  
searching by recipient, 34  
searching by sender, 34  
searching by service, 33  
searching by subject, 34  
sending from different accounts, 19  
sending images in, 50  
sending links in, 50  
sending web page addresses in, 51  
setting notification for, 75  
setting search criteria, 33  
shortcuts, 24  
calendar, 135  
file attachments, 37  
images, 50  
presentations, 37  
shortcuts, 141  
notification  
flashing light, 105  
for browser push, 54  
for MMS messages, 117  
setting for programs, 75  
turning off, 77  
stop forwarding, 113  
See also profiles  
MMS messages  
about, 29  
attachments, 29  
deleting, 30  
filtering, 117  
finding number, 29  
forwarding, 30  
finding MMS, 29  
finding phone, 11  
frequently asked questions, 117  
image attachments, 30  
notification, 30, 117  
opening, 29  
opening  
address book attachments, 37  
appointments, 60  
options, 117  
email messages, 19  
embedded content in attachments, 35  
file attachments, 35  
images, 51  
presentations, 117  
replying, 30  
retrieving, 29  
saving, 30  
meetings, 60  
sending, 29  
messages from different accounts, 19  
MMS messages, 29  
PIN messages, 19  
sending from browser, 30  
vCalendar attachments, 30  
vCard attachments, 30  
viewing, 29  
SMS messages, 27  
tasks, 63  
viewing size, 117  
See also viewing; showing  
order, of filters, 22  
organizing bookmarks, 52  
See also messages  
moving  
bookmarks, 52  
153  
 
smart dialing, 16  
TTY, 17  
out-of-office reply  
about, 22  
setting, 22  
turning off automatically, 22  
using other programs, 14  
using speed dial, 13  
using when device is locked, 107  
voice mail, 16  
volume, 13  
See also calls  
P
pairings, Bluetooth, 71  
panning images, 50  
password keeper  
phone book, See address book; contacts  
phone calls, See calls  
pictures, navigating, 50  
PIN code, changing for SIM card security, 88  
PIN messages  
about, 91  
criteria for generating random passwords, 140  
options, 140  
about, 25  
adding contacts, 20  
changing, 20  
deleting, 25  
forwarding, 25  
frequently asked questions, 109  
opening, 19  
replying, 25  
resending, 20  
resending automatically, 20  
saving, 25  
passwords  
changing password keeper password, 92  
copying, 92  
creating random, 92  
criteria for random passwords, 140  
deleting in password keeper, 92  
displaying in password keeper, 140  
editing in password keeper, 92  
preventing copying, 139  
storing, 91  
viewing in password keeper, 92  
See also device password  
pasting text, 43  
sending, 25  
setting as high priority, 112  
viewing longer subject line, 112  
See also messages  
pause  
about, 57  
adding, 57  
power  
personal folders, reconciling with, 124  
personal identification number, See PIN  
phone  
about, 83  
turning off, 83  
turning off automatically, 83  
turning on automatically, 83  
presentations  
A-GPS support, 12  
alternate between calls, 14  
assigning speed dial, 14  
Bluetooth, 72  
MMS messages, 117  
navigating, 37  
viewing, 36  
call waiting, 16  
calling corporations, 16  
checking voice mail, 13  
dialing using letters, 14  
finding number, 11  
preventing, copying passwords, 139  
previewing ring tones, 54  
privacy, location-based services, 12  
profile exceptions  
about, 76  
forwarding calls, 15  
frequently asked questions, 107  
hiding phone number, 108  
location-based services, 12  
setting default country and area codes, 16  
shortcuts, 17  
adding contacts to, 76  
changing contacts, 76  
creating, 76  
154  
 
deleting, 76  
meeting invitees, 61  
deleting contacts, 76  
editing, 76  
paired Bluetooth-enabled devices, 72  
See also deleting  
moving, 76  
replying  
turning off, 76  
turning on, 76  
deleting original text, 20  
email messages, 20  
MMS messages, 30  
PIN messages, 25  
profiles  
about, 75  
alarm, 67  
creating, 75  
requirements  
browser, 129  
creating exceptions, 76  
deleting, 75  
call forwarding, 108  
call waiting, 108  
editing, 75  
enabling, 75  
email reconciliation, 123  
filing messages, 111  
escalating volume, 77  
frequently asked questions, 77  
See also ring tones  
regenerating encryption keys from device, 139  
three-way calls, 14  
TTY, 108  
viewing file attachments, 119  
wireless PIM synchronization, 123  
programs  
adding, 53  
deleting, 53  
resending  
downloading, 53  
email messages, 20  
frequently asked questions, 54  
loading, 54  
switching between, 141  
third-party and data transmissions, 95  
viewing details, 53  
pending email messages, 20  
pending PIN messages, 20  
PIN messages, 20  
resetting  
call timers, 17  
viewing list, 53  
device, 84  
Walkie-Talkie call timers, 48  
restoring  
about, 41  
deleted service books, 101  
device, 139  
device data, 41  
R
recalling saved searches, 33  
recipient, searching by, 34  
recurring appointments, See appointments  
recurring meetings, See meetings  
redirecting email messages, 23, 113  
reducing data size, 91  
refreshing web pages, 50  
registering with the wireless network, 105  
reminders  
ring tones  
adding, 53  
deleting, 75  
downloading, 53  
listening, 75  
previewing, 54  
showing, 75  
testing, 75  
calendar, 60, 136  
dismissing all, 136  
power off, 83  
See also profiles  
rotating images, 50  
tasks, 63, 136  
S
remote address book search, 57  
removing  
saving  
display language, 81  
draft email messages, 20  
155  
 
email messages, 20  
content protection, 90  
images, 51  
encryption keys, 91  
MMS messages, 30  
PIN messages, 25  
searches, 33  
firewall settings, 95  
frequently asked questions, 139  
key stores, 139  
sent email messages, 21  
SMS messages, 27  
web page requests, 51  
web pages, 51  
locking device, 90  
memory cleaning, 139  
password keeper, 91  
regenerating encryption keys, 91  
self tests, 92, 139  
storing passwords, 91  
scheduling  
appointments, 59  
appointments quickly, 60  
meetings, 60  
screen  
home screen background, 79  
options, 79  
third-party programs accessing connections with the  
device, 97  
power save mode, 105  
turning on, 79  
third-party programs accessing external connections,  
96  
third-party programs accessing personal information,  
97  
third-party programs transmitting data, 95  
TLS, 52  
turning off device password, 90  
verifying software, 92  
WTLS, 52  
scrolling  
horizontally in attachments, 37  
in opposite direction, 142  
through calendar views, 135  
search criteria, setting, 33  
searches  
deleting saved, 33  
editing saved, 33  
sender  
recalling saved, 33  
saving, 33  
creating filters using, 23  
searching by, 34  
viewing last, 34  
sending  
viewing saved, 33  
address book attachments, 20  
call alerts, 47  
email messages, 19  
searching  
about, 33  
by recipient, 34  
by sender, 34  
images in messages, 50  
links in messages, 50  
by service, 33  
by subject, 34  
messages from different accounts, 19  
MMS messages, 29  
remote address book, 57  
setting search criteria, 33  
shortcuts, 34  
MMS messages from calendar, 30  
MMS messages from pictures list, 30  
PIN messages, 25  
within attachments, 120  
web page addresses, 51  
security  
sent items  
additional features, 139  
certificate servers, 139  
certificates, 139  
hiding, 111  
redirecting to device, 23  
saving, 21  
changing device password, 90  
changing SIM card PIN code, 88  
content compression, 90  
viewing, 21  
service books  
about, 101  
156  
 
accepting, 101  
deleting, 101  
See also viewing  
silencing  
receiving, 101  
alarm, 67  
restoring deleted, 101  
viewing, 101  
service, searching by, 33  
setting  
device, 77  
incoming Walkie-Talkie calls, 127  
SIM card phone book  
about, 87  
alarm, 67  
alarm volume, 67  
call waiting, 16  
adding contacts from the address book, 87  
adding contacts to, 87  
adding contacts to address book, 87  
deleting contacts, 87  
editing contacts, 87  
See also address book; contacts  
size, database, 106  
skipped content, 121  
smart dialing  
cursor speed, 45  
default volume for calls, 17  
device password, 89  
folder redirection, 23  
font, 80  
home screen background, 79  
importance level of messages, 20  
language, 81  
out-of-office reply from device, 22  
owner information, 93  
profiles, 75  
search criteria, 33  
TLS, 131  
about, 16  
corporate extension dialing, 16  
default area code, 16  
default country code, 16  
smartcase, definition, 44  
SMS messages  
about, 27  
TTY, 17  
finding number, 27  
voice mail options, 16  
WTLS, 131  
frequently asked questions, 115  
managing, 27  
See also editing; changing  
short message service, See SMS messages  
shortcuts  
opening, 27  
options, 115  
See also messages  
for attachments, 37  
for calculator, 69  
for calendar, 61  
for changing options, 141  
for clearing fields, 141  
for editing text, 142  
for messages, 24  
for navigating screens, 141  
for searching, 34  
for typing, 45  
snooze  
setting for alarm, 67  
setting for calendar, 136  
setting for tasks, 136  
using for alarm, 67  
software version, 105  
sorting, PIM items by category, 57  
sounds, See profiles  
speakerphone  
using by default for Walkie-Talkie, 127  
using during calls, 13  
specified case, definition, 44  
speed dial  
for using the browser, 52  
for using the phone, 17  
for Walkie-Talkie, 48  
using on Home screen, 141  
showing  
assigning numbers, 14  
assigning to contacts, 14  
deleting, 14  
programs, 141  
tasks in the calendar, 136  
tracked changes, 121  
editing, 14  
moving contacts, 14  
157  
 
User Guide  
using, 13  
cutting or copying, 43  
pasting, 43  
viewing list, 14  
shortcuts for editing, 142  
text telephone, See TTY  
third-party programs  
connections on the device, 97  
data transmissions, 95  
external connections, 96  
permissions, 96  
personal information, 97  
setting permissions for, 95  
three-way calls  
spreadsheet attachments, viewing cell contents, 120  
subject  
creating filters using, 23  
searching by, 34  
viewing more of, 112  
subscriber information module card, See SIM card  
SureType  
shortcuts, 45  
typing, 43  
using word list, 43  
making, 14  
requirements, 14  
switching programs, 141  
synchronization  
frequently asked questions, 123  
over the wireless network, 40  
synchronizing  
timers, resetting, 17, 48  
TLS  
about, 52  
calendar, 39  
setting, 131  
contacts, 39  
memos, 39  
tracked changes, viewing, 121  
transport layer security, See TLS  
about, 17  
requirements for using, 108  
setting, 17  
T
tunes, See ring tones; profiles  
turning off  
table of contents, opening for file attachments, 35  
Talkgroup  
alarm, 67  
calling, 48  
all notification, 77  
Bluetooth radio, 71  
device automatically, 83  
device password, 90  
filters, 23  
joining, 47  
task switcher, 141  
tasks  
applying categories, 57  
changing status of, 63  
clearing all categories, 134  
creating, 63  
creating categories, 56  
deleting, 63  
deleting categories, 57  
dismissing all reminders, 136  
frequently asked questions, 63  
number of, 134  
out-of-office reply automatically, 22  
profile exceptions, 76  
speakerphone during calls, 13  
turning on  
alarm snooze, 67  
Bluetooth radio, 71  
browser push, 54  
calendar snooze, 136  
content compression, 91  
content protection, 91  
device automatically, 83  
device password, 89  
device screen, 79  
opening, 63  
setting notification for, 75  
showing in the calendar, 136  
snooze, 136  
sorting by category, 57  
synchronizing, 39  
filters, 23  
profile exceptions, 76  
text  
158  
 
speakerphone during calls, 13  
tasks snooze, 136  
wireless email reconciliation, 39  
wireless PIM synchronization, 40  
service books, 101  
size of MMS messages, 117  
specific date in calendar, 59  
speed dial list, 14  
spreadsheets, 36  
typing  
copy text, 43  
cut text, 43  
frequently asked questions, 45  
letters in phone numbers, 14  
NUM lock, 45  
table of contents of file attachments, 35  
terms of last search, 34  
See also opening; showing  
voice mail  
checking, 13  
passwords, 89  
setting options, 16  
paste text, 43  
volume  
setting cursor speed, 45  
shortcuts, 45  
adjusting for phone, 13  
alarm, 67  
text, 43  
setting default for calls, 17  
using word list, 43  
W
U
wait  
about, 57  
device, 90  
adding, 57  
keyboard, 90  
Walkie-Talkie  
answering call alerts, 48  
answering calls, 48  
answering group calls, 48  
calling Talkgroup, 48  
finding number, 47  
frequently asked questions, 127  
joining Talkgroup, 47  
making calls, 47  
queuing call alerts, 48  
resetting timers, 48  
shortcuts, 48  
V
vCard attachments, See address book attachments  
version, software, 105  
viewing  
animated graphics, 130  
AutoText entries, 44  
contacts, 55  
filed messages, 21  
filters, 23  
silencing incoming calls, 127  
using speakerphone by default, 127  
images, 50  
information about file attachments, 36  
list of programs, 53  
mailing lists, 55  
web pages  
address, 50  
animated graphics, 130  
canceling requests, 50  
copying addresses, 50  
opening, 49  
refreshing, 50  
saving, 51  
saving requests, 51  
select mode, 49, 130  
sending addresses, 51  
memos, 65  
MMS messages, 29  
next and previous web pages, 50  
password keeper passwords, 92  
presentations, 36  
program details, 53  
saved searches, 33  
sent items, 21  
159  
 
User Guide  
setting notification for, 75  
disconnecting from, 85  
showing placeholders, 50  
submitting forms, 130  
view mode, 49, 130  
wireless network, registering with, 105  
wireless PIM synchronization  
about, 40  
viewing files from, 51  
viewing home page, 50  
viewing images, 50  
requirements, 123  
turning on, 40  
wireless transport layer security, See WTLS  
viewing next and previous, 50  
See also browser  
word list  
about, 43  
navigating, 43  
wireless  
backup, 41  
email reconciliation, 39  
PIM synchronization, 40  
restore, 41  
WTLS  
about, 52  
setting, 131  
wireless email reconciliation, turning on, 39  
wireless network  
Z
connecting to, 85  
zooming images, 50  
160  
 

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