Quantum Network Card Travan 40 GB User Guide

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Contents  
Quantum Travan 40 GB Internal Storage System  
iii  
 
Chapter 1  
1Introduction  
About This Manual  
1
This manual describes how to install and operate your new Quantum  
Travan 40GB tape drive. The manual also contains information on  
troubleshooting and technical support for your new drive.  
Note: Wherever a page number is referenced in this online manual,  
you can click on the page number to jump to that page. You  
can return to the original page by clicking the back button in  
your viewer software.  
Quantum Travan 40 GB Internal Storage System  
1
 
   
Introduction  
About Your Travan Tape Drive  
About Your Travan Tape Drive  
1
The Travan 40GB can store up to 40 Gbytes on a single Travan 40  
cartridge, and features a data transfer rate of up to 240 Mbytes per  
minute.  
Note: These values are based on 2:1 data compression.  
Uncompressed values are one half as high. Capacities, backup  
speeds and transfer rates will vary with file type and system  
configuration.  
This drive also includes Quantum FastSense™ technology for optimizing  
drive and host data transfer rates.  
The Travan 40GB can read and write Travan 40 cartridges. It can read but  
not write Travan 20 or NS20 (TR-5) cartridges.  
Note: This drive cannot use TR-1, TR-2, TR-3, TR-4, or QIC-80  
cartridges.  
2
Quantum Travan 40 GB Internal Storage System  
 
 
Chapter 2  
2Installing the Drive  
What You Will Need  
2
You will need a standard flat-bladed screwdriver and a PHILLIPS®  
screwdriver to install the tape drive in your computer.  
This tape drive must be attached to a secondary IDE port. If your computer  
has two IDE ports, and the secondary port is not being used, you may  
need to obtain a 40-pin IDE interface cable for your tape drive.  
If your computer has only a single IDE port, you will need to obtain a  
new ATAPI host adapter that provides a secondary IDE port for the tape  
drive. You will also need a second 40-pin IDE interface cable for your  
tape drive.  
Important Precautions  
2
To protect your computer and drive from electrostatic damage, follow  
these guidelines:  
Before you open your computer or remove the drive from its antistatic  
bag, ground yourself by touching the metal chassis of your computer or  
Quantum Travan 40 GB Internal Storage System  
3
 
     
Installing the Drive  
Installation Procedure  
some other grounded object. For optimal protection, use an electrostatic  
grounding strap.  
Note: To be properly grounded, your computer must be plugged into  
a grounded electrical outlet.  
Do not touch any printed circuit boards or electronic chips on your drive  
or in your computer.  
Installation Procedure  
2
Follow the steps below to install the Travan 40GB drive in your  
computer.  
We recommend that you install your backup software before you install  
your tape drive. For more information, see the instructions that came  
with the backup software.  
1 Decide where to attach the tape drive  
Before you install your tape drive, you should determine how many  
IDE ports your computer has. You may find this information in the  
manual for your computer. You can also look inside your computer  
and compare your system with figure 1, figure 2, and figure 3.  
If your computer has two IDE ports:  
Most modern computers have two IDE ports. Each port can support  
up to two devices (on a single IDE cable). A hard disk is usually  
attached to the primary IDE port, see figure 1. However, the Travan 40  
should not be attached to an IDE port that is being used by a hard disc  
or a sound card. Thus, you must use the secondary IDE port for your  
tape drive.  
4
Quantum Travan 40 GB Internal Storage System  
 
 
Installing the Drive  
Installation Procedure  
Figure 1 Existing  
Computer WithTwo IDE  
Ports (Hard Disc  
Attached to the Primary  
IDE Port)  
Hard  
Hard  
Disc  
Disc  
Computer  
Motherboard  
Primary  
IDE port  
Attach tape drive and cable here  
(tape drive must be configured  
as "Master")  
Secondary  
IDE port  
If no devices or cables are attached to the secondary IDE port (see  
figure 1) you will need to obtain a second IDE cable for your tape  
drive.  
If a CD-ROM or other compatible device is attached to the secondary  
IDE port (see figure 2) you can install the tape drive on the same cable  
as the CD-ROM.  
Quantum Travan 40 GB Internal Storage System  
5
 
 
Installing the Drive  
Installation Procedure  
Figure 2 Existing  
Computer with Two IDE  
Ports (ATAPI Devices on  
Both Primary and  
Hard  
Hard  
Disc  
Disc  
Secondary IDE Ports)  
Computer  
Motherboard  
CD-ROM  
CD-ROM  
Primary  
IDE port  
Secondary  
IDE port  
CD-ROM  
configured as "Master"  
Attach tape drive here  
configured as "Slave"  
Continue to page 7 for instructions on setting the master/slave  
jumpers.  
If your computer has only one IDE port:  
If your computer has only a single IDE port (see figure 3) it is  
probably being used by the hard disc drive. You should not attach  
your tape drive to an IDE port that is being used by a hard disc or a  
sound card.  
In this situation, before you can install the tape drive, you must  
purchase an ATAPI host adapter that provides a second IDE port.  
You will also need a second IDE cable for the tape drive. After  
installing the host adapter, set the master/slave jumpers.  
6
Quantum Travan 40 GB Internal Storage System  
 
 
Installing the Drive  
Installation Procedure  
Figure 3 Existing  
computer with only one  
IDE port (hard disc  
attached to primary port)  
Hard  
Hard  
Disc  
Disc  
Computer  
Motherboard  
Primary  
IDE port  
Since there is no secondary IDE  
port, you must purchase an ATAPI  
host adapter that provides two ports  
2 Set the master/slave jumpers  
Will the tape drive be sharing the secondary IDE port with any other  
devices?  
If a compatible ATAPI device, such as a CD-ROM, is already attached  
to your secondary IDE port (see figure 2) make sure that the existing  
ATAPI device is configured as a “master.” Configure the tape drive  
as a “slave,” (see figure 4).  
Note: Do not attach your tape drive to an IDE port that is being  
used by a hard disc or a sound card.  
If your tape drive will be the only device on the IDE cable, you need  
to configure your tape drive as a “master” (see figure 4).  
If your IDE cable supports “Cable Select,” configure the drive for  
“Cable Select” (see figure 4). The second ATAPI device must also be  
configured for “Cable Select.”  
Quantum Travan 40 GB Internal Storage System  
7
 
 
Installing the Drive  
Installation Procedure  
Figure 4 Second  
ATAPI Device  
Configured for “Cable  
Select”  
3 Attach or remove mounting brackets  
Are you mounting the drive in a 3.5-inch or 5.25-inch drive bay?  
If you are mounting the drive in a 5.25-inch drive bay and your drive  
did not come with brackets already attached, you must attach  
mounting brackets to each side of the drive (see figure 5).  
If you are mounting the tape drive in a 3.5-inch drive bay, you may  
need to remove the mounting brackets from each side of the drive.  
8
Quantum Travan 40 GB Internal Storage System  
 
 
Installing the Drive  
Installation Procedure  
Figure 5 You may  
have to remove the  
mounting brackets  
Drive-activity light /  
Eject button  
4
Mount the drive  
Slide the drive into an unused drive bay until the bezel is flush with  
the front of the computer. The Drive-activity light/Eject button  
should be on the upper left (see figure 6). Secure the drive using four  
mounting screws. Do not overtighten the screws.  
Figure 6 The Drive-  
Activity Light/Eject  
Button Should Be On  
3.5-inch  
drive bay  
5.25-inch  
drive bay  
Drive-activity light /  
Eject button  
Drive-activity light /  
Eject button  
Quantum Travan 40 GB Internal Storage System  
9
 
   
Installing the Drive  
Installation Procedure  
5 Attach your tape drive to the secondary IDE port  
Are any other devices attached to your secondary IDE port?  
If you already have a CD-ROM or other device attached to your  
secondary IDE port, attach the tape drive to the middle connector on  
the IDE cable (see figure 7).  
Note: Do not attach your tape drive to a cable that is already  
being used by a hard disc or a sound card.  
Figure 7 If a CD-ROM  
is Attached, Attach the  
Tape Drive to the  
Hard  
Hard  
Disc  
Disc  
Middle Connector  
Computer  
Motherboard  
CD-  
CD-  
ROM  
ROM  
Primary  
IDE port  
Secondary  
IDE port  
TAPE  
Pin 1 (typical)  
If no other devices are attached to your secondary IDE port, use a  
new 40-pin IDE cable to attach the tape drive to the secondary IDE  
port (see figure 8).  
10  
Quantum Travan 40 GB Internal Storage System  
 
 
Installing the Drive  
Installation Procedure  
Figure 8 Use a Mew  
40-Pin IDE Cable  
Hard  
Hard  
Disc  
Disc  
Computer  
Motherboard  
TAPE  
Primary  
IDE port  
Secondary  
IDE port  
Pin 1 (typical)  
Stripe  
on  
cable  
In either case, make sure that pin 1 on the tape drive (located next to  
the power connector) is connected to pin 1 on the IDE cable and on  
the IDE port connector. Pin 1 on the IDE cable is indicated by a stripe  
on the edge of the cable.  
6 Connect the power cable  
Connect a 4-pin power cable to the back of the tape drive (see  
figure 9). If all the power cables in your computer are being used by  
other devices, you can purchase a Y-shaped power-cable splitter from  
your computer dealer.  
Figure 9 4-Pin Power  
Cable Connection  
Quantum Travan 40 GB Internal Storage System  
11  
 
   
Installing the Drive  
Using The Tape Drive  
7 Check all cables in your computer system  
Make sure that no cables have loosened during the installation. Make  
sure that all cables are routed so that they will not bind or become  
crimped when you replace the cover of your computer.  
8 Reinstall your computer cover  
Your new tape drive is ready for use. However, you may need to  
install drivers for your operating system, as described in step 9.  
9 Install drivers (Windows systems only)  
The first time you restart your computer after installing the Travan 40  
tape drive, the Windows operating system will try to identify the  
drive. To complete this process, you need to install the Windows tape  
drivers supplied on your Quantum Tape Resource CD.  
Windows systems include a driver installation wizard, which will  
step you through the process. When asked to locate the drivers, insert  
your Quantum Tape Resource CD into your CD-ROM drive and  
select to have the wizard find the drivers automatically on the CD.  
Using The Tape Drive  
2
For instructions on using and maintaining your Travan 40 tape drive and  
cartridges, see chapter 3. For instructions on using your backup software,  
see the online manual that came with your software.  
12  
Quantum Travan 40 GB Internal Storage System  
 
 
Chapter 3  
3Operation and Maintenance  
Loading and Unloading Cartridges  
3
On the front of your drive is an opening for inserting Travan cartridges.  
A protective door covers the opening. Above and to the left of the door is  
the drive-activity light that doubles as a cartridge-eject button.  
To Load a Cartridge  
3
Insert the cartridge in the drive with the metal base plate facing down  
and the red write-protect tab on the left (see figure 10). The cartridge only  
fits in one orientation. Push the cartridge gently into the drive until it is  
gripped by the drive mechanism and pulled into the drive.  
Quantum Travan 40 GB Internal Storage System  
13  
 
     
Operation and Maintenance  
Handling Travan Cartridges  
Figure 10 To Load a  
Cartridge  
Drive-activity light /  
Eject button  
Write-protect  
switch (red)  
To Unload a Cartridge  
3
Wait until the Drive-activity/Eject button light is off. Then push the Eject  
button. When the cartridge has been ejected by the drive, grasp the  
exposed sides of the cartridge and pull the cartridge straight out. If the  
drive-activity light has gone out, but you believe your backup or restore  
operation did not complete, repeat the backup or restore.  
Caution: Do not remove a tape cartridge while the drive-activity  
light is on.  
Handling Travan Cartridges  
3
Although Travan tape cartridges are ruggedly built, they must be  
handled with care. Observe the following precautions:  
Store cartridges in their protective cases when you are not using  
them.  
Keep cartridges away from dust, dirt and moisture.  
Keep cartridges away from direct sunlight and heat sources, such as  
radiators or warm air ducts.  
14  
Quantum Travan 40 GB Internal Storage System  
 
   
Operation and Maintenance  
Setting the Write-Protect Switch  
Do not expose cartridges to temperature extremes or rapid changes in  
temperature.  
Keep cartridges away from sources of strong electromagnetic fields,  
such as telephones, computer monitors, printers, dictation  
equipment, mechanical or printing calculators, motors or bulk tape  
erasers.  
Do not open the tape access door of a cartridge or touch the tape  
itself. One fingerprint can prevent the drive from reading  
information on the tape.  
Setting the Write-Protect Switch  
3
Travan cartridges feature a write-protect or “lock” switch near the upper  
left corner of the cartridge (see figure 11). When the write-protect switch  
is in the “unlocked” position, the cartridge is ready for normal writing  
and reading. When the write-protect switch is in the “locked” position,  
the drive can read data from the cartridge, but cannot write to the  
cartridge. Cartridges are shipped from the factory with the write-protect  
switch set to the “unlocked” position.  
Figure 11 Write-  
Protect Feature  
Write enabled  
Write protected  
Quantum Travan 40 GB Internal Storage System  
15  
 
   
Operation and Maintenance  
Retensioning Tapes  
Retensioning Tapes  
3
Travan tapes must be retensioned frequently to ensure data integrity and  
optimize drive performance. If you ever have a problem reading a tape,  
retensioning may solve the problem. Some backup software  
automatically retensions Travan media before a backup or restore. See  
your software manual for tape retensioning instructions.  
We recommend retensioning whenever a cartridge:  
Is being used for the first time  
Has not been used for over a month  
Has been dropped  
Hasbeen shipped from one location to another  
Has been exposed to a significant change in temperature  
For optimum performance, cartridges should be retensioned prior to each  
use if your backup software does not retension them automatically. See  
the literature included with your tape cartridge for additional cartridge  
operating recommendations.  
Cleaning the Tape Drive Mechanism  
3
Under typical conditions, the tape heads should be cleaned after every  
twenty-four hours of use. However, in adverse conditions or when error  
rates become high, the tape drive recording mechanism should be  
cleaned after every eight hours of use.  
Use only a dry-process cleaning cartridge to clean this drive. When you  
insert a cleaning cartridge in the drive, the drive recognizes the cleaning  
cartridge and automatically starts the cleaning process. After about 10  
seconds, when the cleaning process is complete, the DRIVE LED stops  
flashing and the cleaning cartridge is ejected.  
16  
Quantum Travan 40 GB Internal Storage System  
 
   
Operation and Maintenance  
Recommended Tape Cartridges  
Recommended Tape Cartridges  
3
Table 1 summarizes the types of tape cartridges that can be used with  
Quantum Travan 40GB drives. All other tape formats are incompatible.  
Note: The capacities shown below are based on 2:1 data compression.  
Uncompressed values are one half as high. Capacities, backup  
speeds and transfer rates will vary with file type and system  
configuration.  
Table 1 Tape  
Information  
Tape Frame  
Capacity  
Length  
Travan 40  
40 Gbytes  
750 ft  
Quantum model CTM40  
Travan 20/NS20 (TR-5)*  
Quantum model CTM20  
20 Gbytes  
740 ft  
Note: The Quantum Travan 40 drive can read but not write to TR-5  
cartridges.  
Quantum Travan 40 GB Internal Storage System  
17  
 
     
Operation and Maintenance  
Recommended Tape Cartridges  
18  
Quantum Travan 40 GB Internal Storage System  
 
Chapter 4  
4Troubleshooting  
Installation troubleshooting  
4
If, after installing the Travan 40GB drive, your computer does not  
recognize your tape drive or CD-ROM:  
Make sure all cables are attached firmly.  
Check with the manufacturer of your ATAPI controller chip set to  
make sure that you have the latest drivers for your operating system.  
Outdated or incorrect drivers provide limited hardware support and  
can result in Windows being unable to detect your tape drive.  
You may need to reconfigure your tape drive as a “master” or “slave”  
using the master/slave jumpers (see figure 12).  
If the tape drive is the only device on the IDE cable, set the  
jumper to configure it as a “master.”  
If there are two ATAPI devices on a single cable, make sure that  
the tape drive is configured as a “slave.” Set the other device as a  
“master.”  
Quantum Travan 40 GB Internal Storage System  
19  
 
   
Troubleshooting  
Tape Operations Troubleshooting  
40-pin IDE interface  
connector  
pin 39  
Figure 12 Master/  
Slave Jumpers  
Reconfiguration  
Power  
connector  
pin 1 pin 4 pin 1  
Master/slave  
jumpers  
1234  
pin 40  
pin 2  
Master/slave jumper  
Cable-select (CSEL jumper  
Reserved (do not use)  
Reserved (do not use)  
Jumper settings for Travan 40 tape drive  
Tape drive set as “slave”  
Tape drive set as “master”  
Tape drive set for “cable select” (tape  
drive is master or slave depending on  
the interface table.  
Tape Operations Troubleshooting  
4
If, after a period of successful operation, the tape drive appears to fail  
during a backup or restore.  
Retension the tape. See the backup-software manual for instructions.  
Make sure the drive-activity light is off. Remove the cartridge and  
reinsert it into the drive. Retry the backup or restore procedure.  
Try a different cartridge—preferably one that has never been used.  
Make sure you are using the correct type of tape cartridge (see  
table 1). You cannot use TR-1, TR-2, TR-3, TR-4, or QIC-80 tapes with  
this drive.  
Clean the tape mechanism.  
Check to make sure all cables are securely connected and all jumpers  
are set appropriately.  
Turn off the computer. Wait for the computer to power down. Then  
restart the system. Restart the backup software, making sure that no  
other programs (such as virus scanners) are running.  
20  
Quantum Travan 40 GB Internal Storage System  
 
   
Appendix A  
ADisposal of Electrical  
and Electronic Equipment  
This symbol on the product or on its  
packaging indicates that this product  
should not be disposed of with your other  
waste. Instead, it should be handed over to  
a designated collection point for the  
recycling of electrical and electronic  
equipment. The separate collection and  
recycling of your waste equipment at the time of disposal  
will help to conserve natural resources and ensure that it is  
recycled in a manner that protects human health and the  
environment. For more information about where you can  
drop off your waste equipment for recycling, please visit  
our website at: http://qcare.quantum.com or contact your  
local government authority, your household waste disposal  
service or the business from which you purchased the  
product.  
A
Quantum Travan 40 GB Internal Storage System  
21  
 
   
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Quantum Travan 40 GB Internal Storage System  
 

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