Radio Shack Cordless Telephone 43 3701 User Guide

2.4 GHz 2-Line Cordless  
Speakerphone  
43-3701  
Thank you for purchasing a RadioShack 2.4 GHz Cordless Telephone.  
Your phone uses advanced technology to give you superior audio  
quality and extended range. The  
phone’s Caller ID unit records each  
caller’s telephone number (and name, if  
available in your area) and the date and  
time of the call, as provided by your local  
phone company to Caller ID service  
subscribers. If you subscribe to Call  
Waiting with Caller ID, the phone shows  
you the incoming caller information,  
even when you are already talking on  
the phone.  
40-Number Memory Dialing — lets you  
store up to 40 numbers in memory for  
easy dialing.  
Ample Talk and Standby Time — the  
supplied battery (when fully charged)  
provides about 7 hours of talk time or 14  
days of standby time.  
Headset Jack — lets you connect an  
optional headset for hands-free  
convenience. (See “Using a Headset” on  
page 37.)  
Auto Talk— lets you set the phone to  
answer a call by simply lifting the handset  
from the base.  
IMPORTANT  
!
!
If an icon appears at the end of a paragraph, go to the box on that page with the  
corresponding icon for pertinent information.  
"
Ó — Hint  
Ô — Note  
— Warning  
— Important  
— Caution  
!
o
OWNER’S MANUAL  
Please read before using this equipment.  
© 2003 RadioShack Corporation.  
All Rights Reserved.  
RadioShack and RadioShack.com are trademarks  
used by RadioShack Corporation.  
ENERGYSTAR and the ENERGYSTAR certification mark  
are registered US marks.  
 
line has been disconnected at the  
network interface.  
CONTENTS  
(continued)  
Chain Dialing .................. 29  
Editing a Stored Name  
and/or Phone Number .... 30  
Erasing a Stored Name  
6. Use caution when installing or  
modifying telephone lines.  
and Phone Number ......... 31  
Caller ID Features .............. 32  
Caller ID .......................... 32  
When the Telephone  
Rings ............................... 33  
Viewing the Caller ID  
7. Do not fix the AC power supply cord to  
building surfaces with metal fittings (if  
the product has an AC power cord).  
Message List ................... 33  
Using the Caller ID List ... 34  
Deleting Information from  
8. Unplug this product from the wall outlet  
before cleaning. Do not use liquid  
cleaners or aerosol cleaners. Use a  
damp cloth for cleaning.  
the Caller ID List ............. 36  
Using CIDCW (Caller ID on  
Call Waiting) .................... 37  
Using a Headset ................. 37  
Troubleshooting .................. 39  
Care .................................... 40  
Service and Repair ............. 40  
FCC Statement ............... 40  
Surge Proection .............. 41  
9. Do not use this product near water, for  
example, near a bathtub, wash bowl,  
kitchen sink, laundry tub, in a wet  
basement, or near a swimming pool.  
10. Do not place this product on an  
unstable cart, stand, or table. The  
product may fall, causing serious  
damage to the product.  
11. Slots and openings in the cabinet and  
the back or bottom are provided for  
ventilation. To protect it from  
overheating, these openings must not  
be blocked or covered. The openings  
should never be blocked by placing the  
product on a bed, sofa, rug, or other  
similar surface. This product should  
never be placed near or over a radiator  
or heat register.This product should not  
be placed in a built-in installation  
unless proper ventilation is provided.  
12. This product should be operated only  
from the type of power source indicated  
on the marking label. If you are not sure  
of the type of power supply to your  
home, consult your local power  
company.  
3
 
13. Do not allow anything to rest on the power cord. Do not locate this  
product where the cord will be stepped on.  
14. Do not overload wall outlets and extension cords as this can result in  
a risk of fire or electric shock.  
15. Never push objects of any kind into this product through cabinet slots  
as they may touch dangerous voltage points or short out parts that  
could result in a risk of fire or electric shock. Never spill liquid of any  
kind on the product.  
16. To reduce the risk of electric shock, do not disassemble this product.  
Take it to a qualified service technician when service or repair work  
is required. Opening or removing covers may expose you to  
dangerous voltage or other risks. Incorrect reassembly can cause  
electric shock when the product is subsequently used.  
17. Unplug this product from the wall outlet and refer servicing to  
qualified service personnel under the following conditions:  
• When the power cord plug is damaged or frayed.  
• If liquid has been spilled, into the product.  
• If the product has been exposed to rain or water.  
• If the product does not operate normally by following the  
operating instructions. Adjust only those controls that are covered  
by the operating instructions because improper adjustment of  
other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to  
normal operation.  
• If the product has been dropped or the cabinet has been  
damaged.  
• If the product exhibits a distinct change in performance.  
18. Avoid using a telephone during an electrical storm. There may be a  
remote risk of electric shock from lightning.  
19. Do not use the telephone to report a gas leak in the vicinity of the leak.  
4
 
BATTERY SAFETY INSTRUCTIONS  
To reduce the risk of fire or injury, read and follow these instructions  
1. Use only the same type and size battery pack specified in the  
instruction manual provided for this product.  
2. Do not dispose of the battery pack in a fire. The cell may explode.  
Check with local codes for possible special disposal instructions.  
3. Do not open or mutilate the battery pack. Released electrolyte is  
corrosive and may cause damage to the eyes or skin. It may be toxic  
if swallowed.  
4. Exercise care in handling the battery pack in order not to short it with  
conducting materials such as rings, bracelets, and keys. The battery  
or conductor may overheat and cause burns.  
5. Charge the battery pack provided or identified for use with this  
product only in accordance with the instructions and limitations  
specified in the instruction manual provided for this product.  
6. Observe proper polarity orientation between the battery pack and  
battery charger.  
SAVE THESE INSTRUCTIONS  
5
 
 
INTRODUCTION  
IMPORTANT  
!
!
When AC power is lost, the  
phone loses the security access-  
protection code connection  
between the base and the hand-  
set. When power is restored, put  
the handset on the base briefly  
to restore this connection so you  
can use the handset.  
Your phone operates on  
standard radio frequencies as  
allocated by the FCC.  
It is possible for other radio  
units operating nearby on similar  
frequencies to unintentionally  
intercept your conversation or  
cause interference. This possible  
lack of privacy can occur with  
any cordless phone.  
Cordless phones require AC power to  
operate. When the power is off, you cannot  
make or receive calls using your phone.  
You should also have a phone that does not  
need AC power to operate (not a cordless  
phone), so you can still make and receive  
calls if there is an AC power failure.  
!
INSTALLATION  
Before using your phone, carefully peel the  
protective film off the display. The film  
protects the handset window during  
shipment and is not necessary for use.  
Ô NOTES Ô  
Your telephone connects directly  
to a modular telephone line jack.  
If your telephone wiring does not  
have a modular jack, you can  
update the wiring yourself using  
jacks and adapters (available at  
your local RadioShack store), or  
have the telephone company  
update the wiring for you. You  
must use compatible modular  
jacks that are compliant with  
Part 68 of FCC Rules.  
MOUNTING THE PHONE  
You can place the phone’s base on a desk  
or table, or mount it on a standard wall plate  
or directly on a wall. Choose a location that  
is:  
• near an AC outlet  
The line that connects a two-line  
phone jack to the phone  
• near a modular telephone line jack  
• out of the way of normal activities  
company wiring must be  
twisted-pair cable. Otherwise,  
you might hear interference  
(crosstalk) between the two  
lines.  
• away from electrical machinery,  
electrical appliances, metal walls or  
filing cabinets, wireless intercoms,  
alarms, and room monitors  
The line that connects a two-line  
phone jack to the phone  
company wiring must be  
twisted-pair cable. Otherwise,  
you might hear interference  
(crosstalk) between the two  
lines.  
• away from other cordless phones  
If your home has specially wired  
alarm equipment connected to  
the telephone line, be sure that  
installing the system does not  
disable your alarm equipment. If  
you have questions about what  
will disable alarm equipment,  
contact your telephone company  
or a qualified installer.  
The base’s location affects the handset’s  
range. If you have a choice of several  
locations, try each to see which provides the  
best performance. Ô  
The USOC number of the two-  
line jack to be installed is RJ14C  
(RJ14W for a wall plate). The  
USOC number of a single- line  
jack is RJ11C.  
6
 
 
Connecting to the Phone Lines  
To take full advantage of the phone’s  
capabilities, you must have two phone lines  
with separate phone numbers. If you have  
only one line, you can order a second from  
your phone company. "  
"
CAUTION  
"
•You must use a  
Class 2 power  
source that  
!
supplies 9V DC  
and delivers at least 350 mA.  
Its center tip must be set to  
positive and its plug must fit  
the phone's DC IN 9V jack.  
The supplied adapter meets  
these specifications. Using an  
adapter that does not meet  
these specifications could  
damage the phone or the  
adapter.  
You can connect the phone to the lines in  
one of three ways:  
• connect two lines through a two-line  
modular phone jack  
• connect two lines through two one-line  
modular phone jack  
Always connect the AC  
adapter to the phone before  
you connect it to AC power.  
When you finish, disconnect  
the adapter from AC power  
before you disconnect it from  
the phone.  
• connect one line through a one-line  
modular phone jack.  
• If you connect the phone to a two-line  
phone jack with a two-line cord, do not  
connect a third line to the TEL LINE 2  
jack or the phone will not operate  
properly. Instead, you can connect  
another phone device, such as a fax  
machine or modem.  
To connect the phone to two one-line  
phone jacks, plug one end of the  
supplied long two-line modular cord  
into TEL LINE 1/2 and plug another cord  
(not supplied) into the TEL LINE 2 jack.  
Route both cords through the strain-  
relief slot on the base.  
On a Desk Top  
1. To connect the  
phone to a two-  
line phone jack,  
plug one end of  
the supplied long  
two-line modular  
cord into the TEL  
LINE 1/2 jack on  
DC IN 9V TEL LINE  
7
 
the back of the phone. Route the cord  
through the strain-relief slot on the  
base. Ô  
Ô NOTE Ô  
To connect the phone to a  
single one-line phone jack,  
plug one end of the  
supplied long modular cord  
into the TEL LINE 1/2 or  
TEL LINE 2 jack. Route the  
cord through the strain-  
relief slot on the base.  
2. Plug the supplied AC adapter’s barrel  
plug into the DC IN 9V jack on the back  
of the base and route the adapter’s  
cord through the strain relief slot on the  
bottom of the base.  
3. Plug the adapter into a standard AC  
outlet.  
4. Connect the phone cord(s) to the  
modular phone line jack(s).  
5. Raise the base’s antenna to a vertical  
position.  
On a Wall Plate  
1. Connect the phone line(s) as described  
in “On a Desk Top”. Use the shorter  
modular cord to mount the phone on  
the wall plate.  
2. Insert the supplied AC adapter’s barrel  
plug into the DC IN 9V jack on the back  
of the base.  
3. Route the adapter’s cord through the  
narrow groove on the base. If you are  
using two phone cords, route the  
second cord through one of the wide  
grooves on the base.  
4. Plug the other end of the short modular  
cord into the wall plate jack, then align  
the keyhole slots with the wall plate  
studs and slide the base downward to  
secure it. If you are using two phone  
cords, plug the second cord into the  
second phone jack.  
8
 
5. Plug the adapter into a standard AC  
outlet.  
6. Press and lift out the handset holder,  
flip it over, then snap it back into place.  
7. Raise the base’s antenna to a vertical  
position.  
Ô NOTE Ô  
On a Wall  
To mount the phone directly  
on a wall, you need two  
15  
1. Drill two holes 3 /16 inches (100 mm)  
3
apart. Then thread a screw into each  
hole, letting the heads extend about /8  
inch (3 mm) from the wall. Ô  
screws of at least 1 /8 inch  
1
long (not supplied) with  
heads that fit into the  
keyhole slots on the bottom  
of the base. Follow the  
steps under “On a Wall ” on  
Page 9, then apply these  
additional instructions for  
placement on a wall.  
2. Plug one end of the supplied long  
modular cord into the TEL LINE 1/2 jack  
on the back of the base.  
To connect the phone to two one-line  
jack, plug another cord (not supplied)  
into the TEL LINE 2 jack.  
3. Route the adapter cable and modular  
cord(s) through the grooves on the  
base.  
4. Align the base’s keyhole slots with the  
mounting screws and slide the base  
downward to secure it.  
CONNECTING/CHARGING THE  
BATTERY PACK  
The phone comes with a rechargeable  
nickel-cadmium battery pack in the handset,  
but not connected. Before using your  
phone, you must connect the battery pack,  
then charge it for about 15–20 hours.  
9
 
 
1. Press down and slide  
off the battery  
compartment cover.  
2. Lift the battery pack  
out of the  
compartment.  
3. Plug the battery pack’s connector into  
the socket in the compartment (the  
connector fits only one way), then place  
the battery pack in the compartment.  
4. Replace the cover.  
!
IMPORTANT  
!
!
Be sure the battery pack is  
properly connected before you  
try to charge it. The CHARGE/  
IN USE LED lights when the  
handset is on the base, even if  
the battery pack is not  
To charge the battery pack, place the  
handset on the base. The CHARGE/IN USE  
LED on the base lights.  
Low  
Recharge the battery pack when  
connected.  
Battery  
flashes on the display.  
If you have trouble replacing the battery  
pack, take the phone to your local  
RadioShack for assistance.  
Recharging the Battery Pack  
When you first use the phone after charging  
or recharging the battery pack, the phone  
might not work and you might hear an error  
tone when you press Line 1 or Line2. While  
holding INTERCOM on the base, return the  
handset to the base for about 3 seconds to  
change the security access-protection code.  
If the base loses power for about an hour  
while the handset is away from it, the  
security access-protection code might be  
lost. To change the code, while holding  
INTERCOM on the base, return the handset  
to the base for about 3 seconds.  
10  
 
If the battery pack becomes weak during a  
call, the handset beeps every 3 seconds  
WARNING  
o
o
Dispose of the old battery  
pack promptly and properly.  
Do not burn or bury it. See  
“Battery Safety Instructions”  
on page 5 for additional  
information on proper  
Low Battery  
and  
flashes. When this  
happens, you cannot make a call until you  
recharge the battery pack.  
If the display is blank and the phone does  
not work, recharge the battery pack. (The  
battery power might be too low to light the  
display.)  
battery handling.  
About once a month, fully discharge the  
battery by keeping the handset off the base  
IMPORTANT  
!
!
The EPA  
Low Battery  
until  
flashes on the display.  
certified RBRC®  
Battery  
Otherwise, the battery pack loses its ability  
to fully recharge.  
Recycling Seal  
on the nickel-  
cadmium (Ni-Cd) battery  
indicates RadioShack is  
The handset loses its security access-  
protection code if the battery pack is  
completely discharged. While holding  
INTERCOM on the base, place the handset  
on the base to recharge the battery pack  
and change the code.  
voluntarily participating in an  
industry program to collect  
and recycle these batteries at  
the end of their useful life,  
when taken out of service in  
the United States or Canada.  
The RBRC program provides a  
convenient alternative to  
placing used Ni-Cd batteries  
into the trash or the municipal  
waste stream, which may be  
illegal in your area. Please call  
1-800-THE-SHACK (1-800-  
843-7422) for information on  
Ni-Cd battery recycling and  
disposal bans/restrictions in  
your area. RadioShack’s  
Using a pencil eraser, clean the charging  
contacts on the handset and base about  
once a month.  
If you are not going to use your phone for an  
extended period, disconnect the battery  
pack. This increases the battery pack’s  
usable life.  
The supplied battery pack should last for  
about a year. If the battery pack does not  
hold a charge for more than 2 hours after an  
overnight charge, replace it with a new 3.6-  
volt, 600 mAh battery pack with a connector  
that fits the socket in the battery  
involvement in this program is  
part of the company’s  
commitment to preserving our  
environment and conserving  
our natural resources.  
compartment. You can order a replacement  
battery pack through RadioShack. Install  
the new battery pack and charge it for about  
15–20 hours. o !  
11  
 
BASICS  
MAKING AND RECEIVING  
CALLS  
Basic 2-line operation Ô  
Ô NOTES Ô  
Handset On  
Handset Off  
Base  
You must have a 2- line  
subscription from your  
phone company to use  
the 2-line features.  
Action  
Base Only  
Base Ô  
Pick up the  
handset (Auto line 2, any  
Talk) or pick up number,  
Press line 1or Press line 1  
or line 2.  
To  
See “To Change Your  
Auto Talk and CIDCW:”  
on page 22.  
answer the handset  
a call and press  
line 1  
/tone/< or  
#/> keys (Auto  
Talk: On).  
or line 2.  
1)Pick up the  
handset.  
2)Press line 1 2)Listen for  
or line 2.  
3)Listen for the  
dial tone.  
4)Dial the  
number.  
1)Press line 1 1)Press  
or line 2. line 1 or  
line 2.  
2)Listen for  
the dial  
the dial  
tone.  
3)Dial the  
number.  
OR  
tone.  
To  
3)Dial the  
number.  
makea  
call  
OR  
1)Pick up the  
handset.  
2)Dial the  
number, then  
press line 1  
or line 2.  
Dial the  
number, then  
press line 1 or  
line 2.  
12  
 
 
Handset On  
Base Ô  
Handset Off  
Base  
Action  
Base Only  
To  
hang  
up  
Press line 1 or line 2, or return Press line 1  
the handset to the base (Auto  
Standby).  
or line 2.  
1)Pick up the  
handset.  
2)Press line 1 2)Listen for  
or line 2.  
3)Listen for the  
dial tone.  
4)Press  
1)Press line 1 1)Press  
or line 2. line 1 or  
line 2.  
2)Listen for  
the dial  
the dial  
tone.  
3)Press  
REDIAL/  
PAUSE.  
OR  
tone.  
3)Press  
REDIAL/P.  
REDIAL/  
PAUSE.  
To  
redial  
OR  
Press  
1)Pick up the  
handset.  
2)Press  
REDIAL/  
PAUSE, then  
press line 1  
or line 2.  
REDIAL/  
PAUSE, then  
press line 1 or  
line 2.  
ADJUSTING THE RINGER AND  
EARPIECE/SPEAKER VOLUME  
Ringer Volume  
When the phone is in standby mode,  
pressing the SELECT/VOL/RING on the  
handset selects the handset ringer volume.  
There are three (High, Low, Off) ringer  
volume settings. Press the SELECT/VOL/  
RING key to listen to volume levels.  
The phone keeps the last ringer volume  
setting selected.  
Earpiece Volume  
The handset earpiece volume settings  
(Low, Medium, High and Maximum) can  
only be adjusted during a call. Press  
SELECT/VOL/RING repeatedly to select Low,  
Medium, High or Maximum. When you hang  
up, the phone keeps the last volume setting  
selected.  
13  
 
 
Base Ringer Volume  
The ringer control for the base of your  
cordless phone allows you turn the ringer  
OFF or to select LO/HI volume for each line  
1 or line 2.  
Base Speaker Volume  
To control the speaker volume of the base,  
press VOLUME/ or VOLUME/ during a call.  
There are 7 speaker volume levels.  
REDIAL  
Ô NOTES Ô  
Redial  
The cordless phone has  
two independent last  
number redial memories;  
one in the handset, the  
other in the base.  
The REDIAL/PAUSE key redials the last  
number dialed. The redialed number can be  
up to 32 digits long. Ô  
Handset  
Press line 1 or line 2, then press REDIAL/  
PAUSE.  
Tone Dialing Switch-over  
The tone feature only  
applies when the dial  
mode is set to pulse.  
Or press REDIAL/PAUSE, then press line 1 or  
line 2.  
This special number can  
be stored in a memory  
location. This is referred  
to as Chain Dialing.  
Base  
Press line 1 or line 2, then press REDIAL/P.  
If any key is pressed before REDIAL/P, the  
last number will not redial.  
TONE DIALING SWITCH-OVER  
Some telephone companies use equipment  
that requires pulse dialing (sometimes  
referred to as rotary dialing). If you need to  
enter tone dialing digits, you can switch-  
over to tone dialing during the call. For  
example, entering your bank account  
number after you have called your bank.Ô  
Initially make your call with the pulse dialing  
mode. Once your call connects, press  
/
tone/< . Enter the desired number. These  
14  
 
 
digits will be sent as tone dialing. Once the  
call ends, the tone mode is canceled and  
pulse dialing mode resumes. Ô  
TRAVELING OUT-OF-RANGE  
During a call, as you begin to move your  
handset too far from your base unit, noise  
increases. If you pass the range limits of the  
base unit, your call will terminate within 60  
seconds.  
SELECTING A DIFFERENT  
CHANNEL  
If you encounter interference while using your  
phone, you can manually change the phone’s  
channel for clear operation. This function  
works only when the phone is in use.  
The CHANNEL on the handset allows you to  
choose between 20 different channels.  
During the course of a conversation, if you  
hear static or noise which makes it difficult  
to hear, press CHANNEL. The phone  
changes to a different channel.  
USING THE PAGE FEATURE  
1. To locate the handset (when it is off the  
base), press INTERCOM on the base.  
The handset beeps for 60 seconds.  
2. Press any key on the handset to  
connect to the base.  
3. Press INTERCOM, /INTCM, or return  
the handset to the base to return to  
standby.  
FLASH AND CALL WAITING  
If you have “Call Waiting” service and a call  
waiting tone sounds while you are on a call,  
15  
 
 
press DELETE/FLASH to accept the waiting  
call. There is a short pause, then you will  
hear the new caller.  
To return to the original caller, press  
DELETE/FLASH again. Ô  
Ô NOTE Ô  
Flash and Call Waiting  
The flash feature does  
not function when line 1  
and line 2 are on a  
USING THE SPEAKERPHONE  
You may use the phone as a speakerphone  
to answer calls by pressing the line 1 or line  
2 button on the base. To hang up, press line  
1 or line 2 again.  
conference call. (See “3-  
Way Conferencing” and  
“4-Way Conferencing”,  
pages 19 and 20).  
You must subscribe  
through your local  
telephone company to  
receive Call Waiting  
Service.  
The base microphone is located under the  
phone. Position yourself as near to the base  
as possible and speak clearly.  
If the handset is on the base, you may use  
either the base keypad or memory dialing to  
place a call.  
Answering a Call from the  
Handset  
If you set the handset to  
Auto Talk On, and the  
handset is on the base, just  
pick up the handset and  
speak.  
Each line setting is  
independent for this  
feature.  
ANSWERING A CALL FROM  
THE BASE  
1. The base rings. The corresponding  
line 1 LED on the base flashes.  
2. Press line 1 and speak.  
3. When you finish the call, press line 1 to  
hang up.  
ANSWERING A CALL FROM  
THE HANDSET  
(Call) Line 1  
1. The handset rings and  
appears.  
2. Press line 1 to answer your call. Ô  
3. When you finish the call, press line 1 on  
the handset, or return the handset to  
the base.  
16  
 
 
MAKING A CALL FROM THE  
BASE  
1. Press line 1.  
2. Dial the number on the keypad, or use  
one of the memory features. (See  
“Making Calls with Memory Dialing” on  
page 29.)  
3. When you finish the call, press line 1 to  
hang up.  
MAKING A CALL FROM THE  
HANDSET  
Dialing from Talk Mode  
1. Pick up the handset.  
2. Press line 1.  
Dial the number on the keypad. Or use  
one of the memory features. (See  
“Making Calls with Memory Dialing” on  
page 29.)  
You have to use number keys when you  
use memory key.  
3. When you finish the call, press line 1 or,  
return the handset to the base.  
Dialing from Standby Mode  
To call a number while the handset is in  
standby mode, dial the number on the  
keypad, or use one of the memory features.  
Press line 1. (See “Making Calls with  
Memory Dialing” on page 29.) Ô  
Ô NOTE Ô  
If a line is in use, or a phone  
In Use  
is off the hook, “  
Line 1 Line 2  
(or  
)”  
appears on the display.  
PLACING A CALL ON HOLD  
Use either the keypad on the handset or the  
keypad on the base.  
17  
 
 
1. To place line 1 on hold at the base,  
press HOLD. The line 1 red LED  
flashes.  
2. To place line 1 on hold at the handset,  
press CID/MENU/HOLD.  
3. To pick up the call that is holding, press  
line 1 on the base or handset.  
USING THE SPEAKERPHONE  
MUTE FEATURE  
Your cordless phone allows you to mute  
your conversation from the base. This  
prevents the party you are speaking to from  
hearing what you, or someone else in the  
room, is saying.  
For example, to use this privacy feature  
while using line 1.  
1. Press MUTE.  
The line 1 LED flashes green.  
You can hear the party on line 1, but  
they cannot hear you.  
2. When you are ready to continue your  
conversation with the party on line 1,  
press MUTE or line 1 again. The line 1  
LED stops flashing.  
2-LINE FEATURES  
2-LINE OPERATION  
The handset and the base can be used on  
separate telephone lines at the same time.  
For example, if the handset is on a call  
using line 1, you can make, or receive calls  
at the base on line 2. Ô  
Ô NOTE Ô  
When you attempt to make  
a call, the cordless phone  
informs you if a line is  
currently in use.  
18  
 
 
The line 1 LED on the base flashes green to  
indicate line 1 is in use at the handset.  
When line 1 is in use at the base, the LCD  
(Base) Line 1  
screen displays  
.
Extension In Use  
The Extension in use feature prevents  
accidental interruption of ongoing telephone  
conversations.  
If you attempt to make a call and another  
phone is in use on line 1, the handset LCD  
indicates an extension is in use. (The line 1  
LED at the base blinks.)  
3-WAY CONFERENCING  
This feature lets you add a third party to  
your conversation from either the handset  
or the base.  
For example, to add a party to the current  
call on line 1 at the base:  
1. Press HOLD to place the caller on hold.  
The line 1 LED turns from green to  
flashing red.  
2. Press line 2.  
3. Dial the number of the person you want  
to add to the conversation.  
Ô NOTES Ô  
When the person answers, you can  
speak privately before bringing the  
original caller back on the line.  
The flash feature does  
not function when the  
phone is in conference  
mode.  
4. Press conf to bring the original call  
back on line.The line 1 and line 2 LEDs  
are green. Ô  
If you want to join a  
conversation on an  
extension currently in  
use, press line 1 or  
line 2.  
If the third person’s number is busy or  
doesn’t answer, press line 2 to hang up.  
19  
 
 
Return to the original call by pressing  
line 1.  
5. To remove either caller from your  
conversation, ask one of the parties to  
hang up. Press the corresponding line  
button to end the call.  
Follow steps 1-5 to conference using  
the handset. When you return the  
handset to the base, all calls are  
disconnected.  
4-WAY CONFERENCING  
A fourth person, at either the handset or the  
base, may be added to conference call.  
For example, to add a fourth party at the  
handset to an ongoing conference call at  
the base:  
1. Press HOLD. The line 1 and line 2 LEDs  
flash red.  
2. Press INTERCOM on the base to  
contact the handset.  
3. Press /INTCM on the handset.  
Speak to answer the page.  
4. Press conf on the base or /CONF at  
the handset to bring the party at the  
handset in on the call. The line 1 and  
line 2 LEDs are green.  
5. To remove either caller from your  
conversation, ask one of the parties to  
hang up.  
Press the corresponding line button to  
end the call.  
20  
 
 
USING YOUR CORDLESS  
PHONE INTERCOM  
Paging from the Base to Handset  
1. Press INTERCOM on the base.  
The handset beeps. (If no answer,  
press INTERCOM on the base again to  
disconnect.)  
2. Press any key on the handset.  
Speak into the mouthpiece to answer  
the page.  
3. To turn off the intercom, press  
INTERCOM on the base or /INTCM on  
the handset.  
Paging from the Handset to Base  
1. Press /INTCM on the handset. (If no  
answer, press /INTCM on the handset  
to disconnect.)  
2. At the base, press INTERCOM.  
Speak into the base microphone to  
answer the page.  
3. To turn off the intercom, press  
INTERCOM at the base or /INTCM on  
the handset.  
TRANSFERRING CALLS  
1. To transfer a call from the base or  
handset, press HOLD or CID/MENU/  
HOLD. The line 1 LED flashes red.  
2. Press INTERCOM or /INTCM.  
3. Answer the transferred call by pressing  
/INTCM or INTERCOM. On the base  
the CHARGE/IN USE LED illuminates.  
21  
 
 
You may then announce the call with  
the intercom.  
4. To speak to the caller, press line 1.  
If no one is available to take the call,  
you can return to the caller by pressing  
line 1 to take a message or complete  
the call.  
SETTING MENU  
OPTIONS  
There are four setup options available. They  
are Caller ID options [Auto Talk, CIDCW  
(Caller ID on Call Waiting), Area Code], and  
Language. See “To Enter Your Area Code”  
on page 24.  
Auto Talk allows you to answer the phone  
without pressing the line 1 key or the line 2  
key. If the phone rings when Auto Talk is on,  
simply remove the handset from the base  
and the phone automatically answers the  
call. Or if the handset is not on the base,  
press any key on the handset to answer the  
call. If the phone rings when Auto Talk is off,  
you must press the line 1 key or the line 2  
key to answer the call.  
Caller ID on Call Waiting (CIDCW) performs  
the same as regular Caller ID on a call  
waiting number. You must subscribe to  
CIDCW from your phone company in order  
to use this feature.  
To Change Your Auto Talk and  
CIDCW:  
1. When the phone is in the standby  
mode, press and hold the CID/MENU/  
HOLD key until the Caller ID setting  
screen appears.  
22  
 
 
2. Press the /INTCM key or the /CONF  
Line 1 Line 2  
”.  
key to select “  
” or “  
3. Press #/>.  
4. Press the /INTCM key or the /CONF  
key to move the cursor to the selection  
that you would like to change. Press the  
SELECT/VOL/RING key to toggle  
On  
Off  
”.  
between “ ” and “  
5. After you have made your selections,  
press the CID/MENU/HOLD key or return  
the handset to the base. Ô  
Choosing the Dialing Mode  
Most phone systems use tone dialing which  
sends DTMF tones through the phone lines.  
However some phone systems still use pulse  
dialing such as in rural areas. The default  
setting is tone dialing. Depending on your  
dialing system, set the mode as follows: Ô  
Ô NOTES Ô  
To Change Your Auto  
Talk and CIDCW:  
Please return the handset  
to the base after you set  
CIDCW.  
1. Press and hold the FLASH key on the  
base until you hear a confirmation tone.  
Choosing the Dialing  
Mode  
Make sure your battery  
pack is fully charged before  
setting Caller ID options.  
2. To set the dial mode for pulse dialing,  
press # on the base. Or to set the dial  
mode for tone dialing, press /tone on  
the base. A confirmation tone sounds  
to indicate the setting is complete.  
• If you are not sure of your dialing  
system, set for tone dialing. Make a trial  
call. If the call connects, leave the  
setting as is, otherwise set for pulse  
dialing.  
• If your phone dialing system requires  
pulse dialing and you need to send  
DTMF tones for certain situations  
during a call, you may "switch-over" to  
tone dialing. (See “Tone Dialing Switch-  
over” on page 14.)  
23  
 
To Enter Your Area Code  
If you enter a 3-digit area code number in  
Area Code  
the “  
” option, your local area  
code does not appear in the Caller ID  
messages. Do not program this option, if  
your calling area requires 10-digit dialing.  
When reviewing Caller ID messages, you  
will see only the local seven digit number.  
For calls received from outside your local  
area code, you will see a full 10-digit  
number. Ô  
Ô NOTE Ô  
When the area code has  
already been stored in  
memory, the stored area  
code will be displayed. To  
change it, use the DELETE/  
FLASH and number  
1. When the phone is in the standby  
mode, press and hold CID/MENU/HOLD  
until the Caller ID setting screen  
appears.  
keypad to enter the new  
area code.  
2. Press /INTCMor /CONF to select  
Line 1 Line 2  
”.  
” or “  
3. Press #/>.  
4. Press /INTCM or /CONF to select  
Then press SELECT/VOL/  
RING. To complete the  
setting, press CID/MENU/  
HOLD or return the handset  
to the base unit.  
Area Code  
”.  
5. Press SELECT/VOL/RING.  
6. Use the dial buttons (0 - 9) to enter the  
3-digit area code.  
7. Press SELECT/VOL/RING. A tone  
sounds and the displayed area code is  
entered.  
8. Press CID/MENU/HOLD to complete the  
setting. Or return the handset to the  
base unit. The handset returns to  
standby mode. Ô  
Setting the Language  
1. When the phone is in the standby  
mode, press and hold CID/MENU/HOLD.  
24  
 
2. Press /CONF twice to select  
Language  
”.  
3. Press SELECT/VOL/RING to toggle  
Eng  
between “  
”(English) and  
Fr.”(French) for each setting.  
4. Press CID/MENU/HOLD or return the  
handset to the base unit.  
The handset returns to the standby  
mode.  
MEMORY FEATURES  
STORING PHONE NUMBERS  
AND NAMES  
Memory Dialing allows you to dial a number  
using just a few key presses.  
Your cordless phone stores up to 30 names/  
numbers in the handset plus 10 numbers in  
the base. Memory locations are shared by  
both lines. Ô  
Ô NOTE Ô  
Whenever you are using a  
menu screen, you must  
press a key within 30  
With the Handset  
1. Pick up the handset from the base.  
seconds or the phone will  
return to standby. You may  
also press MEMORY to exit  
a memory menu at anytime.  
2. Press MEMORY.  
3. Use the /INTCM and /CONF, or  
number keypad (01-30), to choose the  
memory location to store a name/  
number.  
4. Press SELECT/VOL/RING.  
5. Press SELECT/VOL/RING.  
6. Entering a stored name - “Use the  
number keys, /tone/<, #/>, or DELETE/  
FLASH to edit the name. (See “If you  
25  
 
 
make a mistake while entering a name”  
on page 27.)  
To edit only the phone number, skip this  
step.  
7. When you have finished entering a  
name, press SELECT/VOL/RING.  
The cursor flashes, indicating that the  
display is ready for a number to be  
entered.  
8. Enter the phone number with the  
number keypad. If you want to change  
the entered number, press DELETE/  
FLASH and the cursor will move one  
space to the left and delete that  
number.  
When entering numbers, you may  
press REDIAL/PAUSE to enter a pause  
in the dialing sequence. The display  
P
shows a “ ”.  
Ô NOTE Ô  
The phone number cannot exceed 20  
Each pause counts as one  
digit and represents a two  
second delay of time  
between the digits as they  
are sent. The pause feature  
is useful for long distance  
calling, credit card dialing,  
or any other dialing  
digits. Ô  
9. When you have finished entering a  
name/number, press SELECT/VOL/  
RING.  
You will hear a confirmation tone.  
sequence requiring a pause  
between digits.  
With the Base  
1. Press MEMORY. The CHARGE/IN USE  
LED blinks.  
2. Dial the number you wish to store.  
The phone number cannot exceed 20  
digits.  
26  
 
3. Press MEMORY. Enter the memory  
location number (0 - 9) on the keypad.  
The CHARGE/IN USE LED is no longer  
illuminated. A confirmation tone  
indicates the number is stored.  
STEPS FOR ENTERING NAMES  
AND SPECIAL CHARACTERS  
Refer to the letters on the number keys to  
select the desired characters.  
Ô NOTE Ô  
If the next character uses  
the same number key, you  
must press #/> to move the  
cursor over. Otherwise the  
next time you press the  
number key, it changes the  
character that was  
With each press of a numeric key, the  
displayed character appears in the following  
order: Upper case letters first, lower case  
letters next and finally the number  
corresponding to the key. Ô  
If you make a mistake while  
entering a name  
previously set.  
Use the /tone/< or #/> key to move the  
cursor to the incorrect character.  
Press DELETE/FLASH to erase the wrong  
character, then enter the correct character.  
To delete all characters, press and hold  
DELETE/FLASH.  
For example, to enter Movies.  
1. Pick up the handset. Press MEMORY.  
2. Enter a number or press the /INTCM  
or /CONF key to select a memory  
location.  
3. Press SELECT/VOL/RING.  
4. Press SELECT/VOL/RING. (When there  
is information already stored in the  
Edit  
selected memory location, ¨  
MemoryXX  
¨ is displayed. See page 30  
27  
 
 
for information on “Editing a Stored  
Name and/or Phone Number”.)  
5. Press 6 then press #/>to move the  
cursor to the right.  
6. Press 6 six times.  
7. Press 8 six times.  
8. Press 4 six times.  
9. Press 3 five times.  
10. Press 7 eight times.  
11. When finished, press SELECT/VOL/  
RING.  
To continue to store the telephone number,  
proceed to step 8 on page 26.  
28  
 
MAKING CALLS WITH  
MEMORY DIALING  
Ô NOTES Ô  
Follow the steps below to dial a number  
using a programmed memory location: Ô  
To exit the memory  
function without dialing  
press MEMORY. The  
handset returns to  
standby.  
When reviewing memory  
location you must press  
a key within 30 seconds  
or the phone will return  
to standby.  
With the Handset  
1. Press MEMORY. The handset displays  
your programmed memory locations.  
Ô
2. Press /INTCM and /CONF, or enter  
the number (01-30) to select the  
memory location you would like to dial.  
3. Press line 1 or line 2.  
The number dials.  
With the Base  
1. Press line 1 or line 2.  
The line’s LED illuminates.  
2. Press MEMORY. Enter the memory  
location number (0-9), to dial the  
number.  
CHAIN DIALING  
The 30 memory locations on the handset  
are not limited to phone numbers.  
You may want to store in memory a group of  
numbers (up to 20 digits) that you need to  
enter once your call connects. This is  
referred to as Chain Dialing.  
An example of this is a bank account  
number. Once you have called your bank,  
when you are prompted to enter the account  
number, simply press MEMORY and then  
select the location where the special  
number has been stored.  
29  
 
   
Store your special number in memory as  
you would a phone number.  
(See “Storing Phone Numbers and Names”  
on page 25.)  
Enter a “pause” in the sequence as  
necessary. A “pause” counts as one digit  
and represents a two second delay in time  
between digits as they are sent.  
EDITING A STORED NAME  
AND/OR PHONE NUMBER  
To edit a number you have stored in the  
handset.  
Ô NOTES Ô  
1. Pick up the handset from the base.  
When reviewing memory  
location, you must press  
a key within 30 seconds  
or the phone will return  
to standby.  
2. Press MEMORY. The display shows the  
Select Memory  
“ ” screen and any  
saved names/numbers. Ô  
3. Use the /INTCM and /CONF, or  
number keypad, to select the memory  
location (01-30) you would like to edit.  
Go Back  
If you select “  
no changes are made  
and the handset shows  
Select Memory  
”,  
the “  
screen.  
4. Press SELECT/VOL/RING.  
5. Press SELECT/VOL/RING. The display  
shows the memory location you have  
selected.Ô  
6. Press SELECT/VOL/RING again to enter  
Edit Memory  
the “ ” mode.  
7. A cursor flashes indicating that the  
display is ready to edit the name.  
8. Entering a stored name - “Use the  
number keys, /tone/<, #/>, or DELETE/  
FLASH to edit the name. (See page 28)  
To edit only the phone number, skip this  
step.”  
30  
 
 
9. Press SELECT/VOL/RING.  
A cursor flashes indicating that the  
display is ready for the number to be  
edited.  
10. Enter the phone number with the  
number keypad (direct entry).  
Press DELETE/FLASH to remove any  
unwanted character.  
Press and hold DELETE/FLASH to clear  
the entire number.  
11. Press SELECT/VOL/RING. If you  
changed either name or phone number,  
a confirmation display shows up.  
If it is correct, press /INTCM and press  
the SELECT/VOL/RING key again.You  
will hear a confirmation tone.  
Select  
12. The display then returns to the “  
Memory  
” screen.You may select  
another number to edit (return to step  
3) or press MEMORY to return to  
standby. To edit a number stored in the  
base, repeat the steps for storing  
numbers in the base. (See page 26.)  
This will simply overwrite the number  
that was previously stored in the  
location.  
ERASING A STORED NAME  
AND PHONE NUMBER  
With the Handset  
1. Pick up the handset from the base.  
2. Press MEMORY . The handset shows  
Select Memory  
the “  
” screen with  
saved name/numbers displayed.  
31  
 
 
3. Use the /INTCM and /CONF, or  
number keypad (01-30), to select the  
memory location you would like to  
delete.  
4. Press SELECT/VOL/RING.  
5. Press SELECT/VOL/RING.  
Ô NOTES Ô  
Erasing a Stored Name  
and Phone Number  
6. Use the /CONF to move the cursor to  
Delete MemoryXX  
“ ”. Ô  
7. Press SELECT/VOL/RING.  
Go Back  
“,  
If you select “  
no changes are made  
and the handset shows  
Select Memory  
8. Use the /INTCM to move the cursor to  
Yes  
“ ”. Ô  
the “  
screen.  
If you select “ “, no  
9. Press SELECT/VOL/RING or DELETE/  
No  
FLASH.  
changes are made, the  
handset shows the  
There is a confirmation tone.  
Select Memory  
screen.  
Caller ID Features  
Select  
10. The display then returns to the “  
Memory  
” screen.You may select  
If you answer a call  
before the Caller ID  
message is received  
(Example : before the  
second ring), the Caller  
ID message will not  
appear.  
another number to delete (return to  
step 3) or you may press MEMORY to  
return to standby.  
With the Base  
1. Press MEMORY.  
When the call is received  
via a telephone  
2. Press MEMORY again. Enter the  
memory location (0-9) of the number  
you wish to delete.  
company that does not  
offer Caller ID service,  
the caller’s phone  
number and name does  
not appear. (This  
A confirmation tone indicates the  
number has been deleted.  
includes international  
calls.)  
CALLER ID FEATURES  
When the call is via a  
private branch exchange  
(PBX), the caller’s phone  
number and name may  
not appear.  
CALLER ID  
You must subscribe to Caller ID from your  
phone company to use this feature. Ô  
32  
 
 
When the telephone rings, the Caller ID  
feature allows you to review caller’s name  
and phone number on the display before  
you answer the phone. At the second ring,  
the handset displays the phone number of  
the incoming call, the name. If your Caller  
ID service is number only, the name does  
not appear on the second line.  
If a name or number is not available, the  
display shows a message such as  
Incomplete Data Private Number  
“ “, “ “,  
Private Name Unknown Name  
“ “, “ “, etc.  
Additionally, you can dial the displayed  
number and store the information for  
memory dialing. Make sure you have turned  
on the Caller ID/Call Waiting feature (See  
page 22).  
WHEN THE TELEPHONE RINGS  
When the Caller ID message is received,  
the display shows the caller’s phone  
number along with the name. The incoming  
call information is stored in the Caller ID  
record. If the Caller ID service includes the  
caller’s name, the caller’s name appears on  
the display (up to 15 letters).  
VIEWING THE CALLER ID  
MESSAGE LIST  
The Caller ID list stores information for up to  
80 incoming calls - even unanswered calls.  
Ô NOTES Ô  
If you have no Caller ID  
name/numbers, then the  
To review your Caller ID names/numbers,  
follow the steps below:  
00  
total is shown as “ ”.  
Once a Caller ID  
message has been  
viewed, it is no longer  
considered a new  
message.  
1. Press CID/MENU/HOLD. Ô  
Line 1  
2. Use /tone/< or #/> to select “  
Line 2  
or “ ” for Caller ID.  
33  
 
 
3. Press /CONF to see the next  
message.  
Or press /INTCM to see previous  
message. Ô  
4. Press CID/MENU/HOLD to return to  
standby.  
USING THE CALLER ID LIST  
Calling a Caller ID name/number  
You can place a call from the Caller ID list.  
The cordless phone stores up to 80  
messages.  
Ô NOTES Ô  
In Caller ID operation, if  
no key is pressed for  
more than 30 seconds,  
an error tone sounds  
and the telephone  
returns to the standby  
mode.  
1. Press CID/MENU/HOLD. The Caller ID  
summary screen shows the number of  
new callers and total number of calls.  
Ô
If a call comes in via a  
telephone system that  
does not offer Caller ID  
service, no information is  
stored.  
Line 1  
2. Use /tone/< or #/> to select “  
Line 2  
or “ ” Caller ID.  
3. Press /CONF to scan forward.  
Press /INTCM to scan backwards  
through the list.  
Each message can be  
up to 15 characters for  
the phone number and  
the name.  
4. Select the name/number that you  
would like to dial.  
The number of calls from  
the same Caller ID  
appears next to the  
received time.  
5. Press line 1 or line 2. The number  
automatically dials.  
Once you view the new  
calls, the number will be  
cleared and  
Long Distance Calls and Area  
Code Setting/Cancellation  
Pressing 1 while the incoming Caller ID  
disappeared.  
information is displayed (in step 3) will place  
1
the prefix “ ” in the display to setup for a  
long distance call.  
34  
 
 
Pressing 3 will set or cancel an area code  
setting.  
Storing a Caller ID Number in a  
Memory Location  
1. Press CID/MENU/HOLD. The Caller ID  
summary screen shows the number of  
new callers and total number of calls.  
Line 1  
2. Use /tone/< or #/> to select “  
Line 2  
or “ ” Caller ID.  
3. Press /INTCM or /CONF to find the  
name/number that you would like to  
store.  
4. Press MEMORY to store the selected  
message.  
Select Memory  
5. The “  
” screen appears.  
Use the /INTCM and /CONF, or enter  
the number (01-30) to select a blank  
memory location where you would like  
to store the number.  
(If you want to replace an existing  
number with the Caller ID number, skip  
to step 7).  
6. Press SELECT/VOL/RING. A  
confirmation tone sounds. The number  
is programmed.  
7. If you choose to replace an existing  
number with the Caller ID number,  
press SELECT/VOL/RING.  
8. Use the /INTCM to move the cursor to  
Yes  
”. Press SELECT/VOL/RING.  
A confirmation tone sounds and the  
number is programmed. Ô  
Ô NOTE Ô  
No  
If you select “ ”, then the  
Caller ID screen returns.  
35  
 
DELETING INFORMATION  
FROM THE CALLER ID LIST  
The cordless phone stores up to 80  
messages. If the phone receives the 81st  
message for each line, the oldest one in the  
list is automatically deleted. Caller ID data  
can also be deleted manually.  
Deleting a Caller ID Message  
To delete a single Caller ID message, follow  
the steps below.  
1. Press CID/MENU/HOLD. The Caller ID  
summary screen shows the number of  
new callers and total number of calls.  
Line 1  
2. Use /tone/< or #/> to select “  
Line 2  
or “ “ Caller ID.  
3. Press /INTCM or /CONF to find the  
name/number.  
4. Press DELETE/FLASH.  
Ô NOTES Ô  
Delete  
While using the “  
5. Press SELECT/VOL/RING or DELETE/  
FLASH. A confirmation tone sounds.  
The Caller ID screen returns with the  
next name/number displayed. Ô  
All?  
“ or “  
Delete  
Message?  
“ screen if no  
key is pressed within 30  
seconds, an error tone  
sounds and the  
telephone returns to  
standby.  
No  
If you select “ ”, the Caller ID screen  
returns.  
6. Press CID/MENU/HOLD to return to  
If you get an incoming  
call or page, the deleting  
operation is canceled so  
you can answer the call  
or page.  
standby.  
Deleting All Caller ID Name/  
Numbers  
To delete all of your Caller ID messages,  
follow the steps below.  
1. Press CID/MENU/HOLD. the Caller ID  
summary screen shows the number of  
new callers and total number of calls.  
36  
 
 
                                 
                                 
Line 1  
2. Use /tone/< or #/> to select “ “.  
3. Press DELETE/FLASH to delete name/  
numbers on line 1.  
4. Use the /INTCM to move the cursor to  
Yes  
“.  
5. Press DELETE/FLASH or SELECT/VOL/  
RING. A confirmation tone sounds.  
6. Repeat steps 3 through 5 for line 2.  
All your Caller ID messages are  
deleted.  
USING CIDCW (CALLER ID  
ON CALL WAITING)  
1. During a call, when you hear the Caller  
ID tone, check the handset display for  
the name and the number of the  
incoming call.  
2. Press DELETE/FLASH to accept the  
incoming call. See “Flash and Call  
Waiting” on page 15.  
USING A HEADSET  
Ô NOTES Ô  
You can make or answer calls with hands-  
free convenience using an optional headset  
that has a 3/32-inch (2.5-mm) plug.  
RadioShack has a variety of headsets  
available.  
If you place the handset  
on the base to recharge  
it while the headset is  
connected, be sure the  
handset seats propely.  
To connect the headset, gently flip open the  
rubber headset jack cover on the side of the  
handset, then insert the headset’s plug into  
the jack. Ô  
You can use a handset  
holder (available from  
your local RadioShack  
store) to hang the  
handset on your belt for  
greater convenience  
when using a headset.  
Connecting a headset disconnects the  
handset’s earpiece and microphone.  
37  
 
 
SELECT/VOL/RING on the handset also  
controls the headset’s volume.  
With a headset connected, you can make or  
answer calls as usual using the keys on the  
handset.  
When you finish using the headset,  
disconnect it from the handset and close the  
rubber cover to protect the jack.  
38  
 
TROUBLESHOOTING  
If your phone is not performing to your expectations, please try these  
simple steps first.  
Symptom  
Suggestion  
• Make sure the AC adapter is plugged into the base unit  
and wall outlet.  
The CHARGE/IN USE  
LED won’t light when • Make sure the handset is properly seated on the base  
the handset is placed  
on the base unit.  
unit.  
• Make sure the charging contacts on the handset and  
base unit are clean.  
• Press CHANNEL during a call to help eliminate  
background noise.  
• Make sure that the base unit antenna is in a vertical  
position.  
The audio sounds  
weak and/or scratchy. Move the handset and/or base unit to a different  
location away from metal objects or appliances and try  
again.  
• Make sure that you are not too far from the base.  
• Check both ends of the base unit telephone line cord.  
• Make sure the AC adapter is plugged into the base unit  
and wall outlet.  
• Disconnect the AC adapter for a few minutes, then  
reconnect it.  
Can’t make or receive  
calls.  
• Change the digital security code (See page 11).  
• Make sure line 1 or line 2 is pressed.  
• The battery pack may be weak. Charge the handset on  
the base unit for more than 15 hours.  
The handset doesn’t  
• The handset may be too far away from the base unit.  
ring or receive a page. • Place the base unit away from appliances or metal  
objects.  
• Change the digital security code (See page 11).  
• Keep the handset away from microwave ovens,  
computers, remote control toys, wireless microphones,  
Severe noise  
interference.  
alarm systems, intercoms, room monitors, fluorescent  
lights, and electrical appliances.  
• Move to another location or turn off the source of  
interference.  
• The handset was picked up before the second ring.  
• The call was placed through a switchboard.  
• Call your local telephone company to verify your Caller  
ID service is  
The Caller ID/CIDCW  
does not display.  
On  
• Make sure that the CIDCW option is set to “ ”.  
39  
 
 
If you still have problems, disconnect the  
phone. If other phones on the same line  
work properly, the fault is in this phone or its  
installation. Check the REN (See “FCC  
Statement”). If you cannot find the problem,  
take the phone to your local RadioShack  
store for assistance.  
CARE  
Keep the phone dry; if it gets wet, wipe it dry  
immediately. Use and store the phone only  
in normal temperature environments.  
Handle the phone carefully; do not drop it.  
Keep the phone away from dust and dirt,  
and wipe it with a damp cloth occasionally  
to keep it looking new.  
SERVICE AND REPAIR  
If your phone is not performing as it should,  
take it to your local RadioShack store for  
assistance. To locate your nearest  
RadioShack, use the store locator feature  
on RadioShack's website  
Shack (843-7422) and follow the menu  
options. Modifying or tampering with the  
phone's internal components can cause a  
malfunction and might invalidate its  
warranty, and void your FCC authorization  
to operate it.  
FCC STATEMENT  
Your telephone compiles with Part 68 of the  
FCC Rules.Upon request, you must provide  
the phone’s FCC registration number and  
REN to your phone company. These  
numbers are on the base unit.  
Your phone is not intended to be used with  
party-line systems. Connection to party line  
service is subject to state tariffs. Contact the  
40  
 
 
state public utility commission, public  
service commission, or corporation  
commission for information. Ô  
Ô NOTE Ô  
You must not connect your  
phone to:  
We have designed your phone to conform  
to federal regulations, and you can connect  
it to most telephone lines. However, each  
phone (and each device, such as a  
telephone or answering machine) that you  
connect to the telephone line draws power  
from the telephone line. We refer to this  
power draw as the device’s ringer  
coin-operated systems  
most electronic key  
telephone systems  
equivalence number, or REN on the back of  
your phone.  
If you use more than one phone or other  
device on the line, add up all of the RENs. If  
the total is more than five (three in rural  
areas), your telephones might not ring. If  
ringer operation is impaired, remove a  
device from the line.  
In the unlikely event that your phone causes  
problems on the phone line, the phone  
company can temporarily discontinue your  
service. If this happens, the phone company  
attempts to notify you in advance. If  
advance notice is not practical, the phone  
company notifies you as soon as possible  
and advises you of your right to file a  
complaint with the FCC.  
Also, the phone company can make  
changes to its lines, equipment, operations,  
or procedures that could affect the operation  
of this phone. The telephone company  
notifies you of these changes in advance, so  
you can take the necessary steps to prevent  
interruption of your telephone service.  
SURGE PROECTION  
Your telephone has built-in protection  
circuits to reduce the risk of damage from  
surges in telephone line and power line  
current. These protection circuits meet or  
exceed the FCC requirements. However,  
41  
 
 
lightning striking the telephone or power  
lines can damage your telephone.  
Lightning damage is not common.  
Nevertheless, if you live in an area that has  
severe electrical storms, we suggest that you  
unplug your phone when storms approach to  
reduce the possibility of damage.  
42  
 
NOTE  
43  
 
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and  
workmanship under normal use for one (1) year from the date of purchase from RadioShack  
company-owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS  
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IM-  
PLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE WRIT-  
TEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY  
OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE  
CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT  
OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIM-  
ITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA,  
PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR  
CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POS-  
SIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or  
limitation of incidental or consequential damages, so the above limitations or exclusions may  
not apply to you.  
In the event of a product defect during the warranty period, take the product and the Ra-  
dioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack will,  
at its option, unless otherwise provided by law: (a) correct the defect by product repair with-  
out charge for parts and labor; (b) replace the product with one of the same or similar design;  
or (c) refund the purchase price. All replaced parts and products, and products on which a re-  
fund is made, become the property of RadioShack. New or reconditioned parts and products  
may be used in the performance of warranty service. Repaired or replaced parts and prod-  
ucts are warranted for the remainder of the original warranty period. You will be charged for  
repair or replacement of the product made after the expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God,  
abuse, accident, misuse, improper or abnormal usage, failure to follow instructions, improper  
installation or maintenance, alteration, lightning or other incidence of excess voltage or cur-  
rent; (b) any repairs other than those provided by a RadioShack Authorized Service Facility;  
(c) consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, ship-  
ping or insurance costs; or (f) costs of product removal, installation, set-up service adjust-  
ment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102  
12/99  
43-3701  
UPZZ01014BZ  
04A03  
Printed in China  
RadioShack Corporation  
Fort Worth, Texas 76102  
 

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