Sony Personal Computer PCG V505DH User Manual

VAIO® Computer  
Quick Start  
PCG-V505DC1/DH/DX Series  
 
Turning On Your Computer......................................21  
Registering Your Computer ......................................26  
Turning Off Your Computer .....................................30  
VAIO Recovery Wizard Utility...................33  
Troubleshooting Your Computer.............35  
Support Options.........................................................39  
3
 
VAIO® Computer Quick Start  
4
 
Notice to Users  
information. Financial services may require prior  
arrangements with participating financial institutions.  
© 2003 Sony Electronics Inc. All rights reserved. This  
manual and the software described herein, in whole or  
in part, may not be reproduced, translated, or reduced  
to any machine-readable form without prior written  
approval.  
As an ENERGY  
STAR® Partner, Sony  
Corporation has  
determined that this  
product meets the  
ENERGY STAR®  
guidelines for energy  
efficiency.  
SONY ELECTRONICS INC. PROVIDES NO  
WARRANTY WITH REGARD TO THIS MANUAL,  
THE SOFTWARE, OR OTHER INFORMATION  
CONTAINED HEREIN AND HEREBY  
EXPRESSLY DISCLAIMS ANY IMPLIED  
WARRANTIES OF MERCHANTABILITY OR  
FITNESS FOR ANY PARTICULAR PURPOSE  
WITH REGARD TO THIS MANUAL, THE  
SOFTWARE, OR SUCH OTHER INFORMATION.  
IN NO EVENT SHALL SONY ELECTRONICS INC.  
BE LIABLE FOR ANY INCIDENTAL,  
CONSEQUENTIAL, OR SPECIAL DAMAGES,  
WHETHER BASED ON TORT, CONTRACT, OR  
OTHERWISE, ARISING OUT OF OR IN  
CONNECTION WITH THIS MANUAL, THE  
SOFTWARE, OR OTHER INFORMATION  
CONTAINED HEREIN OR THE USE THEREOF.  
The International ENERGY STAR® Office  
Equipment Program is an international program that  
promotes energy saving through the use of computers  
and other office equipment. The program backs the  
development and dissemination of products with  
functions that effectively reduce energy consumption.  
It is an open system in which business proprietors can  
participate voluntarily. The targeted products are office  
equipment such as computers, displays, printers,  
facsimiles and copiers. Their standards and logos are  
uniform among participating nations. ENERGY STAR  
is a U.S. registered mark.  
Sony Electronics Inc. reserves the right to make any  
modification to this manual or the information  
contained herein at any time without notice. The  
software described herein is governed by the terms of  
a separate user license agreement.  
This product contains software owned by Sony and  
licensed by third parties. Use of such software is  
subject to the terms and conditions of license  
agreements enclosed with this product. Some of the  
software may not be transported or used outside the  
United States. Software specifications are subject to  
change without notice and may not necessarily be  
identical to current retail versions.  
The Wireless LAN  
functionality, which is  
incorporated into  
selected models only,  
has passed Wi-Fi  
certification and  
complies with the  
interoperability  
specifications  
Updates and additions to software may require an  
additional charge. Subscriptions to online service  
providers may require a fee and credit card  
established by WFA  
(Wi-Fi Alliance).  
Sony, DVgate, DVgate Plus, Handycam, i.LINK,  
Mavica, MagicGate™ Memory Stick, Memory Stick,  
Memory Stick PRO, VAIO, and the VAIO logo are  
trademarks of Sony Corporation. Microsoft, Windows  
Media, Windows, Windows NT, and the Windows  
5
 
 
VAIO® Computer Quick Start  
logo are registered trademarks of Microsoft  
Corporation. Intel, SpeedStep, and Pentium are  
trademarks or registered trademarks of Intel  
Corporation. PS/2 is a registered trademark of IBM.  
Acrobat Reader, Photoshop, Photoshop Elements, and  
Premiere are trademarks of Adobe Systems  
Incorporated. PowerPanel is a trademark of Phoenix  
Technologies Ltd.  
Safety Information  
WARNING  
To prevent fire or shock hazard, do not expose  
your computer to rain or moisture.  
To avoid electrical shock, do not open the  
cabinet. Refer servicing to qualified personnel  
only.  
Reverse engineering or disassembly is prohibited.  
i.LINK is a trademark of Sony used only to designate  
that a product contains an IEEE 1394 connection. The  
i.LINK connection may vary, depending on the  
software applications, operating system, and  
compatible i.LINK devices. All products with an  
i.LINK connection may not communicate with each  
other. Please refer to the documentation that came with  
your compatible i.LINK device for information on  
operating conditions and proper connection. Before  
connecting compatible i.LINK PC peripherals to your  
system, such as a CD-RW or hard disk drive, confirm  
their operating system compatibility and required  
operating conditions. All other trademarks are  
trademarks of their respective owners.  
Never install modem or telephone wiring during  
a lightning storm.  
Never install telephone jacks in wet locations  
unless the jack is specifically designed for wet  
locations.  
Never touch uninsulated telephone wire or  
terminals unless the telephone line has been  
disconnected at the network interface.  
Use caution when installing or modifying  
telephone lines.  
Avoid using the modem during an electrical  
storm.  
End User / Product Activation  
Requirements  
Do not use the modem or a telephone to report a  
gas leak in the vicinity of the leak.  
Certain software product(s) included with this  
computer may include features such as copy protection  
and content management technology. Use of the  
software product(s) requires agreement to applicable  
end user agreements and full compliance with  
applicable product activation procedures. Product  
activation procedures and privacy policies will be  
detailed during initial launch of the software  
product(s), or upon certain reinstallations of the  
software product(s) or reconfiguration of the  
computer, and may be completed by Internet or  
telephone (toll charges may apply).  
A socket outlet should be as close as possible to  
the unit and easily accessible.  
i.LINK, PC Card, and USB connectors are not  
supplied with Limited Power Sources.  
To prevent possible damage to your computer  
during transportation, first attach any supplied  
connector covers and slot protectors in their  
appropriate locations, and secure the battery  
pack in the battery bay.  
Owners Record  
The model number and serial number are located on  
the bottom of your Sony VAIO computer. Refer to the  
model and serial number when you call your Sony  
Service Center.  
Model Number: _____________________  
Serial Number: ________________________  
6
 
Notice to Users  
.
Des connecteurs i.LINK, PC Card, et USB ne  
sont pas fournis avec des Sources d’Énergie  
Limitées.  
To change the backup battery, please  
contact your nearest Sony Service  
Center.  
Afin de prévenir des indemnités à votre  
ordinateur pendant la transportation, attachez  
d’abord tous les volets de connecteurs et  
protecteurs d’emplacements comme il faut, et  
insérez la batterie dans le logement de la  
batterie.  
Caution: The use of optical instruments  
with this product will increase eye  
hazard. As the laser beam used in this  
product is harmful to the eyes, do not  
attempt to disassemble the cabinet.  
Refer servicing to qualified personnel  
only.  
(For CD-RW/DVD-ROM) Danger:  
Visible and invisible laser radiation  
when open. Avoid direct exposure to  
beam.  
Pour changer la pile de rechange,  
veuillez contacter votre centre de  
service Sony le plus près.  
Avertissement: L'utilisation  
Caution: To reduce the risk of fire, use  
only No. 26 AWG or larger  
d'instruments optiques avec ce produit  
augmente les risques pour les yeux.  
Puisque le faisceau laser utilisé dans  
ce produit est dommageable pour les  
yeux, ne tentez pas de désassembler  
le boîtier. Adressez-vous à un agent de  
service qualifié.  
telecommunication line cord.  
AVERTISSEMENT  
Pour prévenir tout risque d’incendie ou  
d’électrocution, garder cet appareil à l’abri de la  
pluie et de l’humidité.  
(Pour le lecteurs Combo de  
CD-RW/DVD-ROM) Danger: Radiation  
laser visible et invisible si ouvert.  
Évitez l’exposition directe au faisceau.  
Pour prévenir tout risque d’électrocution, ne pas  
ouvrir le châssis de cet appareil et ne confier son  
entretien qu’à une personne qualifiée.  
Attention : Afin de réduire les risques  
d'incendie, n'utilisez qu'un cordon de  
communication N0. 26 AWG ou plus  
gros.  
Ne jamais effectuer l’installation de fil modem  
ou téléphone durant un orage électrique.  
If you have questions about this product, you can reach  
the Sony Customer Information Service Center at 1-  
888-4-SONY-PC; or write to the Sony Customer  
Information Service Center at 12451 Gateway Blvd.,  
Ft. Myers, FL 33913 or find Sony Customer Service  
Ne jamais effectuer l’installation d’une prise  
téléphonique dans un endroit mouillé à moins  
que la prise soit conçue à cet effet.  
Ne jamais toucher un fil téléphonique à  
découvert ou un terminal à moins que la ligne  
téléphonique n’ait été débranche de l’interface  
réseau.  
Soyez très prudent lorsque vous installez ou  
modifiez les lignes téléphoniques.  
Évitez d’utiliser le modem durant un orage  
électrique.  
N'utilisez pas le modem ni le téléphone pour  
prévenir d'une fuite de gaz quand vous êtes près  
de la fuite.  
Lappareil doit être le plus près possible d’une  
prise murale pour en faciliter l’accès.  
7
 
VAIO® Computer Quick Start  
You are cautioned that any changes or modifications to  
the computer not expressly approved in this manual  
could void your authority to operate this equipment.  
Regulatory Information  
Declaration of Conformity  
Only peripherals (computer input/output devices,  
terminals, printers, etc.) that comply with FCC Class B  
limits may be attached to this computer product.  
Operation with non-compliant peripherals is likely to  
result in interference to radio and television reception.  
Trade Name:  
Model No.:  
Sony  
PCG-691L, PCG-692L  
Sony Electronics Inc.  
All cables used to connect peripherals must be  
shielded and grounded. Operation with cables  
connected to peripherals that are not shielded and  
grounded may result in interference to radio and  
television reception.  
Responsible Party:  
Address:  
680 Kinderkamack  
Road  
Oradell, NJ 07649  
Telephone:  
(For FCC-related  
201-930-6972  
FCC Part 68  
This equipment complies with Part 68 of the FCC  
rules and the requirements adopted by the ACTA. On  
the bottom of this equipment is a label that contains,  
among other information, a product identifier in the  
format US:AAAEQ##TXXXX. If requested, this  
information must be provided to the telephone  
company.  
matters only.)  
This device complies with Part 15 of the FCC  
rules. Operation is subject to the following two  
conditions:  
(1) This device may not cause harmful  
interference, and  
This modem uses the USOC RJ11C telephone jack.  
(2) this device must accept any interference  
received, including interference that may cause  
undesired operation.  
The REN is used to determine the number of devices  
which may be connected to the telephone line.  
Excessive RENs on the telephone line may result in  
the devices not ringing in response to an incoming call.  
In most, but not all areas, the sum of the RENs should  
not exceed five (5.0). To be certain of the number of  
devices that may be connected to the line, as  
determined by the total RENs, contact the telephone  
company to determine the maximum REN for the  
calling area. For products approved after July 23,  
2001, the REN for this product is part of the product  
identifier that has the format US: AAAEQ##TXXXX.  
The digits represented by ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3). For earlier  
products, the REN is separately shown on the label.  
This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to  
Part 15 of the Rules. These limits are designed to  
provide reasonable protection against harmful  
interference in a residential installation. This  
equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
interference to radio communications. However, there  
is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause  
harmful interference to radio or television reception,  
which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
If this equipment causes harm to the telephone  
network, the telephone company will notify you in  
advance that temporary discontinuance of service may  
be required. If advance notice is not practical, the  
telephone company will notify the customer as soon as  
possible. Also, you will be advised of your right to file  
a complaint with the FCC if you believe it is necessary.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment  
and the receiver.  
The telephone company may make changes in its  
facilities, equipment, operations or procedures that  
could affect the operations of the equipment. If this  
happens, the telephone company will provide advance  
notice in order for you to make the necessary  
modifications in order to maintain uninterrupted  
service.  
Connect the equipment to an outlet on a circuit  
different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV  
technician for help.  
8
 
Notice to Users  
If trouble is experienced with this equipment, you can  
reach the Sony Customer Information Service Center  
at 1-888-4-SONY-PC, or write to the Sony Customer  
Information Service Center at 12451 Gateway Blvd.,  
Ft. Myers, FL 33913; or find Sony Customer Service  
equipment is causing harm to the telephone network,  
the telephone company may request that you  
disconnect the equipment until the problem is  
resolved.  
To prevent radio interference to the licensed service,  
this device is intended to be operated indoors and  
away from windows to provide maximum shielding.  
Equipment (or its transmit antenna) that is installed  
outdoors is subject to licensing.  
The term “IC:” before the certification/registration  
number only signifies that the Industry Canada  
technical specifications were met.  
(POUR LES MODÈLES AVEZ RESEAU DE  
CONNEXIONS LOCAL SANS FIL) L’utilisation de  
ce dispositif est autorisée seulement aux conditions  
suivantes: (1) il ne doit pas produire de brouillage et  
(2) l’utilisateur du dispositif doit être prêt à accepter  
tout brouillage radioélectrique reçu, même si ce  
brouillage est susceptible de compromettre le  
fonctionnement du dispositif.  
Repair of this equipment should be made only by a  
Sony Service Center or Sony authorized agent. For the  
Sony Service Center nearest you, call 1-888-4-SONY-  
PC (1-888-476-6972).  
This equipment cannot be used on public coin service  
provided by the telephone company. Connection to  
party line service is subject to state and possible  
provincial tariffs. Contact the state public or provincial  
utility service commission, public service commission,  
or corporation commission for information.  
Pour empêcher que cet appareil cause du brouillage au  
service faisant l’objet d’une licence, il doit être utilisé  
à l’interieur et devrait être placé loin des fenêtres afin  
de fournir un écran de blindage maximal. Si le matériel  
(ou son antenne d’émission) est installé a l’exterieur, il  
doit faire l’objet d’une licence.  
If your home has specially wired alarm equipment  
connected to the telephone line, ensure the installation  
of this equipment does not disable your alarm  
equipment. If you have questions about what will  
disable alarm equipment, consult your telephone  
company or a qualified installer.  
Lexpression “IC:” avant le numéro  
d’homologation/enregistrement signifie seulement que  
les spécifications techniques d’Industrie Canada ont  
été respectées.  
Use a surge arrestor to protect against electrical surges.  
Telephone Consumer  
Protection Act of 1991  
(United States)  
FCC Radio Frequency Exposure  
(United States)  
(FOR MODELS WITH WIRELESS LAN) This  
equipment complies with FCC radiation exposure  
limits set forth for an uncontrolled environment. This  
equipment should be installed and operated with  
minimum distance of 8 inches (20 cm) between the  
radiator and body (excluding extremities: hands,  
wrists, and feet).  
The Telephone Consumer Protection Act of 1991  
makes it unlawful for any person to use a computer or  
other electronic device, including fax machines, to  
send any message unless such message clearly  
contains, in a margin at the top or bottom of each  
transmitted page or on the first page of the  
transmission, the date and time it is sent and an  
identification of the business, other entity, or  
individual sending the message, and the telephone  
number of the sending machine or such business, other  
entity, or individual. (The telephone number provided  
may not be a 900 number or any other number for  
which charges exceed local or long-distance  
transmission charges.)  
This device and its antenna(s) must not be co-located  
or operating with any other antenna or transmitter  
except Grant condition. Users are not permitted to  
modify this transmitter device. Any unauthorized  
change made to this device could void your authority  
to operate this device.  
IC RSS-210 (Canada)  
(FOR MODELS WITH WIRELESS LAN) Operation  
is subject to the following two conditions: (1) this  
device may not cause interference, and (2) this device  
must accept any interference, including interference  
that may cause undesired operation of the device.  
In order to program this information into your  
facsimile machine, see your fax software  
documentation.  
9
 
VAIO® Computer Quick Start  
Telephone Consumer  
Guidelines (Canada)  
RECYCLAGE DES  
ACCUMULATEURS AUX IONS  
DE LITHIUM  
Please refer to your telephone directory under ‘Privacy  
Issues’ and/or ‘Terms of Service.’ For more detailed  
information, please contact:  
CRTC  
Terrasses de la Chaudière, Tour centrale 1 promenade  
du Portage, 5 étage Hull PQ K1A 0N2.  
RECYCLAGE DES  
ACCUMULATEURS  
AUX IONS DE  
LITHIUM  
This Class B digital apparatus complies with Canadian  
ICES-003.  
Les accumulateurs aux  
ions de lithium sont  
recyclables.  
Cet appareil numérique de la classe B est conforme à  
la norme NMB-003 du Canada.  
RECYCLING LITHIUM ION  
BATTERIES  
Vous pouvez contribuer à préserver  
l’environnement en rapportant les piles usées dans  
un point de collection et recyclage le plus proche.  
Pour plus d’informations sur le recyclage des  
accumulateurs, téléphonez le numéro gratuit 1-  
800-822-8837 (Etats-Units et Canada uniquement),  
RECYCLING  
LITHIUM-ION  
BATTERIES  
Avertissment: Ne pas utiliser des accumulateurs  
aux ions de lithium qui sont endommagées ou qui  
fuient.  
Lithium-Ion batteries  
are recyclable.  
You can help preserve our environment by  
returning your used rechargeable batteries to the  
collection and recycling location nearest you.  
For more information regarding recycling of  
rechargeable batteries, call toll free 1-800-822-  
Caution: Do not handle damaged or leaking  
Lithium-Ion batteries.  
10  
 
Notice to Users  
Le Nombre Équivalent de Sonneries (REN) de cet  
équipement terminal est 0,2. Le REN attribué à chaque  
équipement terminal indique le nombre maximum de  
terminaux que l’on peut connecter à une interface  
téléphonique. Il est possible de raccorder à une  
interface plusieurs combinaisons d’appareils, mais la  
somme des Nombres Équivalents de Sonneries de tous  
ces appareils ne doit pas dépasser cinq.  
Do not handle damaged or leaking  
lithium ion batteries.  
Danger of explosion if battery is  
incorrectly replaced. Replace only with  
the same or equivalent type  
recommended by the manufacturer.  
Discard used batteries according to the  
manufacturer’s instructions.  
The battery pack used in this device  
may present a fire or chemical burn  
hazard if mistreated. Do not  
disassemble, heat above 140°F (60°C)  
or incinerate. Dispose of used battery  
promptly. Keep away from children.  
Ne pas utiliser des batteries au lithium  
ionisé qui sont endommagées ou qui  
fuient.  
Une batterie non conforme présente un  
danger d'explosion. La remplacer  
seulement par une batterie identique  
ou de type équivalent recommandé par  
le fabricant. Évacuer les batteries  
usées selon les directives du fabricant.  
La manutention incorrecte du module  
de batterie de cet appareil présente un  
risque d'incendie ou de brûlures  
chimiques. Ne pas démonter, incinérer  
ou exposer à une température de plus  
de 60°C. Évacuer promptement la  
batterie usée. Garder hors de portée  
des enfants.  
INDUSTRY CANADA NOTICE  
NOTICE: This equipment meets the applicable  
Industry Canada Terminal Equipment Technical  
Specifications.  
The Ringer Equivalence Number (REN) for this  
terminal equipment is 0.2. The REN assigned to each  
terminal equipment provides an indication of the  
maximum number of terminals allowed to be  
connected to a telephone interface. The termination on  
an interface may consist of any combination of devices  
subject only to the requirement that the sum of the  
Ringer Equivalence Numbers of all the devices does  
not exceed five.  
AVIS DE LINDUSTRIE CANADA  
REMARQUE: Cet équipement est conforme aux  
Spécifications Techniques des Équipements  
Terminaux d’Industrie Canada en vigueur.  
11  
 
VAIO® Computer Quick Start  
12  
 
Setting Up  
Congratulations on your purchase of the Sony VAIO® computer. Sony has  
combined leading-edge technology in audio, video, computing, and  
communications to provide state-of-the-art personal computing.  
Unpacking Your Computer  
Main Unit  
AC Adapter  
Rechargeable Battery  
Power Cord  
13  
 
   
VAIO® Computer Quick Start  
VAIO Computer Documents  
VAIO® Computer User Guide — A searchable on-screen help file that  
contains detailed information on how to use your new computer. See  
“Locating Your VAIO Computer User Guide” on page 27 for more  
information.  
VAIO® Computer Quick Start (this document) — Contains information  
on unpacking and setting up your computer for immediate use.  
Software CDs  
Depending on the model you purchased, additional program CDs may be  
included with your computer.  
About System Recovery operations  
Only computers equipped with the Microsoft® Windows® 2000 Professional  
operating system come with Recovery CDs/DVDs. Computers with the  
Microsoft® Windows® XP operating system feature a Hard Disk Drive recovery  
process that eliminates the need for Recovery CDs/DVDs.  
14  
 
Locating Controls and Ports  
Locating Controls and Ports  
Front  
4
1
2
3
4
5
6
Computer screen (LCD)  
Speakers  
9
Power indicator  
10  
11  
12  
13  
14  
Battery indicator  
Keyboard  
Hard disk drive indicator  
*
Touch pad  
Wireless LAN indicator  
Left and right buttons  
Num lock indicator  
Caps lock indicator  
Memory Stick® media  
indicator  
7
8
Power switch  
15  
Scroll lock indicator  
*
Wireless LAN switch  
* Wireless LAN capabilities are available on selected models only.  
15  
 
   
VAIO® Computer Quick Start  
Back  
1
Battery port  
Left  
1
2
3
4
5
DC IN port  
6
7
8
9
i.LINK® (IEEE 1394) S400 port  
Microphone jack  
Air vent  
Monitor (VGA) port  
PC Card eject button  
USB 2.0 port  
Headphone jack  
PC Card slot  
16  
 
Locating Controls and Ports  
Right  
1
2
3
4
5
Memory Stick® media indicator 6  
USB 2.0 port  
Memory Stick® media slot  
CD-RW/DVD drive  
7
8
Air vent  
Modem jack  
CD-RW/DVD drive eject button 9  
Network (Ethernet) port  
Manual eject hole  
Only connect 10BASE-T or 100BASE-TX cables to the  
Network (Ethernet)  
port. Do not connect any other type of network cable or any telephone line to  
this port. Connecting cables other than those listed above may result in an  
electric current overload and could cause a malfunction, excessive heat, or fire  
in the port. To connect the unit to a network, refer to your on-screen VAIO®  
Computer User Guide or contact your network administrator. See “Locating  
Your VAIO Computer User Guide” for more information.  
17  
 
VAIO® Computer Quick Start  
Removing the Protective Tabs  
Gently pull the protective tabs away from the computer to find the Ethernet port and  
modem jack.  
18  
 
Locating Controls and Ports  
Bottom  
1
2
Port replicator connector  
4
5
Reset button  
Air vent  
Battery UNLOCK/LOCK  
latch  
3
Battery RELEASE latch  
19  
 
VAIO® Computer Quick Start  
20  
 
Getting Started  
This section helps you get your computer running and registered, so you  
can take advantage of Sonys many support options. You’ll also learn how  
to locate your on-screen VAIO® Computer User Guide, which contains  
step-by-step instructions for operating your computer.  
Turning On Your Computer  
To use your computer immediately, use the supplied AC adapter as a power  
source. Your supplied battery is not charged when you unpack it, however, you  
can begin charging it when you use your AC adapter. See “Powering Your  
Computer” in your on-screen VAIO® Computer User Guide for more  
information about using batteries. See also “Locating Your VAIO Computer User  
Guide” on page 27.  
To charge the battery  
1
Switch the UNLOCK/LOCK latch on the bottom of the computer to the  
UNLOCK position.  
UNLOCK/LOCK Latch  
21  
 
   
VAIO® Computer Quick Start  
2
Align the grooves on the battery with the tabs on the back of the computer,  
and slide the battery toward the computer until it clicks into place.  
Inserting the Battery  
3
4
Slide the UNLOCK/LOCK latch into the LOCK position to secure the  
battery on the computer.  
Connect the AC adapter to the computer. See “To connect the AC adapter.”  
Once you connect the AC adapter to the computer, the battery begins to charge  
whether the computer is on or off. The battery indicator shows the battery  
status. The indicator blinks as the battery charges. See “Powering Your  
Computer” in your on-screen VAIO® Computer User Guide for more  
information.  
22  
 
Turning On Your Computer  
To connect the AC adapter  
Plug the AC adapter cable into the DC IN port.  
1
Connecting the AC Adapter to the Computer  
2
Plug the power cord into the AC adapter and an AC outlet.  
.
Use only the supplied AC adapter with your computer.  
To open and turn on the computer  
1
Slide the release latch to the right and lift the cover while holding the bottom  
of the computer firmly.  
Opening the Computer  
23  
 
 
VAIO® Computer Quick Start  
2
Slide the power switch to the right until the green power indicator lights up.  
Turning on the Computer  
If you hold the power switch to the right, the computer turns off.  
3
If necessary, adjust the brightness controls for the LCD display as follows:  
To increase brightness, press the Fn+F5 keys, and then press the Up  
Arrow key or Right Arrow key  
To decrease brightness, press the Fn+F5 keys, and then press the Down  
Arrow key or Left Arrow key  
.
.
Using the Touch Pad  
The computer contains a pointing device called a touch pad. You can point to,  
select, drag, and scroll objects on the screen using the built-in touch pad.  
24  
 
 
Using the Touch Pad  
Describing the touch pad  
Locating the Touch Pad  
Touch Pad Action Description  
Sliding one finger Equivalent to using a mouse to place the pointer on an item.  
Tapping once  
Tapping twice  
Equivalent to pressing the left button once.  
Equivalent to pressing the left button twice.  
Sliding one finger Equivalent to using the mouse to drag an item.  
while pressing the  
left button  
Moving your finger Equivalent to scrolling vertically. (The scroll function is  
along the right edge available only with programs that support a touch pad scroll  
of the touch pad  
feature.)  
Moving your finger Equivalent to scrolling horizontally. (The scroll function is  
along the bottom to available only with programs that support a touch pad scroll  
scroll horizontally feature.)  
25  
 
VAIO® Computer Quick Start  
Registering Your Computer  
You are prompted to register your computer the first time you turn on the unit. Follow  
the on-screen instructions to complete the registration process. If you are not able to  
register your computer during the first session, you are provided with additional  
registration opportunities later.  
Take advantage of Sony’s commitment to quality customer support and receive  
these benefits by registering your computer:  
Sony Customer Support — Talk to a support representative to troubleshoot  
problems you may have with your computer.  
Limited Warranty Extension — Protect your investment. See the Warranty  
Card for more details.  
Product Information Notification — By giving Sony your contact  
information, you will enable Sony to reach you regarding performance  
updates and upgrades.  
26  
 
 
Locating Your VAIO Computer User Guide  
Locating Your VAIO Computer User Guide  
The on-screen VAIO® Computer User Guide is a searchable help file that  
contains detailed information on how to use your new computer.  
To open the user guide  
1
Click Start on the Windows® taskbar, and then click Help and Support.  
The Help and Support Center window appears, displaying information  
about your VAIO® computer and Microsoft® Windows® operating system.  
Locating the VAIO User Guide (Windows XP)  
2
Click VAIO User Guide in the Pick a Help topic column. A second Help  
and Support Center window appears, which offers information about your  
computer.  
27  
 
   
VAIO® Computer Quick Start  
VAIO® User Guide  
1
2
User guide table of contents  
Link to Electronic Flyer  
List of computer help topics  
List of updates and supplemental  
information  
3
Link to Sony Computing  
Support  
List of your computer’s hardware  
specifications and preinstalled software  
information.  
Setting Up A Dial-Up Connection  
This section describes the basic steps for setting up your dial-up connection. The  
Connection Wizard guides you through the process of choosing an Internet  
Service Provider (ISP) or setting up an existing account, and connecting to the  
Internet.  
28  
 
 
Setting Up A Dial-Up Connection  
To connect a telephone cable  
1
2
Locate the Modem jack on your computer.  
Plug one end of the telephone cable into the Modem jack. Make sure it clicks  
into place.  
3
Plug the other end into the wall jack.  
Connecting a Telephone Cable  
Your computer does not work with party lines, cannot be connected to a coin-operated  
telephone, and may not work with multiple telephone lines or a private branch  
exchange (PBX). Some of these connections may result in excess electrical current  
and could cause a malfunction in the internal modem.  
If you connect a telephone cable coming through a splitter, the modem or connected  
device may not work properly.  
29  
 
VAIO® Computer Quick Start  
To set up a dial-up connection  
1
Click Start, point to All Programs, Accessories, Communications, and  
then click New Connection Wizard. The New Connection Wizard  
appears.  
New Connection Wizard  
2
3
4
5
Click Next.  
If it is not already selected, click Connect to the Internet.  
Click Next.  
Follow the on-screen instructions.  
Turning Off Your Computer  
Using the power switch to turn off your computer may result in loss of data.  
Follow the steps below to properly turn off your computer and avoid losing data.  
To turn off your computer  
1
2
3
Close all operations.  
Click Start on the Windows® taskbar.  
Click Turn Off Computer at the bottom of the Start menu to display the  
Turn off computer window, and select Turn Off.  
30  
 
 
Turning Off Your Computer  
Respond to any prompts warning you to save documents.  
4
Wait for your computer to turn off automatically. The computer is off when  
the power indicator turns off.  
During a period of inactivity, you can conserve battery life by using power saving  
modes. See the VAIO® Computer User Guide for more information.  
If you are unable to turn off the computer, slide and hold the power switch until the  
computer turns off. This operation may result in data loss.  
31  
 
VAIO® Computer Quick Start  
32  
 
VAIO Recovery Wizard Utility  
(Windows® XP only) System and Application Recovery CDs are not  
supplied with your VAIO® computer. Your VAIO computer is equipped  
with the VAIO Recovery Wizard, a fast and easy-to-use system recovery  
utility. This system and application recovery utility enables you to recover  
preinstalled software programs, the operating system, and to create a  
VAIO Recovery Media Kit.  
About the VAIO Recovery Wizard utility  
Use the several recovery options to restore your preinstalled software  
programs and specific partitions on your hard disk drive.  
Follow the instructions that guide you through several recovery options  
choosing the default selections or customizing your computer's recovery.  
Discover the advantages of recovering your computer without using CDs or  
other external media.  
Create your own Recovery Media Kit, using your purchased CD or DVD  
media.  
Creating a Recovery Media Kit  
*
You can create your Recovery Media Kit using CD or DVD media that can be  
used if your system does not start. The Recovery Media Kit enables you to  
reclaim the space reserved for the recovery partition (approximately 5 GB).  
For more information about creating the Recovery Media Kit, see the VAIO  
Recovery Options online guide:  
1
Click Start in the Windows® taskbar, and then click Help and  
Support.  
2
From the VAIO Help and Support Center, click VAIO Recovery  
Options.  
* The number of CDs and/or DVDs required to create a Recovery Media Kit may vary,  
depending on the computer model purchased.  
33  
 
 
VAIO® Computer Quick Start  
Visit the Sony Computing Support Web site for the latest information about using  
the VAIO Recovery Wizard or Recovery Media Kit.  
To purchase a VAIO Recovery Media kit  
1
2
3
Go to the Sony Direct Accessories and Parts Center Web site at  
Enter your computer model number (for example, PCV-XXXX), and click  
List Parts and accessories.  
Follow the online instructions to order the Recovery Media Kit.  
If you are not able to access the Sony Direct Accessories and Parts Center Web site,  
contact a customer service representative at 1-800-488-7669.  
Using the VAIO Recovery Wizard Help  
For more information about recovery options or instructions on using the VAIO  
Recovery Wizard utility program, see the VAIO Recovery Wizard Help.  
Access the Help by following these steps:  
1
2
3
4
Turn on your computer.  
Click Start in the Microsoft® Windows® taskbar and click All Programs.  
Click VAIO Recovery Wizard. The VAIO Recovery Wizard utility appears.  
Click Help. The VAIO Recovery Wizard Help appears in a separate  
*
window .  
* If you do not perform a recovery operation, your system prompts you to restart your  
computer when closing the VAIO Recovery Wizard utility.  
34  
 
Troubleshooting Your Computer  
This section describes how to solve some basic problems you may  
encounter when using your computer. For more troubleshooting topics  
refer to the VAIO® Computer User Guide. Many problems have simple  
solutions, so refer to these sources before you contact Sony Computing  
Support (http://www.sony.com/pcsupport).  
What do I do if my computer won’t start?  
Make sure the computer is securely plugged into a power source and turned  
on. Make sure the power indicator shows the power is on.  
Make sure the battery is inserted properly and charged.  
Make sure the floppy disk drive (if applicable) is empty.  
If the computer is plugged into a power strip or uninterruptible power supply  
(UPS), make sure the power strip or UPS is turned on and working.  
If you are using an external display, make sure it is plugged into a power  
source and turned on. Make sure the brightness and contrast controls are  
adjusted correctly. See the guide that came with your display for details.  
Disconnect the AC adapter and remove the battery. Wait one minute.  
Reattach the AC adapter and reinsert the battery. Turn on the power.  
Condensation may cause the computer to malfunction. If this occurs, do not  
use the computer for at least one hour.  
If the computer still does not turn on, follow these steps:  
1
2
Unplug the power cord and remove the battery.  
Use a thin, straight object (such as a paper clip) to press the reset button  
on the bottom of the computer. For location information, see “Locating  
Controls and Ports.”  
3
4
Reinsert the power cord and the battery.  
Turn on the computer.  
35  
 
 
VAIO® Computer Quick Start  
What do I do if a BIOS error appears when my computer starts?  
If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of  
the screen, follow these steps:  
1
2
3
Press the F2 key. The BIOS Setup menu appears.  
Set the date (month/day/year). Press Enter.  
Press the Down Arrow key  
to select System Time, and then set the time  
(hour: minute: second). Press Enter.  
4
Press the Right Arrow key  
to select the Exit tab, and then press the  
Down Arrow key  
to select Get Default Values. The message Load  
default values for all SETUP items appears.  
5
6
7
Press Enter. The Setup Confirmation window appears.  
Select Yes, and press Enter.  
Select Exit (Save Changes), and press Enter. The Setup Confirmation  
window appears again.  
8
Select Yes, and press Enter. The computer restarts.  
If this occurs on a regular basis, contact Sony Computing Support  
(http://www.sony.com/pcsupport).  
What do I do if the message “Operating system not found” appears when my  
computer starts, and why won’t Windows start?  
Make sure the computer does not have a “non-bootable” floppy disk in the  
floppy disk drive (if applicable).  
If a non-bootable floppy disk is in the drive:  
1
2
Remove the floppy disk.  
Restart the computer and confirm that the Microsoft® Windows®  
operating system starts properly.  
If Windows still does not start, follow these steps to initialize the BIOS:  
1
2
3
If there is a disk in the floppy disk drive, then remove it.  
Turn off the computer.  
Remove any peripheral devices connected to the computer.  
36  
 
Troubleshooting Your Computer  
4
5
Restart the computer.  
Press the F2 key when the Sony VAO® logo appears. The BIOS Setup  
window appears.  
6
7
Press the Right Arrow key  
to select the Exit menu.  
Press the Down Arrow key  
to select Get Default Values. The  
message Load default values for all SETUP items appears.  
Press Enter. The Setup Confirmation window appears.  
Select Yes, and press Enter.  
8
9
10 Select Exit (Save Changes), and press Enter. The Setup Confirmation  
window appears again.  
11 Select Yes, and press Enter. The computer restarts.  
What do I do if my computer stops responding?  
It is best to turn off your computer using the Turn Off Computer or Shut Down  
option on the Microsoft® Windows® Start menu, located on the taskbar. Using  
other methods, including those listed below, may result in loss of unsaved data.  
Click Start on the Windows® taskbar, select Turn Off Computer, and then  
click Turn Off.  
If your computer does not turn off, press the Ctrl+Alt+Delete keys  
simultaneously. When the Windows Task Manager dialog box appears,  
click Turn Off from the Shut Down menu.  
If your computer still does not turn off, press and hold the power button or  
slide and hold the power switch until the computer turns off.  
If your computer stops responding while playing a CD or DVD, press the  
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from  
the Windows Task Manager.  
Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the  
power button or switch may cause loss of data.  
Remove the AC adapter and battery.  
37  
 
VAIO® Computer Quick Start  
Why won’t my computer enter Standby or Hibernate mode?  
Your computer may become unstable if the operating mode is changed before the  
computer completely enters Standby or Hibernate.  
To restore the computer to normal operating stability:  
1
2
Close all open programs.  
Restart the computer. Follow these steps:  
1
2
3
Press the Windows key  
Press U.  
.
Press R to select restart.  
3
If the computer does not restart, follow these steps:  
1
Press the Ctrl+Alt+Delete keys simultaneously. The Windows Task  
Manager window appears.  
2
Press and release Alt to highlight the menu bar, and press the Right  
Arrow  
key to select Shut Down.  
3
4
Press Enter.  
Press R to select restart.  
4
If this procedure does not work, press and hold the power button or slide and  
hold the power switch until the computer turns off.  
38  
 
Support Options  
Support Options  
If you have questions about your computer or the preinstalled programs, refer to  
the following sources for answers in the sequence listed below.  
1
VAIO® Computer User Guide  
The on-screen VAIO® Computer User Guide provides information on  
how to maximize your computer capabilities and solve common  
problems. To locate the User Guide, see “Locating Your VAIO Computer  
User Guide” on page 27.  
2
Program Guides and Help Files  
The preinstalled programs on your computer may come with individual  
help guides. These guides are stored on the hard disk as on-screen Help  
files. You can find the Help files from the Help menu under the specific  
program.  
3
4
Operating System Online Support  
Your computer comes preinstalled with a Microsoft® Windows®  
operating system. For operating system support, you can visit Microsoft®  
Sony Computing Support  
This service provides instant access to information on commonly  
encountered problems. Type a description of the problem and the  
Knowledge Database searches for the corresponding solutions online.  
You can visit Sony Computing Support at:  
39  
 
 
Printed in USA  
© 2003 Sony Electronics Inc.  
4-680-105-01  
 

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