Radio Shack Telephone TAD 1028 User Guide

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Cat. No. 43-788  
OWNER’S MANUAL  
Please read before using this equipment.  
TAD-1028  
Digital Answering System Telephone  
with Time/Day Voice Stamp  
 
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Phone Pickup Detection — automati-  
cally stops the TAD-1028 and resets it if  
you answer a call after the TAD an-  
swers.  
WARNING: To reduce the risk of  
fire or shock hazard, do not ex-  
pose this product to rain or mois-  
ture.  
Memo Recording — lets you leave  
CAUTION  
memos as messages on the TAD-1028.  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
TELEPHONE FEATURES  
Lighted Keypad — makes it easy to  
dial a number in a dark area.  
This symbol is intended to alert you to  
the presence of uninsulated danger-  
ous voltage within the product’s en-  
closure that might be of sufficient  
magnitude to constitute a risk of elec-  
tric shock. Do not open the product’s  
case.  
Handset Volume Control — lets you  
adjust the sound you hear through the  
handset.  
Redial — dials the last number you di-  
aled with the touch of a button.  
This symbol is intended to inform you  
that important operating and mainte-  
nance instructions are included in the  
literature accompanying this product.  
Reset — lets you disconnect from a call  
and dial another number without hang-  
ing up the telephone.  
!
Ringer Volume Switch — lets you ad-  
just the ringer’s loudness or turn it off.  
Hearing-Aid Compatibility — lets you  
use the phone with any hearing aid that  
has a T (telephone) switch.  
To take advantage of all the TAD-  
1028’s features, we recommend that  
you read this manual completely before  
you use the TAD.  
This TAD has been tested and found to  
comply with all applicable UL and FCC  
standards.  
3
 
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READ THIS BEFORE  
INSTALLATION  
FCC STATEMENT  
Your TAD-1028 complies with Part 68  
of FCC Rules. You must, upon request,  
provide the FCC registration number  
and the REN to your telephone compa-  
ny. Both numbers are on the label on  
the bottom of the TAD.  
Your TAD-1028 conforms to federal  
regulations, and you can connect it to  
most telephone lines. However, each  
device you connect to the phone line  
draws power from the phone line. We  
refer to this power draw as the device’s  
ringer equivalence number, or REN.  
The REN is on the label on the bottom  
of the TAD.  
Note: You must not connect the TAD-  
1028 to any of the following:  
• Coin-operated systems  
• Party-line systems  
If you use more than one phone or other  
device on the line, add up all the RENs.  
If the total is more than five (or three in  
rural areas), your phone(s) might not  
ring and your TAD might not answer. If  
ringer operation is impaired, remove a  
device from the line.  
• Most electronic key phone systems  
4
 
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CONTENTS  
Installation ........................................................................................................... 6  
Installing a Backup Battery ............................................................................. 6  
Mounting the TAD ........................................................................................... 6  
Preparation ........................................................................................................ 12  
Setting the Dialing Mode ............................................................................... 12  
Setting the Day and Time ............................................................................. 12  
Setting the Ringer’s Volume .......................................................................... 13  
Telephone Operation ......................................................................................... 14  
Setting the Handset Volume ......................................................................... 14  
Using REDIAL ............................................................................................... 14  
Using RESET ................................................................................................ 14  
Using Tone Services on a Pulse Line ........................................................... 14  
Using the Phone Number Index Card ........................................................... 15  
Answering System Operation .......................................................................... 16  
Recording the Outgoing Message ................................................................ 16  
Setting the Number of Rings ......................................................................... 16  
Setting the TAD-1028 to Answer Calls ......................................................... 17  
Recording Incoming Messages .................................................................... 17  
Screening Calls ............................................................................................. 17  
Playing Messages ......................................................................................... 18  
Deleting Messages ....................................................................................... 19  
Recording a Memo ....................................................................................... 19  
Changing the Remote Operation Security Code .......................................... 19  
Remote Operation ............................................................................................. 21  
Remote Command Codes ............................................................................ 22  
Troubleshooting ................................................................................................ 23  
Resetting the TAD-1028 ............................................................................... 23  
Care and Maintenance ...................................................................................... 24  
The FCC Wants You to Know ....................................................................... 25  
Lightning ....................................................................................................... 25  
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INSTALLATION  
INSTALLING A BACKUP  
BATTERY  
Illus. showing  
The TAD requires AC power to operate.  
However, if AC power fails or you un-  
plug the TAD-1028, a 9-volt backup bat-  
tery (not supplied) saves the messages  
and the settings for the day, time, and  
remote operation security code. We  
recommend you use an alkaline battery,  
such as RadioShack Cat. No. 23-553.  
connection of connector  
to battery terminals.  
3. Replace the cover.  
After power is connected (see “Mount-  
ing the TAD”), when the battery is weak  
or not installed, the ANSWER indicator  
flashes. If you are replacing a weak bat-  
tery, be sure the AC adapter’s cord is  
plugged in so you do not lose the TAD-  
1028’s stored information.  
Caution: Always use a fresh battery of  
the required size and recommended  
type.  
Note: The telephone operates normally  
during a power failure; however, the  
TAD cannot answer or record incoming  
calls without AC power.  
Caution: Dispose of old batteries  
promptly and properly.  
Follow these steps to install the backup  
battery.  
MOUNTING THE TAD  
1. With a flat-blade screwdriver under  
the tab on the battery compartment  
cover, pry open the cover, then lift it  
off.  
Select a location that is near both a  
modular telephone jack and an AC out-  
let. You can place the TAD on a desk, or  
mount it on a wall plate or directly on a  
wall.  
Illus. showing removal  
of battery compartment  
cover.  
Your TAD-1028 connects directly to a  
modular telephone line jack. If the jack  
is not a modular jack, you must update  
the wiring. You can convert the wiring  
yourself, using jacks and adapters  
available at your local RadioShack  
store. Or, you can let the telephone  
company update the wiring for you. The  
USOC number of the jack to be installed  
is RJ11C, or RJ11W for a wall plate  
jack.  
2. Snap the battery’s contacts firmly  
to the TAD-1028’s connector and  
put the battery in the compartment.  
6
 
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VOLUME  
Note: Adjust  
to the middle po-  
sition before connecting power.  
Illus. showing  
connection of  
coiled cord.  
Illus. of VOLUME  
switch.  
4. Place the handset in the cradle.  
Caution: The supplied adapter sup-  
plies 9 volts AC, delivers at least 440  
milliamps, and has a plug which proper-  
5. Insert the supplied AC adapter’s  
AC 9V 440mA  
barrel plug into the  
jack on the back of the base.  
AC 9V 440mA  
ly fits the TAD-1028’s  
jack. Using an adapter that does not  
meet these specifications might dam-  
age the TAD or the adapter.  
Illus. of AC 9V 440mA  
jack. Show barrel  
plug about to be  
inserted into jack.  
Show modular cord  
already connected.  
On a Desk Top  
6. Route the adapter’s cord through  
the strain relief slot on the base.  
Follow these steps when you place the  
TAD on a desk, shelf, or table.  
1. Plug one end of the supplied long  
TO LINE  
modular cord into the  
jack  
Illus. showing cord  
routed through the  
strain relief slot.  
on the back of the base.  
Illus. of TO LINE jack  
and end of modular  
cord about to be  
inserted into jack.  
Other connections  
are not yet made.  
7. Plug the adapter into a standard  
AC outlet.  
2. Plug the modular cord’s other end  
into a modular phone line jack.  
3. Plug one end of the supplied coiled  
handset cord into the jack on the  
bottom of the base. Plug the other  
end into the handset’s jack.  
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When you first connect power, the  
PLAY/SKIP indicator flashes rap-  
idly (until you record the outgoing  
message), the ANSWER indicator  
flashes (if you did not install a  
backup battery), and the TAD-1028  
automatically runs a self-test for  
about 10 seconds. You cannot  
operate the TAD during this test.  
When the test is complete, the  
2. Route the cord into the groove on  
the phone’s base.  
Illus. showing routing  
of modular cord.  
TAD-1028  
announces, “Answer off.”  
beeps  
once  
and  
3. Plug one end of the supplied coiled  
cord into the jack on the bottom of  
the base and route the cord into the  
groove beside the jack.  
Illus. of ANSWER and  
PLAY/SKIP indicators.  
Illus. showing routing  
of coiled cord before  
it is plugged into the  
handset.  
4. Insert the supplied AC adapter’s  
barrel plug into the AC 9V 440mA  
jack on the back of the base.  
On a Wall Plate  
1. Plug one end of the supplied short  
modular cord into the TO LINE jack  
on the back of the base.  
Illus. of AC 9V 440mA  
jack. Show barrel  
plug about to be  
inserted into jack.  
Show modular cord  
already connected.  
Illus. like in Step 1  
under “On a Desk Top”  
5. Plug the other end of the short  
modular cord into the wall plate  
jack. Then, with the power cord  
hanging to the right of the two tabs,  
align the wall plate studs with the  
TAD’s keyhole slots and slide the  
TAD downward to secure it.  
8
 
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message), the ANSWER indicator  
flashes (if you did not install a  
backup battery), and the TAD-1028  
automatically runs a self-test for  
about 10 seconds. When the test is  
complete, the TAD-1028 beeps  
once and announces, “Answer off.”  
Illus. showing  
bottom of base,  
keyhole slots,  
studs, and plugging  
the modular cord into  
the wall plate jack.  
Also, show power cord  
hanging down.  
Directly on a Wall  
For this mounting method, you need  
two flat-head wood screws (not sup-  
plied) with heads that fit into the keyhole  
slots on the bottom of the TAD.  
6. Slide the handset clip up and out of  
its retaining slot, rotate it 180°, then  
slide the clip back into its slot.  
1. Drill two holes 315/16 inches (100  
mm) apart. Then thread a screw  
(not supplied) into each hole letting  
Illus. showing  
clip being removed  
and reinserted.  
3
the heads extend about /16 of an  
inch (5 mm) from the wall.  
Illus. showing screw  
positions on the wall.  
7. Plug the other end of the coiled  
cord into the handset’s jack.  
2. Plug one end of the supplied long  
modular cord into the TO LINE jack  
on the back of the base.  
Illus. showing coiled  
cord connection to  
handset.  
Illus. like in Step 1  
under “On a Desk Top”  
8. Place the handset in the cradle.  
9. Plug the adapter into a standard  
AC outlet.  
When you first connect power, the  
PLAY/SKIP indicator flashes rap-  
idly (until you record the outgoing  
9
 
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3. Route the cord into the groove on  
the phone’s base.  
slide the TAD downward to secure  
it.  
Illus. showing routing  
of modular cord.  
Illus. showing  
bottom of base,  
keyhole slots,  
screws.  
Also, show power cord  
and modular cord  
hanging down.  
4. Plug one end of the supplied coiled  
cord into the jack on the bottom of  
the base and route the cord into the  
groove beside the jack.  
7. Slide the handset clip up and out of  
its retaining slot, rotate it 180°, then  
slide the clip back into its slot.  
Illus. showing routing  
of coiled cord before  
it is plugged into the  
handset.  
Illus. showing  
clip being removed  
and reinserted.  
5. Insert the supplied AC adapter’s  
barrel plug into the AC 9V 440mA  
jack on the back of the base.  
8. Plug the other end of the coiled  
cord into the handset’s jack.  
Illus. of AC 9V 440mA  
jack. Show barrel  
plug about to be  
inserted into jack.  
Show modular cord  
already connected.  
Illus. showing coiled  
cord connection to  
handset.  
6. With the power cord hanging to the  
right of the two tabs and the modu-  
lar cord hanging straight down from  
the groove, align the two screws  
with the TAD’s keyhole slots and  
9. Place the handset in the cradle.  
10. Plug the modular cord into a modu-  
lar phone line jack.  
11. Plug the adapter into a standard  
AC outlet.  
10  
 
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When you first connect power, the  
PLAY/SKIP indicator flashes rap-  
idly (until you record the outgoing  
message), the ANSWER indicator  
flashes (if you did not install a  
backup battery), and the TAD-1028  
automatically runs a self-test for  
about 10 seconds. When the test is  
complete, the TAD-1028 beeps  
once and announces, “Answer off.”  
11  
 
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PREPARATION  
SETTING THE DIALING  
MODE  
SETTING THE DAY AND  
TIME  
Set TONE/PULSE on the handset for the  
type of service you have. If you are not  
sure which type you have, do this test.  
The answering system records the day  
and time of the call with each phone  
message. Follow these steps to set the  
current day and time.  
Notes:  
Illus. of TONE/PULSE  
switch.  
To avoid having to reset the day  
and time if AC power is lost, we  
recommend you install a backup  
battery before you set the day and  
time. See “Installing a Backup Bat-  
tery” on Page 6.  
• If you do not complete each step  
within 8 seconds, the TAD-1028  
sounds a three-tone beep and  
stops setting the day and time.  
Start again at Step 1.  
1. Set TONE/PULSE to TONE.  
2. Lift the handset and listen for a dial  
tone.  
3. Press any number other than 0.  
Note: If your phone system  
requires that you dial an access  
code (9, for example) before you  
dial an outside number, do not  
press the access code either.  
1. Use a straightened paper clip to  
hold down CLOCK until the TAD-  
1028 beeps. The TAD then  
announces, “Sunday.”  
If the dial tone stops, you have  
touch-tone service. Leave TONE/  
PULSE set to TONE.  
Illus. showing CLOCK  
switch.  
If the dial tone continues, you have  
pulse service. Set TONE/PULSE to  
PULSE.  
VOLUME.  
Note: If necessary, adjust  
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2. To change the day of the week,  
repeatedly press OGM/REPEAT to  
move backward or PLAY/SKIP to  
move forward to the desired day of  
the week.  
You can hold down OGM/  
REPEAT or PLAY/SKIP to move the  
minutes in 10-minute increments.  
Note:  
7. When you finish, press ANSWER/  
STOP/DELETE.  
The TAD-1028  
beeps and announces the day and  
time.  
Illus. showing  
OGM/REPEAT  
and PLAY/SKIP.  
To check the current day/time at any  
time, use a straightened paper clip to  
press CLOCK.  
SETTING THE RINGER’S  
VOLUME  
3. Press ANSWER/STOP/DELETE. The  
TAD-1028  
beeps  
once  
and  
To adjust the ringer’s volume, set OFF/  
LO/HI to HI for a noisy room (such as a  
kitchen), or LO for a quiet room (such as  
a bedroom).  
announces the hour and “AM” or  
“PM.”  
Illus. showing ANSWER/  
STOP/DELETE.  
Illus. showing  
RINGER switch.  
4. To change the hour, repeatedly  
press OGM/REPEAT to move back-  
ward or PLAY/SKIP to move forward  
to the desired hour.  
If you do not want to be disturbed by a  
ringing phone, set the switch to OFF.  
This telephone does not ring, but you  
can make outgoing calls. And, if you  
hear an extension phone ringing, you  
can answer incoming calls with this  
phone.  
5. Press ANSWER/STOP/DELETE. The  
TAD-1028 beeps once and an-  
nounces the minutes.  
6. To change the minutes, repeatedly  
press OGM/REPEAT to move back-  
ward or PLAY/SKIP to move forward  
to the desired minute.  
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TELEPHONE OPERATION  
Make and answer phone calls on the  
TAD-1028 as you would with any other  
phone. Read this section to learn about  
the phone’s special features.  
redial long distance as well as local  
numbers.  
USING RESET  
To disconnect a call without hanging up  
the phone, simply hold down RESET for  
about 1 second. When you release it  
and hear a dial tone, dial again.  
SETTING THE HANDSET  
VOLUME  
The handset’s volume control lets you  
adjust the sound you hear through the  
handset.  
Illus. showing  
RESET button.  
Illus. showing  
the handset volume  
control.  
To increase or decrease the volume,  
roll the handset’s volume control up or  
down.  
USING TONE SERVICES  
ON A PULSE LINE  
USING REDIAL  
Some special services, such as bank-  
by-phone, require tone signals. If you  
have pulse service, you can still use  
these special tone services by following  
these steps.  
You can quickly dial the last number di-  
aled. When you hear a dial tone, simply  
press REDIAL.  
1. With TONE/PULSE set to PULSE,  
dial the service’s main number.  
Illus. showing  
the REDIAL button.  
2. When the service answers, set  
TONE/PULSE to TONE. Any addi-  
tional numbers you dial are sent as  
tone signals.  
3. After you complete the call, set  
TONE/PULSE back to PULSE and  
hang up the phone.  
Note: The redial memory holds up to 31  
tone digits or 32 pulse digits, so you can  
14  
 
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USING THE PHONE  
NUMBER INDEX CARD  
Use a straightened paper clip or anoth-  
er small pointed object to lift the plastic  
cover off the phone number index card.  
Write your phone number at the top and  
other important names and numbers  
below it. Then replace the cover.  
Illus. showing  
the phone number  
index card and its  
cover.  
Notes:  
• Use a pencil in case the numbers  
change.  
• A quick reference card showing  
how to use the answering system  
is on the back of the phone number  
index card.  
15  
 
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ANSWERING SYSTEM OPERATION  
cannot come to the phone right  
now.  
RECORDING THE  
OUTGOING MESSAGE  
3. The TAD-1028 automatically stops  
recording after 60 seconds, or you  
can press ANSWER/STOP/DELETE  
when you finish the message. The  
TAD-1028 beeps and automatically  
plays back the outgoing message.  
Before you can set the TAD-1028 to an-  
swer calls and record messages, you  
must record the outgoing message  
(OGM) the caller hears when the TAD  
answers a call. Your outgoing message  
can be up to 60 seconds long.  
1. Hold down OGM/REPEAT until the  
Illus. showing ANSWER/  
STOP/DELETE.  
TAD-1028 beeps.  
Illus. showing  
OGM/REPEAT.  
To play the outgoing message at any  
time, press OGM/REPEAT. If no outgo-  
ing message is recorded, the TAD-1028  
says, “No announcement.”  
Note: If memory is full, the PLAY/  
SKIP indicator flashes, the TAD-  
1028 announces, “Memory is full,”  
and you cannot record the outgoing  
message. Delete old messages to  
make room in memory (see “Delet-  
ing Messages” on Page 19).  
SETTING THE NUMBER  
OF RINGS  
The 4/7/TS switch controls how long the  
TAD-1028 waits before it answers a  
call.  
2. Speak your message in a normal  
voice from about 8 inches in front  
of the TAD.  
Illus. showing  
4/7/TS switch.  
Illus. showing  
microphone.  
Important: Do not tell callers you  
are not home. Instead, say that you  
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4 — The TAD-1028 answers after four  
rings.  
RECORDING INCOMING  
MESSAGES  
7 — The TAD-1028 answers after sev-  
en rings.  
Each incoming message can be up to  
60 seconds long.  
TS (Toll Saver) — If there are new mes-  
sages, the TAD-1028 answers after  
two rings. Otherwise, the TAD answers  
after four rings. This gives you time to  
hang up before the TAD-1028 answers  
so you can avoid unnecessary long-  
distance charges.  
The TAD hangs up and resets to an-  
swer the next call when:  
• The caller hangs up.  
• The maximum message length (60  
seconds) is reached.  
• There are more than 8 seconds of  
silence.  
SETTING THE TAD-1028  
TO ANSWER CALLS  
• You pick up any phone on the  
same phone line as the TAD (see  
“Screening Calls”).  
To set the TAD-1028 to answer calls,  
press ANSWER/STOP/DELETE.  
The PLAY/SKIP indicator flashes when  
a new message is recorded.  
• If an outgoing message is re-  
corded, the TAD-1028 announces,  
“Answer on,” and the ANSWER in-  
dicator lights.  
SCREENING CALLS  
• If no outgoing message is  
recorded, the TAD-1028 says,  
“Answer off, no announcement”  
(see “Recording the Outgoing Mes-  
sage” on Page 16).  
To screen calls, let the TAD-1028 an-  
swer them, then listen to the caller’s  
message through the TAD’s speaker. If  
you decide to answer the call, pick up  
any phone on the same phone line as  
the TAD. The TAD stops recording and  
resets to answer the next call.  
To have the TAD-1028 not answer  
calls, press ANSWER/STOP/DELETE  
again. The TAD announces “Answer  
off,” and the ANSWER indicator turns  
off.  
If you pick up the phone just as  
Note:  
the TAD-1028 answers, the TAD might  
not stop playing the outgoing message.  
If this happens, press ANSWER/STOP/  
DELETE to stop the TAD.  
17  
 
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If you do not want to take the call, just let  
the TAD-1028 finish recording the call-  
er’s message.  
Repeating Messages  
To replay a message, if you have lis-  
tened to at least 5 seconds of it, press  
OGM/REPEAT.  
The current message  
starts again.  
PLAYING MESSAGES  
Note: If you have not listened to 5 sec-  
onds of the message, or the message is  
not at least 5 seconds long, pressing  
If there are new messages, the PLAY/  
SKIP indicator flashes until all the new  
messages have been played.  
OGM/REPEAT  
replays the previous  
message.  
PLAY/SKIP  
To play all messages, press  
.
The TAD announces the number of  
messages. If there are no messages,  
the TAD announces, “No message.”  
Skipping Messages  
To skip to the next message during  
PLAY/SKIP  
playback, press  
once. The  
Illus. showing PLAY/SKIP.  
next recorded message plays.  
Pausing Message Playback  
AN-  
To pause message playback, press  
SWER/STOP/DELETE  
. To resume play-  
PLAY/SKIP  
ing messages, press  
.
Otherwise, after pausing for 60 sec-  
onds, the TAD-1028 sounds three  
beeps and stops playback.  
Before playing each message, the TAD-  
1028 announces the message number  
and the day and time when the mes-  
sage was recorded. After all messages  
play, the TAD announces, “End of mes-  
sage(s)” then it resets to answer calls.  
The PLAY/SKIP indicator lights steadily  
and all messages are saved until you  
delete them.  
Stopping Message Playback  
AN-  
To stop playback at any time, press  
SWER/STOP/DELETE  
twice. The TAD-  
1028 beeps once and resets to answer  
calls. The PLAY/SKIP indicator contin-  
ues to flash if you have not yet listened  
to all your messages.  
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Follow these steps to record a memo.  
PLAY/SKIP  
DELETING MESSAGES  
1. Hold down  
TAD-1028 beeps.  
until the  
To delete all the messages you have al-  
ready played, while playback is  
2. Speak in a normal voice into the  
microphone on the front of the  
TAD.  
ANSWER/STOP/DE-  
stopped, hold down  
LETE  
. The TAD-1028 sounds a long  
beep then deletes all old messages, but  
keeps any new messages (and the  
PLAY/SKIP indicator continues flash-  
ing).  
3. The TAD-1028 automatically stops  
recording after 60 seconds, or you  
ANSWER/STOP/DELETE  
can press  
when you finish the memo. The  
TAD-1028 beeps once.  
Notes:  
• Even if you have played only a  
small portion of a message, the  
TAD-1028 might delete it.  
The memo is recorded along with the in-  
coming messages. To hear the memo,  
simply play back your messages.  
• Individual messages can only be  
deleted by remote operation (see  
“Remote Operation” on Page 21).  
CHANGING THE REMOTE  
OPERATION SECURITY  
CODE  
RECORDING A MEMO  
A memo is a message you can record at  
the TAD-1028, without having to call in  
on a phone.  
The TAD’s remote operation security  
code is preset to 788. You can operate  
your TAD-1028 remotely with this code;  
however, we recommend that you set  
your own code.  
Notes:  
• The maximum memo length is 60  
seconds.  
Notes:  
• Be sure to set each digit within 8  
seconds. Otherwise, you must start  
over from Step 1.  
• When memory is full, the TAD-  
1028 announces, “Memory is full,”  
and you cannot record the memo.  
Delete old messages to make  
room in memory (see “Deleting  
Messages” on Page 19).  
• If AC power fails and the backup  
battery becomes weak, the remote  
operation security code automati-  
cally resets to 788.  
19  
 
43-788.fm Page 20 Monday, August 16, 1999 8:19 AM  
1. Use a pointed object, such as a  
straightened paper clip, to hold  
down CODE until the TAD-1028  
beeps and announces the first digit  
of the current security code.  
Illus. showing  
CODE switch.  
2. Repeatedly press PLAY/SKIP or  
OGM/REPEAT to set the first digit,  
then  
press  
ANSWER/STOP/  
DELETE. The TAD-1028 beeps and  
announces the second digit.  
3. Repeatedly press PLAY/SKIP or  
OGM/REPEAT to set the second  
digit, then press ANSWER/STOP/  
DELETE. The TAD-1028 beeps and  
announces the third digit.  
4. Repeatedly press PLAY/SKIP or  
OGM/REPEAT to set the third digit,  
then  
press  
ANSWER/STOP/  
DELETE. The TAD-1028 beeps  
once and announces the complete  
remote operation security code.  
20  
 
43-788.fm Page 21 Monday, August 16, 1999 8:19 AM  
REMOTE OPERATION  
You can operate the TAD-1028 from al-  
most any touch-tone phone, or from a  
rotary phone using a pocket tone-dialer  
(available at your local RadioShack  
store).  
• If the TAD-1028 is set to answer-  
on, it answers according to the  
number of rings you set.  
2. Within 8 seconds after the outgoing  
message starts, enter the remote  
operation security code. The TAD  
beeps.  
Notes:  
• When memory is full, the TAD-  
1028 answers the call after two  
rings and announces, “Memory is  
full.” Delete some of the old mes-  
sages to make room in memory.  
Note: If you do not enter each digit  
of the security code within 8 sec-  
onds, the TAD-1028 will discon-  
nect.  
3. Enter the remote command code  
(see “Remote Command Codes”  
on Page 22).  
• If the 4/7/TS switch is set to TS (toll  
saver), the TAD-1028 answers af-  
ter two rings if you have new mes-  
sages (ones you have not played).  
If there are no new messages, the  
TAD waits for four rings before it  
answers. This gives you time to  
hang up before the TAD-1028 an-  
swers so you can avoid unneces-  
sary long-distance charges.  
4. You can hang up at this point or  
enter other remote command(s).  
• You must record an outgoing mes-  
sage before you can remotely set  
the TAD-1028 to answer calls.  
• The TAD-1028 sounds a 3-tone  
beep if you press a wrong button.  
1. Dial your phone number.  
• If the TAD-1028 is set to answer-  
off and an outgoing message is  
recorded, it answers the call  
after 10 rings and announces,  
“Answer off.”  
21  
 
43-788.fm Page 22 Monday, August 16, 1999 8:19 AM  
REMOTE COMMAND  
CODES  
4
After you press (to play all messages):  
Press:  
To:  
Press:  
To:  
0
Stop message playback  
or recording.  
6
Delete the current  
message.  
1
2
Play the outgoing  
message.  
7
8
9
0
Replay the previous  
message.  
Record a new outgoing  
message. When the TAD-  
1028 announces “Record  
announcement,” begin  
speaking. When you fin-  
ish, press 0. The TAD  
repeats the OGM.  
Replay the current  
message.  
Skip forward to the next  
message.  
Stop message playback.  
4
Play all the recorded  
messages.  
6
#
Delete all old messages.  
Set the TAD-1028 to  
answer or not answer  
calls.  
22  
 
43-788.fm Page 23 Monday, August 16, 1999 8:19 AM  
TROUBLESHOOTING  
If you have problems using your TAD-1028, try the suggestions in this section. If you  
still have problems, contact your local RadioShack store for assistance.  
Problem  
Suggestion  
The incoming message is  
incomplete.  
Be sure the memory is not full.  
The caller’s message was longer than 60 sec-  
onds.  
The caller was silent for over 8 seconds.  
The incoming message is  
unclear.  
Adjust VOLUME.  
The TAD-1028 does not answer Be sure the TAD is set to answer calls.  
after two, four, or seven rings.  
ANSWER indicator flashes.  
The backup battery is weak or missing.  
Replace the battery (see “Installing a Backup  
Battery” on Page 6).  
The TAD-1028 does not  
respond to the remote opera-  
tion security code.  
Make sure the phone you used to dial the TAD  
is a touch-tone phone. (If it is not, you can use  
a pocket tone-dialer to enter the code and com-  
mands.)  
Re-enter your remote operation security code.  
Press each button for about 2 seconds to be  
sure the touch-tone signals are clear enough.  
The remote operation security code might have  
reset to the default code due to a power failure.  
Try using 788.  
You cannot record an incoming Be sure the TAD-1028 is set to answer calls.  
message.  
Be sure the memory is not full.  
RESETTING THE TAD-1028  
Note: The outgoing messages and all information stored in memory are erased  
when you reset the TAD.  
If your TAD-1028 stops working properly, remove the AC adapter and the battery  
from the TAD, then reinstall them.  
23  
 
43-788.fm Page 24 Monday, August 16, 1999 8:19 AM  
CARE AND MAINTENANCE  
Your RadioShack TAD-1028 Digital Answering System Telephone with Time/Day  
Voice Stamp is an example of superior design and craftsmanship. The following  
suggestions will help you care for the TAD-1028 so you can enjoy it for years.  
Keep the TAD-1028 dry. If it gets wet, wipe it dry immediately. Liquids  
might contain minerals that can corrode the electronic circuits.  
Use and store the TAD-1028 only in normal temperature environ-  
ments. Temperature extremes can shorten the life of electronic de-  
vices, damage batteries, and distort or melt plastic parts.  
Keep the TAD-1028 away from dust and dirt, which can cause pre-  
mature wear of parts.  
Handle the TAD-1028 gently and carefully. Dropping it can damage  
circuit boards and cases and can cause the TAD to work improperly.  
Use only a fresh battery of the required size and recommended type.  
Batteries can leak chemicals that damage your TAD-1028’s electron-  
ic parts.  
Wipe the TAD-1028 with a damp cloth occasionally to keep it looking  
new. Do not use harsh chemicals, cleaning solvents, or strong deter-  
gents to clean the TAD.  
Modifying or tampering with the TAD-1028’s internal components can cause a mal-  
function and might invalidate your TAD’s warranty and void your FCC authorization  
to operate it. If your TAD-1028 is not performing as it should, take it to your local Ra-  
dioShack store for assistance. If the trouble is affecting the telephone lines, the  
phone company can ask you to disconnect your TAD until you have resolved the  
problem.  
24  
 
43-788.fm Page 25 Monday, August 16, 1999 8:19 AM  
To eliminate interference, you can try  
one or more of the following corrective  
measures:  
THE FCC WANTS YOU TO  
KNOW  
In the unlikely event that your TAD-  
1028 causes problems on the tele-  
phone line, the telephone company can  
temporarily discontinue your service. If  
this happens, the telephone company  
attempts to notify you in advance. If ad-  
vance notice is not practical, the tele-  
phone company notifies you as soon as  
possible and advises you of your right to  
file a complaint with the FCC.  
• Reorient or relocate the receiving  
antenna of the radio or TV  
antenna.  
• Increase the distance between the  
TAD-1028 and the radio or TV.  
• Use outlets on different electrical  
circuits for the TAD-1028 and the  
radio or TV.  
Consult your local RadioShack store if  
the problem still exists.  
Also, the telephone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect  
the operation of this TAD-1028. The  
telephone company notifies you of  
these changes in advance so you can  
take the necessary steps to prevent in-  
terruption of your telephone service.  
LIGHTNING  
Your TAD-1028 has built-in protection  
circuits to reduce the risk of damage  
from surges in telephone line and power  
line current. These protection circuits  
meet or exceed the FCC requirements.  
However, lightning striking the tele-  
phone or power lines can damage your  
TAD-1028.  
Your TAD-1028 complies with the limits  
for a Class B digital device as specified  
in Part 15 of FCC Rules. These limits  
provide reasonable protection against  
radio and TV interference in a residen-  
tial area. However, your TAD-1028  
might cause TV or radio interference  
even when it is operating properly.  
Lightning damage is not common. Nev-  
ertheless, if you live in an area that has  
severe electrical storms, we suggest  
that you unplug the TAD-1028 during  
storms to reduce the possibility of dam-  
age.  
25  
 
43-788.fm Page 26 Monday, August 16, 1999 8:19 AM  
NOTES  
26  
 
43-788.fm Page 27 Monday, August 16, 1999 8:19 AM  
27  
 
43-788.fm Page 28 Monday, August 16, 1999 8:19 AM  
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING  
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
10A7  
Printed in Taiwan  
 

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