RCA Telephone 27993 User Guide

27993  
40-Channel 2.4 GHz Caller ID Cordless  
Telephone/Answering Machine  
User’s Guide  
 
We bring good things to life.  
TABLE OF CONTENTS  
FCC REGISTRATION INFORMATION .................... 2  
INTERFERENCE INFORMATION ............................ 2  
HEARING AID COMPATIBILITY ............................ 2  
INTRODUCTION .............................................. 4  
BEFOREYOU BEGIN ....................................... 5  
PARTS CHECKLIST ...................................... 5  
MODULAR JACK REQUIREMENTS .................. 5  
DIGITAL SECURITY SYSTEM ......................... 5  
DESKTOP INSTALLATION .............................. 6  
WALL MOUNT INSTALLATION ....................... 7  
ANSWERING MACHINE SETUP .......................... 9  
SETTING THE VOICET IME/DAY STAMP ......... 10  
SETTING THE SPEAKER VOLUME ................. 10  
VOICE INSTRUCTIONS ............................... 10  
RECORDING THE OUTGOING ANNOUNCEMENT 10  
REVIEWING ANNOUNCEMENT ......................11  
SETTING THE RING SELECT .........................11  
ANSWERING MACHINE OPERATION ................. 12  
MESSAGES INDICATOR .............................. 12  
SCREENING CALLS FROM THE BASE ............. 12  
MESSAGE PLAYBACK ................................ 12  
MEMORY FULL ........................................ 12  
ERASING MESSAGES ................................ 13  
LEAVING A MEMO ................................... 13  
TELEPHONE SETUP ....................................... 14  
SETTING THE DISPLAY LANGUAGE ............... 15  
SETTING THE LOCAL AREA CODE ................ 15  
SETTING THE RINGERT ONE ........................ 15  
SETTING THET ONE/PULSE ......................... 16  
SETTING THE FACTORY DEFAULT ................. 16  
CORDLESS PHONE BASICS ............................. 16  
MAKING A CALL ...................................... 16  
IN USE INDICATOR ................................... 17  
REDIAL .................................................. 17  
RECEIVING A CALL ................................... 17  
FLASH ................................................... 17  
VOLUME ................................................ 17  
MUTE .................................................... 18  
HOLD .................................................... 18  
RINGER SWITCH ...................................... 18  
PAGING THE HANDSET .............................. 18  
CALLER ID FEATURES ................................... 19  
CALLER ID WITH CALL WAITING ................. 19  
RECEIVING AND STORING CALLS ................. 19  
REVIEWING MESSAGES ............................. 20  
DELETING RECORDS ................................. 20  
DELETING THE CURRENT RECORD .......... 20  
DELETING ALL RECORDS ..................... 20  
STORING CALLER ID RECORDS IN  
MEMORY ................................... 20  
STORING A REDIAL NUMBER ..................... 20  
DIALING A CALLER ID NUMBER ................. 21  
CHANGING THE NUMBER FORMAT ............... 21  
MEMORY .................................................... 22  
STORING A NAME AND NUMBER IN  
MEMORY ................................... 22  
CHANGING A STORED NUMBER .................. 23  
DIALING A STORED NUMBER ..................... 23  
CHAIN DIALING FROM MEMORY ................. 23  
INSERTING A PAUSE IN THE DIALING  
SEQUENCE ................................. 24  
REVIEWING AND DELETING STORED  
NUMBERS .................................. 24  
ADVANCED FEATURES ................................... 24  
CHANNEL BUTTON ................................... 24  
TEMPORARYTONE .................................... 25  
REMOTE ACCESS ......................................... 25  
USING THE HANDSET ............................... 25  
ANTENNA INDICATOR .......................... 26  
SCREENING CALLS FROM THE HANDSET ....... 26  
MEMORY FULL ........................................ 26  
ACCESSING THE ANSWERING MACHINE FROM  
ANOTHER LOCATION .................... 26  
CHANGING THE SECURITY CODE ................. 27  
HEADSET AND BELT CLIP OPERATION .............. 28  
(Table of Contents continued on the  
following page.)  
CAUTION:  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
THE EXCLAMATION  
POINT WITHIN THE  
TRIANGLE IS A  
THE LIGHTNING FLASH CAUTION: TO REDUCE THE RISK OF  
AND ARROW HEAD  
ELECTRIC SHOCK, DO NOT REMOVE  
WITHIN THE TRIANGLE COVER (OR BACK). NO USER  
WARNING SIGN  
ALERTING YOU OF  
IMPORTANT  
IS A WARNING SIGN  
ALERTING YOU OF  
“DANGEROUS  
SERVICEABLE PARTS INSIDE. REFER  
SERVICING TO QUALIFIED SERVICE  
PERSONNEL.  
INSTRUCTIONS  
ACCOMPANYING THE  
PRODUCT.  
VOLTAGE” INSIDE THE  
PRODUCT.  
WARNING:TO PREVENT FIRE OR  
ELECTRICAL SHOCK HAZARD, DO  
NOT EXPOSETHIS PRODUCT TO  
RAIN OR MOISTURE.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
3
 
CONNECTING AN OPTIONAL HEADSET TO  
TROUBLESHOOTING GUIDE ............................ 32  
CORDLESS PHONE SOLUTIONS ................... 32  
CALLER ID ............................................. 33  
ANSWERING MACHINE SOLUTIONS ............. 33  
CAUSES OF POOR RECEPTION ........................ 34  
SERVICE ..................................................... 34  
INDEX ........................................................ 35  
ACCESSORY ORDER FORM ............................ 37  
LIMITED WARRANTY ..................................... 38  
THE HANDSET ............................. 28  
CONNECTING THE BELT CLIP ...................... 28  
CHANGING THE BATTERY ............................... 29  
BATTERY SAFETY PRECAUTIONS ................. 29  
GENERAL PRODUCT CARE ............................. 30  
HANDSET SOUND SIGNALS ........................... 30  
DISPLAY AND CALLER ID MESSAGES .............. 30  
ANSWERING MACHINE DISPLAY MESSAGES ..... 31  
INTRODUCTION  
Your cordless telephone/answering machine with Caller ID and Call Waiting is  
designed to give you flexibility in use and high quality performance.To get the  
most from your new cordless telephone/answering machine, we suggest that  
you take a few minutes right now to read through this instruction manual.  
This telephone is a multifunction product for use with the Call Waiting and  
Caller ID services available from your local telephone company.Your Caller  
ID Call Waiting phone allows you to:  
View the name and telephone number of a caller (CallWaiting Caller ID).  
Identify callers before you answer the phone.  
View the time and date of each incoming call.  
Record up to 40 Caller ID messages sequentially.  
Know who called while you are on the other line or when you were away.  
Screen unwanted calls, eliminate harassment from annoying calls, or to  
get prepared before answering a call.  
IMPORTANT: In order to use all of the features of this telephone, you must  
subscribe to two separate services available from your local telephone  
company: the standard Name/Number Caller ID Service to know who is  
calling when the phone rings and Caller ID with Call Waiting Service to know  
who is calling while you are on the phone.  
Because cordless phones operate on electricity, you should have at least one  
phone in your home that isn’t cordless, in case the power in your home goes out.  
CAUTION: When using telephone equipment, there are basic safety  
instructions that should always be followed. Refer to the IMPORTANT  
SAFETY INSTRUCTIONS provided with this product and save them for  
future reference.  
4
 
BEFORE YOU BEGIN  
PARTS CHECKLIST  
Make sure your package includes the items shown here.  
answerer on/off  
memo  
announce  
erase  
page  
ck  
lba  
cal  
Handset battery  
Belt clip  
T
ALK  
FORMA  
T
CID  
delet  
e
re  
l
ce  
d
ia  
n
ca  
l
hold  
r
e
v
ski  
p
y
o
p
l
a
1
3
6
DEF  
skip  
rev  
2
5
ABC  
4
GHI  
MNO  
JKL  
PLAY/  
STOP  
7
PQRS  
9WXYZ  
charge  
in use  
8TUV  
e
r
a
e
*TONE  
#
PAUSE  
O
OPER  
a
n
s
r
o
gra  
m
p
cha  
sh  
fla  
n
mute  
mem  
Handset  
Mounting  
bracket  
Long telephone  
line cord  
AC power  
supply  
Base  
MODULAR JACK REQUIREMENTS  
You need an RJ11 type modular phone jack, which is the most  
common type of phone jack and might look like the one pictured  
here. If you don’t have a modular jack, call your local phone  
company to find out how to get one installed.  
DIGITAL SECURITY SYSTEM  
Your cordless phone uses a digital security system to protect against false  
ringing, unauthorized access, and charges to your phone line.  
When you place the handset in the base, the unit verifies its security code.  
After a power outage or battery replacement, you should place the  
handset in the base for about 20 seconds to reset the code.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may  
cause interference to nearby TVs microwave ovens, and VCRs. To minimize or prevent  
such interference, the base of the cordless telephone should not be placed near or on  
top of a TV, microwave ovens, or VCR. If such interference continues, move the  
cordless telephone farther away from these appliances.  
Certain other communications devices may also use the 2.4 GHz frequency for  
communication, and, if properly set, these devices may interfere with each other and/  
or your new telephone. If you are concerned with interference, please refer to the  
owner’s manual for these devices on how to properly set channels to avoid  
interference. Typical devices that may use the 2.4 GHz frequency for communication  
include wireless audio/video senders, wireless computer networks, multi-handset  
cordless telephone systems, and some long-range cordless telephone systems.  
5
 
DESKTOP INSTALLATION  
3
2
1
4
1. Remove the battery compartment door on the handset, insert the battery  
pack, plug the cord into the jack (inside the compartment), and replace  
the compartment door.  
2. Set the RINGER switch (on the handset) to ON, and place the handset in  
the cradle on the base.  
3. Plug the power supply cord into the power jack on the back of the base  
and into an electrical outlet.The "charge/in use" indicator comes on,  
verifying the battery is charging.  
Allow the phone to charge for 12 hours prior to first use. If you don't  
properly charge the phone, battery performance will be compromised.  
4. Plug the telephone line cord into theTEL LINE jack on the back of the  
base and into a modular phone jack.  
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that  
came with this unit. Using other power supplies may damage the unit.  
6
 
WALL MOUNT INSTALLATION  
k
callbac  
TALK  
FORMAT  
cancel  
CID  
d
e
le  
te  
7
r
e
d
i
a
3
l
hold  
/st  
o
p
l
a
y
p
3
6
DEF  
1
2
5
DEF  
4
GHI  
MNO  
ABC  
1
7
PQRS  
9WXYZ  
2
8TUV  
r
s
e
e
*TONE  
#
PAUSE  
5
O
OPER  
a
s
g a  
r
m
o
r
p
chan  
sh  
fla  
mute  
mem  
6
1. Remove the battery compartment door on the handset, insert the battery  
pack, plug the cord into the jack (inside the compartment), and replace  
the compartment door.  
2. Set the RINGER switch (on the handset) to ON and place the handset in  
the cradle on the base.  
3. Plug the power supply into the power jack on the back of the base and  
the other end into an electrical outlet.The "charge/in use" indicator  
comes on, verifying the battery is charging.  
Allow the phone to charge for 12 hours prior to first use. If you don't  
properly charge the phone, battery performance will be compromised.  
NOTE: If desired, gather the extra power adapter line cord together, fasten  
with a wire tie, and store inside the wall mounting bracket.  
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that  
came with this unit. Using other power supplies may damage the unit.  
(Installation continued on the following page.)  
7
 
4. Remove the handset from the cradle and set aside.Turn the base over  
and align the four slots on the bottom of the base with the four hook-  
tabs on the mounting bracket.  
5. Insert the hook-tabs into the slots and push upwards until the mounting  
bracket snaps securely into place.  
6. Plug the telephone line cord into theTEL LINE jack on the back of the  
base and into a modular jack.  
NOTE: If desired, gather the extra telephone line cord together, fasten with a  
wire tie, and store inside the wall mounting bracket.  
7. Slip the mounting holes on the bracket over the wall plate posts and  
firmly slide the unit down into place (wall plate not included).  
8. Place the handset in the cradle.  
CAUTION: Use only the ATLINKS USA, Inc. 5-2521 power supply that  
came with this unit. Using other power supplies may damage the unit.  
8
 
ANSWERING MACHINE SETUP  
This section shows you how to set up your answering machine to receive  
incoming calls. Before you begin the setup, you must turn on the  
answering machine.  
Press the answer on/off button to turn the answering machine on and off.  
The MESSAGES indicator lights when the answering machine is on.The  
indicator blinks when you have messages.  
NOTE: The answering machine displays “- -” when it is off.  
answer on/off button  
answerer on/off  
memo  
up/down volume  
control  
announce  
memo button  
erase  
page  
day/check button  
announce button  
hour button  
min button  
page button  
erase button  
skip  
rev  
PLAY/  
STOP  
charge  
in use  
skip button  
display/messages  
indicator  
charge/in use  
indicator  
rev button  
PLAY/STOP button  
9
 
SETTING THE VOICE TIME/DAY STAMP  
1. Make sure the answering machine is ON.  
2. Press and hold the day/check button to set the day of the week.  
3. Press the hour button to set the hour (a.m. or p.m.).  
4. Press the min button to set the minute. When you press and hold the  
min button, the time advances in 5-minute intervals.  
5. Press and release the day/check button to review the day and time  
settings.  
SETTING THE SPEAKER VOLUME  
Use the volume up/down buttons to adjust speaker volume to a  
comfortable level.  
VOICE INSTRUCTIONS  
If you need additional assistance, press the rev (review) button when you  
plug in the answering machine and follow the voice instructions.  
RECORDING THE OUTGOING ANNOUNCEMENT  
For best results when recording, you should be about 9 inches from the  
microphone, and eliminate as much background noise as possible.  
1. Make sure the answering machine is ON.  
2. Press and hold the announce button.You need to hold the button until  
you finish the announcement.  
3. Begin talking after you hear the beep.  
4. Release the button when you finish your announcement.  
If you choose not to record an outgoing announcement, a default  
announcement will play.To return to the default announcement after you  
have recorded your own outgoing announcement, press the announce  
button and release it when you hear the beep.  
10  
 
Sample Outgoing Announcement  
Hi, this is (use your name here), I can't answer the phone right now, so please leave your  
name, number and a brief message after the tone, and I'll get back to you. Thanks.  
REVIEWING ANNOUNCEMENT  
Press and release announce button to review your outgoing announcement.  
SETTING THE RING SELECT  
Set the RING SELECT switch on the back of the unit to choose the number  
of times you want the phone to ring before the machine answers the call.  
You can choose 3 rings or 5 rings.  
Ring select switch  
11  
 
ANSWERING MACHINE OPERATION  
This section discusses the buttons and features on the answering machine.  
MESSAGES INDICATOR  
The MESSAGES indicator shows you how many new messages you have.  
The answer on/off button must be on in order for the MESSAGES indicator  
to work.  
SCREENING CALLS FROM THE BASE  
You may screen incoming calls by waiting for the caller to begin leaving a  
message (to hear who it is), then pick up the handset, and pressTALK/  
callback to speak to the caller.The answering machine automatically stops  
recording when you activate the handset or pick up an extension phone.  
TIP: Make sure the volume on the base is set loud enough to hear your  
incoming calls.  
MESSAGE PLAYBACK  
The messages indicator lets you know when you have messages.To play  
messages, press play/stop.  
While a message is playing, you can do the following:  
Press play/stop to stop the message playback.  
Press and release rev (review) to restart the current message; continue  
to press and release rev (review) to go to previous messages.  
Press and release skip to go to the next message.  
Press play/stop to stop message playback.  
MEMORY FULL  
When the memory is full, the system answers after 10 rings.You should  
erase some messages so the answering machine can record new messages.  
12  
 
ERASING MESSAGES  
You may erase messages three ways: one message at a time using the  
erase button on the base; all messages using the erase button on the base;  
or one message at a time using the erase button (0) on the handset or a  
phone in another location.  
To erase a message, press play/stop on the base and press and release  
erase button on the base to erase the message that is playing.  
To erase all messages, press and hold the erase button on the base  
until the unit beeps after messages have stopped playing.  
To erase a message from the handset:  
1. Press chan/ans button on the handset.  
2. Press play/stop on the handset (the 2 button).  
3.Press erase on the handset (the 0 button) to erase the message  
that is playing.  
NOTE: Erased messages cannot be restored. Also, be careful not to press the  
erase button as the next unheard message is playing because that message will  
also be erased.  
LEAVING A MEMO  
Use the memo feature to leave a message.  
1. Press and hold the memo button.You need to hold the button until you  
finish the message.  
2. Begin talking after you hear the beep.  
3. Release the memo button when you finish.  
13  
 
TELEPHONE SETUP  
VOL  
buttons  
CID button  
FORMAT  
button  
TALK/callback  
button  
k
callbac  
hold button  
TALK  
FORMAT  
CID  
d
redial/delete  
button  
e
le  
te  
cancel button  
skip button  
r
edial  
cel  
can  
hold  
s
k
i
e
v
p
r
/s  
t
o
y
a
p
l
p
rev button  
3
6
DEF  
1
2
5
ABC  
4
GHI  
MNO  
erase button  
JKL  
play/stop button  
TONE button  
7
PQRS  
9WXYZ  
8TUV  
r
as  
e
e
*TONE  
#
PAUSE  
PAUSE button  
O
OPER  
n
s
g
r
a
m
o
a
r
p
c
han  
h
s
fla  
mute  
mem  
flash/program  
button  
chan/ans button  
mem button  
mute button  
14  
 
SETTING THE DISPLAY LANGUAGE  
1. Press the flash/program button until 1ENGLISH 2FRA 3ESP shows in  
the display.  
2. Use the CID (up or down arrow) button or the handset number pad to  
enter your selection.  
3. Press flash/program to confirm.  
SETTING THE LOCAL AREA CODE  
1. Press the flash/program button until SET AREA CODE shows in the display.  
2. Use the number pad to enter the area code.  
3. Press flash/program to confirm and exit setup.  
NOTE: If you find it necessary to dial all local calls with the area codes  
included, press and release flash/program, until SET AREA CODE is displayed.  
Then enter "000." Press flash/program again to confirm.  
SETTING THE RINGER TONE  
1. Press the flash/program button until SET RINGERTONE shows in the display.  
2. Use the CID review (up or down arrow) button or the handset number pad  
to enter your selection.  
3. Press flash/program to confirm.  
15  
 
SETTING THE TONE/PULSE  
1. Press the flash/program button until SETTONE/PULSE shows in the display.  
2. Use the CID review (up or down arrow) button or the handset number  
pad to enter your selection.  
3. Press flash/program to confirm.  
SETTING THE FACTORY DEFAULT  
1. Press the flash/program button until DEFAULT SETTING shows in  
the display.  
2. Use the CID review (up or down arrow) button or the handset number  
pad to enter your selection.  
3. Press flash/program to confirm.  
NOTE : The default settings are English, local area code - - -, ringer tone 1,  
and Tone.  
CORDLESS PHONE BASICS  
MAKING A CALL  
To make a call you must:  
Press theTALK/callback button before you dial or dial the numbers and  
then press theTALK/callback button to perform preview dialing.  
PressTALK/callback button or place the handset in the cradle on the  
base to hang up.  
Otherwise, this unit works just like any other phone.  
IMPORTANT: Because cordless phones operate on electricity, you should  
have at least one phone in your home that isn’t cordless, in case the power in  
your home goes out.  
16  
 
IN USE INDICATOR  
The phone is ON when the indicator on the handset antenna is lit and the  
charge/ in use indicator on the base is lit.The antenna indicator and the in  
use indicator on the base flashes when you receive a call.  
REDIAL  
Press the redial/delete button to redial the last number you called (up to  
32 digits).  
If you get a busy signal, and want to keep dialing the number, press redial/  
delete to dial the number directly.  
RECEIVING A CALL  
To answer a call you must press theTALK/callback button on the handset  
before speaking.  
FLASH  
Use the flash/program button to activate custom calling services such as call  
waiting or call transfer, which are available through your local phone company.  
TIP: Don't use the TALK/callback button to activate custom calling services  
such as call waiting, or you’ll hang up the phone.  
VOLUME  
When the phone is ON, press the vol up or down arrows on the side of  
the handset to adjust the volume of the handset's earpiece.There are  
four settings.  
CANCEL  
Press the cancel button to cancel any command you initiated. Press the  
cancel button to hang up after finishing a call.  
17  
 
MUTE  
Use the mute button during a phone conversation to speak privately with  
another person in the room with you.  
1. Press mute to activate mute feature.The display shows MUTE and the  
handset antenna indicator blinks.The person on the telephone will not  
hear your private conversation  
2. Press mute again to turn it off.  
HOLD  
Use the hold button during a phone conversation to mute the receiver.  
1. Press the hold button.The display shows HOLD and the handset antenna  
indicator blinks.  
To release Hold:  
1. Press the hold button again.  
2. Pick up a extension phone.  
RINGER SWITCH  
The RINGER switch must be ON for the handset to ring during incoming calls.  
PAGING THE HANDSET  
Press the page button on the base to locate a misplaced handset.The  
display shows PAGING and the handset beeps for about 2 minutes or until  
you pressTALK/callback on the handset.  
NOTE: You can still page the handset with the ringer off.  
18  
 
CALLER ID FEATURES  
This unit receives and displays information transmitted by your local  
phone company.This information can include the phone number, date, and  
time; or the name, phone number, date, and time.The unit can store up to  
40 calls for later review.  
CALLER ID WITH CALL WAITING  
Provided you subscribe to Caller ID with Call Waiting service from your  
phone company, you may see who is calling when you hear the call  
waiting beep.The caller identification information appears in the display  
after you hear the tone.  
Press the flash/program button to put the current person on hold so that  
you can answer the incoming call.  
RECEIVING AND STORING CALLS  
When you receive a call, the information is transmitted by the phone  
company to your Caller ID telephone between the first and second ring.  
VERY IMPORTANT: The Caller ID feature of this product requires a  
subscription to Caller ID service from your telephone company.  
When the memory is full, a new call automatically replaces the oldest call  
in memory. NEW appears in the display for calls received that have not  
been reviewed.  
Number of calls  
Time  
Date  
Caller ID phone number  
Caller ID  
NOTE: Check with your local phone company regarding name service  
availability.  
19  
 
REVIEWING MESSAGES  
As calls are received and stored, the display is updated to let you know  
how many calls have been received.  
Press the CID arrow down button to scroll through the call records from  
the most recent to the oldest.  
Press the CID arrow up button to scroll through the call records from the  
oldest to the newest.  
DELETING RECORDS  
Press the redial/delete button to erase the record currently shown in  
the display.  
DELETING THE CURRENT RECORD  
1. When reviewing the current record, press the redial/delete button.The  
display shows DELETE CALL ID?  
2. Press redial/delete button again to confirm.The display shows DELETED.  
DELETING ALL RECORDS  
1. Press the CID (up or down arrow) button until a CID record is displayed.  
2. Press and hold redial/delete.The display shows DELETE ALL?  
3. Press redial/delete again to erase all records.  
STORING CALLER ID RECORDS IN MEMORY  
1. Press the CID (up or down arrow) button until the desired Caller ID  
record is displayed.  
2. Press the mem button.  
3. Press a number key (0-9) to store the dialed number in that memory  
location.  
4. Press the mem button again to confirm.You will hear a confirmation tone.  
STORING A REDIAL NUMBER  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the mem button.  
3. Press any number key (0-9) to store the phone number in that  
memory location.  
20  
 
4. Press mem and ENTER NAME shows on the display.  
5. Use the handset number pad to enter the name, then press mem and  
ENTERTEL NUMBR shows on the display.  
6. Press redial/delete to display the redial number and name.  
7. Press mem again to confirm.  
Note: If the redial number has more than 24 digits, the redial number cannot  
be stored in memory.  
To replace an old redial number stored in a memory location with  
a new redial number:  
1. Repeat steps 1 through 5, then press redial/delete to display the new  
redial number and name.  
2. Press mem again and the new redial number replaces the old redial  
number in that memory location.  
DIALING A CALLER ID NUMBER  
1. Make sure the phone is OFF (not inTALK mode).  
2. Use the CID (up or down arrow) button to display the desired Caller  
ID record.  
3. Press theTALK/callback button to dial the number.  
CHANGING THE NUMBER FORMAT  
The FORMAT button lets you change the format of the displayed number.  
The available formats are as follows.  
7-digit  
7-digit telephone number.  
10-digit  
11-digit  
3-digit area code + 7-digit telephone number.  
long distance code “1” + 3-digit area code + 7-digit  
telephone number.  
1. Use the CID (arrow) button to scroll to the number you want to call back.  
2. If the number will not dial as shown, press the FORMAT button. Repeat  
if necessary, until the correct number of digits are shown.  
3. Press TALK/callback.  
NOTE: If you find it necessary to dial all local calls with the area codes  
included, press and release flash/program, until SET AREA CODE is displayed.  
Then enter "000." Press flash/program again to confirm.  
21  
 
MEMORY  
Store up to ten 24-digit numbers in memory for quick dialing.This memory  
feature is in addition to the 40 Caller ID records that can be stored in memory.  
STORING A NAME AND NUMBER IN MEMORY  
1. Press the mem button.  
2. Press the desired memory location button (0 through 9 keys). If the  
memory location is occupied, the memory location and stored name  
and number appear on the screen. If the memory location is empty,  
EMPTY appears in the display.  
3. Press the mem button again.The display shows ENTER NAME.  
4. Use the handset number keypad to enter a name (up to 15 characters).  
More than one letter is stored in each of the number keys. For example,  
to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key  
3 times for the letter I. Press the 5 key 3 times for the letter L, then press  
the 5 key 3 times for the second letter L, and press the 1 key to insert a  
space between the first and last name. Press the 7 key 4 times for the  
letter S; press the 6 key once for the letter M; press the 4 key 3 times for  
the letter I; press the 8 key for the letterT; press the 4 key twice for the  
letter H.  
5. Press the mem button again to save your selection.The display shows  
ENTERTEL NUMBR.  
6. Use the handset number keypad to enter the area code followed by the  
telephone number (up to 24 digits, including pauses) and press the mem  
button again to save your selection.The unit beeps to confirm.  
7. To enter another name and number in a different memory location,  
return to step 1 and repeat the process.  
22  
 
CHANGING A STORED NUMBER  
Use the same procedure to change a stored number as you do to store a  
number—you’re just replacing the phone number with a different one.  
DIALING A STORED NUMBER  
1. Make sure the phone is ON by pressing theTALK/callback button.  
2. Press the mem button.  
3. Press the number (0-9) for the desired memory location.The number  
dials automatically.  
OR  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the mem button.  
3. Use the CID (up and down arrow) button to scroll through the numbers  
stored in memory until the desired number is shown.  
4. PressTALK/callback.The number dials automatically.  
IMPORTANT: If you make test calls to emergency numbers stored in memory,  
remain on the line and briefly explain the reason for the call to the dispatcher.  
Also, it’s a good idea to make these calls in off-peak hours, such as early  
morning or late evening.  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls which require a sequence of numbers such as  
using a calling card for a frequently called long distance number.You dial  
each part of the sequence from memory.The following example shows how  
you can use chain dialing to make a call through a long distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
7
8
9
23  
 
1. Make sure the phone is ON by pressing theTALK/callback button.  
2. Press the mem button and then press 7.  
3. When you hear the access tone, press mem again and then press 8.  
4. At the next access tone, press mem and then 9.  
TIP: Wait for the access tones before pressing the mem button, or your call  
might not go through.  
INSERTING A PAUSE IN THE DIALING SEQUENCE  
Press the # PAUSE button to insert a delay in the dialing sequence of a  
stored telephone number. A pause is needed to wait for a dial tone (for  
example after you dial 9 for an outside line, or to wait for a computer  
access tone). Each pause counts as 1 digit in the dialing sequence.  
REVIEWING AND DELETING STORED NUMBERS  
1. Press the mem button.  
2. Use the CID (up and down arrow) button to scroll to the desired  
memory location or press 0-9.  
3. While the entry is displayed, press the redial/delete button to delete the  
entry.The display shows DELETE?.  
4. Press redial/delete again to confirm.The display shows DELETED.  
ADVANCED FEATURES  
CHANNEL BUTTON  
While talking, you might need to manually change the channel in order to  
reduce static caused by baby monitors, garage door openers, microwave  
ovens, or other cordless phones. Press and release the chan/ans button to  
move to the next clear channel.  
24  
 
TEMPORARY TONE  
This feature enables pulse (rotary) service phone users to access touch-  
tone services offered by banks, credit card companies, etc. Press the  
TONE* button to temporarily make the phone touch-tone compatible.To  
get information about your bank account, for example, you would:  
1. Call the banks information line.  
2. Press theTONE key, denoted with (*) on the keypad, when your call is  
answered.  
3. Follow the voice menu instructions to get the information. When you  
hang up, the phone goes back to pulse (rotary) service.  
REMOTE ACCESS  
This section explains two types of remote access: using the handset to  
access the answering machine and accessing the answering machine from  
another phone.  
The handset contains integrated buttons that enable you access the  
answering machine with the handset.  
You can also access your answering machine from any phone that is tone-  
dial compatible by entering a 3-digit security code after you hear the  
outgoing announcement. A voice menu system guides you through all of  
the procedures.  
USING THE HANDSET  
Press the chan/ans button to access the answering machine from the  
cordless handset.  
After you access the answerer, use the marked handset keys just as if you  
were pressing the corresponding buttons on the base (see "Answering  
Machine Operation.").The functions are listed on the handset above each  
number. For example, to play messages:  
25  
 
1. Press the chan/ans button.The display shows ANSWERER REMOTE  
ACCESS.  
2. Press 2 (play/stop).  
3. When you are finished listening to your messages, press chan/ans  
(channel/answer) again.  
ANTENNA INDICATOR  
The answering machine is active when the antenna indicator on the  
handset is on.  
SCREENING CALLS FROM THE HANDSET  
Use the handset to screen calls even when you can't hear the  
answering machine.  
When the answerer picks up:  
1. Press the chan/ans button to access the answering machine.  
2. Listen as the caller leaves a message.  
3. Press theTALK/call back button to speak to the person or press chan/ans  
to stop screening the call.  
MEMORY FULL  
When memory is full, the system answers after 10 rings, beeps and waits  
for you to enter the 3-digit security code. If you don't enter the security  
code within 10 seconds after the unit beeps, the phone hangs up.  
You should erase some messages so the answering machine can record  
new messages.  
NOTE: The unit also answers after the 10th ring if it is turned off. To access  
the answerer, enter your 3-digit security code after you hear the beep.  
ACCESSING THE ANSWERING MACHINE FROM ANOTHER LOCATION  
You can access your answering machine from a touch-tone phone by entering  
your 3-digit security code after you hear the outgoing announcement.  
26  
 
1. Dial the phone number for the answering machine.  
2. Enter the security code after you hear the tone.  
3. Follow the voice menu to use the answering machines remote functions.  
The remote feature enables you to perform the following functions:  
To  
Press this Button  
Review message  
1
Play back messages  
Stop message playback  
Erase message  
2
2
0 (during message playback)  
Skip message  
3
4
6
7
Turn off/on answerer  
Turn on/turn off call screening  
Review voice menu options  
TIP: You can bypass the outgoing announcement by pressing any numbered  
key on the keypad while the announcement is playing. Then, you can enter  
your security code to access the answering machine.  
CHANGING THE SECURITY CODE  
The default security code for accessing the answering machine from  
another location is 1 2 3.You must use the handset to change the security  
code. With the phone off (not inTALK mode), follow these steps:  
1. Press chan/ans (the antenna indicator comes on).  
2. Press *TONE.  
3. Enter the 3 numbers to be used as the new security code.  
4. Press *TONE again.  
27  
 
HEADSET AND BELT CLIP OPERATION  
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET  
For hands free conversation, connect the headset to the HEADSET jack as  
shown.The handset receiver and microphone are disabled when the  
headset is connected.  
Adjust the headset to rest comfortably on top of your head and over your  
ear. Move the microphone to approximately 2 to 3 inches from your mouth.  
Press theTALK/callback button to answer or place a call before using  
the headset.  
CONNECTING THE BELT CLIP  
There are two slots, one on each side of the handset.  
Attach the belt clip by inserting the sides of the belt clip into the slots on  
the handset.  
Headset  
jack  
Slot for  
belt clip  
Slot for  
belt clip  
Headset  
plug  
28  
 
CHANGING THE BATTERY  
Make sure the telephone is OFF before you replace battery.  
1. Remove the battery compartment door.  
2. Disconnect the cord attached to the battery pack  
and remove the battery pack from the handset.  
3. Insert the new battery pack and connect the cord  
into the jack inside the handset.  
4. Put the battery compartment door back on.  
5. Place handset in the base to charge. Allow the  
handset battery to properly charge (for 12 hours)  
prior to first use or when you install a new  
battery pack. If you do not properly charge the  
phone, battery performance will be  
compromised.  
BATTERY SAFETY PRECAUTIONS  
Do not burn, disassemble, mutilate, or puncture. Like other batteries of  
this type, toxic materials could be released which can cause injury.  
To reduce the risk of fire or personal injury, use only the battery listed in  
the Users Guide.  
Keep batteries out of the reach of children.  
Remove batteries if storing over 30 days.  
29  
 
GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow these guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the unit and other rough treatment.  
Clean with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and base with a  
soft cloth.  
HANDSET SOUND SIGNALS  
Signal  
Meaning  
A long warbling tone (with ringer on)  
Three short beeps (several times)  
Single beep every 7 seconds  
Signals an incoming call  
Page signal  
Low battery warning  
DISPLAY AND CALLER ID MESSAGES  
The following indicators show the status of a message or of the unit.  
ERROR  
Caller information has been interrupted during transmission  
or the phone is excessively noisy.  
ENTER NAME  
ENTER NUMBER  
Prompt telling you to enter the name for one of the 10  
memory locations.  
Prompt telling you to enter the telephone number for one of  
the 10 memory locations.  
DELETE ALL?  
Prompt asking if you want to erase all Caller ID records.  
Prompt asking if you want to erase a Caller ID record.  
DELETE CALL ID?  
30  
 
DELETED  
Prompt confirming the Caller ID record is erased.  
END OF LIST  
Indicates that there is no additional information in Caller ID  
memory.  
NEW  
Indicates call or calls have not been reviewed.  
UNKNOWN NAME/  
CALLER/NUMBER  
The incoming call is from an area not serviced by Caller ID  
or the information was not sent.  
PAGING  
Someone has pressed the PAGE button on the base.  
BLOCKED CALL  
The person is calling from a number that has been blocked  
from transmission.  
BLOCKED NAME  
REPT  
The person’s name is blocked from transmission.  
Repeat call message. Indicates that a new call from the  
same number was received more than once.  
NO DATA  
No Caller ID information was received.  
Indicates a memory location is vacant.  
Indicates no calls have been received.  
Indicates a call is waiting on the line.  
EMPTY  
NO CALLS  
CALL WAITING  
ANSWERER REMOTE ACCESS Indicates the answering machine is being accessed  
remotely.  
ANSWERING MACHINE DISPLAY MESSAGES  
The following indicators show the status of the answering machine.  
0-59  
Total number of messages.  
CL (blinking)  
The voice time/day stamp needs set.  
- -  
Answering machine off.  
Currently answering a call.  
Memory is full.  
An (blinking)  
F (blinking)  
Six bars (blinking)  
Recording a memo or announcement.  
LA (Line Access)  
External line remote answering machine.  
31  
 
TROUBLESHOOTING GUIDE  
CORDLESS PHONE SOLUTIONS  
Problem  
Solution  
No dial tone  
Check installation:  
Is the base power cord connected to a working outlet?  
Is the telephone line cord connected to the base unit and the  
wall jack?  
Connect another phone to the same jack; the problem might be  
your wiring or local service.  
Is the handset out of range of the base?  
Make sure the battery is properly charged (12 hours).  
Is the battery pack installed correctly?  
Did the handset beep when you pressed theTALK button? Did  
the charge/in use indicator come on?The battery may need to be  
charged.  
Place the handset in the base for at least 20 seconds.  
Dial tone is OK,  
but can’t dial out  
Make sure theTONE/PULSE setting is correct.  
Handset does not ring  
Make sure the RINGER switch on the handset is turned to ON.  
Move closer to the base.The handset may be out of range.  
You may have too many extension phones on your line.Try  
unplugging some phones.  
Check for dial tone.  
You experience  
static noise, or fading  
in and out  
Change channels.  
Move closer to base (handset might be out of range).  
Does the base need to be relocated? Make sure base is not  
plugged into an outlet with another household appliance.  
Charge battery.  
Unit beeps  
Place handset in base for 20 seconds; if it still beeps, charge  
battery for 12 hours.  
Clean charging contacts on handset and base with a soft cloth,  
or an eraser.  
See solutions for “No dial tone.”  
Replace battery.  
Memory Dialing  
doesn't work  
Did you program the memory location keys correctly?  
Did you follow proper dialing sequence?  
32  
 
CALLER ID SOLUTIONS  
Problem  
Solution  
No Display  
Is battery fully charged?Try replacing the battery.  
Make sure that the unit is connected to a non-switched electrical  
outlet. Disconnect the unit from the plug and plug it in again.  
Did you order Caller ID service from your local telephone  
company?The display won't work unless you order Caller ID  
service from your phone company.  
Caller ID Error Message  
The unit displays this message if it detects anything other than  
valid Caller ID information during the silent period after the first  
ring.This message indicates either the presence of noises on the  
line, or that an invalid message has been sent from the  
telephone company.  
ANSWERING MACHINE SOLUTIONS  
Problem  
Solution  
Can’t hear messages,  
Adjust speaker volume.  
beep, etc.  
Time/Day setting  
Set the time clock.  
stuck at 12 a.m Mon.  
Answers on 10th ring  
Make sure answering machine is turned on.  
Memory may be full.  
Incoming messages  
are incomplete  
Was an extension phone picked up?  
Memory is full.  
Accidentally pressed PLAY/STOP button during playback and  
stopped message.  
Won’t respond to  
remote commands  
Must use tone-dial phone.  
Must enter correct security code.  
Did unit hang up? If you take no action for a period of time, it  
automatically hangs up.  
33  
 
CAUSES OF POOR RECEPTION  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction that can shield radio signals.  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You’re out of range of the base.  
Microwave oven is using the same frequency.  
SERVICE  
FCC requires this product be serviced only by the manufacturer or its  
authorized service agents. In accordance with FCC requirements, changes  
or modifications not expressly approved by ATLINKS USA, Inc. could void  
the users authority to operate this product. For instructions on how to  
obtain service, refer to the warranty included in this guide or call customer  
service at 1-800-448-0329.  
Or refer inquiries to:  
ATLINKS USA, Inc.  
Manager, Consumer Relations  
P O Box 1976  
Indianapolis, IN 46206  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift.This information will  
be valuable if service should be required during the warranty period.  
Purchase date ________________________________________________  
Name of store ________________________________________________  
34  
 
INDEX  
A
E
Accessing the Answering Machine from  
Another Location 26  
Erasing Messages 13  
Accessory Order Form 37  
F
Advanced Features 24  
FCC Registration Information 2  
Flash 17  
Answering Machine Display Messages 31  
Antenna Indicator 26  
Answering Machine Operation 12  
Answering Machine Setup 9  
Answering Machine Solutions 33  
G
General Product Care 30  
B
H
BeforeYou Begin 5  
Handset Sound Signals 30  
Headset and Belt Clip Operation 28  
Hearing Aid Compatibility 2  
Hold 18  
C
Caller ID 33  
Caller ID Features 19  
Caller ID with Call Waiting 19  
Cancel 17  
I
In Use Indicator 17  
Inserting a Pause in the Dialing  
Sequence 24  
Interference Information 2  
Introduction 4  
Causes of Poor Reception 34  
Chain Dialing from Memory 23  
Changing a Stored Number 23  
Changing the Battery 29  
Changing the Number Format 21  
Changing the Security Code 27  
Channel Button 24  
Connecting an Optional Headset to the  
Handset 28  
Connecting the Belt Clip 28  
Cordless Phone Basics 16  
Cordless Phone Solutions 32  
L
Leaving a Memo 13  
Limited Warranty 38  
M
Making a Call 16  
Memory 22  
D
Memory Full 12, 26  
Message Playback 12  
Messages Indicator 12  
Modular Jack Requirements 5  
Deleting All Records 20  
Deleting Records 20  
Deleting the Current Record 20  
Desktop Installation 6  
Dialing a Caller ID Number 21  
Dialing a Stored Number 23  
Digital Security System 5  
Display and Caller ID Messages 30  
35  
 
Setting the Speaker Volume 10  
Setting theTone/Pulse 16  
P
Setting the VoiceTime/Day Stamp 10  
Storing a Name and Number in  
Memory 23  
Paging the Handset 18  
Parts Checklist 5  
Storing a Redial Number 20  
Storing Caller ID Records in Memory 20  
R
Receiving a Call 17  
T
Receiving and Storing Calls 19  
Recording the Outgoing  
Announcement 10  
Telephone Setup 14  
TemporaryTone 25  
Troubleshooting Guide 32  
Remote Access 25  
Reviewing and Deleting Stored  
Numbers 24  
Reviewing Announcement 11  
Reviewing Messages 20  
Ringer Switch 18  
U
Using the Handset 25  
V
S
Voice Instructions 10  
Volume 17  
Screening Calls from the Base 12  
Screening Calls from the Handset 26  
Service 34  
Setting the Display Language 15  
Setting the Factory Default 16  
Setting the Local Area Code 15  
Setting the Ring Select 11  
Setting the RingerTone 15  
W
Wall Mount Installation 7  
36  
 
37  
 
LIMITED WARRANTY  
What your warranty covers:  
Defects in materials or workmanship.  
For how long after your purchase:  
One year, from date of purchase.  
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm,  
whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit.The exchange unit is under warranty for the remainder of  
the original products warranty period.  
How you get service:  
Properly pack your unit. Include any cables, etc., which were originally provided with the product.  
”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the  
warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required.  
Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:  
ATLINKS USA, Inc.  
c/o Thomson multimedia Inc.  
11721 B Alameda Ave.  
Socorro,Texas 79927  
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
Insure your shipment for loss or damage. Atlinks accepts no liability in case of damage or loss.  
A new or refurbished unit will be shipped to you freight prepaid.  
What your warranty does not cover:  
Customer instruction. (Your Owners Manual provides information regarding operating instructions and user controls.  
Any additional information, should be obtained from your dealer.)  
Installation and setup service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of nature, such as but not limited to lightning damage.  
Product Registration:  
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you  
should it ever be necessary.The return of the card is not required for warranty coverage.  
Limitation of Warranty:  
THE WARRANTY STATED ABOVE ISTHE ONLY WARRANTY APPLICABLETOTHIS PRODUCT. ALL OTHER WARRANTIES,  
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS  
USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASETHE SCOPE OF  
THIS WARRANTY.  
REPAIR OR REPLACEMENT AS PROVIDED UNDERTHIS WARRANTY ISTHE EXCLUSIVE REMEDY OFTHE CONSUMER.  
ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROMTHE  
USE OFTHIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ONTHIS  
PRODUCT.THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BYTHE LAWS OFTHE  
STATE OF INDIANA. EXCEPTTOTHE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ONTHIS PRODUCT IS LIMITEDTOTHE APPLICABLE  
WARRANTY PERIOD SET FORTH ABOVE.  
How state law relates to this warranty:  
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how  
long an implied warranty lasts so the above limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
ATLINKS USA, Inc.  
10330 North Meridian Street  
Indianapolis, IN 46290  
© 2001 ATLINKS USA, Inc.  
Trademark(s) ® Registered  
Marca(s) Registrada(s)  
Model 27993  
15713070 (Rev. 1 E/S)  
01-30  
Printed in China  
 

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