BIXOLON Printer SRP 350 User Manual

User’s Manual  
SRP-350/352plusIIA&C  
Thermal Printer  
Rev. 1.00  
 
SRP-350/352plusIIA&C  
CAUTION  
Violating following instructions can cause slight wound or damage the appliance.  
If you observe a strange smoke, odor or noise from  
Keep the desiccant out of children’s reach.  
the printer, unplug it before taking following  
measures.  
If not, they may eat it.  
Switch off the printer and unplug the set from the mains.  
After the disappearance of the smoke, call your dealer to  
repair it.  
TO UNPLUG  
PRINTER  
PROHIBITED  
Install the printer on the stable surface.  
Use only approved accessories and do not try to  
disassemble, repair or remodel it for yourself.  
If the printer falls down, it can be broken and you can hurt  
yourself.  
Call your dealer when you need these services.  
Do not touch the blade of auto cutter.  
PRINTER  
DISASSEMBLING  
PROHIBITED  
PROHIBITED  
PRINTER  
Do not let water or other foreign objects in the  
printer.  
Do not use the printer when it is out of order. This  
can cause a fire or an electrocution.  
If this happened, switch off and unplug the printer before  
Switch off and unplug the printer before calling your dealer.  
calling your dealer.  
PROHIBITED  
PRINTER  
TO UNPLUG  
PRINTER  
DEALER  
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Rev. 1.00  
 
SRP-350/352plusIIA&C  
Warning - U.S.A  
This equipment has been tested and found to comply with the limits for a Class A digital  
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a  
commercial environment. This equipment generates uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instruction manual, may cause  
harmful interference to radio communications. Operation of this equipment in a residential  
area is likely to cause harmful interference in which case the user will be required to  
correct the interference at his own expense.  
Notice - Canada  
This Apparatus complies with class “A” limits for radio interference as specified in the  
Canadian department of communications radio interference regulations.  
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par  
ministre canadien des communications dans les reglements d’interference radio.  
Caution  
Some semiconductor devices are easily damaged by static electricity. You should turn the  
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard  
the printer against the static electricity. If the printer is damaged by the static electricity, you  
should turn the printer “OFF”.  
Waste Electrical and Electric Equipment (WEEE)  
This marking shown on the product or its literature, indicates that is should not  
be disposed with other household wastes at the end of its working life, To  
prevent possible harm to the environment or human health from uncontrolled  
waste disposal, please separate this from other types of wastes and recycle it  
responsibly to promote the sustainable reuse of material resources. Household  
users should contact either the retailer where they purchased this product, or  
their local government office, for details of where and how they can take this item for  
environmentally safe recycling. Business users should contact their supplier and check the  
terms and conditions of the purchase contract. This product should not be mixed with other  
commercial wastes for disposal.  
Label Material  
* Control Label: PC  
* Other Labels: PET  
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Rev. 1.00  
 
SRP-350/352plusIIA&C  
Introduction  
The SRP-350/352plusII Roll Printer are designed for use with electronic instruments such  
as system ECR, POS, banking equipment, computer peripheral equipment, etc.  
The main features of the printer are as follows:  
1. High speed printing : 59 (1/6” Feed) lines per second.  
2. Low noise thermal printing.  
3. The data buffer allows the unit to receive print data even during printing.  
4. Peripheral units drive circuit enables control of external devices such as cash drawer.  
5. Characters can be scaled up to 64 times compared to it’s original size.  
6. Bar code printing is possible by using a bar code command.  
7. Different print densities can be selected by DIP switches.  
Please be sure to read the instruction in this manual carefully before using your new  
SRP-350/352plusII.  
NOTE  
The socket-outlet shall be near the equipment and it shall be easy accessible.  
All specifications are subjected to change without notice.  
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and  
quality of all our products. In following, product specifications and/or user manual content  
may be changed without prior notice.  
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Rev. 1.00  
 
SRP-350/352plusIIA&C  
Table of Contents  
- 6 -  
Rev. 1.00  
 
SRP-350/352plusIIA&C  
1. Setting Up the Printer  
1-1 Unpacking  
Your printer box should include these items. If any items are damaged or missing, please  
contact your dealer for assistance.  
SRP-350/352plusIIC  
SRP-350/352plusIIA  
Cover Cable  
Roll Paper  
Manual  
AC Adapter  
Power Cord  
CD  
USB A-A CABLE  
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Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
1-2 Connecting the Cables  
You can connect up the three cables to the printer. They all connect to the connector panel  
on the back of the printer, which is shown below:  
NOTE  
Before connecting any of the cables, make sure that both the printer and the host are  
turned off.  
1-2-1 Serial Interface (RS-232C)  
Interface connector  
Drawer  
kick-out  
Power  
supply  
connector connector  
When the Dip Switch is “ON” on the Serial Interface Board,  
DTR and RTS are connected each other.  
PRINTER  
SIDE (25P)  
HOST  
SIDE (25P)  
PRINTER  
SIDE (25P)  
HOST  
SIDE (9P)  
PRINTER  
SIDE (9P)  
HOST  
SIDE (9P)  
Pin No. Signal Name Signal Direction  
Function  
BODY  
Frame GND  
TXD  
-
Frame Ground  
Transmit Data  
Receive Data  
2
3
Output  
Input  
RXD  
This signal indicates whether the host computer can receive  
data. (H/W flow control)  
1) MARK(Logic1) : The host can receive a data.  
2) SPACE(Logic0) : The host can not receive a data.  
3) The printer transmits a data to the host, after confirming  
this signal.  
4) When XON/XOFF flow control is selected, the printer  
does not check this signal.  
6
7
DSR  
Signal GND  
DTR  
Input  
-
Signal Ground  
This signal indicates whether the printer is busy. (H/W flow  
control)  
1) MARK(Logic1) : The printer is busy.  
2) SPACE(Logic0) : The printer is not busy.  
3) The host transmits a data to the printer, after confirming  
this signal.  
20  
Output  
4) When XON/XOFF flow control is selected, the host does  
not check this signal.  
Shield  
Frame GND  
-
Frame Ground  
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SRP-350/352plusIIA&C  
1-2-2 Parallel Interface (IEEE1284)  
Interface connector  
Drawer  
kick-out  
Power  
supply  
connector connector  
Pin No.  
1
Source  
Host  
Compatibility Mode  
nStrobe  
Data 0 (LSB)  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7 (MSB)  
nAck  
Nibble Mode  
Byte Mode  
HostClk  
Data 0 (LSB)  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7 (MSB)  
PtrClk  
PtrBusy  
AckDataReq  
Xflag  
HostBusy  
NC  
HostClk  
2
3
4
5
6
7
8
9
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Printer  
-
-
-
-
-
-
-
-
10  
11  
12  
13  
14  
15  
16  
17  
18  
19~30  
31  
32  
33  
34  
35  
36  
PtrClk  
PtrBusy /Data3,7  
AckDataReq/Data2,6  
Printer  
Printer  
Printer  
Host  
Busy  
Perror  
Select  
nAutoFd  
NC  
GND  
FG  
Logic-H  
GND  
nInit  
nFault  
GND  
DK_Status  
+5V  
nSelectIn  
Xflag /Data1,5  
HostBusy  
NC  
GND  
FG  
Logic-H  
GND  
nInit  
GND  
FG  
Logic-H  
GND  
nInit  
Printer  
Host  
Printer  
nDataAvail /Data0,4  
nDataAvail  
ND  
ND  
ND  
1284-Active  
ND  
ND  
ND  
Printer  
Printer  
Host  
1284-Active  
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SRP-350/352plusIIA&C  
1-2-3 USB2.0 Interface  
Drawer  
kick-out  
Power  
supply  
USB2.0 connector  
connector connector  
Pin No.  
Shell  
Signal Name  
Assignment (Color)  
Drain Wire  
Red  
Function  
Frame Ground  
Host Power : DC5[V] / 500[mA]  
Differential Data Line  
Differential Data Line  
Signal Ground  
Shield  
VBUS  
D-  
D+  
GND  
1
2
3
4
White  
Green  
Black  
1-3 Connecting the Drawer  
WARNING  
Use a drawer that matches the printer specification. Using an improper drawer may  
damage the drawer as well as the printer.  
CAUTION  
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and  
the telephone line may be damaged.  
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to  
the power supply connector.  
Pin No.  
Signal name  
Frame ground  
Drawer kick- out drive signal 1  
Drawer open/close signal  
+24V  
Direction  
1
2
3
4
5
6
-
Output  
Input  
-
Output  
-
Drawer kick- out drive signal 2  
Signal ground  
Drawer Port is 24Vdc/2.5A Output rating, Class 1.  
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Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
1-4 Setting the Dip Switches  
1-4-1 Serial Interface (RS-232C)  
• DIP Switch 1  
SW  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
1-7  
1-8  
Function  
Auto Line Feed  
Flow Control  
Data Length  
Parity Check  
ON  
Enable  
XON/XOFF  
7 bits  
OFF  
Disable  
DTR/DSR  
8 bits  
Default  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
Yes  
EVEN  
No  
ODD  
Parity Selection  
Baud rate Selection (bps)  
Refer to the following Table 1  
OFF  
• DIP Switch 2  
SW  
Function  
ON  
Full cut  
OFF  
Default  
OFF  
2-1  
Auto cutter control  
Partial cut  
Internal bell  
enable  
2-2  
Internal bell control  
Internal bell disable  
OFF  
2-3  
2-4  
2-5  
2-6  
2-7  
Auto Cutter  
Reserved  
Auto cutter disable Auto cutter enable  
OFF  
OFF  
OFF  
OFF  
OFF  
-
-
Print Density  
Refer to the following table 2  
Near-End Sensor Status  
External buzzer control  
Disable  
External buzzer  
enable  
Enable  
External buzzer  
disable  
2-8  
OFF  
1-4-2 Parallel & USB2.0 Interface  
• DIP Switch 1  
SW  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
1-7  
1-8  
Function  
Auto Line Feed  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
ON  
Enable  
OFF  
Disable  
Default  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
-
-
-
-
-
-
-
-
-
-
-
-
-
-
OFF  
• DIP Switch 2  
SW  
Function  
ON  
Full cut  
OFF  
Default  
OFF  
2-1  
Auto cutter control  
Partial cut  
Internal bell  
enable  
2-2  
Internal bell control  
Internal bell disable  
OFF  
2-3  
2-4  
2-5  
2-6  
2-7  
Auto Cutter  
Reserved  
Auto cutter disable Auto cutter enable  
OFF  
OFF  
OFF  
OFF  
OFF  
-
-
Print Density  
Refer to the following table 2  
Near-End Sensor Status  
External buzzer control  
Disable  
External buzzer  
enable  
Enable  
External buzzer  
disable  
2-8  
OFF  
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Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
Table 1 – Baud rate (bps) Selection  
Transmission Speed  
2400  
1-6  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
ON  
1-7  
OFF  
OFF  
ON  
OFF  
ON  
1-8  
OFF  
ON  
OFF  
OFF  
ON  
Default  
9600  
4800  
9600  
19200  
38400  
57600  
115200  
OFF  
ON  
ON  
ON  
Table 2 – Print Density Selection  
Print Density  
2-5  
ON  
2-6  
ON  
Default  
1 (Light)  
2
2 (Medium)  
3 (Dark)  
OFF  
OFF  
OFF  
ON  
1-4-3 Auto Cutter Enable / Disable selection  
Dip Switch Set 2  
ON  
OFF  
Auto Cutter Disabled  
Auto Cutter Enabled  
SW 2-3  
Application  
Ignores Auto Cutter error for continuous printing.  
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Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
1-5 Setting the Memory Switches  
This printer has “Memory Switch” set which is software switches. Memory Switch set has  
“MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”.  
“Memory Switch setting utility” can change the Memory Switch set to ON or OFF as shown  
in the table below. (default : all OFF)  
NOTE  
The Memory Switch is available to be changed by three methods.  
- Memory Switch setting utility.  
- Control from BXL/POS command.  
Settings of the Memory Switch are stored in the NV memory : therefore, even if the printer  
is turned off, the settings are maintained.  
MSW1  
Switch  
Function  
Select Print Speed  
Reserved  
ON  
OFF  
1
2
3~8  
Refer to following Table  
--  
Fixed to OFF  
180dpi  
MSW 1-2  
MSW 1-1  
OFF  
Print Density  
Print Density 3  
Print Density 2  
Print Density 1  
Remark  
250mm/s  
230mm/s  
200mm/s  
OFF  
OFF  
ON  
ON  
OFF  
203dpi  
MSW 1-2  
OFF  
MSW 1-1  
OFF  
Print Density  
Print Density 3  
Print Density 2  
Print Density 1  
Remark  
230mm/s  
200mm/s  
180mm/s  
OFF  
ON  
ON  
OFF  
MSW2  
Switch  
Function  
Specification for  
Destination  
Reserved  
ON  
OFF  
1
Double byte Country Single byte Country  
-- Fixed to OFF  
2
3
4
5
6
7
8
Code Page Selection  
Refer to following Table  
- 13 -  
Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2-3  
Character Table  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
ON  
ON  
ON  
ON  
OFF  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF Page 0  
437 (USA, Standard Europe)  
Katakana  
850 (Multilingual)  
860 (Portuguese)  
863 (Canadian-French)  
865 (Nordic)  
OFF Page 1  
OFF Page 2  
OFF Page 3  
OFF Page 4  
OFF Page 5  
OFF Page 16 1252 (Latin I)  
OFF Page 17 866 (Cyrillic #2)  
OFF Page 18 852 (Latin 2)  
OFF Page 19 858 (Euro)  
OFF Page 21 862 (Hebrew DOS code)  
OFF Page 22 864 (Arabic)  
OFF Page 23 Thai42  
OFF Page 24 1253 (Greek)  
OFF Page 25 1254 (Turkish)  
OFF Page 26 1257 (Baltic)  
OFF Page 27 Farsi  
OFF Page 28 1251 (Cyrillic)  
OFF Page 29 737 (Greek)  
OFF Page 30 775 (Baltic)  
OFF Page 31 Thai14  
ON  
OFF  
OFF  
ON  
ON  
OFF  
OFF  
ON  
ON  
OFF  
OFF  
ON  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
ON  
ON  
ON  
ON  
OFF  
OFF  
ON  
ON  
OFF  
OFF  
ON  
OFF Page 32 Hebrew Old code  
OFF Page 33 1255 (Hebrew New code)  
OFF Page 34 Thai11  
ON  
OFF  
OFF  
ON  
OFF Page 35 Thai18  
ON  
ON  
ON  
ON  
ON  
ON  
ON  
OFF Page 36 855 (Cyrillic)  
OFF Page 37 857 (Turkish)  
OFF Page 38 928 (Greek)  
OFF Page 39 Thai16  
OFF Page 40 1256 (Arabic)  
OFF Page 41 1258 (Vietnam)  
OFF Page 42 Khmer (Cambodia)  
ON  
OFF  
OFF  
ON  
ON  
ON  
ON  
ON  
OFF  
OFF  
ON  
OFF  
OFF  
ON  
Page 47 1250 (Czech)  
MSW3  
Switch  
Function  
ON  
Refer to following Table  
-- Fixed to OFF  
OFF  
1
2
3
Select Emulation  
Reserved  
4~8  
MSW 3-3  
OFF  
MSW 3-2  
OFF  
OFF  
ON  
MSW 3-1  
OFF  
ON  
Emulation  
Emulation 1  
Emulation 2  
Emulation 3  
Emulation 4  
Emulation 5  
Remark  
ESC / POS  
OFF  
OFF  
OFF  
ON  
OFF  
ON  
OFF  
ON  
OFF  
- 14 -  
Rev. 1.00  
 
SRP-350/352plusIIA&C  
MSW4  
Switch  
Function  
Reserved  
Reserved  
ON  
--  
--  
OFF  
Fixed to OFF  
Fixed to OFF  
1
2
3
4
5~8  
Single byte Font Selection  
Reserved  
Refer to following Table  
--  
Fixed to OFF  
MSW 4-4  
OFF  
MSW 4-3  
OFF  
Single byte Font Selection  
Remark  
12 x 24  
9 x 17  
Font A  
Font B  
Font C  
--  
OFF  
ON  
ON  
ON  
OFF  
ON  
9 x 24  
Fixed to OFF  
MSW5  
Switch  
1~2  
3
4~6  
7
8
Function  
ON  
--  
Enable  
--  
Enable  
Enable  
OFF  
Fixed to OFF  
Disable  
Fixed to OFF  
Disable  
Reserved  
2Color support  
Reserved  
2inch Left mode  
2inch Center mode  
Disable  
MSW6  
Switch  
Function  
ON  
Enable  
1 time  
OFF  
Disable  
3 time  
1
2
Auto internal buzzer after cutting  
Auto internal buzzer option  
Auto internal buzzer with cash  
drawer  
3
Enable  
Disable  
4
5~8  
Auto external buzzer after cutting  
Reserved  
Enable  
--  
Disable  
Fixed to OFF  
MSW11  
Switch  
1~8  
Function  
Reserved  
ON  
--  
OFF  
Fixed to OFF  
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Rev. 1.00  
 
SRP-350/352plusIIA&C  
1-6 Installing or Replacing the Paper Roll  
NOTE  
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have  
the paper glued to the core because the printer cannot detect the paper end correctly.  
1-6-1 Make sure that the printer is not receiving data; otherwise, data may be lost.  
1-6-2 Open the paper roll cover by pressing the cover-open button.  
NOTE  
Do not open the print cover while the printer is operating. This may damage the printer.  
1-6-3 Remove the used paper roll core if there is one.  
1-6-4 Insert the paper roll as shown.  
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Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
1-6-5 Be sure to note the correct direction that the paper comes off the roll.  
1-6-6 Pull out a small amount of paper, as shown. Then close the cover.  
NOTE  
When closing the cover, press the center of printer cover firmly to prevent  
paper miss-loading.  
1-6-7 Tear off the paper as shown.  
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Rev. 1.00  
 
SRP-350/352plusIIA&C  
1-7 Adjustments and Settings  
The SRP-350/352plusII is set up at the factory to be appropriate for almost all users. It  
does, however, offer some settings for users with special requirements.  
It has DIP switches that allow you to change communication settings, such as  
handshaking and parity check, as well as print density.  
The SRP-350/352plusII also has a near-end sensor for the paper. This can give you a  
warning when the paper is almost out. If you find that there is not enough paper remaining  
on the roll when the near-end sensor is triggered, you can change the near-end sensor  
setting. Rotate the near end sensor tab at front or rear position. (See the below figure)  
1-8 Using the Printer  
Control Panel  
POWER  
The POWER light is on whenever the printer is on.  
ERROR  
This indicates an error.  
PAPER  
This light indicates the near end of the paper roll. Install a new paper roll  
and the printer Will continue printing. When the light blinks, it indicates  
the self-test printing standby state or macro execution Standby state  
when the macro execution command is used.  
FEED  
Press the FEED button once to advance paper one line. You can also  
hold down the FEED button to feed paper continuously.  
- 18 -  
Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
1-9 Connecting the computer  
You need an appropriate interface cable.  
1-9-1 Plug the cable connector securely into the printer’s interface connector.  
1-9-2 Tighten the screws on both sides of the cable connector.  
1-9-3 Attach the other end of the cable to the computer.  
1-10 Connecting the Power Supply  
CAUTIONS  
When connecting or disconnecting the power supply from the printer, make sure that the  
power supply is not plugged into an electrical outlet. Otherwise you may damage the  
power supply or the printer.  
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your  
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the  
power supply or the printer.  
1-10-1 Make sure that the printer’s power switch is turned off, and the power supply’s  
power cord is unplugged from the electrical outlet.  
1-10-2 Check the label on the power supply to make sure that the voltage required by the  
power supply matches that of your electrical outlet.  
1-10-3 Plug in the power supply’s cable as shown below. Notice that the flat side of the  
plug faces down.  
NOTE  
To remove the DC cable connector, make sure that the power supply’s power cord is  
unplugged; then grasp the connector at the arrow and pull it straight out.  
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Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
2. Self test  
The self-test checks whether the printer has any problems. If the printer does not function  
properly, contact your dealer. The self-test checks the following;  
2-1 Make sure paper roll has been installed properly.  
2-2 Turn on the power while holding down the FEED button. The self-test begins.  
2-3 The self-test prints the current printer status, which provides the control ROM version  
and the DIP switch setting.  
2-4 After printing the current printer status, self-test printing will print the following,  
and pause (The PAPER LED light blinks).  
SELF-TEST PRINTING.  
PLEASE PRESS THE FEED BUTTON.  
2-5 Press the FEED button to continue printing.  
The printer prints a pattern using the built-in character set.  
2-6 The self-test automatically ends and cuts the paper after printing the following.  
*** COMPLETED ***  
2-7 The printer is ready to receive data as soon as it completes the self-test.  
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SRP-350/352plusIIA&C  
3. Hexadecimal Dumping  
This feature allows experienced users to see exactly what data is coming to the printer.  
This can be useful in finding software problems. When you turn on the hexadecimal dump  
function, the printer prints all commands and data in hexadecimal format along with a  
guide section to help you find specific commands.  
To use the hexadecimal dump function, follow these steps.  
3-1 After you make sure that the printer is off, open the cover.  
3-2 Turn on the printer, while holding down the FEED button.  
3-3 Close the cover, then the printer enters the hexadecimal dump mode.  
3-4 Run any software program that sends data to the printer. The printer will print all the  
codes it receives in a two-column format. The first column contains the hexadecimal  
codes and the second column gives the ASCII characters that corresponds to the  
codes.  
1B 21 00 1B 26 02 40 40 40 40  
02 0D 1B 44 0A 14 1E 28 28 28  
00 01 0A 41 0D 42 0A 43 43 43  
. ! . . & . @ @ @ @  
. . . D . . . . ( ( (  
. . . A . B . C C C  
A period (.) is printed for each code that has no ASCII equivalent. During the hex  
dump, all commands except DLE EOT and DLE ENQ are disabled.  
3-5 When the printing finishes, turn off the printer.  
3-6 Turn on the printer and then the hexadecimal mode is off.  
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Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
4. Specification  
Item  
Details  
Printing Method  
Thermal Line Printing  
SRP-350plusII: 180 dpi (7dots/mm)  
SRP-352plusII: 203 dpi (8dots/mm)  
72mm  
Dot Density  
Printing Width  
SRP-350plusII  
Characters per line  
(Default)  
: 42 (Font A) / 56 (Font B) / 56 (Font C)  
SRP-352plusII  
: 48 (Font A) / 64 (Font B) / 64 (Font C)  
SRP-350plusII  
: 59.1 lines/sec, 250 mm/sec  
SRP-352plusII  
Printing Speed *1)  
: 61.33 lines/sec, 230 mm/sec  
Printer  
Receive Buffer Size  
SMPS Input Voltage  
Frequency  
4K Bytes  
100~240 VAC  
50/60 Hz  
SMPS Output Voltage  
24 VDC  
0 ~ 45 (Operating)  
-20 ~ 60 (Storage)  
10 ~ 80 % RH (Operating)  
10 ~ 90 % RH (Storage)  
; Except for paper  
1,800,000 Cuts  
Temperature  
Humidity  
Auto Cutter  
Mechanism MCBF *2)  
Paper Type  
70,000,000 Lines  
Paper Roll  
Roll Width  
80mm  
Roll Diameter  
Paper Thickness  
Max 83mm  
0.062~0.075mm  
Paper  
Inner: Ø12mm (0.47”)  
Outer: Ø18mm (0.71”)  
Paper Tube  
Note  
*1) Printing speed may be slower depending on the data transmission speed and the  
combination of control commands.  
*2) The above values are calculated under printing level 2 with recommended paper at  
normal temperature. The values may vary with environment temperature, printing  
level, etc.  
*3) The switch is the disconnecting device. Turn off switch from any hazard.  
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Rev. 1.00  
 
 
SRP-350/352plusIIA&C  
5. Appendix  
5-1 Cleaning Printer  
Paper dust inside the printer may lower the print quality. In this case clean the printer as  
follows.  
5-1-1 Open the printer cover and remove the paper if exists.  
5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.  
5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.  
5-1-4 Insert a paper roll and close the printer cover.  
The remained amount of paper detected by paper near end sensor varies with the  
diameter of the paper core.  
To adjust the remained amount, contact your dealer.  
5-2 Using Wall Mount  
Please disable the near end paper function by making dip switch 2-7 on when you use the  
printer in wall mount position where the near end paper function will not work well.  
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Rev. 1.00  
 
 

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