John Lewis Washer JLWM 1406 User Manual

JLWM 1406  
1400 spin washing machine  
Instruction manual  
 
As some duvets and eiderdowns should be washed  
in large commercial machines because of their bulk,  
please check with the manufacturer of the item  
before washing in a domestic machine.  
Environmental information  
After unpacking please dispose of packaging with  
due regard to safety and the environment.  
Materials marked with the symbol  
recyclable.  
are  
Maintenance and cleaning  
For information on maintenance and cleaning your  
Check with your local Council or to see if there are  
facilities in your area for recycling this appliance.  
washing machine see pages 23 - 24 of this  
instruction manual.  
WARNING:  
Service  
A cut off plug inserted into a 13 amp  
socket is a serious safety (shock) hazard.  
Ensure that the cut off plug is disposed of  
safely.  
This product should only be repaired or serviced by  
an authorised Service Engineer and only genuine  
approved spare parts should be used.  
Ecological hints  
To save water and energy and help protect the  
environment, we recommend that you follow these  
hints:  
The symbol  
on the product or on its packaging  
indicates that this product may not be treated as  
household waste. Instead it should be taken to the  
appropriate collection point for the recycling of  
electrical and electronic equipment. By ensuring this  
product is disposed of correctly, you will help  
prevent potential negative consequences for the  
environment and human health, which could  
otherwise be caused by inappropriate waste  
handling of this product.  
For more detailed information about recycling of  
this product, please contact your local council, your  
household waste disposal service or the shop  
where you purchased the product.  
Normally soiled laundry may be washed without  
prewashing in order to save detergent, water and  
time (the environment is protected too!).  
The machine works more economically if it is fully  
loaded.  
With adequate pre-treatment, stains and limited  
soiling can be removed; the laundry can then be  
washed at a lower temperature.  
Measure out detergent according to the water  
hardness, the degree of soiling and the quantity of  
laundry being washed.  
3
 
Contents  
For the User  
Maintenance and Cleaning  
Descaling  
17-20  
17  
Important Safety Information  
Installation  
Child safety  
2-3  
2
After each wash  
Maintenance Wash  
External cleaning  
Cleaning the dispenser drawer  
Cleaning the drawer recess  
Cleaning the pump  
Cleaning the water inlet filter  
The dangers of freezing  
Emergency emptying out  
17  
17  
17  
17  
2
2
3
3
3
3
Use  
Maintenance and cleaning  
Service  
Ecological hints  
17  
17-18  
18  
Environmental information  
18  
18  
The Control Panel  
Display and buttons  
5-9  
5
Something Not Working  
19-20  
Using the washing machine  
Load the laundry  
10-11  
10  
For the Installer  
Measure out the detergent  
Measure out the fabric softener  
Switch the machine on and  
select the desired programme  
Select the temperature and the spin speed  
Select the desired options  
Select the Extra rinse option  
Select the Delay start  
Start the programme  
Programme correction  
Cancel a programme or switch the machine off  
How to interrupt a programme  
How to open the door after  
a programme has started  
10  
10  
Description of the Appliance  
Detergent dispenser drawer  
Child safety feature  
21  
21  
21  
10  
10  
10  
10  
10  
10  
11  
11  
11  
Installation  
Technical Specifications  
Unpacking  
Positioning  
Installation on a suspended floor  
Plumbing in  
Water inlet  
Water drainage  
Levelling  
22  
23  
23  
23  
23  
23  
24  
24-25  
25  
11  
11  
In the interest of the environment  
Electrical connection  
Permanent connection  
25  
26  
27  
End of programme  
Hints & Tips on Washing  
Wash Care Symbols  
Washing Programmes  
12  
13  
14-16  
Repairs - After Sales Service  
27  
Guide to use the Instruction Manual  
The following symbols will be found in the text to guide you throughout the instructions:  
Safety instructions  
Hints and tips  
Environmental information  
This appliance complies with the following E.E.C. Directives:  
- 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications;  
- 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications.  
4
 
The control panel  
Important!  
The control panel is illustrated below. It shows the programme selector dial as well as the different buttons and the pilot  
lights. These are represented by relevant numbers which are explained in the table below.  
2
12  
6
8 9 10 11  
1
5
7
4
3
01 Detergent dispenser drawer  
02 On/Off and Reset button  
03 Programme selector buttons  
04 Multi-display  
0 5 Temperature button  
06 Spin speed button  
0
07 Options button  
08 Extra Rinse button  
09 Quick button  
10 Start/Pause button  
11 Door Lock pilot light  
12 Delay Start button  
5
 
Display and buttons  
4.10  
4.9  
Delay start  
Quick  
Wash time  
Quiet  
Rinse hold  
Easy Iron  
Intensive  
Stain  
4.8  
4.7  
Cold  
Prewash  
Extra Rinse  
4.4  
4.1  
4.2  
4.3  
4.5  
4.6  
The washing machine has completed the  
programme: this is indicated by a blinking  
zero (0). The «Door Lock» pilot light (11), the  
pilot light of button 10 go out and the door can  
be opened.  
Multi-Display (4)  
4.1 Temperature indicator: the provided washing  
temperatures are 95° or 90°- 60°- 50°- 40° - 30°.  
Cold corresponds to cold washing.  
The washing machine has stopped with  
water in the tub, at the end of a programme  
with the «Rinse hold» or «Quiet» option: this is  
indicated by a blinking zero. The light of  
button 10 goes out but the pilot light 11 is still  
on. The door cannot be opened. Note! If your  
laundry is not removed within 10 minutes after  
the programme has finished, all pilot lights and  
the display switch off and the energy saving  
system will be enabled. Only the green light of  
button 10 blinks to indicate that the appliance  
has to be switched off. By pressing any buttons  
the appliance will come out from the energy  
saving status and you could set another washing  
programme or switch off the appliance. The  
STAND BY status is incompatible with the  
«Delay start» option.  
4.2 Spin speed indicator - «Rinse hold» and  
«QUIET» options  
Note! The spin exclusion is indicated by a «0».  
4.3 Available options: Easy iron, Intensive, Stain and  
Prewash. The rectangle around an option appears  
when the option is selected, disappears when the  
appliance starts operating (after pressing button  
10).  
4.4 Extra rinse option.  
4.5 Cycle duration calculating symbol:  
when  
selecting the «proportional» programmes, the  
display shows the washing duration of the  
maximum recommended load. After the button  
the «Wash  
starts blinking and the animated  
10 has been pressed, on the display  
time» (4.7)  
symbol 4.5 appears to indicate that the appliance  
is calculating the laundry amount and the real  
duration. During this time, the washing duration  
Delay start, a time value indicated in hours  
(ex.15h) and selected by pressing button 12.  
The delay time (20 hours max) is displayed for a  
few seconds, then the duration of the selected  
programme reappears. After you have pressed  
the button 10, the countdown is updated every  
hour, and, for the last hour, every minute.  
When the calculating phase has  
shown decreases.  
finished, the «Wash time» stops blinking, the  
animated symbol 4.5 disappears and the washing  
time is adjusted to the real load.  
An incorrect option selection has been  
made: this is indicated by the message «Err»  
for about a few seconds when a function  
incompatible with the current programme is  
selected.  
4.6 The following pieces of information are  
shown on the display.  
Duration of the programme in hours and  
minutes, after you have selected a programme  
(ex. 2.05).  
While the programme is running  
An alarm code indicates a fault with the  
machine (ex. E20, see the relevant chapter).  
(after you have pressed the button 10), the  
displayed time value decreases by one unit every  
minute.  
6
 
If enabled after pressing the «Start/Pause»  
button, it prevents any changes being made  
to the programmes or options selected.  
4.7 Wash time message:  
It is on when the washing cycle starts and when  
the duration is shown on the display.  
To enable or disable this function, press the  
«Temperature» and «Spin» buttons  
simultaneously for approx 6 seconds until the  
icon  
display.  
It goes off at the end of the cycle, and during the  
delayed start selection.  
It blinks during the time calculation if you have  
selected a «proportional» programme.  
appears on or disappears from the  
4.8 Quick message: it appears when the QUICK  
Acoustic Signal  
option is selected.  
At the end of a washing cycle and in case of  
4.9 Delay start message: it appears during the  
operating problems, an acoustic signal will sound.  
selection of the delayed start.  
You can deactivate the acoustic signal (except if  
there is a fault) by pressing the "Options" and the  
"Extra rinse" buttons simultaneously for about 5  
seconds.  
4.10 Child safety Lock symbol: it appears when this  
function is enabled. This function works in two  
different ways:  
By pressing these buttons again the acoustic signal is  
reactivated.  
If enabled before the «Start/Pause» button  
is pressed, it prevents the machine from  
being started.  
Buttons (2, 3, 5, 6, 7, 8, 9, 10, 11 and 12)  
programme you have chosen. You can change these  
values by operating buttons 5 and 6.  
«On/Off» / «Reset» programme  
button (2)  
The duration of the selected washing programme is  
shown on the display (4.6).  
Press this button to switch the washing machine on.  
The green light of button 10 starts blinking. The pilot  
light relevant to the programme automatically proposed  
by the appliance lights up. The display goes on and  
shows some information about the selected  
programme.  
The display also shows the options compatible with the  
programme (except Extra rinse, Quick and Delay start).  
Warning!  
If you press one of these buttons while a wash  
programme is running, the red pilot light of button 10  
blinks three times and Err is displayed to show a  
wrong selection.  
Press this button again to switch the machine off.  
Warning!  
Always switch off the appliance by pressing  
button 2. (Cancel programme). This ensures that the  
new programme begins correctly and all previously set  
functions are cancelled.  
«Temperature» button (5)  
Press this button repeatedly to increase or decrease  
the temperature, if you want your laundry to be  
washed at a temperature different from the one  
proposed by the washing machine (4.1).  
«Programme selector» buttons (3)  
Press these buttons repeatedly to select the  
programme on the basis of the type of laundry to be  
washed or a special programme. The pilot light relevant  
to the selected programme lights up. The washing  
machine proposes a temperature and automatically  
selects the maximum spin value provided for the  
Note!  
To see the maximum and the minimum temperature  
provided for each of the washing programmes, see  
chapter «Washing Programmes».  
7
 
«Stain» Function  
«Spin» button (6)  
Select this option to treat heavily soiled or stained  
laundry with stain remover (extended main wash  
with time optimised stain action phase).  
This option is not available with a temperature  
lower than 40°C.  
Press this button repeatedly to change the spin speed, if  
you want your laundry to be spun at a speed different  
from the one proposed by the washing machine.  
Note!  
When you select a programme or a function, the  
display shows the maximum spin speed allowed (4.2).  
Attention! If you wish to perform a programme  
with the stain option, pour stain remover into  
compartment  
.
By pressing button 6 you can also choose No Spin  
option «0», Rinse Hold option and Quiet option:  
«Intensive» Function  
No spin «0» : this option eliminates all the spin phases  
and increases the number of rinses. This option is  
indicated by a zero.  
Select this option for heavily soiled laundry. If you  
depress this button the washing intensity will be  
increased and the washing time will be prolonged by  
approx. 10 minutes.  
This function cannot be used in combination with  
QUICK function.  
Rinse hold : when you choose this option, the  
machine will not drain the water of the last rinse, so as  
not to crease the laundry. The selected option is  
displayed.  
«Easy Iron» Function  
Quiet : when you choose this option, the machine will  
not drain the water of the last rinse, so as not to  
crease the laundry. The selected option will be  
displayed. As all spinning phases are cancelled, this  
washing cycle is very quiet and it can be selected at  
night or in times with a more economical power rate.  
Selecting this function, the appliance performs some  
additional rinses in all programmes.  
Selecting this button the laundry is gently washed  
and spun to avoid any creasing. In this way ironing is  
easier. Furthermore the machine will perform some  
additional rinses in the compatible programmes. The  
spin speed is automatically reduced.  
This function cannot be used in combination with  
«Quiet» function.  
This function cannot be used in combination with  
«EASY IRON» function.  
Note!  
For the compatibility between a function and a washing  
programme, see «Washing Programmes».  
To empty out the water, see the paragraph «End of  
programme».  
«Extra rinse» button (8)  
By pressing this button the relevant symbol and name  
appears on the display.  
The machine performs some additional rinses.  
This is recommended in areas with especially soft water  
and for people with sensitive skin.  
«Options» button (7)  
Press the button repeatedly until a rectangle appears  
around the desired function. Only one of the four  
functions can be selected.  
Only the functions compatible with the selcted  
programme are displayed.  
Note!  
«Prewash» function  
For the compatibility between a function and a washing  
programme, see «Washing Programmes».  
If this function is selected before the appliance is  
started, the wash programme set runs with pre-wash  
(max. 30°C). This increases the programme duration by  
about 30 minutes.  
«Quick» button (9)  
This is only required with very soiled laundry.  
The pre-wash ends with a short spin in the Cottons  
and Synthetics programme settings, whereas in  
Delicates the water is just drained.  
By pressing this button, the option description appears  
in the display. This option can be used for lightly soiled  
in order to obtain a good washing programme in a  
short time. The washing time will be reduced according  
to the type of fabric and the selected temperature. This  
function cannot be used in combination with  
«Intensive» function.  
8
 
Note!  
Press the button repeatedly until the desired time is  
displayed in the multi-display.  
For the compatibility between a function and a washing  
programme, see «Washing Programmes».  
The selected delay time value (up to 20 hours) will  
appear on the display for a few seconds, then the  
duration of the programme will appear again.  
«Start/pause» button (10)  
Start = To start the selected programme, press the  
button 10; the pilot light is now lit permanently  
The function cannot be selected in the «Drain»  
programme.  
.
If you have selected a delay time, the countdown will  
begin and will be shown on the display.  
Selecting the delayed start  
Pause = By pressing this button, a running programme  
can be interrupted at any time and can be started again  
by pressing the button again.  
Select the programme and the required functions  
Select the delayed start  
Press the button 10  
During the pause, the green light in the button blinks.  
The time set is now counted down in hours. The  
programme starts after the selected delay has expired.  
Note! If an incorrect option is selected, the red  
pilot light for this button flashes 3 times and the  
message Err is displayed for a few seconds.  
Opening the door throughout the delay time  
Important! You must set the washing machine to  
Pause before you make any change to the programme  
in progress.  
During the period until the delayed start, the door can  
be opened and laundry added:  
Press the button 10  
• Put laundry in  
• Close the door  
Door Lock pilot light (11)  
This pilot light illuminates to indicate that the appliance  
starts operating and the door is locked. It stays on  
during the whole programme. When the light goes out,  
the door can be opened.  
Press the button 10 again.  
The programme will start after the countdown has  
expired.  
The pilot light 11 indicates if the door can be  
opened:  
Cancelling the Delay Start  
Press the button 10  
• Light on: the door cannot be opened. The  
appliance is running.  
Press the button 11 repeatedly until «0’» (0 hours)  
appears on the display.  
• Light off: the door can be opened.  
The washing programme is finished.  
Press the button 10 again, the programme starts  
immediately.  
The door is locked during the entire programme. It can  
be opened if certain conditions are fulfilled (see chapter  
«Opening the door after the programme has started»).  
Changing the Delay Start Timer  
It is only possible to change the Delay Start by  
switching off the appliance: press button 2 before it  
takes effect and reselecting the programme.  
«Delay start» button (12)  
The wash programme can be delayed from 30 min - 60  
min - 90 min, 2 hours and then by 1 hour up to a  
maximum of 20 hours by means of this button.  
This makes it possible to wash at times with a more  
economical power rate.  
9
 
Using the washing machine  
Before the first wash, we recommend that you run a  
cotton cycle at the highest temperature, without any  
laundry in the machine, to remove any manufacturing  
residue from the drum and tub. Pour 1/2 a measure of  
detergent into the dispenser drawer and start the  
machine.  
Close the drawer gently.  
Switch the machine on and select the  
desired programme  
Switch the machine on by pressing button 2. Select the  
desired programme by pressing one of the buttons 3.  
Load the laundry  
Open the door. Place the laundry in the drum, one  
item at a time, shaking them out as much as possible.  
Close the door.  
The running time is displayed in the multi-display. The  
light of the button 10 starts flashing.  
Select the desired temperature and  
spin speed  
Press the button 5 repeatedly in order to select the  
desired temperature and the button 6 in order to  
select the desired spin speed, or «No Spin», «Rinse  
hold» or «Quiet» option.  
P0004  
Select the desired options  
If your laundry is very dirty, it may be advisable to  
select the Prewash or Intensive option.  
If your laundry has heavy stains and it is necessary to  
prolong the washing time, select the Stain option. The  
special detergent for stains (Stain remover) is loaded  
Measure out the detergent  
Pull out the dispenser drawer until it stops. Measure  
out the amount of detergent required and pour it into  
the main wash compartment  
.
If you wish to carry out the prewash or a stain phase,  
pour detergent or stain remover into the appropriate  
from the compartment marked  
.
When Easy Iron option is selected, the laundry will be  
gently washed and spun to avoid creasing.  
The relevant name will be displayed in the relevant  
rectangle (4.3).  
compartment marked  
.
Important!  
Do not use normal  
detergent for the “Stain”  
option, always use a Stain  
remover.  
Select the Extra rinse option  
If you wish your appliance to perform an additional  
rinse press the button 8.  
The relevant symbol icon and name will appear in the  
display.  
SM002  
SM002  
Select the Delay start option  
Measure out the fabric softener  
Before you start the programme, if you wish the  
start to be delayed, press the button 12 repeatedly, or  
keep it pressed, to select the desired delay. The  
selected delay time value (up to 20 hours) will appear  
on the display for a few seconds, then the duration of  
the programme will appear again.  
If required, pour fabric softener into the compartment  
marked , without exceeding the «MAX» mark.  
Start the programme  
Press the button 10. The relevant green light will stop  
flashing.  
SM003  
10  
 
If you have chosen a delayed start, the washing machine  
will begin the countdown.  
• The washing machine is not in the heating phase  
beyond 55°C;  
The display will show the duration of the programme  
or the selcted delay.  
• The level of the water is not high;  
If these requirements are met, when you pause the  
washing machine, the light 11 goes off and the door  
can be opened. If the light 11 remains lit, the door  
cannot be opened. In any case, do not force it!  
Programme correction  
As long as the wash programme has not been started  
yet, the programme selection can still be changed.  
Should it not be possible to open the door, and should  
it be absolutely necessary to do so, switch the  
appliance off by pressing button 2. After a few minutes,  
you can open the door.  
If the programme has been started, it is only possible to  
correct the functions, if the programme is first  
interrupted by pressing button 10. In this case only  
some of the following functions can be selected  
depending on the programme which is running: Spin  
reduction, No Spin, Rinse hold, Easy Iron, Extra Rinse  
and Quiet.  
Pay attention to the level and temperature of  
the water in the washing machine!  
When you close the door to restart the programme  
select the previous programme by pressing the buttons  
3, repeat the options previously selected and press the  
button 10.  
If the wash programme is to be corrected by means of  
buttons 3, the appliance must first be switched off by  
pressing the button 2.  
Switch on the appliance, set the new programme and  
press button 10 again. The water remains in the tub.  
End of programme  
The pilot light of the button 10 goes out. «0» blinks  
and the message Wash time disappears from the  
multi-display.  
Cancel a programme or switch the  
appliance off  
The pilot light 11 goes out. The door can now be  
opened and the laundry can be removed.  
If a washing programme that has already started is to  
be cancelled, press button 2 to RESET the programme.  
All lights and the display go out and the appliance is  
switched off. The previously selected programme is  
now cancelled. Another programme can now be  
selected  
Switch the appliance off by pressing button 2,  
before remove the laundry.  
If the Rinse Hold or Quiet option has been selected  
the pilot light 11 is on, the pilot light of the button 10  
goes out and the display shows a blinking «0».  
The door cannot be opened because the water must  
be drained.  
.
Note!  
To empty out the water there are 2 possibilities:  
If any problems occur as the programme runs, always  
first switch the appliance off by pressing button 2  
before a new programme is selected. Consider the  
temperature to which the washing water may already  
have been heated.  
Select the draining programme and press the  
button 10 : the water is emptied out without  
spinning.  
Select the spinning programme. Select the spin  
speed by pressing the relevant button and then  
press the button 10. The water is emptied out  
and the laundry is spun at the selected spin speed.  
How to interrupt a programme  
By pressing the button 10, a running programme can  
be stopped. The light in the button flashes.  
The programme is continued by pressing the button  
again.  
Switch the appliance off by pressing button 2.  
Remove the laundry from the drum and carefully check  
that the drum is empty. If you do not intend to carry  
out another wash, close the water tap and disconnect  
the plug from the socket. Leave the door open to  
prevent the formation of mildew and unpleasant smells.  
Opening the door after the  
programme has started  
The door can be opened while a programme is  
running, if certain conditions are fulfilled:  
11  
 
Hints & tips on washing  
Do NOT overload the machine. Weigh the laundry the  
When washing fabrics requiring different wash  
first few times you use the appliance.  
temperatures together, always select the lowest  
temperature.  
The average weights of the most common items are  
listed below as a guide:  
White items should not be washed with coloured  
items.  
1000g = 1 kg  
Very small items (handkerchiefs, ribbons, socks etc)  
should be washed in a washing bag or a pillow case.  
Sheet  
700-1000 g  
100-200 g  
400-500 g  
50-100 g  
Use a good quality detergent suitable for automatic  
washing machines.  
Pillow case  
Tablecloth  
Use the correct quantities of detergent.  
Serviette  
For wool, use gentle detergent only in small  
quantities.  
Tea towel  
70-120 g  
Bleach is very corrosive; it should be used with care  
and kept out of reach of children.  
Linen hand towel  
Towelling hand towel  
Towelling bath towel  
Bath robe  
100-150 g  
150-250 g  
700-1000 g  
1000-1500 g  
200-300 g  
150-200 g  
Some stains such as fruit, wine, grass, rust etc. are  
difficult to remove and should be treated before  
washing with specific products, which can be found  
in most household shops. In some cases it may help  
to soak the stain before washing with a special pre-  
soak product or biological detergent.  
Man’s shirt  
Apron  
If you have used the machine to wash, rinse or spin  
only non-colour fast garments, there may be dye left  
in the sump. To ensure any subsequent wash is not  
contaminated with the dye, select and carry out a  
rinse and spin programme, without any garments, to  
ensure that any dye is removed from the sump.  
Load the laundry loosely alternating large items with  
small ones.  
Sort the laundry according to the type of fabric,  
colour-fastness and how dirty it is.  
Once you have finished using the machine, you are  
advised to unplug it and turn off the water tap.  
Avoid washing unhemmed or torn items as they  
may unravel.  
Warning!  
Before washing, empty all pockets of small objects  
which may have been left inside (coins, keys, screws  
etc). as these could damage the drain pump.  
If the programme begins later, in case of Delay start  
selected, a dosing container must be used for the  
liquid detergent, e.g. a ball, as supplied by the  
detergent manufacturers.  
When washing curtains, remove the hooks.  
Close poppers and zips and fasten loose buttons.  
Underwired bras must NOT be machine washed.  
It is essential to wash new coloured items separately  
when washing for the first time.  
12  
 
Wash care symbols  
Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling  
code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct  
programme on your washing machine.  
WASHING SYMBOL  
WASH ACTION  
FABRIC  
White Cotton or Linen  
without Special Finishes  
Normal (Maximum)  
95  
Cotton, Linen or Viscose  
without Special Finishes  
Colourfast at 60°C.  
Normal (Maximum)  
60  
50  
Nylon, Polyester/Cotton, Viscose  
with Special Finishes,  
Cotton/Acrylic Mix.  
Reduced (Medium)  
Normal (Maximum)  
Reduced (Medium)  
Cotton, Linen or Viscose  
Colourfast at 40°C but not 60°C.  
40  
40  
Acrylics, Acetate, Triacetate, Wool  
mixes, Polyester/wool blends.  
Much Reduced (Minimum)  
Hand wash only  
Wool, wool mixtures, Silks  
Do not machine wash  
40  
BLEACHING  
Chlorine bleach may be used  
IRONING  
Cotton, Linen, Viscose  
Polyester mixtures, Wool  
Acrylic, Nylon, Polyester  
Hot iron  
Warm iron  
Cool iron  
DRY CLEANING  
TUMBLE DRYING  
May be dry cleaned. Other letters and/or a bar beneath the circle will  
indicate the required process to the dry cleaner.  
with high heat setting  
with low heat setting  
May be tumble dried  
A cross through any symbol means «DO NOT»  
X
fabric conditioner to avoid the conditioner entering the  
machine prematurely.  
When using liquid detergent and a prewash  
programme, place the detergent into the correct  
compartment in the dispenser drawer, after the  
prewash has finished.  
Important notes  
For best results, always use the dispenser drawer for  
dispensing detergents and liquid additives.  
Once the dispenser has been filled, close it by pushing  
it in gently. This is particularly important if you are using  
13  
 
Washing programmes  
Consumptions*  
Type of fabric /Programme  
description  
Programme/  
temperature  
Available options  
Load  
Energy  
kWh  
Water  
litres  
Spin reduction/No  
Spin/Rinse hold/Quiet,  
Easy Iron, Prewash,  
Intensive, Stain**, Extra  
rinse, Quick  
White, fast coloured and  
non-fast cotton items  
Main wash - rinses - spin at 1400  
rpm  
(1)  
Cottons  
8 Kg  
2.55  
65  
95° - COLD  
White, fast coloured and  
non-fast cotton items  
Main wash - rinses - spin at 1400  
rpm - For slightly or normally  
soiled cotton items. The  
temperature will decrease and  
the washing time will be  
extended. This allows you to  
obtain a good washing efficiency  
whilst saving energy.  
Spin reduction/  
No Spin/  
Rinse hold/Quiet,  
Easy Iron,  
Prewash, Stain,  
Extra rinse,  
Quick  
Cottons  
Economy  
8 Kg  
1.36  
57  
60° - 40°  
Spin reduction/No  
Spin/Rinse hold/Quiet,  
Easy Iron, Prewash,  
Intensive, Stain**,  
Extra rinse, Quick  
Synthetics  
Main wash - rinses - spin at 900  
rpm  
(1)  
Synthetics  
55  
1.15  
4 Kg  
60° - Cold  
Delicates such acrylic, viscose,  
Spin reduction/No Spin/  
Rinse hold/Quiet,  
Prewash, Stain**, Extra  
rinse, Quick  
polyester items, curtains  
Delicates  
40° - Cold  
0.6  
0.5  
4 Kg  
2 kg  
67  
63  
Main wash - rinses - spin at 700  
rpm  
Hand wash (Wool)  
Garments bearing the «Hand  
wash» label  
Main wash - rinses - spin at 1000  
rpm  
Spin reduction/  
No Spin/  
Hand wash  
40° - Cold  
Rinse hold/  
Quiet  
(1)  
Cycle time duration, energy and water consumptions are proportional to the amount of  
load.  
The «Economy Cottons» at 60°C with a load of 8 kg is the reference programme for the data entered in the  
energy label, in compliance with EEC 92/75 standards.  
*
This data is given purely as an indication: the consumption values may vary in relation to the quantity and type of  
laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest  
temperature provided for each programme.  
** Only at a temperature of 40°C or higher.  
14  
 
Washing programmes  
Consumptions*  
Programme description  
Programme  
Available options  
Load  
Energy  
kWh  
Water  
litres  
Lingerie, underwear  
Main wash - rinses - spin at 900 rpm  
This programme is suitable for very  
delicate items, as lingerie, bras and  
etc. The maximum spin speed is  
automatically reduced.  
Spin reduction/  
No Spin/  
Lingerie  
40° - Cold  
0.45  
1 kg  
60  
Rinse hold/  
Quiet  
3 rinses - Spin at 1400 rpm  
With this programme it is possible to  
rinse and spin cotton garments which  
have been washed by hand. The  
machine performs 3 rinses, followed  
by a final long spin.  
Important! The spin speed will  
automatically assume the setting for  
cotton items. If required, reduce the  
speed to the desired level by pressing  
the button 6.  
Spin reduction/  
No Spin/  
Rinse hold/  
Quiet,  
Easy Iron,  
Extra rinse  
Rinse  
Cold  
8 Kg  
8 Kg  
8 Kg  
47  
0.15  
Water draining  
Drain  
For emptying out the last rinse of the  
programmes with Rinse Hold or  
Quiet option  
-
-
-
Drain - long spin at 1400 rpm  
Separate long spin at the max speed  
for hand washed garments. The spin  
speed will automatically assume the  
setting for cotton items. So, if you  
are spinning extra delicate items we  
recommend that you reduce the  
speed by pressing the button 6 to  
adapt it to the fabrics to be spun  
and/or to interrupt the duration of  
the spinning phase (put the machine  
in PAUSE or switch the machine off).  
Spin reduction  
-
-
Spin  
For the duration of the programmes, please refer to the display on the control panel.  
*
This data is given purely as an indication: the consumption values may vary in relation to the quantity and type of  
laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest  
temperature provided for each programme.  
15  
 
Consumptions*  
Load  
Available options  
Spin reduction  
Programme description  
Programme  
Energy  
kWh  
Water  
litres  
Main wash - rinses - spin at 700 rpm  
Duvet, blanket of cotton or synthetic  
items  
Duvet  
40° - 30°  
2 Kg  
0.6  
0.2  
78  
48  
Main wash - rinses - spin at 900 rpm  
14 Minute  
wash  
This is a complete programme that  
can be used for laundry which is  
lightly soiled or which needs  
freshening up.  
Spin reduction  
/No Spin/  
1 Kg  
4 kg  
30°  
Rinse hold  
Main wash - rinses - Spin at 1200  
rpm  
Spin reduction  
/No Spin/  
Rinse hold  
Extra rinse  
45 Minute  
wash  
1.2  
50  
Short cycle for lightly soiled cotton  
fabrics  
60°  
For the duration of the programmes, please refer to the display on the control panel.  
16  
 
Maintenance and cleaning  
You must DISCONNECT the appliance from the  
electricity supply, before you can carry out any  
cleaning or maintenance work.  
Descaling  
The water we use normally contains lime. It is a good  
idea to periodically use a water softening powder in the  
machine. Do this separately from any laundry washing,  
and according to the softening powder manufacturer's  
instructions. This will help to prevent the formation of  
lime deposits.  
SM004  
SM005  
Cleaning the drawer recess  
Having removed the drawer, use a small brush to clean  
the recess, ensuring that all washing powder residue is  
removed from the upper and lower part of the recess.  
Replace the drawer and run the rinse programme  
without any clothes in the drum.  
After each wash  
Leave the door open for a while. This helps to prevent  
mould and stagnant smells forming inside the appliance.  
Keeping the door open after a wash will also help to  
preserve the door seal.  
Maintenance wash  
With the use of low temperature washes it is possible  
to get a build up of residues inside the drum.  
We recommend that a maintenance wash be  
performed on a regular basis.  
P0038  
Cleaning the pump  
The pump should be inspected if  
To run a maintenance wash:  
The drum should be empty of laundry.  
Select the hottest cotton wash programme.  
• The machine does not empty and/or spin  
• The machine makes an unusual noise during draining  
due to objects such as safety pins, coins etc. blocking  
the pump.  
Use a normal measure of detergent, must be a  
powder (such as Ariel Futur).  
Proceed as follows:  
External cleaning  
Clean the exterior cabinet of the appliance with soap  
and water only, and then dry thoroughly.  
• Disconnect the appliance.  
• If necessary wait until the water has cooled down.  
• Open the pump door.  
Cleaning the dispenser drawer  
The washing powder and additive dispenser drawer  
should be cleaned regularly.  
Remove the drawer by pressing the catch downwards  
and by pulling it out. Flush it out under a tap, to  
remove any traces of accumulated powder.  
To aid cleaning, the top part of the additive  
compartment should be removed.  
P1114  
• Place a container close to the pump to collect any  
spillage.  
• Pull out the emergency emptying hose, place it in the  
container and remove its cap.  
17  
 
• When no more water comes out, unscrew the pump  
cover and remove it. Always keep a rag nearby to dry  
up spillage of water when removing the cover.  
Clean the filter using a hard bristle brush.  
Refit the inlet hose.  
P1231  
P1115  
The dangers of freezing  
Remove any objects from the pump impeller by  
rotating it.  
If the machine is exposed to temperatures below 0°C,  
certain precautions should be taken.  
Turn off the water tap.  
Unscrew the inlet hose.  
Place the end of the emergency emptying hose and  
that of the inlet hose in a bowl placed on the floor  
and let water drain out.  
Screw the water inlet hose back on and reposition  
the emergency emptying hose after having put the  
cap on again.  
• Put the cap back on the emergency emptying hose  
and place the latter back in its seat.  
When you intend to start the machine up again,  
make sure that the room temperature is above 0°C.  
Emergency emptying out  
If the water is not discharged, proceed as follows to  
empty out the machine:  
• Pull out the plug from the power socket;  
• Close the water tap;  
P1117  
• If necessary, wait until the water has cooled down;  
• Open the pump door;  
• Screw the pump cover fully in.  
• Close the pump door.  
• Place a bowl on the floor and place the end of the  
emergency emptying hose into the bowl. Remove its  
cap. The water should drain by gravity into the bowl.  
When the bowl is full, put the cap back on the hose.  
Empty the bowl. Repeat the procedure until water  
stops flowing out;  
Warning  
When the appliance is in use and depending on the  
programme selected there can be hot water in the  
pump. Never remove the pump cover during a wash  
cycle, always wait until the appliance has finished the  
cycle, and is empty. When replacing the cover, ensure it  
is securely retightened so as to stop leaks and young  
children being able to remove it.  
• Clean the pump if necessary as previously described;  
• Replace the emergency emptying hose in its seat after  
having plugged it;  
• Refit the the pump and close the door.  
Cleaning the water inlet filter  
If your water is very hard or contains traces of lime  
deposit, the water inlet filter may become clogged.  
It is therefore a good idea to clean it from time to time.  
Turn off the water tap. Unscrew the water inlet hose.  
18  
 
Something not working  
Please carry out the following checks before contacting your local Service Force agent.  
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by  
incorrect use or installation, a charge will be made even if the appliance is under guarantee.  
During machine operation it is possible that the red pilot light of the button 10 flashes, one of the following  
alarm codes appears on the display and some acoustic signals sound to indicate that the machine is not  
working:  
- E10 : problem with the water supply  
- E20 : problem with water draining  
- E40 : door open  
- EF0 : Anti-flooding system has activated  
Once the problem has been eliminated, press the button 10 to restart the programme. If after all checks, the  
problem persists, contact your local Service Force Centre.  
Symptom  
Solution  
The machine does not start  
The door has not been closed. (E40 )  
The plug is not properly inserted in the power socket.  
There is no supply at the socket.  
The main fuse or the fuse in the plug has blown.  
The button 10 has not been pressed.  
The Delay start option has been selected.  
The Child lock option has been enabled.  
The machine does not fill  
The water tap is closed. (E10 )  
The filter in the inlet hose is blocked. (E10 )  
The inlet hose may be squashed or kinked. (E10 )  
The door has not been closed. (E40 )  
The machine fills then empties  
immediately  
The end of the drain hose is too low.  
The end of the drain hose is submerged in water.  
There is no vent in the end of the drain hose.  
The machine does not empty  
and/or does not spin  
The drain hose may be squashed or kinked. (E20)  
The Rinse Hold or Quiet option has been selected.  
The drain pump may be blocked. (E20)  
The No Spin option has been selected  
The drainage system pipes are blocked.  
There is water on the floor  
Too much detergent or unsuitable detergent has been used (creates  
too much foam).  
Check whether there are any leaks from the inlet hose fittings. It is not  
always easy to see this as the water runs down the hose; check to see  
if it is damp.  
The inlet or drain hose may be damaged or not securely positioned.  
The cap on the emergency emptying hose has not been replaced after  
cleaning the filter.  
Unsatisfactory washing results  
Too little detergent or unsuitable detergent has been used. An  
insufficient amount of detergent leaves the laundry looking grey and  
causes lime scale to form.  
Stubborn stains have not been treated prior to washing  
The correct wash programme/temperature has not been selected.  
Too much laundry has been placed in the drum.  
19  
 
Symptom  
Solution  
The green Start/Pause light  
The energy save system is enabled. Press any button to switch the  
flashes and the display seems off  
appliance on.  
The machine vibrates when  
spinning  
The internal packing has not been removed.  
The machine is in contact with the wall or furniture.  
The machine is not level and stable (check diagonally).  
The washing load is badly distributed in the drum.  
Maybe there is very little laundry in the drum.  
The door will not open  
The water level is too high.  
The machine is heating the water.  
The drum is turning.  
In any case the door can be opened only when the “Door lock”  
light has gone out.  
The electronic balance control device has cut in because the laundry is  
Spinning starts late or the  
machine does not spin  
not evenly distributed in the drum. The laundry is redistributed by  
reverse rotation of the drum. This may happen several times before  
the unbalance disappears and normal spinning can resume. If, after few  
minutes, the laundry is still not evenly distributed in the drum, the  
machine will not spin. In this case, redistribute the load manually and  
select the spin programme.  
The machine makes an unusual  
noise  
The machine is fitted with a type of motor which makes a different  
noise compared with other traditional motors. This new motor  
ensures a softer start and more even distribution of the laundry in the  
drum when spinning, as well as increased stability of the machine.  
No water is visible in the drum  
Machines based on modern technology operate very economically  
using very little water without affecting performance.  
The display shows the alarm code  
EF0:  
Disconnect the appliance and contact the Service Force Centre.  
20  
 
Description of the appliance  
Your new washing machine is fitted with an automatic device which detects the laundry amount in some programmes for  
cotton and synthetic items and chooses the best cycle parameters for washing in an economical way.  
Cycle time duration, energy and water consumptions are proportional to the amount of each load.  
This is ideal when washing different small quantities of laundry.  
1 Detergent dispenser drawer  
1
2
2 Control panel  
3 Door handle  
4 Drain pump  
5 Adjustable feet  
3
4
5
Detergent dispenser drawer  
Prewash  
Main wash,  
Fabric softener  
SM001  
Child safety feature  
This machine incorporates a special child safety feature  
to prevent small children from being trapped inside the  
machine.  
To activate this device, rotate the button (without  
pressing it) inside the door clockwise until the groove is  
horizontal. If necessary use a coin. This prevents the  
door from being closed.  
P1131  
To disable this device and restore the possibility of  
closing the door, rotate the button anti-clockwise until  
the groove is vertical.  
21  
 
Installation  
It is dangerous to alter the specifications or  
attempt to modify this product in any way.  
Care must be taken to ensure that the appliance  
does not stand on the electrical supply cable.  
Any electrical work required to install this  
appliance should be carried out by a qualified  
electrician or competent person.  
Any plumbing work required to install this  
appliance should be carried out by a qualified  
plumber or competent person.  
Technical specifications  
DIMENSIONS  
Height  
Width  
Depth  
85 cm  
60 cm  
60 cm  
POWER SUPPLY VOLTAGE  
TOTAL POWER ABSORBED  
230-240 V/50 Hz  
2050 W (10A)  
WATER PRESSURE  
Minimum  
Maximum  
0.05 MPa (0.5 bar)  
0.80 MPa (8. bar)  
MAXIMUM RECOMMENDED LOAD  
Cotton, linen  
Synthetics and Delicate  
8.kg  
4 kg  
SPIN SPEED  
MaximumZ 16 S  
1400 rpm  
CONSUMPTION DATA FOR WASHING  
8 KG NORMALLY SOILED COTTON  
ITEMS WITH PROGRAMME  
Energy  
Water  
1.36 kWh  
57 litres  
«COTTONS ECONOMY» at 60°C:  
22  
 
Unpacking  
All transit bolts and packing must be removed  
before using the appliance.  
Keep all packaging away from children.  
You are advised to keep all the transit bolts for re-use  
in case the machine is to be transported again.  
HEC0010  
HEC0005  
After removing all the packaging, with assistance  
carefully lay machine on it’s back to remove the  
polystyrene base from the bottom.  
Connect the water inlet hose as described under the  
paragraph “Water inlet”.  
Remove the power supply cable and the draining hose  
from the hose holders on the rear of the appliance.  
Positioning  
Install the machine on a flat hard floor.  
Make sure that air circulation around the machine is  
not impeded by carpets, rugs etc. Check that the  
machine does not touch the wall or other kitchen  
units.  
Never place cardboard, wood or similar materials  
under the machine to compensate for any unevenness  
in the floor.  
HEC0001  
HEC0008  
If the floor is carpeted or covered with crumbly or soft  
material, insert a rigid support base under the feet to  
prevent noise, vibration or displacement. The base  
should protrude a few centimetres beyond the edges of  
the machine.  
With the spanner provided unscrew and remove the  
central rear bolt A.  
Unscrew and remove the two large rear bolts B and  
the six smaller bolts C.  
Warning  
The machine should NOT be placed on deep  
pile carpeting.  
A
C
B
Installation on a suspended floor  
B
C
HEC0003S  
HEC00022  
Suspended wooden floors are particularly susceptible  
to vibration. To help prevent vibration we recommend  
you place a waterproof wood panel, at least 15 mm  
thick under the appliance, secured to at least 2 floor  
boards with screws. If possible install the appliance in  
one of the corners of the room, where the floor is  
more stable.  
Remove the bracket D, refit the six smaller bolts C and  
slide out the relevant plastic spacer E.  
E
Note  
C
D
Please ensure that when the appliance is installed it is  
easily accessible for the engineer in the event of a  
breakdown.  
HEC0011S  
HEC0023 C  
Open the porthole and remove the polystyrene block  
fitted on the door seal.  
Fill the smaller upper hole and the two large ones with  
the corresponding plastic plug caps supplied in the bag  
containing the instruction booklet.  
Plumbing In  
Your new washing machine has been designed to be  
permanently plumbed in to your home’s water supply  
and drainage system. However, if this is not possible, it  
may be connected to a suitable existing tap with the  
drain hose discharging into a sink.  
The appliance has an inlet hose, with female 3/4” BSP  
23  
 
thread connector. If this connection is not compatible  
with the plumbing of the existing installation, a variety  
of connectors are available from good hardware stores  
and plumbers merchants to suit most domestic  
plumbing. Any alteration to your existing plumbing  
must be carried out by a competent person, or  
qualified plumber.  
A
P0352  
Water inlet  
The inlet hose is provided with a water stop device,  
which protects against damage caused by water leaks in  
the hose which could develop due to natural ageing of  
the hose. This fault is shown by a red sector in the  
window “A”. Should this occur, turn the water tap off  
and refer to your Service Centre to replace the hose.  
Installation should comply with local water authority  
and building regulations’ requirements.  
An inlet hose is supplied and can been found inside the  
machine drum.  
Do not use the hose from your previous washing  
machine to connect to the water supply.  
1. Open the porthole and extract the inlet hose .  
2. Connect the hose with the angled connection to the  
machine.  
The appliance must be connected to a cold  
water supply.  
A minimum water pressure of 0.5 bar is required for  
safe operation of the appliance.  
If you cannot make the cold water connection direct  
from the rising mains, you may be able to operate the  
appliance from your cold water storage system.  
A
HEC0024  
There should be a minimum vertical distance of 5.02m  
(16.5 ft) between the appliance’s inlet and the bottom  
of the water storage tank.  
3. Remove the security gasket cup by turning and  
pulling it away. Pay attention not to move or remove  
the gasket.  
Water drainage  
This appliance is designed to be permanently plumbed  
into your home's drainage system using one of the  
following methods.  
1. Into a drainage standpipe.  
Firstly form a hook in the end of the drain hose using  
the “U” piece” supplied.  
P0351  
Important!  
Do not place the inlet hose downwards. Angle  
the hose to the left or right depending on the  
position of your water tap.  
U” piece  
supplied  
4. Set the hose correctly by loosening the ring nut.  
After positioning the inlet hose, be sure to tighten the  
ring nut again to prevent leaks.  
P1199  
5. Connect the hose to a tap with a 3/4” thread.  
Always use the hose supplied with the appliance.  
Place the drain hose into your standpipe, which should  
have an internal diameter of approximately 38mm thus  
ensuring there is an air break between the drain hose  
and standpipe.  
24  
 
Push the drain hose onto the spigot and secure with a  
clip, ensure a loop is formed in the drain hose (see  
diagram) to prevent waste from the sink entering the  
washing machine.  
38 mm (½”)  
standpipe  
diameter  
½
HEC0013  
Loop  
When discharging into a standpipe ensure that the top  
of the standpipe is no more than 90cm (35.4'') and no  
less than 60cm (23.6'') above floor level.  
P1198  
3 pin  
Important  
Before connecting the machine to new pipework or to  
pipework that has not been used for some time, run off  
a reasonable amount of water to flush out any debris  
that may have collected in the pipes.  
Levelling  
HEC0012  
Level the washing machine by raising or lowering the  
feet. The feet may be tight to adjust as they incorporate  
a self locking nut, but the machine MUST be level and  
stable. If necessary, check the setting with a spirit level.  
The drain hose may be extended to a maximum of 4  
metres. An additional drain hose and joining piece is  
available from your local Service Force Centre.  
The joining piece must have an internal diameter of  
18mm.  
If your drain hose looks like this (see below) you do  
not require the “U” piece”. Just push the hose firmly  
into the standpipe.  
HEC007S  
Any necessary adjustment can be made with a spanner.  
Accurate levelling prevents vibration, (see note on  
positioning), noise and displacement of the machine  
during operation.  
P1212  
Some vibration is inevitable, especially if mounted on a  
wooden floor.  
2. Onto a sink outlet spigot.  
Sprung wooden floors are particularly susceptible to  
vibration. For advice, consult a builder. If possible,  
always place the machine on a solid floor.  
If the outlet spigot has not been used before, remove  
any blanking plug that may be in place.  
In the interest of the environment  
Washing machines should be connected to the FOUL  
drainage system, the water will then be taken to a  
sewage works for treatment before being discharged  
safely into a river.  
P1197  
25  
 
P
r
o
M
o
d
N
.
d
. . .  
.
o
.
.
. . . . . . .  
. . . .  
S
e r  
.
. . . .  
.
N
.
o
. . . . . . .  
.
. .  
Mod. ..........  
Prod. No. ...........  
Ser. No. .........  
P0042 BD  
SHOWER  
SINK TOILET  
The appliance is supplied with a 13amp plug fitted.  
In the event of having to change the fuse in the plug  
supplied, a 13amp ASTA approved (BS1363/A) fuse  
must be used.  
BATH  
BIDET  
WASHING  
MACHINE  
DISHWASHER  
Should the plug need to be replaced for any reason,  
proceed as described below.  
RAINWATER  
'RUN-OFF'  
FOUL DRAIN  
The wires in the mains lead are coloured in accordance  
with the following code:  
SURFACE WATER  
DRAINS & SEWERS  
FOUL SEWERS  
SEWAGE  
TREATMENT  
WORKS  
UNTREATED  
DISCHARGE  
Green and Yellow  
Blue  
Brown  
- Earth  
- Neutral  
- Live  
TREATED  
DISCHARGE  
RIVER  
RIVER  
P0987  
GREEN &YELLOW  
E
It is essential that these appliances are not connected  
to the surface water drainage system as this water is  
discharged directly into a river or stream and may  
cause pollution.  
L
N
BROWN  
If you require any further advice please contact your  
local water authority.  
BLUE  
CORD CLAMP  
P1041  
Electrical connection  
Any electrical work required to install this appliance  
should be carried out by a qualified electrician or  
competent person.  
If you fit your own plug, the colours of the wires in the  
mains lead of your appliance may not correspond with  
the markings identifying the terminals in your plug.  
Proceed as follows:  
1.The wire coloured green and yellow must be  
connected to the terminal marked with the letter  
WARNING: THIS APPLIANCE MUST BE  
EARTHED.  
«E» or by the earth symbol  
and yellow.  
or coloured green  
The manufacturer declines any liability  
should this safety measure not be  
observed.  
2.The wire coloured blue must be connected to the  
terminal marked «N» or coloured black.  
Should the appliance power supply cable  
need to be replaced, this must be carried  
out by a Service Force agent (see page 27).  
3.The wire coloured brown must be connected to the  
terminal marked «L» or coloured red.  
4.Upon completion there must be no cut, or stray  
strands of wire present and the cord clamp must be  
secure over the outer sheath.  
Before switching on, make sure the electricity supply  
voltage is the same as that indicated on the appliance’s  
rating plate. The rating plate is located at the top of the  
rim of the open door.  
WARNING:  
A cut off plug inserted into a 13 amp  
socket is a serious safety (shock) hazard.  
Ensure that the cut off plug is disposed of  
safely.  
26  
 
Permanent connection  
The power supply cable must be easily  
accessible after installing the appliance.  
In the case of permanent connection it is necessary  
that you install a double pole switch between the  
appliance and the electricity supply (mains), with a  
minimum gap of 3mm between the switch contacts and  
of a type suitable for the required load in compliance  
with the current electrical regulations.  
The appliance should not be connected to  
the electrical supply by means of an  
extension cable.  
The switch must not break the yellow and green earth  
cable at any point.  
Repairs - After sales service  
In the event of your appliance requiring service, or if you  
wish to purchase spare parts, please contact our  
extended warranty administrators by telephoning:  
P
r o  
M
d
N
o
d
. .  
.
.
o
.
. . . . .  
.
. .  
. . .  
. . .  
S
e r  
. .  
. . .  
.
N o  
.
. .  
. . . . .  
. .  
0870 01 07887  
Mod. ..........  
They will give you details for your local Service Force  
Centre.  
Prod. No. ...........  
Ser. No. .........  
P0042 BD  
Service Force are the appointed national appliance repair  
agents responsible for warranty repairs to this appliance.  
Your washing machine is covered by a 3 year parts  
and labour guarantee (see separate details given  
at point of sale). Please retain your purchase  
receipt safely for the service .  
Before calling out an engineer, please ensure you have  
read the details under the heading “Something Not  
Working”.  
Spare parts  
An authorised service engineer should service this  
product, and only genuine spare parts should be used.  
When you contact the Service Force Centre you will  
need to give the following details:  
1. Your name, address and post code  
2. Your telephone number  
Under no circumstances should you attempt to repair the  
machine yourself.  
3. Clear and concise details of fault  
4. The purchase date and found on your receipt.  
Repairs carried out by inexperienced persons may cause  
injury or serious malfunctioning. Contact your local  
Service Force Centre.  
5. The model and serial number of the appliance (found  
on the rating plate - see picture)  
So that you always have these numbers to hand, we  
recommend you to make a note of them here.  
Model (Mod.)..................................................................................  
PNC (Prod. No.)............................................................................  
SN (Ser. No.)...................................................................................  
27  
 
John Lewis Partnership  
171 Victoria Street  
London SW1E 5NN  
132 961 440  
34/08  
 

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