GE Appliances
Dehumidifiers
Owner’s Manual
AHG20
SAFETY PRECAUTIONS
When using this dehumidifier, always follow basic safety precautions, including the following:
■ Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
■ Repair or replace immediately all electric
service cords that have become frayed
or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage
along its length or at either the plug or
connector end.
■ This dehumidifier must be properly
installed and grounded as described in this
manual before it is used.
■ Turn the humidity control to OFF and
unplug your dehumidifier before making
any repairs or cleaning.
■ Never operate this dehumidifier in an area
that is likely to accumulate standing water.
If this condition develops, for your safety
disconnect the power supply before
stepping into the water.
NOTE: We strongly recommend that any
servicing be performed by a qualified
individual.
■ Never unplug your dehumidifier by
pulling on the power cord. Always grip
plug firmly and pull straight out from the
receptacle.
■ For your safety, do not store or use
combustible materials, gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Pub. No. 49-7381-1 6-00 JR
Safety Information
GE & You, A Service Partnership.
Safety
SafeyIructions
Precautions . . . . . . . .Front Cover, 2
How to Connect Electricity . . . . . .2
Use of Extension Cords . . . . . . . . .2
Use of Adapter Plugs . . . . . . . . . .2
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■ Complete and mail the enclosed Product Registration Card
FOR YOUR RECORDS
Operating Instructions
Controls . . . . . . . . . . . . . . . . . . . .4
Location . . . . . . . . . . . . . . . . . . . . .4
Removing Collected Water . . . . . .5
Cleaning the Air Filter . . . . . . . . . .5
Write the model and serial numbers here:
OpeagIructions
#
#
You can find them on a label on the back of the dehumidifier
behind the bucket.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain
your dehumidifier properly. Just a little preventive care on your
part can save you a great deal of time and money over the life of
your dehumidifier.
Troubleshooting Tips
Before You
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Call For Service . . . . . . . . . . . . . . .6
IF YOU NEED SERVICE
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of Troubleshooting
Tips first, you may not need to call for service at all.
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If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or, you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
OR
Customer Service
Warranty . . . . . . . . . . . . . . . . . . . .7
Visit our Website at: www.geappliances.com
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Service Telephone
Numbers . . . . . . . . . . . .Back Cover
3
About the controls and features of the dehumidifier.
OFF
70-60% AUTOMATIC ON/OFF
60-50% AUTOMATIC ON/OFF
CONTINUOUS RUN
CURRENT
HUMIDITY
WATER FULL
CLEAN AIR (FAN ONLY)
DEHUMIDIFY
FUNCTION
SafeyIructions
Controls
WATER FULL Indicator
FUNCTION
Blinks when the bucket is full or not in place.
When you first plug in the dehumidifier, it
goes through a self-test. When the OFF light
comes on, keep pressing the FUNCTION pad
to make your selection.
DEHUMIDIFY Indicator
Lights when the compressor (dehumidifying
function) is on.
70-60% AUTOMATIC ON/OFF
The dehumidifier runs when the humidity
in the room exceeds 70%. The compressor
stops but the fan will run when the humidity
is below 60%.
CURRENT HUMIDITY Display
Shows the ambient humidity. The range
displayed is 39-95%. If the current humidity is
below 39%, it will still show 39.
OpeagIructions
60-50% AUTOMATIC ON/OFF
Same as above, but at 60% and 50%.
Auto Defrost Feature
When frost builds up on the cooling coils,
the compressor will cycle off until the frost
disappears. The fan continues to run.
CONTINUOUS RUN
Continuously dehumidifies until bucket is
full or humidity is below 35%.
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CLEAN AIR (FAN ONLY)
The compressor is off, but the fan runs.
Choosing a Location
■ The dehumidifier must be operated in an enclosed
A dehumidifier operating in a basement will
have little or no effect in drying an adjacent
enclosed storage area, such as a closet, unless
there is adequate circulation of air in and out
of the area.
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area to be most effective.
■ Close all doors, windows and other outside openings
to the room.
Place the dehumidifier in a location that does
not restrict air flow into the rear coil or out the
front grille.
Air Direction
Make sure the louvers are open before starting the unit.
The louvers can be adjusted to blow air upward or
straight out.
Louvers
It is normal for the surrounding air to become
slightly warmer as the dehumidifier operates.
This warming effect further reduces the relative
humidity of the surrounding air.
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SafeyIructions
Removing Collected Water
There are 2 ways to remove collected water:
Use a hose. Water can be automatically
emptied into a drain by attaching a length
of thin-wall rubber or plastic tubing with an
inside diameter of 1/2 inch. Use a screwdriver
to remove the knockout at the back. Attach
the tubing to the connector through the hole.
The tubing should lead to the drain with no
sharp bends.
Use the bucket. When the bucket is full,
the WATER FULL indicator blinks and the
unit beeps 3 times and stops. Wait a few
minutes before removing the bucket to
allow the water to stop dripping.
To remove: Tilt the bucket forward then
lift carefully. After emptying, clean and
replace it.
OpeagIructions
Bucket
Cleaning the Grille and Case
Turn the dehumidifier off and remove the plug
from the wall outlet before cleaning.
Use water and a mild detergent to clean the inlet
and outlet grilles. Do not use bleach or abrasives.
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Air filter
NOTE: The charcoal filter has been packed separately, in the
bucket, in the front of the unit. Remove the wrap and insert it
in the filter frame with the darker surface up.
Vacuum the nylon filter or wash with water.
Make sure it is dry before replacing it.
The charcoal filter should be replaced every
3 to 6 months or when the inside surface has
changed from white to a dark color.
The air filter is on the back of the dehumidifier.
It should be checked and cleaned at least every
2 to 3 weeks or more often if necessary.
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Call 800-626-2002 to order a replacement.
To remove: Turn the dehumidifier off and lift out
the filter on the back of the unit.
Nylon filter
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Charcoal filter
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Problem
Possible Causes
What To Do
SafeyIructions
Dehumidifier
does not start
The dehumidifier
is unplugged.
• Make sure the dehumidifier plug is pushed completely
into the outlet.
The fuse is blown/circuit
breaker is tripped.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
The bucket is full.
• The dehumidifier automatically turns off when this
occurs. Empty the bucket.
Dehumidifier does not
dry the air as it should
Did not allow enough time
to remove the moisture.
• When first installed, allow at least 3 or 4 days to maintain
the desired dryness.
Airflow is restricted.
• Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
• Clean the filter.
The control may not
be set correctly.
• Choose a lower humidity range or CONTINUOUS RUN.
O
Doors and windows may not
be closed tightly.
• Check that all doors, windows and other openings are
securely closed.
Clothes dryer may be
blowing moisture-laden
air into the room.
• Install the dehumidifier away from the dryer. The dryer
should be vented to the outside.
Room temperature
is too low.
• The unit will not operate satisfactorily if the room
temperature is below 60°F.
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Dehumidifier runs
too much
Area to be dehumidified
is too large.
• Check with your dealer to see if the capacity is adequate.
• Close all doors and windows to the outside.
Doors and windows are open.
Frost appears on
the coils or bucket
Dehumidifier has been
recently turned on or
room temperature is
below 60°F.
• This is normal. Frost will usually disappear within
60 minutes.
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Fan noise
Air is moving through
the dehumidifier.
• This is normal.
Water on floor
Connection may be loose.
• Check the hose if one is attached.
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Dehumidifier Warranty
SafeyIructions
All warranty service provided by our Factory Service Centers,
®
or an authorized Customer Care technician. For service,
call 800-GE-CARES.
For The Period Of:
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dehumidifier which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
Five Years
From the date of the
original purchase
Any part of the sealed system (the compressor, condenser, dehumidifying coil and all
connecting tubing) if it should fail due to a defect in materials or workmanship.
During this five-year warranty, GE will also provide, free of charge, all labor and
in-home service to repair or replace any part of the sealed system.
OpeagIructions
What GE Will Not Cover:
■Service trips to your home to teach you how to use
■In commercial locations labor necessary to move the
unit to a location where it is accessible for service by
an individual technician.
the product.
■Improper installation. If you have an installation
problem, or if the dehumidifier is of improper
dehumidifying capacity, contact your dealer or installer.
You are responsible for providing adequate electrical,
plumbing and other connecting facilities.
■Replacement of house fuses or resetting of circuit
breakers.
■Failure due to corrosion on models not corrosion-
protected.
■Failure of the product resulting from modifications to
the product or due to unreasonable use including failure
to provide reasonable and necessary maintenance.
■Damage to the product caused by improper power
supply voltage, accident, fire, floods or acts of God.
■Incidental or consequential damage to personal property
caused by possible defects with this dehumidifier.
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This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
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Warrantor: General Electric Company. Louisville, KY 40225
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Service Telephone Numbers.
GE Answer Center® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at: www.geappliances.com
SafeyIructions
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
OpeagIructions
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
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Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
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Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
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