Radio Shack Caller ID Box SYSTEM 2100 User Guide

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Cat. No. 43-982  
OWNER’S MANUAL  
Please read before using this equipment.  
System 2100  
2-Line Caller ID  
with 64-Call Memory  
 
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FEATURES  
Your RadioShack System 2100 2-Line Caller ID with 64-Call  
Memory is the latest in telephone technology, providing Call-  
er ID information for two phone lines. When you subscribe to  
Caller ID service, the telephone company sends the caller’s  
name and telephone number (if available), the date, and the  
time of the call between the first and second rings. The Sys-  
tem 2100 stores and displays up to 64 Caller ID records per  
phone line, which have either a number or a name, or both.  
The system’s callback feature lets you dial a caller’s number  
with the press of a single button. Its other features include:  
Easy Installation  
ID information.  
— so you can quickly begin to see Caller  
— displays the number of new calls you  
New Call Counter  
have received.  
READ/DELETE Button  
— lets you delete Caller ID records  
one at a time or all at once.  
Large Display  
— makes it easy to see the Caller ID infor-  
mation for up to two phone lines and the current time and  
date as provided to Caller ID service subscribers by your lo-  
cal telephone company.  
Message Waiting Display  
— appears when you have re-  
ceived a voice mail message (if you subscribe to a message  
waiting service from your local phone company).  
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Trilingual Messages — lets you set the system to display  
messages in English, French, or Spanish.  
REVIEW Buttons — let you easily scroll through all records  
in Caller ID memory.  
Mounting Options — you can place the system on a desk,  
shelf, or table, or mount it on a wall.  
This system has been tested and found to comply with all  
applicable UL and FCC standards.  
Notes:  
To use this system, you must be in an area where Call-  
er ID service is available, and you must subscribe to the  
service.  
Your System 2100 displays name only, number only, or  
both name and number, depending upon the informa-  
tion provided by the phone company.  
We recommend you record your System 2100’s serial num-  
ber here. The number is on the system’s bottom panel.  
Serial Number:  
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FCC INFORMATION  
We have designed your System 2100 to conform to federal  
regulations, and you can connect it to most telephone lines.  
However, each system (and each device, such as a tele-  
phone or answering machine) that you connect to the tele-  
phone line draws power from the line. We refer to this power  
draw as the device’s ringer equivalence number or REN.  
The REN is shown on a label on the bottom of the system.  
If you use more than one telephone or other device on the  
line, add up all of the RENs. If the total is more than five,  
your telephone might not ring. In rural areas, a total REN of  
three might impair ringer operation. If ringer operation is im-  
paired, remove a device from the line.  
Your system complies with Part 68 of FCC Rules. You must,  
upon request, provide the FCC registration number and the  
REN to your telephone company. Both numbers are shown  
on the bottom of the system.  
Note:  
You must not connect the system to:  
• Coin-operated systems  
• Party-line systems  
• Most electronic key telephone systems  
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In the unlikely event that your system causes problems on  
the phone line, the phone company can temporarily discon-  
tinue your service. If this happens, the phone company at-  
tempts to notify you in advance. If advance notice is not  
practical, the phone company notifies you as soon as possi-  
ble and advises you of your right to file a complaint with the  
FCC.  
Also, the phone company can make changes to its lines,  
equipment, operations, or procedures that could affect the  
operation of this system. The telephone company notifies you  
of these changes in advance, so you can take the necessary  
steps to prevent interruption of your telephone service.  
This system complies with the limits for a Class B digital de-  
vice as specified in Part 15 of FCC Rules. These limits pro-  
vide reasonable protection against radio and TV interference  
in a residential area. However, your system might cause TV  
or radio interference even when it is operating properly. To  
eliminate interference, you can try one or more of the follow-  
ing corrective measures.  
• Reorient or relocate the receiving antenna  
• Increase the distance between the System 2100 and  
the radio or TV  
Consult your local RadioShack store if the problem contin-  
ues.  
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CONTENTS  
Preparation ....................................................................... 8  
Installing Batteries/Setup ............................................ 8  
Connecting the System ............................................ 12  
Connecting to the Phone Line ........................... 12  
Connecting to an Answering Machine ............... 15  
Mounting the System ................................................ 16  
Operation ........................................................................ 18  
Receiving Calls ......................................................... 18  
Reviewing Call Records ........................................... 19  
Displayed Call Information ................................ 21  
Deleting Call Records ............................................... 22  
Deleting a Single Call ........................................ 22  
Deleting All Calls ............................................... 22  
Using Callback .......................................................... 23  
Care and Maintenance ................................................... 25  
Lightning ................................................................... 26  
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PREPARATION  
INSTALLING BATTERIES/SETUP  
You need eight AAA batteries (not supplied) to power the  
system. For the longest operation and best performance, we  
recommend alkaline batteries, such as RadioShack Cat. No.  
23-558.  
Cautions:  
• Use only fresh batteries of the required size and recom-  
mended type.  
• Do not mix old and new batteries, different types of bat-  
teries (standard, alkaline, or rechargeable), or re-  
chargeable batteries of different capacities.  
Follow these steps to install batteries and select the display  
language, area code, year, day, date, and time.  
Note:  
To change any of the settings (for example, area code  
or year), you must start from Step 1.  
1. Unplug the system from the phone line.  
L1/L2  
L2  
.
2. Set  
on the side of the system to  
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3. Use a Phillips screwdriver to remove the battery com-  
partment screw on the bottom of the system and lift off  
the cover.  
4. Put the fresh batteries in the compartment as indicated  
by the polarity symbols (+ and –) marked inside.  
5. Replace the cover and tighten the screw. Reconnect  
the phone line.  
6. Turn the system over so you can see the display. After  
you install batteries, the system displays TWIN640  
REV1.6 (information about the system’s software),  
SETLANGUAGE, then ENGLISH (the default display  
language).  
7. To select another language, repeatedly press  
within  
2 minutes. The display cycles through FRENCH,  
SPANISH, and ENGLISH.  
Note: If you do not press any key within 2 minutes, the  
system automatically selects English.  
8. Press  
to store the selected language. 000and SET  
AREA CODEappear. The first 0flashes.  
9. Within 2 minutes, repeatedly press  
until the first digit  
to enter the  
of your area code appears, then press  
digit. The second 0flashes.  
Repeat this step to set the second and third digits of  
your area code.  
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Notes:  
If you make a mistake while setting the area code,  
press READ/DELETE. The cursor moves to the first  
digit of the area code. Repeat this step to reset the  
area code.  
If you do not press any key within 2 minutes, the ar-  
ea code is automatically set to 000.  
10. Press  
to store the area code. 1997SETYEARap-  
pears. The 1flashes.  
11. Repeatedly press until the desired first digit appears,  
to store the digit. The second digit of the  
then press  
year flashes.  
Repeat this step to set the second, third, and fourth dig-  
its.  
Note: The correct date and time are automatically set  
when the system receives its first call, but you can man-  
ually set the date and time by following Steps 12–20.  
12. Press  
to store the year. SET DATE 1/01appears.  
The month digit flashes.  
13. Repeatedly press until the desired digit appears,  
then press . The date’s first digit flashes.  
14. Repeatedly press  
until the desired digit appears,  
then press . The date’s second digit flashes.  
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15. Repeatedly press  
until the desired second date digit  
appears, then press . SET DAYappears, then ----  
----.  
16. Repeatedly press  
to select the day of the week, then  
press . 12:00AM SET TIMEappears. 12flashes.  
17. Repeatedly press until the desired hour appears,  
then press . The minute’s first digit flashes.  
18. Repeatedly press  
until the desired digit appears,  
then press . The second minute digit flashes.  
19. Repeatedly press  
until the desired digit appears,  
then press . AMflashes.  
20. To change to PM, press  
.
21. Press  
to store the information.  
When the battery low indicator (  
dims, replace the batteries.  
) appears or the display  
Cautions:  
• Always remove old or weak batteries; batteries can leak  
chemicals that can destroy electronic parts.  
• Dispose of old batteries promptly and properly.  
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CONNECTING THE SYSTEM  
Connecting to the Phone Line  
The System 2100 connects to your phone and phone line  
using four modular telephone line connectors. If your phone  
line does not have a modular jacks, you can update the wir-  
ing yourself using adapters available at your local Ra-  
dioShack store. Or, you can have the telephone company  
update your telephone wiring for you.  
Notes:  
• If you connect the system to only one phone line, the  
system displays Caller ID information for only that line.  
• The USOC number of the jack to be installed is RJ11C  
(for a single-line phone jack) or RJ14C (for a two-line  
phone jack).  
The following illustrations show the possible connections,  
depending on your telephone and phone line setup:  
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For a Two-Line Phone and a Two-Line Phone Jack  
For a Two-Line Phone and Two Single-Line Phone  
Jacks  
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For a Single-Line Phone and a Two-Line Phone Jack  
For Two Single-Line Phones and a Two-Line Phone  
Jack  
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For Two Single-Line Phones and Two Single-Line  
Phone Jacks  
Connecting to an Answering Machine  
You can connect an answering machine to your System  
2100 to answer calls for either or both phone lines.  
Note: After connecting the answering machine, set it to an-  
swer after at least two rings.  
For both lines or Line 1 only  
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For Line 2 only  
MOUNTING THE SYSTEM  
You can place the System 2100 directly on a desk, shelf, or  
table, or mount it on a wall using the supplied mounting  
bracket and screws.  
Follow these steps to mount the system on a wall.  
1. Select a location near the phone line jack(s) and mark  
mounting screw locations 43/16 inches (106 mm) apart  
on the wall, side-by-side.  
1
2. Drill two /8-inch holes in the wall at the marked loca-  
tions.  
Note: For extra support, use the supplied wall anchors.  
3. Thread a screw into each hole until the head extends 1/8  
inch from the wall.  
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4. Use a Phillips screwdriver to remove the battery com-  
partment screw on the bottom of the system and lift off  
the cover. Take care not to remove the batteries.  
5. Rotate the cover 180° and reattach it.  
6. Align the two screws with the keyholes on the bottom of  
the system. Slide the system down onto the screws to  
secure it to the wall.  
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OPERATION  
RECEIVING CALLS  
Caller ID is a service provided by your telephone company.  
When you subscribe to this service, the telephone company  
sends the caller’s telephone number (and name, if available)  
and the call’s date and time between the first and second  
rings. The system receives and displays this information for  
each call and updates the display with the current date and  
time. The display also shows if caller information is not avail-  
able or if the number is blocked by the sender (see “Dis-  
played Call Information” on Page 21).  
CALLflashes during a new incoming call, the LINE indicator  
flashes, and the call record shows for 20 seconds, then the  
number of new calls and NEW CALLappear. The LINE indi-  
cator shows which line the call came in on and flashes until  
you review a call (see “Reviewing Call Records” on  
Page 19).  
Note:  
If you have a phone that has a hold feature, we do not  
recommend using hold for very long. The Caller ID informa-  
tion sent by the phone company might disconnect a caller  
on hold if a new call comes in.  
If you have voice-mail message waiting (if you subscribe to  
the telephone company’s message waiting service), NEW  
CALL and MESSAGE WAITING appear on the display.  
MESSAGE WAITING remains on the display until you re-  
trieve the message.  
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In some areas, callers have the option of blocking the send-  
ing of their Caller ID information. When a caller has blocked  
Caller ID, the system displays PRIVATECALL instead of  
the call information.  
REVIEWING CALL RECORDS  
Each time you receive a call, your system saves a call  
record in memory that you can review later, even while you  
are on the phone. Your system saves up to 64 call records  
for each connected phone line, then (for subsequent calls) it  
replaces the oldest call record with each new one.  
A stored call record includes:  
• Call number (order the call is received)  
• Time and date of the call  
• Caller’s telephone number (if available)  
• Caller’s name (if available)  
Note:  
The display shows up to 10 digits of the phone num-  
ber. If the incoming phone number is longer than 10 digits,  
the display shows only the last 10 digits.  
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To review the call information, set L1/L2 to the line you want  
to review. Repeatedly press REVIEW  
to see the most re-  
cent call records or  
REVIEW to see older call records.  
Notes:  
--END--appears after the last call record.  
• When reviewing call records or using any other func-  
tion, the system returns to the current date and time  
about 20 seconds after you last press a key.  
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Displayed Call Information  
The system can display the following information:  
Display  
(English,  
Description  
French,  
Spanish)  
Appears before you review a new call  
record. is the number of new calls.  
NEW CALLXX  
(all languages)  
XX  
The caller has blocked the Caller ID  
-PRIVATE CALL-  
APPEL PERSONNE information from being sent.  
L
LLAMADA PRIVAD  
A
Appears when you reach the end of your  
--END--  
--FIN--  
--FIN--  
call records. Press the other  
to see them again.  
key  
REVIEW  
Appears if the Caller ID information was  
garbled, or if there was an error during  
the transmission of Caller ID information.  
----ERROR-----  
----ERREUR-----  
----ERROR-----  
-
appears in the call record where the  
data is lost.  
NO CALLS  
AUCUN APPELS  
NO LLAMADAS  
Appears when you press a REVIEW key  
if there are no call records in the sys-  
tem’s memory.  
Appears when a message is waiting (if  
you subscribe to your phone company’s  
message waiting service).  
MESSAGE WAITING  
MES. EN ATTENTE  
MENSAJE ESPERA  
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Display  
(English,  
French,  
Description  
Spanish)  
Appears if the caller is not within a Caller  
ID service area. No caller information  
appears.  
-OUT OF AREA-  
-HORS ZONE-  
-FUERA DE AREA-  
PICKUP PHONE  
DECROCHEZ  
Appears after the system dials a number  
when you press CALLBACK.  
LEVANTAR TEL  
DELETING CALL RECORDS  
Deleting a Single Call  
1. Repeatedly press either REVIEW key until the call  
record you want to delete appears.  
2. Hold down READ/DELETE until --END--appears.  
Deleting All Calls  
Set L1/L2 to the desired line. At the time/date display, hold  
down READ/DELETE until the system beeps and NO CALLS  
appears showing that all old call records have been deleted,  
then the time/date display reappears. The system saves any  
call records that have not been reviewed.  
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USING CALLBACK  
To dial the phone number in the last (or currently) displayed  
call record, press CALLBACK. As the system dials the num-  
ber, DIALING and the phone number appear, then  
PICKUPPHONEappears.  
To complete the call, pick up the phone within 4 seconds af-  
ter you see PICKUP PHONE. If you do not pick up the  
phone within 4 seconds, PICKUP PHONE disappears and  
the system does not complete the call. Press CALLBACK  
again to redial the number.  
Notes:  
• The system cannot dial a number if the Caller ID record  
contains only the name.  
• If the call’s area code matches the area code you stored  
in the system, the system does not dial the area code.  
23  
 
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• If the phone number’s area code does not match the ar-  
ea code you stored, the system automatically dials a 1  
before dialing the phone number.  
If the phone number’s area code does not match the  
area code you stored, but a 1 is not required, press  
CALLBACK twice.  
• If you did not store an area code while installing the bat-  
teries, the system displays PLEASE SETUP,  
SET LANGUAGE, then ENGLISH. Follow Steps 7–10  
under “Installing Batteries/Setup” on Page 8 to store the  
area code, then press CALLBACK.  
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CARE AND MAINTENANCE  
Your RadioShack System 2100 2-Line Caller ID with 64-Call  
Memory is an example of superior design and craftsman-  
ship. The following suggestions will help you care for the  
System 2100 so you can enjoy it for years.  
Keep the System 2100 dry. If it gets wet,  
wipe it dry immediately. Liquids can contain  
minerals that corrode electronic circuits.  
Use and store the System 2100 only in nor-  
mal temperature environments. Tempera-  
ture extremes can shorten the life of  
electronic devices, damage batteries, and  
distort or melt plastic parts.  
Handle the System 2100 gently and careful-  
ly. Dropping it can damage the circuit boards  
and can cause the System 2100 to work im-  
properly.  
Wipe the System 2100 with a damp cloth oc-  
casionally to keep it looking new. Do not use  
harsh chemicals, cleaning solvents, or  
strong detergents to clean the System 2100.  
25  
 
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Modifying or tampering with the System 2100’s internal  
components can cause a malfunction and might invalidate  
its warranty and void your FCC authorization to operate it. If  
your System 2100 is not performing as it should, take it to  
your local RadioShack store for assistance. If the trouble is  
harming the telephone lines, the telephone company might  
ask you to disconnect the System 2100 until you have re-  
solved the problem.  
LIGHTNING  
This system has built-in protection circuits to reduce the risk  
of damage from surges in telephone line and power line cur-  
rent. These protection circuits meet or exceed the FCC re-  
quirements. However, lightning striking the telephone or  
power lines can damage your telephone.  
Lightning damage is not common. Nevertheless, if you live  
in an area that has severe electrical storms, we suggest that  
you unplug the System 2100 during storms to reduce the  
possibility of damage.  
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in  
material and workmanship under normal use for one (1) year from the date of  
purchase from RadioShack company-owned stores and authorized Ra-  
dioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED  
WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FIT-  
NESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO  
THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO  
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PER-  
SON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE  
CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF  
THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WAR-  
RANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING  
FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE,  
OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSE-  
QUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty  
lasts or the exclusion of incidental or consequential damages, so the above  
limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product  
and the RadioShack sales receipt as proof of purchase date to any Ra-  
dioShack store. RadioShack will, at its option, unless otherwise provided by  
law: (a) correct the defect by product repair without charge for parts and la-  
bor; (b) replace the product with one of the same or similar design; or (c) re-  
fund the purchase price. All replaced parts and products, and products on  
which a refund is made, become the property of RadioShack. New or recondi-  
tioned parts and products may be used in the performance of warranty ser-  
vice. Repaired or replaced parts and products are warranted for the  
remainder of the original warranty period. You will be charged for repair or re-  
placement of the product made after the expiration of the warranty period.  
(Continued)  
27  
 
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(Continued)  
This warranty does not cover: (a) damage or failure caused by or attributable to  
acts of God, abuse, accident, misuse, improper or abnormal usage, failure to fol-  
low instructions, improper installation or maintenance, alteration, lightning or  
other incidence of excess voltage or current; (b) any repairs other than those  
provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insur-  
ance costs; or (f) costs of product removal, installation, set-up service adjust-  
ment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights  
which vary from state to state.  
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600,  
Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
9A7  
Printed in Malaysia  
 

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