HP Hewlett Packard Laptop 435816 001 User Manual

Getting Started  
HP Business Notebook PC  
Document Part Number: 435816-001ꢀꢀ  
March 2007  
This guide explains how to set up your hardware and software,  
and begin using the computer in Windows®.  
 
Identifying required hardware . . . . . . . . . . . . . . . . . . . . . 1–1  
Step 1: Insert the battery . . . . . . . . . . . . . . . . . . . . . . 1–4  
2 Quick tour  
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2  
Front components . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3  
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . 2–4  
Right-side components . . . . . . . . . . . . . . . . . . . . . . . 2–5  
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6  
Bottom components. . . . . . . . . . . . . . . . . . . . . . . . . . 2–7  
Wireless antennae (select models only). . . . . . . . . . . 2–8  
Getting Started  
iii  
 
Contents  
3 Next steps  
Connecting to a computer network . . . . . . . . . . . . . . . . . 3–5  
Identifying and installing hardware. . . . . . . . . . . . . . 3–6  
4 Troubleshooting  
Software is functioning abnormally . . . . . . . . . . . . . 4–4  
The computer is unusually warm. . . . . . . . . . . . . . . . 4–5  
Contacting technical support . . . . . . . . . . . . . . . . . . . . . . 4–8  
A Connect to the Internet from your home  
Choosing an ISP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1  
Using the New Connection Wizard. . . . . . . . . . . . . . A–2  
Choosing the type of Internet connection . . . . . . . . . . . . A–2  
iv  
Getting Started  
 
Backing up specific files or folders. . . . . . . . . . . . . . B–4  
Creating recovery points . . . . . . . . . . . . . . . . . . . . . . B–5  
Performing a recovery from the recovery discs. . . . . B–7  
C Specifications  
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . C–1  
Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2  
Index  
Getting Started  
v
 
1ꢀꢀ  
First-time setup  
Identifying required hardware  
To set up the computer for the first time, you will need the  
computer, the AC adapter, the power cord, and the primary  
battery.  
Components included with the computer may vary by region  
ꢀ  
and by model.  
Getting Started  
1–1  
 
     
First-time setup  
Component  
Component  
1
2
3
Power cord  
Country-specific modem adapter  
(select models only)  
4
AC adapter  
5
Modem cable (select models only)  
(optional for setup)  
Primary battery  
Use only the AC adapter provided with the computer or one  
ꢀ  
approved for this computer.  
Unless you use dial-up networking, the modem cable is  
ꢀ  
optional for setup.  
1–2  
Getting Started  
 
         
First-time setup  
Setting up the computer  
Computer setup involves the following tasks:  
1. Inserting the battery into the computer  
2. Connecting the computer to external power  
The battery begins to charge.  
3. Turning on the computer  
4. Setting up the software  
5. Creating recovery discs (recommended)  
Refer to Appendix B, “Backup and recovery,” for  
instructions.  
CAUTION: Reduce the risk of file corruption by observing the following  
Ä
practices during the hardware and software setup procedures:  
Do not unplug the computer from external power.  
Do not shut down the computer or initiate Sleep or Hibernation.  
Getting Started  
1–3  
 
 
First-time setup  
Step 1: Insert the battery  
To insert a primary battery:  
1. Turn the computer upside down on a flat surface, with the  
battery bay toward you.  
2. Slide the battery 1into the battery bay until it is seated.  
The battery release latches 2automatically lock the battery  
into place.  
1–4  
Getting Started  
 
   
First-time setup  
Step 2: Connect the computer to external  
power  
Power cords and AC outlets vary in appearance by region and  
ꢀ  
country.  
To connect the computer to external AC power:  
1. Plug the AC adapter into the power connector 1on the  
computer.  
2. Plug the power cord into the AC adapter 2.  
3. Plug the other end of the power cord into an AC outlet 3.  
Getting Started  
1–5  
 
     
First-time setup  
When the computer receives AC power, the battery begins to  
charge and the battery light (on the front of the computer) turns  
on. When the battery is fully charged, the battery light turns off.  
Leave the computer connected to external power until the battery  
is fully charged and the battery light turns off.  
A partially charged new battery can run the computer after  
ꢀ  
software setup is complete, but battery charge displays will not  
be accurate until the new battery has been fully charged.  
Step 3: Turn on the computer  
To open the computer:  
1. Slide the display release latch 1to the right to release the  
display.  
2. Raise the display 2.  
1–6  
Getting Started  
 
       
First-time setup  
To turn on the computer:  
»
Press the power button 1.  
The power light on the power button 2turns on.  
Getting Started  
1–7  
 
       
First-time setup  
Step 4: Set up the software  
After the computer is turned on, it will go through software setup.  
Follow the on-screen instructions to set up the software. Note the  
following points:  
ꢀꢀ After you respond to the setup prompt, you must complete  
the entire setup process without interruption. Setup time  
varies.  
ꢀꢀ During software setup, the computer may pause periodically  
for several minutes. These normal pauses are indicated by an  
hourglass icon.  
CAUTION: If you are prompted to select an operating system  
Ä
language, choose carefully. On some models, the languages that you  
do not choose are deleted from the system and cannot be restored  
during software setup.  
To register the operating system and the computer during software  
ꢀ  
setup, the computer must be connected by an RJ-45 (network)  
cable to an existing network that has access to the Internet. If you  
do not register during software setup, you can do so at any time  
after software setup is complete. For more information about  
connecting to the Internet, refer to Appendix A, “Connect to the  
Internet from your home,” in this guide.  
Step 5: Create recovery discs  
(recommended)  
You can create a set of recovery discs of your full factory image  
using HP Backup & Recovery Manager. You can use the recovery  
discs to start up (boot) the computer and restore the operating  
system and software programs to factory settings in case of  
system failure or instability.  
Refer to Appendix B, “Backup and recovery,” for detailed  
instructions.  
1–8ꢀꢀ  
Getting Started  
 
     
2ꢀꢀ  
Quick tour  
Identifying required hardware  
Components included with the computer may vary by region  
ꢀ  
and model. The illustrations in this chapter identify the  
standard features included on most computer models.  
Getting Started  
2–1  
 
     
Quick tour  
Top components  
Component  
Component  
1
Power button  
Internal microphone  
9
(select models only)  
2
3
Power lights (2)  
-
q
TouchPad scroll zone  
Info button  
Fingerprint reader  
(select models only)  
(select models only)  
Wireless button  
w
e
r
Right TouchPad button  
Left TouchPad button  
Drive light  
4
5
6
Wireless lights (2)  
Presentation button  
(select models only)  
Volume mute button  
t
y
Battery light  
TouchPad  
7
8
Volume scroll zone  
(select models only)  
2–2  
Getting Started  
 
                               
Quick tour  
Front components  
Component  
Component  
1
Wireless light  
Drive light  
4
5
6
2
3
Power light  
Battery light  
Speakers (2)  
Display release latch  
Getting Started  
2–3  
 
             
Quick tour  
Left-side components  
Component  
Component  
1
2
3
4
Power connector  
Vent  
5
6
7
Audio-in (microphone) jack  
1394 port (select models only)  
PC Card slot  
USB ports (2)  
Audio-out (headphone) jack  
2–4  
Getting Started  
 
               
Quick tour  
Right-side components  
Component  
Component  
1
Media Card Reader  
Optical drive  
3
(select models only)  
2
USB ports (2)  
RJ-11 (modem) jack  
4
(select models only)  
Getting Started  
2–5  
 
         
Quick tour  
Rear components  
Component  
Component  
1
2
Security cable slot  
External monitor port  
3
4
RJ-45 (network) jack  
S-Video-out jack  
(select models only)  
2–6  
Getting Started  
 
         
Quick tour  
Bottom components  
Component  
Component  
1
Bluetooth® compartment  
(select models only)  
Battery release latches (2)  
6
2
Vents (3)  
Docking connector  
(select models only)  
7
3
4
Accessory battery connector  
SIM slot (select models only)  
Memory module compartment  
8
9
WLAN module compartment  
(select models only)  
5
Battery bay  
Hard drive bay  
-
Getting Started  
2–7  
 
                     
Quick tour  
Wireless antennae (select models only)  
Component  
WWAN antenna  
Component  
WLAN antennae (2)  
1
2
(select models only)*  
(select models only)*  
*The antennae are not visible from the outside of the computer. For optimal  
transmission, keep the areas immediately around the antennae free from  
obstructions.  
2–8  
Getting Started  
 
     
3ꢀꢀ  
Next steps  
Protecting the computer  
The information in this section explains how your computer can  
be protected from damage caused by a virus, a security breach,  
a power surge, unsafe operation, or system failure.  
Protecting the computer from viruses  
When you use the computer for e-mail, network, or Internet  
access, you expose it to computer viruses that can disable the  
operating system, applications, or utilities or cause them to  
function abnormally.  
Antivirus software can detect most viruses, destroy them, and in  
most cases, repair any damage they have caused. To provide  
ongoing protection against newly discovered viruses, antivirus  
software must be kept up to date.  
Norton Internet Security is preinstalled on the computer:  
ꢀꢀ Your version of Norton Internet Security includes 60 days of  
free updates. It is strongly recommended that you protect the  
computer against new viruses beyond 60 days by purchasing  
extended update service.  
ꢀꢀ For information about using and updating Norton Internet  
Security and for purchasing extended update service, select  
Start > All Programs > Norton Internet Security > Help  
and Support.  
ꢀꢀ To access Norton Internet Security, select Start > All  
Programs > Norton Internet Security.  
Getting Startedꢀꢀ  
3–1  
 
             
Next steps  
Protecting your system files  
The HP Backup & Recovery Manager provides several ways to  
back up the system and to recover optimal system functionality.  
Refer to Appendix B, “Backup and recovery,” for additional  
information.  
Protecting your privacy  
When you use the computer for e-mail, network, or Internet  
access, it is possible for unauthorized persons to obtain  
information about you or the computer.  
To optimize the computer’s privacy protection features, observe  
these practices:  
ꢀꢀ Keep the operating system and software updated. Many  
software updates contain security enhancements.  
ꢀꢀ Use a firewall. Firewall software monitors incoming traffic on  
the computer to block messages that do not meet specific  
security criteria. Some firewalls also monitor outgoing traffic.  
Protecting the computer from power surges  
To protect the computer from the power surges that may be  
caused by an uncertain power supply or an electrical storm,  
observe these practices:  
ꢀꢀ Plug the computer power cord into an optional, high-quality  
surge protector. Surge protectors are available from most  
computer or electronics retailers.  
ꢀꢀ During an electrical storm, either run the computer on battery  
power or shut down the computer and unplug the power cord.  
ꢀꢀ If applicable to your location, provide surge protection on the  
modem cable that connects the modem to a telephone line.  
Telephone line surge protectors are available from most  
computer or electronic retailers in some regions.  
3–2ꢀꢀ  
Getting Started  
 
           
Next steps  
Using the computer safely  
WARNING: To reduce the risk of electric shock or damage to  
Å
your equipment, observe these practices:  
ꢀꢀ Plug the power cord into an AC outlet that is easily accessible  
at all times.  
ꢀꢀ Disconnect power from the computer by unplugging the power cord  
from the AC outlet (not by unplugging the power cord from  
the computer).  
ꢀꢀ If provided with a 3-pin attachment plug on your power cord, plug  
the cord into a grounded (earthed) 3-pin outlet. Do not disable the  
power cord grounding pin, for example, by attaching a 2-pin  
adapter. The grounding pin is an important safety feature.  
WARNING: To reduce the risk of serious injury, read the Safety and  
Comfort Guide. It describes proper workstation setup and proper  
posture, health, and work habits for computer users. The Safety and  
and in Help and Support. To access the guide in Help and Support,  
select Start > Help and Support > User Guides.  
Å
Getting Startedꢀꢀ  
3–3  
 
   
Next steps  
WARNING: To avoid potential discomfort or burns, do not block  
Å
the air vents or place the computer on your lap for extended periods.  
Also, do not allow the AC adapter to contact the skin for extended  
periods during operation. The computer is designed to run demanding  
applications at full power. As a result of increased power consumption,  
it is normal for the computer and the AC adapter to feel warm or hot  
when used continuously. The computer and the AC adapter comply with  
the user-accessible surface temperature limits defined by the  
International Standard for Safety of Information Technology Equipment  
(IEC 60950).  
WARNING: To reduce potential safety issues, use only the AC adapter  
or battery provided with the computer, a replacement AC adapter or  
battery provided by HP, or a compatible AC adapter or battery  
purchased as an accessory from HP.  
Å
For more safety and regulatory information, and for battery  
disposal information, refer to the Regulatory, Safety and  
Environmental Notices located in Help and Support. To access the  
notices in Help and Support, select Start > Help and Support >  
User Guides.  
3–4  
Getting Started  
 
     
Next steps  
Connecting to a computer network  
The computer may have the following networking capabilities:  
Local area network (LAN)  
Wireless local area network (WLAN)  
Wireless wide area network (WWAN)  
Bluetooth®  
If you plan to connect the computer to a home office LAN or  
WLAN, refer to Help and Support for information on networking.  
If you need assistance to connect to a company LAN or WLAN,  
contact your network administrator.  
The computer display must be open before you can connect to  
ꢀ  
a wireless network.  
For information on activating broadband wireless service, refer  
to the mobile network operator information included with your  
computer.  
If the computer has a Bluetooth device, you can create a personal  
area network (PAN) to connect to other Bluetooth-enabled  
devices, such as computers, telephones, printers, headsets,  
speakers, and cameras. For information on using a Bluetooth  
device, refer to Bluetooth online Help.  
For information on connecting the computer to the Internet,  
refer to Appendix A, “Connect to the Internet from your  
home.”  
Getting Started  
3–5  
 
           
Next steps  
Installing additional hardware and  
software  
Identifying and installing hardware  
To see a list of hardware installed on the computer, follow these  
steps:  
1. Select Start > Computer > System properties.  
2. In the left pane, click Device Manager.  
Windows includes the User Account Control feature to  
improve the security of your computer. You may be prompted  
for your permission or password for tasks such as installing  
applications, running utilities, or changing Windows settings.  
Refer to Windows online Help for more information.  
You can also add hardware or modify your device configurations  
using Device Manager.  
To install additional hardware, such as an optional printer, follow  
the instructions provided by the hardware manufacturer to install  
the device and any required drivers.  
Locating and installing software  
The computer includes software that is provided in the following  
forms:  
ꢀꢀ Preinstalled on your hard drive. To see a list of the  
ready-to-use software preinstalled on the computer, follow  
these steps:  
1. Click Start > All Programs.  
2. Click the program you want to open.  
3–6ꢀꢀ  
Getting Started  
 
     
Next steps  
ꢀꢀ Provided on a CD or DVD. To install a software program  
from a disc, follow these steps:  
1. Insert the disc into your optical drive.  
2. When the installation wizard opens, follow the on-screen  
instructions.  
3. Restart the computer if prompted to do so.  
ꢀꢀ Preloaded software. This is software provided on the hard  
drive but not ready to use. To locate or install preloaded  
software or drivers, follow these steps:  
1. Select Start > All Programs > Software Setup.  
2. Follow the on-screen instructions and select the check box  
next to the software program or driver you want to install.  
For details about using software included with the computer,  
ꢀ  
refer to the software manufacturer’s instructions, which may be  
provided on disc, as online Help files, or on the manufacturer’s  
Web site.  
Updating the software installed on the  
computer  
Most software, including the operating system, is updated  
frequently by the manufacturer or provider. Important updates to  
the software included with the computer may have been released  
since the computer left the factory.  
Getting Startedꢀꢀ  
3–7  
 
   
Next steps  
Some updates may affect the way the computer responds to  
optional software or external devices. Many updates provide  
security enhancements.  
Update the operating system and other software provided on the  
computer as soon as the computer is connected to the Internet.  
»
To access update links for the operating system and other  
software provided on the computer, select Start > Help and  
Support.  
Finding the user guides  
User guides, regulatory and safety notices, and other information  
resources about using the computer are available through Help  
and Support.  
To access the user guides:  
»
Select Start > Help and Support > User Guides.  
Turning off the computer correctly  
Whenever possible, turn off the computer by using the standard  
shutdown procedure:  
1. Save your work and close all open applications.  
2. Shut down the computer through the operating system by  
clicking Start, clicking the arrow next to the Lock button,  
and then clicking Shut Down.  
3–8ꢀꢀ  
Getting Started  
 
       
Next steps  
If you are unable to turn off the computer with these procedures,  
try the following emergency shutdown procedures in the  
sequence provided:  
CAUTION: Using one of the following emergency shutdown  
procedures will result in the loss of unsaved information.  
Ä
ꢀꢀ Press ctrl+alt+delete. Then, in the lower-right corner of the  
screen, click the Power button.  
ꢀꢀ Press and hold the power button for at least 5 seconds.  
ꢀꢀ Disconnect the computer from external power and remove  
the battery.  
Getting Startedꢀꢀ  
3–9  
 
4ꢀꢀ  
Troubleshooting  
Troubleshooting resources  
If you experience computer problems, perform these  
troubleshooting steps in the order provided until the problem is  
resolved:  
ꢀꢀ Refer to “Quick troubleshooting,” the next section in this  
chapter.  
ꢀꢀ Access additional information about the computer and Web  
site links through Help and Support. Select Start > Help and  
Support.  
Although many checkup and repair tools require an  
ꢀ  
Internet connection, other tools can help you fix a problem  
when the computer is offline.  
ꢀꢀ Contact technical support for further assistance.  
Getting Startedꢀꢀ  
4–1  
 
       
Troubleshooting  
Quick troubleshooting  
The computer is unable to start up  
To turn on the computer, press the power button. When the  
computer is turned on, the power light turns on.  
If the computer and the power light are not turned on when you  
press the power button, adequate power may not be available to  
the computer.  
The following suggestions may help you determine why the  
computer will not start up:  
ꢀꢀ If the computer is plugged into an AC outlet, be sure that the  
AC outlet is providing adequate power by plugging another  
electrical device into the outlet.  
ꢀꢀ If the power light on the front of the computer is blinking  
rapidly, replace the AC adapter with one having a higher  
power rating, and then plug the adapter into an AC outlet.  
Use only the AC adapter provided with the computer or  
one approved for this computer.  
ꢀ  
ꢀꢀ If the computer is running on battery power or is plugged into  
an external power source other than an AC outlet, plug the  
computer into an AC outlet using the AC adapter. Be sure the  
power cord and AC adapter connections are secure.  
ꢀꢀ If the computer is running on battery power, try the following  
procedures in the sequence provided:  
ꢀꢀ If the battery light on the front of the computer is blinking,  
the battery has reached a low battery level, which may not  
allow the computer to start up. Plug the computer into an  
AC outlet using the AC adapter, start the computer, and  
allow the battery to charge.  
ꢀꢀ Remove the primary battery and optional accessory  
battery (if applicable) and plug the computer into an AC  
outlet using the AC adapter. If you can turn the computer  
on, one of the batteries may need to be replaced.  
4–2ꢀꢀ  
Getting Started  
 
         
Troubleshooting  
The computer screen is blank  
If the computer is on but the screen is blank: the computer may be  
in the Sleep state or in Hibernation; the computer may not be set  
to display the image on the computer screen; or the display switch  
may not be functioning properly.  
Try the following suggestions to resolve the issue:  
ꢀꢀ To exit Sleep or Hibernation, briefly press the power button.  
Sleep and Hibernation are energy-saving features that can  
turn off the display. Sleep and Hibernation can be initiated by  
the system while the computer is on but not in use, or when  
the computer has reached a low battery level. To change these  
and other power settings, select Start > Control Panel >  
System and Maintenance > Power Options.  
To transfer the image to the computer screen, press fn+f4.  
On most models, when an optional external display device,  
such as a monitor, is connected to the computer, the image  
can be displayed on the computer screen or the external  
display, or on both devices simultaneously. When you press  
fn+f4 repeatedly, the image alternates among the computer  
display, one or more external display devices, and  
simultaneous display on all devices.  
ꢀꢀ Press the display switch on the computer to be sure that it  
moves freely.  
The display switch is normally located on the upper-left  
corner of the keyboard.  
Getting Startedꢀꢀ  
4–3  
 
     
Troubleshooting  
Software is functioning abnormally  
Follow these suggestions if the software becomes unresponsive or  
responds abnormally:  
next to the Lock button, and then clicking Restart.  
If you cannot restart the computer using this procedure, refer  
to the next section, “The computer is turned on but not  
responding.”  
ꢀꢀ Run a virus scan. For information about using the antivirus  
resources on the computer, refer to “Protecting the computer  
from viruses” in Chapter 3, “Next steps.”  
The computer is turned on but not  
responding  
If the computer is turned on, but not responding to software or  
keyboard commands, turn off the computer by using the standard  
shutdown procedure:  
1. Save your work and close all open applications.  
2. Shut down the computer through the operating system by  
clicking Start, clicking the arrow next to the Lock button,  
and then clicking Shut Down.  
4–4ꢀꢀ  
Getting Started  
 
         
Troubleshooting  
If you are unable to shut down the computer with this procedure,  
try the following emergency shutdown procedures in the  
sequence provided:  
CAUTION: Using one of the following emergency shutdown  
procedures will result in the loss of unsaved information.  
Ä
ꢀꢀ Press ctrl+alt+delete. Then, in the lower-right corner of the  
screen, click the Power button.  
ꢀꢀ Press and hold the power button for at least 5 seconds.  
ꢀꢀ Disconnect the computer from external power and remove  
the battery.  
The computer is unusually warm  
It is normal for the computer to feel warm to the touch while it  
is in use. But if the computer feels unusually warm, it may be  
overheating because a vent is blocked.  
If you suspect that the computer is overheating, allow the  
computer to cool to room temperature. Then be sure to keep all  
vents free from obstructions while you are using the computer.  
CAUTION: To prevent overheating, do not obstruct vents. Use the  
Ä
computer only on a hard, flat surface. Do not allow another hard  
surface, such as such as an adjoining printer, or a soft surface, such  
as pillows or thick rugs or clothing, to block airflow.  
The fan in the computer starts up automatically to cool internal  
ꢀ  
components and prevent overheating. It is normal for the  
internal fan to cycle on and off during routine operation.  
Getting Startedꢀꢀ  
4–5  
 
   
Troubleshooting  
An external device is not working  
Follow these suggestions if an external device does not function  
as expected:  
ꢀꢀ Turn on the device as instructed in the device user guide.  
Some devices may not be powered by the computer, and must  
be turned on before the computer is turned on.  
ꢀꢀ Be sure that all device connections are secure.  
ꢀꢀ Be sure that the device is receiving electrical power.  
ꢀꢀ Be sure that the device, especially if it is an older one, is  
compatible with your operating system. For compatibility  
information, refer to the device manufacturer’s Web site.  
ꢀꢀ Be sure that the correct drivers are installed and updated.  
Drivers may be available on a disc included with the device  
or on the device manufacturer’s Web site. For more  
information about updating drivers, select Start > Help and  
Support.  
The WLAN connection is not working  
If a WLAN connection is not working as expected, follow these  
suggestions:  
ꢀꢀ Be sure that the wireless light on the computer is on. If the  
light is off, press the wireless button to turn it on.  
ꢀꢀ Be sure that the computer wireless antennae are free from  
obstructions.  
ꢀꢀ Be sure that the cable or DSL modem and its power cord are  
properly connected, and the lights are on.  
4–6ꢀꢀ  
Getting Started  
 
       
Troubleshooting  
ꢀꢀ If applicable, be sure that the wireless router (access point) is  
turned on and properly connected to the DSL or the cable  
modem.  
ꢀꢀ Disconnect and then reconnect all cables, and turn the power  
off and then back on.  
For information on setting up a home wireless network  
ꢀ  
(English only).  
For information on activating broadband wireless service, refer  
ꢀ  
to the mobile network operator information included with your  
computer.  
Help and Support  
If the preceding questions and solutions did not address your  
problem, access Help and Support by selecting Start > Help and  
Support. Help and Support provides the following assistance:  
ꢀꢀ Information about the computer, such as model and serial  
number, installed software, hardware components, and  
specifications  
ꢀꢀ Answers to questions about using the computer  
ꢀꢀ Product information to help you learn to use the computer  
and operating system features  
ꢀꢀ Updates for the operating system, device drivers, and  
software provided on the computer  
ꢀꢀ Checkups for computer functionality  
ꢀꢀ Automated and interactive troubleshooting, repair solutions,  
and system recovery procedures  
ꢀꢀ Links to community forums of IT experts  
Getting Startedꢀꢀ  
4–7  
 
   
Troubleshooting  
Contacting technical support  
If the computer is connected to the Internet, select Start > Help  
and Support > Contact support to get online help or to access  
the technical support telephone numbers.  
For the fastest possible resolution of your problem, have the  
computer and the following information available when you call  
or e-mail:  
ꢀꢀ Product name located on the display or keyboard.  
ꢀꢀ Serial number (s/n) listed on the service tag.  
ꢀꢀ The service tag label is on the bottom of the computer.  
ꢀꢀ To display the service tag information on the computer  
screen, select Start > Help and Support > System  
Information.  
ꢀꢀ Date the computer was purchased.  
ꢀꢀ Conditions under which the problem occurred.  
ꢀꢀ Error messages that have been displayed.  
ꢀꢀ The manufacturer and model of the printer or other  
accessories connected to the computer.  
ꢀꢀ Operating system version number and registration number.  
To display the operating system version number and  
registration number, select Start > Help and Support >  
System Information. (On some models, the registration  
number may be identified in the Operating System table as  
the Product Id).  
4–8ꢀꢀ  
Getting Started  
 
         
Aꢀꢀ  
Connect to the Internet  
from your home  
The computer includes hardware and software that allows you  
to connect to the Internet. Before you can access the Internet,  
you must choose an Internet service provider (ISP) and choose  
the type of Internet connection you want, such as broadband  
(wired or wireless) or dial-up.  
Internet hardware and software features vary depending on the  
ꢀ  
computer model and your location.  
Choosing an ISP  
You must set up Internet service before you can connect to the  
Internet. The computer includes the New Connection Wizard to  
help you set up a new Internet account or configure the computer  
to use an existing account.  
Getting Started  
A–1  
 
       
Connect to the Internet from your home  
Using the New Connection Wizard  
The New Connection Wizard works under the following  
conditions:  
ꢀꢀ You already have an account with an ISP.  
ꢀꢀ You have a disc from an ISP.  
ꢀꢀ You do not have an Internet account and would like to select  
an ISP from the list provided within the wizard.  
ꢀꢀ You have selected an unlisted ISP and the ISP has provided  
you with such information as a specific IP address and POP3  
and SMTP settings.  
»
To access the New Connection Wizard, select Start > Help  
and Support.  
If you are prompted within the wizard to choose between  
ꢀ  
enabling or disabling the Windows Firewall, choose to enable  
the firewall.  
Choosing the type of Internet  
connection  
You can choose one or more of the following methods to connect  
to the Internet:  
ꢀꢀ Broadband service—High-speed Internet access is provided  
by an ISP through one of the following services:  
Cable modem  
Digital Subscriber Line (DSL)  
Satellite  
Other services  
Broadband service may require additional hardware and/or  
software provided by the ISP.  
A–2ꢀꢀ  
Getting Started  
 
       
Connect to the Internet from your home  
ꢀꢀ WLAN—Internet connection through a WLAN requires  
broadband wired service with an ISP as well as a wireless  
router (purchased separately). To learn about setting up  
wireless access, see the HP Web site at  
ꢀꢀ WWAN—This broadband wireless connection allows your  
computer to stay connected to the Internet over large  
geographic areas while the computer is in motion, such as in  
a car or train. WWAN capability requires an integrated HP  
Broadband Wireless Module (select models only) and service  
from a mobile network operator. For information on  
activating broadband wireless service, refer to the mobile  
network operator information included with your computer or  
(English only).  
ꢀꢀ Dial-upYou can access the Internet by dialing in to a  
service provider using a modem cable connected to the RJ-11  
(modem) jack.  
Getting Startedꢀꢀ  
A–3  
 
Bꢀꢀ  
Backup and recovery  
Creating recovery discs  
After setting up the computer for the first time, be sure to create a  
set of recovery discs of the full factory image. The recovery discs  
are used to start up (boot) the computer and recover the operating  
system and software to factory settings in case of system  
instability or failure.  
Note the following guidelines before creating recovery discs:  
ꢀꢀ You will need high-quality CD-R, DVD-R, or DVD+R  
media (purchased separately).  
Formatted DVD RW discs and DVD RW double-layer  
ꢀ  
discs are not compatible with HP Backup & Recovery  
Manager.  
ꢀꢀ The computer must be connected to AC power during the  
process.  
ꢀꢀ Only one set of recovery discs can be created per computer.  
ꢀꢀ Number each disc before inserting it into the optical drive  
of the computer.  
ꢀꢀ If necessary, you can cancel the disc creation before you  
have finished creating the recovery discs. The next time  
you select Create a set of recovery discs  
(Recommended), you will be prompted to continue the  
disc creation.  
Getting Startedꢀꢀ  
B–1  
 
       
Backup and recovery  
To create a set of recovery discs,:  
1. Select Start > All Programs > HP Backup & Recovery >  
Backup & Recovery Manager.  
2. Click Next.  
3. Click Create a set of recovery discs (Recommended), and  
then click Next.  
4. Follow the on-screen instructions.  
Backing up your information  
You can only recover files that you have previously backed up.  
ꢀ  
HP recommends that you use HP Backup & Recovery Manager  
to create an entire drive backup as soon as you set up your  
computer.  
With HP Backup & Recovery Manager, you can perform the  
following tasks:  
ꢀꢀ Backing up your information regularly to protect your  
important system files  
ꢀꢀ Creating system recovery points that allow you to reverse  
undesirable changes to your computer by restoring the  
computer to an earlier state  
ꢀꢀ Scheduling backups at specific intervals or events  
When to back up  
ꢀꢀ On a regularly scheduled basis  
Set reminders to back up your information periodically.  
ꢀꢀ Before the computer is repaired or restored  
ꢀꢀ Before you add or modify hardware or software  
B–2ꢀꢀ  
Getting Started  
 
   
Backup and recovery  
Back up suggestions  
ꢀꢀ Create a set of recovery discs using HP Backup & Recovery  
Manager.  
ꢀꢀ Create system recovery points using HP Backup & Recovery  
Manager, and periodically copy them to disc.  
ꢀꢀ Store personal files in the Documents folder and back up  
these folders periodically.  
ꢀꢀ Back up templates stored in their associated programs.  
ꢀꢀ Save customized settings in a window, toolbar, or menu bar  
by taking a screen shot of your settings.  
The screen shot can be a time saver if you have to reset your  
preferences.  
To copy the screen and paste it into a word-processing  
document:  
1. Display the screen.  
2. Copy the screen.  
To copy only the active window, press alt+fn+prt sc.  
To copy the entire screen, press fn+prt sc.  
3. Open a word-processing document, and then select Edit >  
Paste.  
Before you can perform backup and recovery procedures, the  
ꢀ  
computer must be connected to external power.  
Drivers, utilities, and applications installed by HP can be  
ꢀ  
copied to a CD or to a DVD using HP Backup & Recovery  
Manager.  
Getting Startedꢀꢀ  
B–3  
 
 
Backup and recovery  
Backing up specific files or folders  
You can back up specific files or folders to the recovery partition  
on the hard drive, to an optional external hard drive, or to optical  
discs (CDs or DVDs).  
This process will take several minutes, depending on the file  
ꢀ  
size and the speed of the computer.  
To back up specific files or folders:  
1. Select Start > All Programs > HP Backup & Recovery >  
Backup & Recovery Manager.  
2. Click Next.  
3. Click Create or manage backups, and then click Next.  
4. Click Back up user created files and folders and then  
click Next.  
5. Follow the on-screen instructions.  
Backing up the entire hard drive  
When you perform a complete backup of the hard drive, you are  
saving the full factory image, including the Windows operating  
system, software applications, and all personal files and folders.  
A copy of the entire hard drive image can be stored on another  
ꢀ  
hard drive, on a network drive, or on recovery discs that you  
create.  
This process may take over an hour, depending on your  
ꢀ  
computer speed and the amount of data being stored.  
B–4  
Getting Started  
 
   
Backup and recovery  
To back up your entire hard drive:  
1. Select Start > All Programs > HP Backup & Recovery >  
Backup & Recovery Manager.  
2. Click Next.  
3. Click Create or manage backups, and then click Next.  
4. Click Create or manage Entire Drive Backups, and then  
click Next.  
5. Follow the on-screen instructions.  
Creating recovery points  
When you back up modifications since your last backup, you are  
creating system recovery points. This allows you to save a  
snapshot of your hard drive at a specific point in time. You can  
then recover back to that point if you want to reverse subsequent  
changes made to your system.  
The first system recovery point, a snapshot of the entire image,  
ꢀ  
is automatically created the first time you perform a backup.  
Subsequent recovery points make a copy of changes made after  
that time.  
HP recommends that you create recovery points at the following  
times:  
Before you add or extensively modify software or hardware  
Periodically, whenever the system is performing optimally  
Recovering to an earlier recovery point does not affect data  
ꢀ  
files or e-mails created since that recovery point.  
Getting Started  
B–5  
 
 
Backup and recovery  
To create a system recovery point:  
1. Select Start > All Programs > HP Backup & Recovery >  
Backup & Recovery Manager.  
2. Click Next.  
3. Click Create or manage backups, and then click Next.  
4. Click Create or manage Recovery Points, and then  
click Next.  
5. Follow the on-screen instructions.  
Scheduling backups  
Use HP Backup Scheduler to schedule backups for the entire  
system, for recovery points, or for specific files and folders. With  
this tool, you can schedule backups at specific intervals (daily,  
weekly or monthly) or at specific events, such as at system restart  
or when you dock to an optional docking station (select models  
only).  
To schedule backups:  
1. Select Start > All Programs > HP Backup & Recovery >  
HP Backup Scheduler.  
2. Follow the on-screen instructions.  
B–6  
Getting Started  
 
 
Backup and recovery  
Performing a recoveryꢀꢀ  
You can only recover files that you have previously backed up.  
ꢀ  
HP recommends that you use HP Backup & Recovery Manager  
to create an entire drive backup as soon as you set up your  
computer.  
HP Backup & Recovery Manager helps you with the following  
tasks for safeguarding your information and restoring it in case of  
a system failure:  
ꢀꢀ Recovering important files—This feature helps you reinstall  
important files without performing a full system recovery.  
ꢀꢀ Performing a full system recovery—With HP Backup &  
Recovery Manager, you can recover your full factory image if  
you experience system failure or instability. HP Backup &  
Recovery Manager works from a dedicated recovery partition  
on the hard drive or from recovery discs you create.  
Performing a recovery from the recovery  
discs  
To perform a recovery from the recovery discs, follow these  
steps:  
1. Back up all personal files.  
2. Insert the first recovery disc into the optical drive and restart  
the computer.  
3. Follow the on-screen instructions.  
Getting Startedꢀꢀ  
B–7  
 
   
Backup and recovery  
Performing a recovery from the hard drive  
There are 2 ways to initiate a recovery from the hard drive:  
From within Windows  
From the recovery partition  
Initiating a recovery in Windows  
To initiate a recovery in Windows, follow these steps:  
1. Back up all personal files.  
2. Select Start > All Programs > HP Backup & Recovery >  
Backup & Recovery Manager.  
3. Click Next.  
4. Click Perform a recovery, and then click Next.  
5. Follow the on-screen instructions.  
Initiating a recovery from the hard drive  
recovery partition  
To initiate a recovery from the hard drive recovery partition,  
follow these steps:  
1. Back up all personal files.  
2. Restart the computer, and then press f11 before the Windows  
operating system loads.  
3. Click a recovery option, and then click Next.  
4. Follow the on-screen instructions.  
B–8  
Getting Started  
 
 
C
Specifications  
Operating environment  
The operating environment information in the following table  
may be helpful if you plan to use or transport the computer in  
extreme environments.  
Factor  
Metric  
U.S.  
Temperature  
Operating (not writing to optical disc) 0°C to 35°C  
32°F to 95°F  
41°F to 95°F  
-4°F to 140°F  
Operating (writing to optical disc)  
Nonoperating  
5°C to 35°C  
-20°C to 60°C  
Relative humidity (noncondensing)  
Operating  
10% to 90%  
5% to 95%  
10% to 90%  
5% to 95%  
Nonoperating  
Maximum altitude (unpressurized)  
Operating (14.7 to 10.1 psia*)  
Nonoperating (14.7 to 4.4 psia*)  
-15 m to 3,048 m  
-50 ft to 10,000 ft  
-15 m to 12,192 m -50 ft to 40,000 ft  
*Pounds per square inch absolute (psia) is a unit of measurement for altitude.  
Getting Started  
C–1  
 
             
Specifications  
Rated input power  
The power information in this section may be helpful if you plan  
to travel internationally with the computer.  
The computer operates on DC power, which can be supplied by  
an AC or a DC power source. Although the computer can be  
powered from a standalone DC power source, it should be  
powered only with an AC adapter or a DC power source supplied  
and approved by HP for use with this computer.  
The computer is capable of accepting DC power within the  
following specifications.  
Input power  
Rating  
Operating voltage  
Operating current  
18.5 V dc @ 3.5 A - 65 W  
3.5 A  
This product is designed for IT power systems in Norway with  
phase-to-phase voltage not exceeding 240 V rms.  
C–2  
Getting Started  
 
     
Index  
1394 port, identifying 2–4  
Bluetooth 3–5  
Bluetooth compartment,  
identifying 2–7  
buttons  
A
AC adapter  
connecting 1–5  
identifying 1–2  
info 2–2  
power 1–7, 2–2  
presentation 2–2  
TouchPad 2–2  
volume mute 2–2  
accessory battery connector,  
identifying 2–7  
altitude specifications C–1  
antivirus software 4–4  
audio-in (microphone) jack,  
identifying 2–4  
C
audio-out (headphone) jack,  
identifying 2–4  
cables and cords, power 4–2  
compartments  
Bluetooth 2–7  
memory module 2–7  
WLAN 2–7  
B
battery  
charging 1–6  
indentifying 1–2  
inserting 1–4  
battery bay, identifying 2–7  
battery light  
behavior 1–6  
identifying 2–2, 2–3  
battery release latch,  
identifying 2–7  
bays  
computer  
turn off 3–8  
turn on 1–6  
computer viruses 4–4  
connecting the computer to  
external power 1–5  
connecting to a computer  
network 3–5  
battery 2–7  
hard drive 2–7  
Getting Started  
Index–1  
 
 
Index  
connectors  
accessory battery 2–7  
docking 2–7  
power 2–4  
country-specific modem  
adapter 1–2  
I
image, switching among  
inserting the battery 1–4  
identifying 2–2  
D
devices, external,  
troubleshooting 4–6  
display release latch,  
identifying 2–3  
J
jacks  
display, switching image 4–3  
2–7  
drive light, identifying 2–2,  
2–3  
audio-out (headphone) 2–4  
RJ-45 (network) jack 2–6  
E
L
environmental specifications  
C–1  
labels, service tag 4–8  
external devices,  
troubleshooting 4–6  
external monitor port,  
identifying 2–6  
battery release 2–7  
display release 2–3  
lights  
power 1–7, 2–2, 2–3  
wireless 2–2, 2–3  
locating user guides 3–8  
F
fingerprint reader, identifying  
2–2  
firewalls 3–2  
H
M
hard drive bay, identifying 2–7  
Help and Support 4–7  
Hibernation 4–3  
Media Card Reader,  
identifying 2–5  
memorymodulecompartment,  
identifying 2–7  
humidity specifications C–1  
Index–2  
Getting Started  
 
Index  
modem  
setting up Internet service  
power cord  
connecting 1–5  
A–2  
identifying 1–2  
surge protection 3–2  
modem cable 1–2  
monitor, external 4–3, 4–6  
power light 1–7, 4–2  
power lights, identifying 2–2,  
2–3  
power surge 3–2  
identifying 2–2  
N
network jack 2–6  
network, connecting computer  
to 3–5  
New Connection Wizard A–2  
Product Id 4–8  
R
O
specifications C–2  
system 4–8  
operating environment  
specifications C–1  
operating system, version  
number 4–8  
3–4  
ronmental Notices 3–4  
RJ-11 (modem) jack,  
optical drive, identifying 2–5  
overheating, computer 3–4,  
4–5  
P
PC Card slot, identifying 2–4  
ports  
RJ-45 (network) jack,  
1394 2–4  
external monitor 2–6  
USB 2–4, 2–5  
power  
S
Safety and Comfort Guide 3–3  
scroll zone, TouchPad 2–2  
serial number, computer 4–8  
service tag 4–8  
running the computer on  
battery 1–6  
turning on computer 1–7,  
4–2  
seurity cable slot, identifying  
2–6  
SIM slot, identifying 2–7  
Sleep 4–3  
power button, identifying 2–2  
power connector  
identifying 2–4  
using 1–5  
slot, SIM 2–7  
Getting Started  
Index–3  
 
Index  
software  
antivirus 3–1  
turning on computer 1–6, 4–2  
setup 1–8  
updates 3–7  
updates, software 3–7  
2–5  
speakers, identifying 2–3  
specifications  
operating environment C–1  
rated input power C–2  
S-Video-out jack, identifying  
2–6  
user guides 3–8  
V
vents  
identifying 2–4, 2–7  
viruses  
antivirus software 3–1  
identifying 2–2  
identifying 2–2  
T
technical support 4–8  
temperature  
safety considerations 3–4  
specifications C–1  
troubleshooting 4–5  
TouchPad buttons, identifying  
2–2  
TouchPad, identifying 2–2  
TouchPad scroll zone,  
identifying 2–2  
W
2–2  
traveling with computer C–2  
troubleshooting  
2–2, 2–3  
network) 3–5  
display problems 4–3  
external device problems  
4–6  
2–8  
Hibernation or Sleep  
problems 4–3  
WLAN module compartment  
2–7  
overheating problems 4–5  
resources 4–1  
WWAN (wireless wide area  
network) 3–5  
WWAN antenna 2–8  
software problems 4–4  
virus problems 4–4  
wireless network problems  
4–6  
Index–4  
Getting Started  
 

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