GE Monogram Refrigerator ZIFI240 User Manual

Owner’s  
Manual  
Fresh-Food  
Refrigerator  
ZIFI240  
ZIFS240  
monogram.com  
 
Consumer Information  
Fresh-Food Refrigerator  
The warranty does not cover damage  
caused after delivery.  
Immediately contact the dealer (or builder)  
that sold you the fresh-food refrigerator.  
If you  
received a  
damaged  
appliance  
Before you request service, check the  
Problem Solver in the back of this manual.  
It lists causes of minor operating problems  
that you can correct yourself.  
Save time  
& money  
Before using, be sure all packing materials  
and tape have been removed.  
new appliances is an application of  
household liquid detergent. Apply with  
a soft cloth and allow to soak. Wipe dry  
and then apply an appliance polish to  
thoroughly clean and protect the surface.  
Remove  
packaging  
To assure no damage is done to the finish  
of the product, the safest way to remove  
the adhesive left from packaging tape on  
To obtain service, see the Consumer  
For customers in Canada:  
If you  
need  
service  
Services page in the back of this manual.  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased.  
In most cases, this will solve the problem.  
We are proud of our service and want you  
to be pleased. If for some reason you are  
not happy with the service you receive,  
here are steps to follow for further help.  
NEXT, if you are still not pleased, write  
all the details—including your phone  
number to:  
For customers in the USA:  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased.  
In most cases, this will solve the problem.  
Manager, Consumer Relations  
Mabe Canada Inc.  
1 Factory Lane, Suite 310  
Moncton, N.B. E1C 9M3  
NEXT, if you are still not pleased, write  
all the details—including your phone  
number—to:  
Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
• Promptly inspect your new Monogram  
fresh-food refrigerator. If it has been  
damaged, contact the Installer or Dealer  
immediately.  
• Test the door swing. Carefully open and  
close the door. The door should not rub  
or catch on adjacent cabinetry. Notify  
the installer if the door makes contact  
with cabinetry.  
After  
installation  
is completed  
• This fresh-food refrigerator must be  
properly leveled to ensure correct door  
alignment and door closure. Contact the  
Installer if the unit is not level.  
Please Contact the Installer or Dealer if  
you experience any of these problems.  
Your custom panel (ZIFI240 model only)  
fresh-food refrigerator is shipped with  
two toekicks, a stainless steel and a black  
toekick. For shipping purposes, one of the  
• The unit should be centered in the  
opening. In a standard 24opening, the  
front face of the Stainless Steel door will  
be flush with adjacent cabinetry. The front toekicks will be secured to the back of the  
face of the Custom Panel door should  
be 134forward of adjacent cabinetry.  
Contact the installer if clearance is not  
correct.  
unit and the second will be installed on  
the unit. Keep the unused toekick and  
other unused or removed parts for possible  
future use.  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
READ AND SAVE THESE INSTRUCTIONS  
Keep fingers out of the “pinch point”  
areas: clearances between the door  
and between the door and cabinet are  
necessarily small. Be careful closing  
the door when children are in the area.  
wWARNING—When using this  
appliance, always exercise basic safety  
precautions, including the following:  
Use this appliance only for its intended  
purpose as described in this Owner’s  
Manual.  
Unplug your fresh-food refrigerator  
before cleaning or making repairs.  
NOTE: We strongly recommend that  
any servicing be performed by a qualified  
individual.  
This fresh-food refrigerator must be  
properly installed in accordance with the  
Installation Instructions before it is used.  
Do not allow children to climb, stand  
or hang on the shelves in the fresh-food  
refrigerator. They could damage the  
fresh-food refrigerator and seriously  
injure themselves.  
Before replacing a burned-out light bulb,  
the fresh-food refrigerator should be  
turned OFF or unplugged in order to  
avoid contact with a live wire filament.  
(A burned-out light bulb may break  
when being replaced.)  
Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
wDANGER: RISK OF CHILD ENTRAPMENT  
Child entrapment and suffocation  
Before You Throw Away Your Old  
are not problems of the past. Junked or  
abandoned refrigeration products are  
still dangerous…even if they will sit for  
“just a few days.” If you are getting rid of  
your old appliance, please follow these  
instructions to help prevent accidents.  
Refrigeration Product:  
Take off the doors.  
Leave the shelves in place so that children  
may not easily climb inside.  
REFRIGERANTS  
All refrigeration products contain  
If you are getting rid of an old refrigeration  
product, check with the company handling  
the disposal about what to do.  
refrigerants, which under federal law must  
be removed prior to product disposal.  
4
 
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ  
LIRE ET CONSERVER CES INSTRUCTIONS  
• Éloignez les doigts des parties du  
wAVERTISSEMENT—  
Lorsque vous utilisez l’appareil, observez  
toujours certaines précautions de base,  
notamment :  
réfrigérateur où l’on peut facilement  
se pincer : les espaces entre les portes et entre  
les portes et les placards sont toujours étroits.  
Soyez prudent lorsque vous fermez les portes  
de l’appareil en présence des enfants.  
• N’utilisez l’appareil que pour son usage  
prévu, comme décrit dans le présent manuel.  
• Débranchez votre réfrigérateur pour  
denrées fraîches avant de le nettoyer  
et de le réparer. REMARQUE : Nous vous  
recommandons vivement de confier toute  
réparation à un technicien qualifié.  
• Installez le réfrigérateur pour denrées  
fraîches conformément aux directives  
d’installation avant de l’utiliser.  
• Ne laissez pas les enfants grimper, s’asseoir,  
se tenir debout ni se pendre aux clayettes  
du réfrigérateur pour denrées fraîches. Ils  
pourraient endommager le réfrigérateur pour  
denrées fraîches et se blesser gravement.  
• Avant de remplacer une ampoule grillée,  
le réfrigérateur pour denrées fraîches doit être  
débranché afin d’éviter tout contact avec  
un fil sous tension. (Une ampoule grillée  
peut se briser pendant l’opération).  
• N’entreposez et n’utilisez pas d’essence ou  
autres vapeurs et liquides inflammables à  
proximité de cet appareil ou de tout autre  
appareil électroménager.  
wDANGER! RISQUES POUR LES ENFANTS  
Les enfants pris au piège ou morts  
d’asphyxie sont toujours d’actualité.  
Avant de vous débarasser de votre vieux  
appareil de réfrigération :  
Les appareils de réfrigération abandonés  
sont toujours aussi dangereux, même  
si on n’attend que “quelque jours” pour  
s’en débarasser. Si vous ne gardez pas votre  
ancien appareil, veuillez suivre les directives  
ci-dessous afin de prévenir les accidents.  
Démontez les portes.  
Laissez les clayettes en place afin  
d’empêcher les enfants de grimper  
à l’intérieur.  
RÉFRIGÉRANTS  
Tous les appareils de réfrigération  
contiennent des refrigerants qui,  
conformément aux lois fédérales,  
doivent être enlevés avant toute  
élimination de l’appareil.  
Si vous vous débarrassez de vieux  
appareils de réfrigération, vérifiez,  
auprès de la société qui s’occupe de  
leur élimination, ce que vous devez faire.  
5
 
IMPORTANT SAFETY INSTRUCTIONS  
HOW TO CONNECT ELECTRICITY  
Do not, under any circumstances, cut  
or remove the third (ground) prong from  
the power cord. For personal safety, this  
appliance must be properly grounded.  
DO NOT USE AN ADAPTER  
PLUG TO CONNECT THE  
FRESH-FOOD REFRIGERATOR  
TO A 2-PRONG OUTLET.  
The power cord of this appliance is equipped  
with a 3-prong (grounding) plug which mates  
with a standard 3-prong (grounding) wall outlet  
to minimize the possibility of electric shock  
hazard from this appliance.  
DO NOT USE AN EXTENSION  
CORD WITH THIS APPLIANCE.  
Never unplug an appliance by pulling on  
the power cord. Always grip the plug firmly  
and pull straight out from the outlet.  
Have the wall outlet and circuit checked  
by a qualified electrician to make sure  
the outlet is properly grounded.  
Repair or replace immediately all power  
cords that have become frayed or otherwise  
damaged. Do not use a cord that shows  
cracks or abrasion damage along its length  
or at either end.  
Where a standard 2-prong wall outlet  
is encountered, it is your personal  
responsibility and obligation to have  
it replaced with a properly grounded  
3-prong wall outlet.  
When moving the appliance, be careful  
not to roll over or damage the power cord.  
Use of a GFI (Ground Fault Interrupter)  
is not recommended for the fresh-food  
refrigerator.  
The appliance should always be plugged  
into its own individual electrical outlet which  
has a voltage rating that matches the rating  
plate. This provides the best performance  
and also prevents overloading house wiring  
circuits which could cause a fire hazard from  
overheated wires.  
SAVE THESE INSTRUCTIONS  
6
 
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ  
RACCORDEMENT ÉLECTRIQUE  
Ne coupez ni retirez en aucun cas  
la troisième broche (mise à la terre)  
de la fiche du cordon d’alimentation.  
Pour votre sécurité, cet appareil doit  
être correctement mis à la terre.  
N’UTILISEZ JAMAIS  
UNE PRISE À ADAPTATEUR  
POUR LE RÉFRIGÉRATEUR  
POUR DENRÉES FRAÎCHES  
À UNE PRISE BIPOLAIRE.  
Le cordon d’alimentation de cet appareil  
est muni d’une fiche à 3 broches (mise à la  
terre) qui se branche dans une prise mural  
ordinaire à 3 alvéoles (mise à la terre) pour  
réduire au minimum les risques du chocs  
électriques.  
N’UTILISEZ JAMAIS DE  
RALLONGE AVEC CET  
APPAREIL.  
Ne débranchez jamais l’appareil  
en tirant le cordon d’alimentation. Saisissez  
fermement la fiche du cordon et tirez droit  
pour la retirer de la prise.  
Faites examiner la prise de courant et  
le circuit par un électricien qualifié pour vous  
assurer que la prise est correctement mise  
à la terre.  
Réparez ou remplacez immédiatement tout  
cordon effiloché ou endommagé. N’utilisez  
pas un cordon fendillé ou présentant  
des signes d’usure.  
Si la prise murale est du type standard  
à 2 alvéoles, il vous incombe de la faire  
remplacer par une prise à 3 alvéoles  
correctement mise à la terre.  
Lorsque vous déplacez l’appareil, faites  
attention de ne pas la faire rouler sur  
le cordon d’alimentation afin de ne pas  
l’endommager.  
L’appareil doit toujours être branché dans  
sa propre prise de courant, dont la tension  
nominale est identique à celle indiquée sur  
la plaque signalétique.  
L’utilisation d’un disjoncteur de fuite à la terre  
est recommandée pour le réfrigérateur pour  
denrées fraîches.  
Cette précaution est recommandée pour  
garantir un rendement optimum et éviter  
une surcharge des circuits électriques de  
la résidence, ce qui pourrait créer un risque  
d’incendie par surschauffe des fils.  
CONSERVEZ CES DIRECTIVES  
7
 
Controls and Features  
Fresh-Food Refrigerator  
The temperature display shows the actual  
temperature of the fresh-food refrigerator.  
The actual temperature may vary slightly  
from the set temperature based on factors  
such as door openings, amount of food and  
room temperature.  
Temperature  
control  
To change the temperature setting,  
press the WARMER or COLDER pads until  
you reach the desired set temperature.  
After 5 seconds, the display will return  
to the actual temperature.  
Temperature Settings  
Minimum: 34°F (1.1°C)  
Maximum: 45°F (7.2°C)  
After making adjustments, allow 12 to 24  
hours for the fresh-food refrigerator to  
reach the temperature you have set and  
before making any further adjustments.  
This child control lockout feature prevents  
unwanted changes to your temperature  
settings.  
After the desired temperature is set, the  
temperature can be locked. To lock, press  
both the + and pads at the same time for  
five seconds. To unlock, press both + and –  
pads for five seconds.  
Child control  
lockout  
This pad stops cooling in the fresh-food  
refrigerator, turns off the temperature  
controls and removes power to the light  
circuit.  
Unit ON/OFF  
Press this pad for a minimum of 3 seconds  
to turn the fresh-food refrigerator on or off  
or unplug the unit for long vacations or  
absences, or when cleaning the unit or  
changing the light bulb.  
The interior fan is located in the rear  
wall of the fresh-food refrigerator and  
is designed to run continuously to help  
maintain the proper cooling temperature.  
The interior fan will only turn off when  
the door is opened.  
Interior fan  
8
 
Controls and Features  
Fresh-Food Refrigerator  
Tempered glass shelves in the fresh-food  
To replace a shelf, open the door  
Glass  
shelves  
refrigerator are removable for easy cleaning completely to avoid potential damage  
or for storing larger items.  
to the gasket. Tilt the shelf to one side  
at an angle and slide toward the back  
wall, placing one side onto the shelf  
support. Place the other side onto the  
opposite shelf support. Ensure rear locking  
tabs are engaged. When installed properly,  
the shelf will not slide forward when gently  
pulled.  
To remove a shelf, open the door  
completely to avoid potential damage to  
the gasket. Lift up on the back of the shelf  
slightly. Tilt the shelf to one side at an angle  
while pulling forward.  
Appearance may vary  
To remove, lift up on the back of the shelf  
Tilt the shelf at an angle while removing  
or replacing  
Place in slots when replacing the shelf  
QuickSpace™  
Shelf  
Step 1  
This shelf splits in half and slides under itself  
for storage of tall items on the shelf below.  
Step 1: Lift the back edge of the front half  
of the shelf.  
Step 2  
Step 2: Pull slightly forward.  
Step 3: Lower the back edge of the front half  
of the shelf while sliding it underneath the  
back half.  
The entire Quick Space shelf can be removed  
and replaced (see Glass Shelves section).  
Step 3  
Do not block the thermistor, located  
on the right hand side, just above the third  
shelf of the fresh-food refrigerator. Blocking  
the thermistor could impair the air  
Loading  
tips and  
suggestions  
circulation and temperature control.  
9
 
Controls and Features  
Fresh-Food Refrigerator  
The full extension vegetable pan provides  
constant high humidity levels required to  
store most fruits and vegetables.  
Vegetable  
pan  
How long produce can be stored will depend  
upon the type of food and its condition  
when placed in the pan.  
Unlike many refrigerators, the pan may  
be removed with the door at a 90° angle.  
This allows you to clean the vegetable pan  
easier. The vegetable pan is dishwasher safe,  
top rack only.  
2. Lift back up  
and out.  
To remove the pan from the wire holder:  
1. Pull the pan out to the STOP position.  
2. Lift the front of the pan up and out of  
the wire holder.  
3. Lift the back of the pan up and out.  
1. Lift front  
up and out.  
To replace a pan in the wire holder:  
1. Place the back of the pan in the wire  
holder, making sure the wire holder fits  
into the grooves on the back of the pan.  
2. Lower the front of the pan into the wire  
holder.  
3. Press firmly on the top of the pan to snap  
it into the wire holder.  
10  
 
Care and Cleaning  
Fresh-Food Refrigerator  
Turn the fresh-food refrigerator OFF or unplug the unit before cleaning.  
Turn the fresh-food refrigerator OFF by pressing the button on the control panel  
a minimum of 3 seconds until the light turns off.  
For your  
safety  
The vinyl gasket may be cleaned with mild  
soap and water, a baking soda solution or  
a mild scouring powder. Rinse well.  
After cleaning the door gasket, apply a thin  
layer of paraffin wax or petroleum jelly to  
the door gasket at the hinge side. This helps  
keep the gasket from sticking and bending  
out of shape.  
Door gasket  
Turn the fresh-food unit OFF before  
replacing the light bulb.  
To remove the light shield, push in the tab  
on the left side of the shield and lower it.  
Replace with a 15 watt appliance bulb.  
Light bulb  
replacement  
If the power fails, open the door as  
infrequently as possible to maintain  
the temperature.  
Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
In the event  
of a power  
failure  
For long vacations or absences, remove  
food and turn the fresh-food refrigerator  
OFF. Clean the interior (see Cleaning the  
Inside section).  
For shorter vacations, remove perishable  
foods and leave controls at regular settings.  
However, if the room temperature is  
expected to drop below 60°F (16°C), follow  
the same instructions as for long vacations.  
Preparing  
for vacation  
Secure all loose items such as shelves and  
the vegetable pan by taping them securely  
in place to prevent damage.  
Be sure the fresh-food refrigerator stays  
in an upright position during moving.  
Preparing  
to move  
11  
 
Care and Cleaning  
Fresh-Food Refrigerator  
Turn the fresh-food refrigerator OFF or unplug the unit before cleaning.  
Turn the fresh-food refrigerator OFF by pressing the button on the control panel  
a minimum of 3 seconds until the light turns off.  
For your  
safety  
Door handles and trim—Clean with a cloth  
dampened with soapy water. Dry with a soft  
cloth.  
Stainless Steel—Regularly clean and polish  
the stainless steel exterior and handle with a  
commercially available stainless steel cleaner  
such as Stainless Steel Magicto preserve  
and protect the fine finish. Stainless Steel  
magic is available through GE Parts and  
Accessories, 800.626.2002 or monogram.com.  
Order part number WX10X15.  
Cleaning  
the outside  
Keep the outside clean. Wipe with a clean  
cloth lightly dampened with mild liquid dish  
detergent. Dry with a clean, soft cloth.  
Do not wipe the refrigerator with a soiled  
dish cloth or wet towel. These may leave  
a residue that can damage the finish. Do  
not use scouring pads, powdered cleaners,  
bleach or cleaners containing bleach because  
these products can scratch and damage  
the finish.  
To avoid scratching the fine finish of the  
stainless steel, wipe in the same direction  
as the grain when polishing or cleaning  
any stainless steel surface. The grain on  
the fresh-food refrigerator door runs  
top to bottom.  
Do not use appliance wax or polish on the  
stainless steel.  
Unplug the fresh-food refrigerator before  
Other parts of the fresh-food refrigerator—  
Cleaning  
the inside  
cleaning. If this is not practical, turn the unit including the door gaskets, vegetable pan and  
OFF and wring excess moisture out of the  
cloth or sponge when cleaning around lights  
or controls.  
glass shelves—can be cleaned the same way.  
Avoid cleaning cold glass shelves with hot  
water because the extreme temperature  
difference may cause them to break. Handle  
glass shelves carefully. Rough handling of  
tempered glass can cause it to shatter.  
Use warm water and baking soda solution—  
about a tablespoon (15 ml) of baking soda  
to a quart (1 liter) of water. This both cleans  
and neutralizes odors. Thoroughly rinse and  
wipe dry.  
Appearance may vary  
Drain hole  
Periodically check the drain hole and  
channel for any debris. If the drain is blocked,  
condensation will not drain properly.  
Drain hole  
To check and clean the drain hole, remove  
the bottom two glass shelves. Sweep a damp  
cloth along the channel in the back of the  
fresh-food refrigerator. Use a finger to  
sweep away any debris from the  
drain hole.  
12  
 
The Problem Solver  
Fresh-Food Refrigerator  
Newer appliances sound different from older appliances. Modern appliances have more  
features and use newer technology.  
Normal  
operating  
sounds  
Do you hear what I hear? These sounds are normal.  
HUMMM...  
WHOOSH...  
The new high efficiency compressor  
may run faster and longer than your  
old appliance and you may hear a high-  
pitched hum or pulsating sounds while  
it is operating.  
You may hear the fans spinning at  
high speeds. This happens when the  
appliance is first plugged in, when the  
door is opened frequently or when a large  
amount of food is added to the appliance.  
The fans help maintain desired  
Sometimes the appliance runs for an  
extended period, especially when the  
doors are opened frequently.  
temperatures.  
If the door is open for over 3 minutes,  
you may hear the fans come on in order  
to cool the light bulbs.  
You may hear a whooshing sound when  
the doors close. This is due to pressure  
equalizing within the appliance.  
The fans change speeds in order to provide  
optimal cooling and energy savings.  
The cabinet fan runs continuously except  
when the door is opened.  
CLICKS, POPS,  
WATER SOUNDS  
CRACKS and CHIRPS  
You may hear cracking or popping  
sounds when the appliance is first plugged  
in. This happens as the appliance cools to  
the correct temperature.  
The flow of refrigerant through the freezer  
cooling coils may make a gurgling noise  
like boiling water.  
The electronic control board may cause  
a clicking sound when relays activate to  
control appliance components.  
Water dropping on the defrost heater can  
cause a sizzling, popping or buzzing sound  
during the defrost cycle.  
Expansion and contraction of cooling coils  
during and after defrost can cause  
cracking or popping sounds.  
A water dripping noise may occur during  
the defrost cycle as ice melts from the  
evaporator and flows into the drain pan.  
Closing the door may cause a gurgling  
sound due to pressure equalization.  
13  
 
The Problem Solver  
Fresh-Food Refrigerator  
PROBLEM  
POSSIBLE CAUSE  
Questions?  
Use this  
problem  
solver!  
APPLIANCE  
DOES NOT OPERATE  
• Appliance may be in defrost cycle when compressor motor does not  
operate for about 30 minutes.  
• Appliance is so quiet, that most of the time you will hear low or no  
operating noise.  
• Controls are set to OFF. Press ON/OFF button on control panel  
for a minimum of 3 seconds.  
• If interior light is not on, appliance may not be plugged in  
at wall outlet. Push the plug completely into the wall outlet.  
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset  
the breaker.  
• The appliance is in showroom mode. Unplug it and plug it back in.  
• Adjust the leveling legs as shown in the Installation Instructions.  
VIBRATION OR  
RATTLING (Slight  
vibration is normal.)  
COMPRESSOR  
• Normal when appliance is first plugged in. Wait 24 hours for the  
appliance to completely cool down.  
MOTOR OPERATES  
FOR LONG PERIODS  
OR CYCLES ON AND  
OFF FREQUENTLY  
• Often occurs when large amounts of food are placed in appliance.  
This is normal.  
• Door left open or package holding door open.  
• Hot weather or frequent door openings. This is normal.  
• Temperature control set at the coldest setting.  
See Temperature Control.  
FRESH FOOD  
COMPARTMENT  
TOO WARM  
• Temperature control not set cold enough.  
See Temperature Control. Allow 12 to 24 hours for temperature to  
change.  
• Warm weather or frequent door openings.  
• Door left open for long time.  
• Package may be holding door open.  
• Thermistor may be blocked, which can affect the overall temperature.  
The thermistor is located on the right hand side just above the  
third shelf.  
FROST OR ICE  
CRYSTALS ON  
REAR WALL  
• Too frequent or too long door openings.  
• Thermistor may be blocked, which can affect the overall temperature.  
The thermistor is located on the right hand side just above the  
third shelf.  
14  
 
The Problem Solver  
Fresh-Food Refrigerator  
PROBLEM  
POSSIBLE CAUSE  
Questions?  
Use this  
problem  
solver!  
APPLIANCE  
HAS ODOR  
• Interior needs cleaning. See Care and Cleaning.  
• Keep open box of baking soda in appliance; replace every 3 months.  
DOOR NOT CLOSING  
PROPERLY  
• Door gasket is sticking or folding over. Apply petroleum jelly or  
paraffin wax to the face of the gasket.  
• The door is hitting an internal component inside the appliance.  
Adjust interior components to prevent interference.  
MOISTURE FORMS  
ON OUTSIDE OF  
APPLIANCE  
• Not unusual during periods of high humidity. Wipe surface dry.  
• Door left open or package holding door open.  
MOISTURE  
• Too frequent or too long door openings.  
COLLECTS INSIDE  
• In humid weather, air carries moisture into appliance when doors  
are opened.  
INTERIOR LIGHT  
DOES NOT WORK  
• No power at outlet.  
• Light bulb needs replacing. See Care and Cleaning.  
HOT AIR FROM  
BOTTOM OF  
APPLIANCE  
• Normal air flow cooling motor. In the refrigeration process, it is  
normal that heat be expelled in the area under the appliance.  
Some floor coverings are sensitive and will discolor at these safe  
and normal temperatures.  
APPLIANCE  
• Adaptive defrost keeps compressor running during door openings.  
This is normal. The appliance will cycle off after the door remains  
closed for two hours.  
NEVER SHUTS OFF  
BUT TEMPERATURES  
ARE OK  
• Normal operation in extreme temperatures.  
ACTUAL  
• Unit just plugged in. Allow 24 hours for the system to stabilize.  
• Door open for too long. Allow 24 hours for the system to stabilize.  
TEMPERATURE  
NOT EQUAL TO  
SET TEMPERATURE  
• Warm contents added to appliance. Allow 24 hours for the system  
to stabilize.  
• Defrost cycle is in process. Allow 24 hours for the system to stabilize.  
• Thermistor may be blocked, which can affect the overall temperature.  
The thermistor is located on the right hand side just above the  
third shelf.  
TEMPERATURE  
WILL NOT ADJUST  
• Temperature may be in lockout mode. Press both + and pads for  
5 seconds to unlock the temperature.  
• Thermistor may be blocked, which can affect the overall temperature.  
The thermistor is located on the right hand side just above the  
third shelf.  
15  
 
Notes  
Fresh-Food Refrigerator  
16  
 
Notes  
Fresh-Food Refrigerator  
17  
 
Notes  
Fresh-Food Refrigerator  
18  
 
Consumer Services  
Fresh-Food Refrigerator  
With the purchase of your new Monogram appliance, receive the  
assurance that if you ever need information or assistance from  
GE, we will be there. All you have to do is call—toll-free!  
Whatever your question about any Monogram major appliance, GE Answer Center®  
information service is available to help. Your call—and your question—will be answered  
promptly and courteously. And you can call any time. GE Answer Center® service is open  
24 hours a day, Monday through Saturday.  
GE Answer  
Center®  
In the USA:  
800.626.2000  
OR  
Visit our Website at: monogram.com  
In Canada, call 1.800.561.3344.  
A GE consumer service professional will provide expert repair service, scheduled at a time that’s  
convenient for you. Many GE Consumer Service company-operated locations offer you service  
today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays, 8:00 a.m. to 6:00 p.m.  
Saturday and Sunday). Our factory-trained technicians know your appliance inside and out—so most  
repairs can be handled in just one visit. In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m. and  
Saturday, 8:00 a.m. to 5:00 p.m. EDST.  
In-Home  
Repair  
Service  
In the USA:  
800.444.1845  
In Canada:  
1.800.561.3344  
GE offers Braille controls for a variety of GE appliances, and a brochure to  
assist in planning a barrier-free kitchen for persons with limited mobility.  
For  
Customers  
With Special  
Needs…  
Consumers with impaired hearing or speech who have access to a TDD or  
a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)  
to request information or service.  
In the USA:  
800.626.2000  
You can have the secure feeling that GE Consumer Service will still be there after your warranty  
expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial  
discount. With a multiple-year contract, you are assured of future service at today’s prices.  
Service  
Contracts  
In the USA:  
800.626.2224  
In Canada:  
1.800.561.3344  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine Renewal  
Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.  
Parts and  
Accessories  
User maintenance instructions contained in this manual cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
In the USA:  
800.626.2002  
In Canada:  
1.800.561.3344  
19  
 
Warranty  
Fresh-Food Refrigerator  
YOUR MONOGRAM FRESH-FOOD REFRIGERATOR WARRANTY  
Staple sales slip or canceled check here. Proof of original  
purchase date is needed to obtain service under warranty.  
LIMITED ONE-YEAR WARRANTY  
WHAT IS  
For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home  
to repair or replace any part of the unit that fails because of a manufacturing defect.  
COVERED  
LIMITED FIVE-YEAR WARRANTY  
For five years from date of original purchase, we will provide, free of charge, parts and service labor in your  
home to repair or replace any part of the sealed refrigerating system (the compressor, condenser, evaporator  
and all connecting tubing) that fails because of a manufacturing defect.  
From the Date  
of the Original  
Purchase  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for  
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in  
an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge  
or you may be required to bring the product to an Authorized GE Service location for service. In Alaska the  
warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop  
or for the service technician’s travel costs to your home.  
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®  
servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845.  
In Canada: 800.561.3344. Please have your serial number and model number available when calling for service.  
• Service trips to your home to teach you how  
to use the product.  
• Replacement of house fuses or resetting of circuit  
breakers.  
• Damage to the product caused by accident, fire,  
floods or acts of God.  
• Failure of the product if it is used for other than  
its intended purpose or used commercially.  
• Improper installation, delivery or maintenance.  
WHAT IS NOT  
COVERED  
If you have an installation problem, contact  
your dealer or installer. You are responsible  
for providing adequate electrical, plumbing  
and other connecting facilities.  
• Replacement of the light bulbs, if included.  
• Loss of food due to spoilage (in the USA only).  
• Incidental or consequential damage caused  
by possible defects with this appliance.  
• Damage caused after delivery.  
• Product not accessible to provide required  
service.  
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in  
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or  
fitness for a particular purpose, are limited to one year or the shortest period allowed by law.  
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may  
also have other rights which vary from state to state/province to province. To know what your legal rights are  
in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney  
General.  
Warrantor in USA: General Electric Company,  
Louisville, KY 40225  
Warrantor in Canada: Mabe Canada Inc.,  
Burlington, Ontario  
GE Consumer & Industrial  
Appliances  
General Electric Company  
Louisville, KY 40225  
ge.com  
197D5891P011  
49-60433-1  
08-07 JR  
Printed in Slovenia  
 

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