Obtaining Technical Assistance
P1 and P2 level problems are defined as follows:
•
P1—Your production network is down, causing a critical impact to business operations if service is
not restored quickly. No workaround is available.
•
P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.
Use this document with the Cisco 2600 Series, 3600 Series, and 3700 Series Regulatory Compliance and Safety Information document.
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