GE Answering Machine 27851FE1 User Manual

• If your home has specially wired alarm equipment connected to the telephone line,  
ensure the installation of this product does not disable your alarm equipment. If you  
have questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
US Number is located on the cabinet bottom.  
REN Number is located on the cabinet bottom.  
Rights of the Telephone Company  
Should your equipment cause trouble on your line which may harm the telephone network,  
the telephone company shall, where practicable, notify you that temporary discontinuance  
of service may be required. Where prior notice is not practicable and the circumstances  
warrant such action, the telephone company may temporarily discontinue service  
immediately. In case of such temporary discontinuance, the telephone company must: (1)  
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to  
correct the situation; and (3) inform you of your right to bring a complaint to the Commission  
pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.  
The telephone company may make changes in its communications facilities, equipment,  
operations or procedures where such action is required in the operation of its business and  
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the  
use or performance of your telephone equipment, the telephone company must give you  
adequate notice, in writing, to allow you to maintain uninterrupted service.  
NOTE: You can still page the handset if the ringer is turned off. If the  
battery is dead, the Paging feature will not work.  
Base Station  
Speaker Volume  
Factory Default  
Introduction  
Handset Layout  
Model 27851 Series  
2.4 GHz Cordless  
Handset Telephone  
Answering System  
User’s Guide  
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and  
place your cordless telephone on a level surface, such as a desktop or tabletop, or  
you may mount it on the wall.  
Use the VOLUME ( + or - ) buttons to adjust speaker volume to a comfortable level. Press  
VOLUME ( + ) to increase the volume and VOLUME ( - ) to decrease the volume. L8 is the  
maximum and L1 is the minimum level.  
This feature allows you to restore the unit’s original features.  
CAUTION: When using telephone equipment, there are basic  
1. Press the FLASH/program button until the screen displays DEFAULT.  
safety instructions that should always be followed. Refer to the  
IMPORTANT SAFETY INSTRUCTIONS provided with this product  
and save them for future reference.  
Caller ID (CID)  
2. Use the CID/VOL (left or right arrow) button to scroll to YES. The default setting is  
NO”.  
IMPORTANT: In order to use this unit’s Caller ID features, you must  
subscribe to either the standard Name/Number Caller ID Service or  
Call Waiting Caller ID Service. To know who is calling while you are  
on the phone, you must subscribe to Call Waiting Caller ID Service.  
Voice Instructions  
2
IMPORTANT: Because cordless phones operate on electricity, you  
should have at least one phone in your home that isn’t cordless, in  
case the power in your home goes out.  
If you need additional assistance, press the review (left arrow) button when you plug in  
the answering system and follow the voice instructions.  
3. Press FLASH/program to confirm. You will hear a confirmation tone.  
Cordless Phone Basics  
This unit receives and displays information transmitted by your local phone company.  
This information can include the phone number, date, and time; or the name, phone  
number, date, and time.  
Recording the Outgoing Announcement  
display  
Before You Begin  
Making a Call  
For best results when recording, you should be about nine inches from the mic  
(microphone) opening to eliminate as much background noise as possible.  
1. Press the TALK/call back button and dial the desired number.  
answer/transfer  
(button)  
Parts Checklist  
(for 27851xx1 model)  
Repeat Call  
Time  
Date  
Number of Calls  
1. Press and hold the announce button. Hold the button down until you finish the  
announcement.  
TALK/call back  
(button)  
-OR-  
Make sure your package includes the items shown here.  
Model 27851xx2  
To perform preview dial, dial the number first then press the TALK/call back button.  
2. To hang up, press the TALK/call back button or place the handset in the cradle.  
2. Begin speaking after you hear the beep. You have up to two minutes of recording  
time.  
CID/VOL - or +  
(Caller ID/volume  
button)  
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the  
base and the other end into a modular jack.  
Receiving a Call  
3. Release the button when you finish your announcement.  
1. To answer a call press the TALK/call back button on the handset before you begin  
speaking.  
If you choose not to record an outgoing announcement, a default announcement is  
played instead. To return to the default announcement after you have recorded your  
own outgoing announcement, press the announce button and release it when you  
hear the beep.  
FORMAT  
(button)  
3. Plug the AC power converter into the electrical outlet and the DC connector into the  
jack on the bottom of the base.  
REDIAL  
(button)  
2. To hang up, press the TALK/call back button or place the handset in the cradle.  
Interference Information  
Caller ID phone number  
Caller ID name  
4. Set the ringer switch (on the handset) to ON, and place the handset in the cradle on  
the base.  
MEMORY  
(button)  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference; and (2) This device must accept  
any interference received, including interference that may cause undesired operation.  
Call Transfer (applicable only with Model 27851xx2)  
Sample Outgoing Announcement  
review  
(button)  
During an external call, you may transfer the call to another handset.  
Call Waiting Caller ID  
5. The in use/charge indicator turns on, verifying the battery is charging. The unit will  
take 20 seconds to register and verify its security code.  
skip  
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your  
name, number and a brief message after the tone, and I’ll get back to you. Thanks.  
(button)  
1. Press the answer/transfer button on originating handset. the screen displays  
TRANSFERRING. Both handsets will be paged.  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a particular  
installation.  
Provided you subscribe to Call Waiting Caller ID service from your phone company; if  
you receive an incoming call and you are using the GE multi handset system, a beep  
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID  
information will be displayed and stored in the history of all handsets in the system.  
Base  
Handset  
play/stop  
(button)  
NOTE: In case of a power failure, the handset may display  
UNAVAILABLE when the TALK/CALL BACK button is pressed. You  
must then place all handsets on the main base cradle for 20  
seconds to re-register.  
2. Press the answer/transfer or TALK/call back button on the receiving handset to  
answer the call.  
Reviewing the Announcement  
erase  
(button)  
• Press and release the announce button to review your outgoing announcement.  
TONE*/exit  
(button)  
• When you hear the call waiting beep in the handset receiver, press the FLASH/  
program button to put the current call on hold and answer the incoming call. Press  
FLASH/program again to return to the original call.  
NOTE: To cancel the call transfer, you may press the TONE*/exit or  
the answer/transfer button on the originating handset.  
PAUSE#  
(button)  
6. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge  
the phone, battery performance is compromised.  
Rings to Answer  
CHAN/delete  
(channel/delete  
button)  
1. Make sure the answering system is ON.  
Privacy of Communications may not be ensured when using this product.  
Redial  
CAUTION: To reduce risk of personal injury, fire, or damage use  
only the power adaptor listed in the user’s guide.  
For Model 27851xx1 use only the 5-2648 (black), 5-2749 (black)  
or 5-2754 (gray) power adaptors.  
For Model 27851xx2 use only the 5-2512 (black), 5-2749 (black),  
5-2618 (gray), or 5-2754 (gray) power adaptors.  
The power adaptor is intended to be correctly orientated in a  
vertical or floor mount position.  
. 2. Press format/answerer button on the handset to enter answerer remote mode.  
3. Press key [9] to enter Ring to Answer menu on handset.  
AC power  
Battery  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is  
“receiving” the interference).  
• Reorient or relocate and increase the separation between the telecommunications  
equipment and receiving antenna.  
• Connect the telecommunications equipment into an outlet on a circuit different from that  
to which the receiving antenna is connected.  
If these measures do not eliminate the interference, please consult your dealer or an  
experienced radio/television technician for additional suggestions. Also, the Federal  
Communications Commission has prepared a helpful booklet, “How To Identify and Resolve  
Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing  
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering  
copies.  
Receiving CID Records  
Handset  
battery pack  
Press the REDIAL button to quickly dial the last number you called (up to 32 digits).  
Line cord  
FLASH/program  
(button)  
adaptor  
compartment door  
When you receive a call, the Caller ID information is transmitted between the first and  
second ring. The Caller ID information appears on the display while the phone rings,  
giving you a chance to monitor the information and decide whether or not to answer  
the call.  
ringer/on-off  
(switch)  
If you get a busy signal, and want to keep dialing the number, press redial to dial the  
number again.  
4. Use the CID/VOL (left or right arrow) button to choose 3 rings, 5 rings or Toll saver.  
5. Press #PAUSE button to confirm the setting.  
In Use Indicator  
Base Layout  
NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring if there  
ARE new messages, OR the unit answers after the 5th ring if there ARE NO new  
messages.  
When the in use/charge indicator on the base is lit, the handset is either in use or  
charging. The in use/charge indicator on the base flashes when you receive a call.  
Storing CID Records (In CID Memory)  
For Model 27851xx2 there will be ONE additional handset, charge cradle, battery pack  
and cover than shown above.  
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the  
data for the 40 most recent calls you received so you can see who called while you  
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is  
automatically deleted.  
Extra Charge Cradle (applicable only with Model 27851xx2)  
IMPORTANT: You can only use one handset at a time and there is NO  
conference and intercom features for these units.  
Flash  
Handset Setup  
PAGE (button)  
1. Plug the extra charging cradle into the electrical outlet.  
If you subscribe to the combined Call Waiting Caller ID service from your local  
telephone company you will receive Caller ID information (if available) on Call Waiting  
calls. During a phone call, you will hear a beep to indicate another call is waiting on  
the line and Caller ID information for the waiting call shows on the handset display. To  
connect the waiting call, press the FLASH/program button on the handset and your  
original call is put on hold. You may switch back and forth between the two calls by  
pressing the FLASH/program button.  
There are five programmable menus available: Language, Local Area Code, Ringer  
Tone, Tone/Pulse and Factory Default. When you program these settings, make sure the  
phone is OFF (not in talk mode). Pressing the TONE*/exit button will remove you from the  
menu selection process without changing the feature you are in.  
2. Place the handset on the charging cradle.  
Telephone Jack Requirements  
Wall plate  
You may review the stored information at any time. Calls received since your last review  
show as NEW in the display. Calls that have not been previously reviewed but were received  
from the same number more than once the screen displays the character(s) as REPT.  
MEMO (button)  
SKIP (button)  
3. The charge indicator turns on, verifying the battery is charging.  
4. Allow the phone to charge for 16 hours prior to first use.  
To use this phone, you need an RJ11C type modular telephone  
jack, which might look like the one pictured here, installed in  
Equipment Approval Information  
your home. If you don’t have a modular jack, call your local  
phone company to find out how to get one installed  
Modular  
telephone  
line jack  
Your telephone equipment is approved for connection to the Public Switched Telephone  
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the  
Technical Requirements for Telephone Terminal Equipment published by ACTA.  
VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO THE  
MAIN BASE BEFORE USE. After the 2nd handset has charged for 16  
hours, place it on the main base station for 20 seconds, it will then  
automatically register and verify its security code.  
Reviewing CID Records  
Notice: The changes or modifications not expressly approved by the party responsible for  
compliance could void the user's authority to operate the equipment.  
Display Language  
MESSAGE  
INDICATOR  
As calls are received and stored, the display is updated to let you know how many calls  
have been received. To scroll CID records:  
1. Press the FLASH/program button until the screen displays 1ENG 2FRA 3ESP.  
TIP: Do not use the TALK/call back button to activate custom calling  
services such as call waiting, or you’ll hang up the phone.  
Installation  
2. Use the CID/VOL (left or right arrow) button or the handset number pad to select 1  
(English), 2 (French), or 3 (Spanish). The default setting is “1ENG”.  
1
Notification to the Local Telephone Company  
Hearing Aid Compatibility (HAC)  
PLAY/STOP  
(button)  
1. Make sure the phone is OFF (not in TALK mode).  
2. Press the CID/VOL (-) button to review the newest CID record.  
3. Press the CID/VOL (+) button to review the oldest CID record first.  
On the bottom of this equipment is a label indicating, among other information, the US  
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request,  
provide this information to your telephone company.  
The REN is useful in determining the number of devices you may connect to your telephone  
line and still have all of these devices ring when your telephone number is called. In  
most (but not all) areas, the sum of the RENs of all devices connected to one line should  
not exceed 5. To be certain of the number of devices you may connect to your line as  
determined by the REN, you should contact your local telephone company.  
A plug and jack used to connect this equipment to the premises wiring and telephone  
network must comply with the applicable FCC Part 68 rules and requirements adopted  
by the ACTA. A compliant telephone cord and modular plug is provided with this product.  
It is designed to be connected to a compatible modular jack that is also compliant. See  
installation instructions for details.  
Digital Security System  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
Wall Mounting  
Volume  
3. Press the FLASH/program button to confirm and to advance to the next menu  
feature.  
Your cordless phone uses a digital security system to protect against false ringing,  
unauthorized access, and charges to your phone line.  
If you want to mount the phone on a wall, slip the mounting holes (on the back of  
the base) over the wall plate posts, and slide the unit down into place. (Wall plate not  
included.)  
Licensing  
When the phone is ON, press the CID/VOL (left or right arrow) on the handset to adjust  
the volume of the handset’s earpiece. There are four settings. Press the right arrow to  
increase the volume and left arrow to decrease the volume. You will see the volume  
setting on the handset display. VOL 4 is the maximum and VOL 1 is the minimum.  
ANNOUNCE  
(button)  
Licensed under US Patent 6,427,009.  
INSTALLATION NOTE: Some cordless telephones operate at  
frequencies that may cause or receive interference with nearby  
TVs, microwave ovens, and VCRs. To minimize or prevent such  
interference, the base of the cordless telephone should not be  
placed near or on top of a TV, microwave ovens, or VCR. If such  
interference continues, move the cordless telephone farther away  
from these appliances.  
Dialing a CID Number  
Local Area Code  
1. Make sure the phone is OFF (not in TALK mode).  
If you enter your local 3-digit area code in the area code menu, your local area code  
does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number.  
Calls received from outside your local area code will display the full 10-digit number.  
FCC RF Radiation Exposure Statement  
ANSWERER ON/  
OFF (button)  
Answering System Setup  
2. Use the CID/VOL ( - or + ) button to display the desired record.  
3. Press the TALK/call back button. The number dials automatically.  
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled  
environment. This equipment should be installed and operated with a minimum distance of  
20 centimeters between the radiator and your body. This transmitter must not be co-located  
or operated in conjunction with any other antenna or transmitter.”  
Channel Button  
This section shows you how to set up your answering system to record incoming calls.  
Before you begin the setup, you must turn on the answering system.  
VOLUME - or +  
(button)  
REVIEW  
(button)  
ERASE  
in use/charge  
(indicator)  
While talking on the phone, you might need to manually change the channel in order  
to reduce static caused by appliances, such as baby monitors, garage door openers,  
microwave ovens, or other cordless phones. Press and release the CHAN/delete button  
to move to the next clear channel.  
(button)  
1. Press the FLASH/program button until the screen displays AREA CODE - - - . The  
default setting is “- - -”.  
NOTE: Depending on (a) how the incoming caller’s phone number is  
formatted when it is received, and (b) whether or not you previously  
pre-programmed your local area code into the set up menu, you  
may need to adjust the format of the incoming caller’s stored phone  
number before making the call, press the FORMAT button to adjust  
the number, and try again  
• Press the answerer on/off button to turn the answering system on and off. The  
MESSAGES indicator lights when the answering system is on. The indicator  
alternately flashes between CL (clock) and 0, indicating day/time programming is  
needed and 0 messages are stored.  
Installing the Phone  
2. Use the handset number pad to enter your 3-digit area code.  
Certain other communications devices may also use the 2.4 GHz  
frequency for communication, and, if not properly set, these  
devices may interfere with each other and/or your new telephone.  
If you are concerned with interference, please refer to the owner’s  
manual for these devices on how to properly set channels to avoid  
interference. Typical devices that may use the 2.4 GHz frequency  
for communication include wireless audio/video senders, wireless  
computer networks, multi-handset cordless telephone systems, and  
some long-range cordless telephone systems.  
NOTE: If you make a mistake, press the CHAN/delete button to erase  
the incorrect area code and repeat step 2.  
Installing the Handset Battery  
Temporary Tone  
Notes  
NOTE: You must connect the handset battery before use.  
This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing  
enables pulse (rotary) service phone users to access touchtone services offered by  
banks, credit card companies, etc. For example, when you call your bank you may need  
to enter your bank account number. Temporarily switching to touchtone mode allows  
you to send your number.  
NOTE: The answering system displays “- -” when it is off.  
• This equipment may not be used on coin service provided by the telephone company.  
3. Press the FLASH/program button to confirm and to advance to the next menu  
feature.  
CAUTION: To reduce the risk of fire or personal injury, use only  
the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery  
model 2-2522 or Nickel-Cadmium (Ni-Cd) battery model 5-2459,  
which is compatible with this unit.  
Available formats include:  
• Party lines are subject to state tariffs, and therefore, you may not be able to use your  
own telephone equipment if you are on a party line. Check with your local telephone  
company.  
• Notice must be given to the telephone company upon permanent disconnection of your  
telephone from your line.  
Setting the Voice Prompt Language  
Number of digits  
Explanation  
Example  
The default voice prompt language is English.  
Ringer Tone  
Eleven digits  
long distance code “1 ”  
+3-digit area code  
1-317-888-8888  
To change the answering system’s voice prompt language, press and hold the skip  
button for two seconds. The unit announces “SELECCIONADO ESPANOL” (Spanish  
selected).  
1. Press the FLASH/program button until the screen displays RINGER TONE.  
1. Locate battery and battery door which are packaged together inside a plastic bag  
and are separate from the handset.  
1. Dial the telephone number and wait for the line to connect.  
2. Use the CID/VOL (left or right arrow) button or the handset number pad (1-3) to enter  
your selection from Ringer Tone 1, 2, or 3. The default setting is “RINGER TONE 1”.  
+7-digit telephone number.  
2. When your call is answered, press the TONE*/exit button on the handset to  
temporarily change from pulse dialing to tone dialing.  
Important Installation Guidelines  
NOTE: To change to “ENGLISH,” press and hold the skip button again  
for 2 seconds.  
2. Locate the battery compartment on the back of the handset.  
3. Plug the battery pack cord into the jack inside the compartment.  
Ten digits  
3-digit area code +  
7-digit telephone number.  
317-888-8888  
888-8888  
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave  
ovens, heating appliances and direct sunlight.  
3. Press the FLASH/program button to confirm and to advance to the next menu  
feature.  
Visit the GE website at: www.GE.com/phones  
3. Follow the automated instructions to get the information you need.  
NOTE: In remote access mode, the system follows the selected  
language. The voice prompt language cannot be switched  
remotely.  
• Avoid areas of excessive dust, moisture and low temperature.  
• Avoid other cordless telephones or personal computers.  
• Never install telephone wiring during a lightning storm.  
• Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet locations.  
• Never touch non-insulated telephone wires or terminals, unless the telephone line  
has been disconnected at the network interface.  
• Use caution when installing or modifying telephone lines.  
NOTE: To ensure proper battery installation, the connector is keyed  
and can be inserted only one way.  
4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing  
mode.  
Seven digits  
7-digit telephone number.  
Tone/Pulse  
Storing CID Records in Internal Memory  
1. Press the FLASH/program button until the screen displays 1 TONE 2 PULSE.  
Exit  
You may also store CID information in the phone’s internal memory.  
2. Use the CID/VOL (left or right arrow) button or the handset number pad to enter  
your selection. The default setting is “1 TONE”.  
battery  
pack  
Voice Time/Day Stamp  
Press the TONE*/exit button to cancel any command you initiated.  
NOTE: It is important that you format CID records correctly BEFORE  
storing in internal memory as you cannot reformat CID records  
stored in memory.  
1. Make sure the answering system is ON.  
red wire  
3. Press the FLASH/program button to confirm and to advance to the next menu  
feature.  
Ringer Switch  
2. Press format/answerer button on the handset to enter answerer remote mode.  
3. Press key [8] to enter Time/Day set menu on handset.  
4. To set hour, key in [00]-[12].  
The RINGER switch must be ON for the handset to ring during incoming calls.  
1. Make sure the phone is OFF (not in TALK mode).  
2. Use the CID/VOL (- or +) button to scroll to the desired CID record.  
3. Press the MEMORY button.  
NOTE: For Model 27851xx2, this setting should be changed on both  
handsets.  
PRESS DOWN  
Thomson Inc.  
Paging the Handset  
FIRMLY  
101 West 103rd Street  
black wire  
Dodel 27851D  
This feature helps to locate a misplaced handset.  
5. To set Minutes, key in [00]-[59].  
Indianapolis, IN 46290-1102  
00008245 (Rev. 4 Dom E)  
Press the page button on the base. The handset will beep for about two minutes or until  
you press TALK/call back on the handset or press the page button on the base.  
6. To set AM/PM, press CID/VOL (+ or -) button.  
7. Press #PAUSE button to confirm the setting.  
© 2008 Thomson Inc.  
Trademark(s) ® Registered  
4. Insert the battery pack.  
08-03  
Printed in China  
4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that  
memory location. You will hear a confirmation tone.  
5. Close the battery compartment by pushing the door up until it snaps into place.  
Marca(s) Registrada(s)  
 

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